Keith Jones, CPA
13475 Atlantic Boulevard, Jacksonville, FL
(38)
13475 Atlantic Boulevard, Jacksonville, FL
(38)
IRS Tax Resolution Expert: Resolving Tax Issues for Financial Freedom
Facing IRS tax problems? Need help finding a solution? Look no further!
I specialize in assisting individuals like you, resolving IRS tax issues and restoring financial freedom.
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38 customer reviews
faith wilson
He was a lot of help he gave me options to where i could get help in my area for free..
Reviewed on Google Maps
Jan
Keith took payment of $1,750 in February. He was supposed to complete a tax assessment for me in a timely manner. It’s now July and he still hasn’t prepared it. I’ve called and emailed multiple times. He has refused to issue a refund and keeps saying he will get everything to me tomorrow. He's been saying this for months. I left a review on social media, warning others about his behavior. He then sent a text message on my personal cell phone threatening to destroy my company and make sure I can’t make a living. This is scary because he requires new clients to sign a POA. I do not recommend Keith. He took payment and did not provide the agreed upon service or products. To make matters worse, he is repeatedly sending threats saying he will destroy my business because I am speaking out about what he has done. More...
Reply from Keith Jones, CPA
I am sorry to hear about your negative experience, and I want to address your concerns regarding the delay in completing the tax assessment and the subsequent issues you faced. Firstly, I would like to clarify that the IRS Transcript Reports for your case were reloaded into your secure portal on April 13th, 2013, and you were notified about this via email. I apologize if there was any confusion or miscommunication in this regard. Regarding the extension of time for your 2022 tax return, I want to acknowledge that I did prepare it for you at no additional charge. When you requested a copy for financing purposes, I promptly provided it to you without any cost to ensure your convenience. I understand your frustration with the delay in completing the tax assessment. I sincerely apologize for any inconvenience caused. Please know that I take my clients' satisfaction seriously, and I strive to provide timely and efficient services. Regarding your mention of threats, I want to clarify that it is not my intention to engage in any form of intimidation or harm towards clients. I apologize if any of my communications came across that way. My priority is always to maintain professionalism and resolve any issues in a respectful manner. I genuinely value your feedback and would like to address your concerns promptly. I kindly request that you contact me directly, either by phone or email, so we can discuss your specific situation in detail and find a resolution that meets your expectations. Once again, I apologize for any inconvenience caused and thank you for bringing these matters to my attention. I am committed to rectifying the situation and ensuring that you receive the service you deserve. Sincerely, Keith L. Jones, CPA
cain Jacobs
I was in a bad situation and looking for "the best" tax consultant. I found Keith Jones. He is definitely the best!! Keith saved me thousands of dollars, is patient, knowledgeable and professional. If you need the best it's Keith Jones. More...
Reviewed on Google Maps
Glenda Dickie
Keith provides excellent service. He is knowledgeable, helpful, and prompt. I highly recommend him for any tax preparation.
Reviewed on Google Maps
Isaac R
Keith guided me thru all the process with empathy and trust. He cares about people... thanks to him now I can sleep at night. Very knowledgeable about IRS and tax resolution matters. Thank you Keith, God bless you More...
Reviewed on Google Maps
Esther
Accounting
Very nice working with Keith. We really like him and will hire him again for CPA jobs.
Jenna Waylon
Reviewed on Google Maps
Brenda McDaniel
DON'T GIVE HIM YOUR CARD INFO!!!!He took money out of my bank account without permission!!!! He had my card on file and when I did not agree to his outrageous terms he stole my money! He debited my account WITHOUT warning causing overdrafts fees! Then he never even did my taxes. Just took my money. He belongs in jail! More...
Reviewed on Google Maps
Amos Pittman, Sr.
I have known Duke since he was a little boy. He is highly intelligent, honest, and fantastic to work with! He is not only very professional and intelligent, but he is also extremely personable and committed to his clients' success. I highly recommend Keith!
Reviewed on Google Maps
S D
Keith is top notch in my book. He has been my CPA for the last four tax years. He does an extremely thorough and competent job. If you want someone who knows all of the tax laws, and someone who will work hard for you, Keith is your guy. Both he and his staff are extremely courteous and professional. I’ve referred several of my employees to him. He always goes above and beyond to get the best results legally possible for you. Whether you run a small business, or just an individual, you will not be disappointed. More...
Reviewed on Google Maps
Steve S.
Keith took me as a client and repaired my taxes that were previously messed up by a different tax service. All of this for a very reasonable price. He's extremely knowledgeable and very good at what he does. At no time does he make you feel as though you are at the end of a rope. I can guarantee you if you use Keith, he will most definitely get your taxes straightened out and save you as much money as legally possible. I'll never use anyone else. More...
Reviewed on Yelp
Henry Wright
BEWARE SCAM This is the biggest scam artist out there. He talks a good talk, but once he gets your money...CRICKETS!!!!!
Reviewed on Google Maps
Joan Rowell
After Keith took our money he became unresponsive. He and his staff refused to answer our phone calls or emails. We tried everything to get a refund or at least a response. He still has our money and has never done any work! More...
Reviewed on Google Maps
Anne P.
Keith and Staff have been very helpful from the very first telephone call I made to him on a SATURDAY. Â I have NEVER had a professional call back after weekday hours or a weekend, EVER! !!We are still waiting for our old CPA to return my call- THANK YOU KEITH More...
Reviewed on Yelp
All Sales100
Keith was the most helpful accountant you can ever ask for.
Reviewed on Google Maps
Kim McGlamery
Keith has been a tremendous help navigating my first experience on an HOA board. He is always quick to respond and answer my questions, advising me on how to handle different issues that come up. He has provided our tax services since the beginning of my taking over finances and has been an asset to me in the growth of our HOA. More...
Reviewed on Google Maps
Jamie Hayward
I hadn't filed taxes in so long that I was scared to find out how bad it was but Keith Jones SAVED me money and now I finally moved on without that tax burden weighing me down, PLUS he helped me with a plan so I never get into that mess again. It was simple and painless. I recommend Keith Jones to ANYONE behind on their taxes! More...
Reviewed on Google Maps
Steve Sharp
I have nothing but good things to say about Duke! He's a great guy and he knows how to save you money the right way!
Reviewed on Facebook
Chris Nelson Brandi Nelson
Keith is an excellent CPA. He is highly qualified and a very trustworthy man. I guarantee that you won't go wrong choosing his firm to take care of all your tax & consulting needs.
Reviewed on Facebook
Lynn Kandler
Keith is very personable and professional. I felt comfortable with him and confident that my business was taken care of with the utmost care. I highly recommend his CPA services! More...
Reviewed on Facebook
Adi M Fevez
Keith is very passionate about his work. He wants to help his clients resolve any issues they have with the IRS. I would definitely recommend him for any tax issues.
Reviewed on Facebook
Huey Hardy
TheCPATaxProblemSolver is a good person, a good friend, and an excellent CPA.
I have used him as an advisor for over 16 years.
He will listen to your concerns and worries, then offer innovative alternatives to solve your problems.
Over the years, with Duke by my side. I have always felt like I could take on anything.
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Reviewed on Facebook
Michael Block
As a tax fighter, I know that Keith is a truly outstanding tax fighter and an outstanding QuickBooks Professional.
Reviewed on Facebook
Brandon Crouse
Keith loves helping people get out of IRS problems. It shows in his work. You couldn’t ask for anyone better
Reviewed on Facebook
Ben Brown
Keith is a top-notch CPA and tax resolution expert. He will take the time to get to know you and what you’re struggling with and recommend the right solution for your unique situation. I’m proud to call him my friend and colleague. More...
Reviewed on Facebook
Amos Pittman
Keith relationship that spans over twenty years. Duke is a individual with a very high appititude who you can always count on.
He is a genuine person and you can have complete trust in working with Keith.
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Reviewed on Facebook
Rachel
Keith is a very wonderful guy to work with! He gives feedback on time when ever you have some concerns! Very exceptional! I am grateful to have worked with him! Hats off!
Rachel
Keith is a very wonderful guy to work with! He gives feedback on time when ever you have some concerns! Very exceptional! I am grateful to have worked with him! Hats off!
Nick Lozano
Keith is a great accountant! He helped my business out of some tax penalties and cleaned up my QuickBooks. Class act. A great American!
Rachel Cortes
Keith is a very wonderful guy to work with! He gives feedback on time when ever you have some concerns! Very exceptional! I am grateful to have worked with him! Hats off!
Reviewed on Google Maps
Michelle Thibault
Keith is amazing, he helped us with some issues. We love him and suggest using him!
Reviewed on Google Maps
Ben G.
Keith is a great professional.....he knows what he is doing!!!! Â He treats everyone with respect and is willing to help EVERYONE! I am a tax professional myself and would not vouch for another professional unless I have the upmost confidence in them!Give Keith a call and talk with him about your IRS tax problem! More...
Reviewed on Yelp
Cecilee S.
Represented me for tax problems. Was able to get me a great OIC
Reviewed on Yellow Pages
Cecilee S.
I meet Mr.Jones a few years ago at a social function, little did I know he would be my life preserver!  Dealing with the IRS is no fun and than when you think you owe them thousands of dollars, WOW! Well I called Mr Jones on a weekend not expecting him to answer, well he did. We had a good 30 minute conversation and after talking to him I felt like I could breath a little easier.  He will take over for you if you give him power of attorney and deal with all your issues.  He actually cares about your pocket book and knows all the right tools to use to get you your maximum benefit.So I would highly recommend Keith Jones CPA to help you really with any tax or IRS problem  he's dedicated and has been doing this for over 20 years, so he KNOWS how to help you! His website is great too  very informative and you can send him all your private information via a safe portal! He's More...
Reviewed on Yelp
Vermont Small Engine
Keith is amazing, we've know him for years. He is proactive, responsive, and gives great advice to his clients. We think of Keith as part of our family!
Reviewed on Google Maps
Carolyn Zornes
I had a IRS tax refund check from 2009 that was taken away by the US Department of Education because of a debt owed by my former spouse.
I had others, including a tax attorney and another lawyer, tell me there was nothing I could do and I would not ever receive my refund.
I searched online, found TheCPATaxProblemSolver and was impressed right away. Keith is a CPA that knows how the IRS works and about taxes.
He and his team are extremely down to earth, friendly and they continuously kept me in the loop about what was going on.
I was so happy to hear news of my refund…all because of Keith Jones, CPA.
I would recommend TheCPATaxProblemSolver to anyone who needs help with settling their IRS tax problems.
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Reviewed on Google Maps
niki tannehill
I know why Mr. Jones is called TheCPATaxProblemSolver! I am well pleased with the service TheCPATaxProblemSolver provided me and I could not be happier with the results.
I couldn't of done faced the IRS without the good people at Keith Jones, CPA. Everyone was kind, helpful and on the ball throughout the process of dealing with the IRS and solving my tax problems. After speaking with Keith, the bank levy was removed within 24 hours. I wish I called years before because I feel like they worked so hard for me and lifted a very heavy burden from my mind, If you need tax help these are the folks that you want on your side. The entire staff were some friendly and responsive from the very beginning to very end. Thank you so very much for you have lifted a great weight off my shoulders!!!
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Reviewed on Google Maps
huey hardy
TheCPATaxProblemSolver is a good person, a good friend, and an excellent CPA. I have used him as an advisor for over 16 years.
He will listen to your concerns and worries, then offer innovative alternatives to solve your problems.
Over the years, with Duke by my side. I have always felt like I could take on anything.
More...
Reviewed on Google Maps
What do you love most about your job?
I derive immense satisfaction from my work due to the following reasons:
Bringing Relief to Taxpayers: The core of my job involves helping both individuals and businesses ease their tax-related worries.
Witnessing the relief on their faces as their burdens lighten is a source of great joy for me.
Guiding Through Complexity: Navigating through intricate tax intricacies is a task I embrace.
Witnessing the sense of liberation that dawns upon them when they realize they have the chance to start anew is profoundly fulfilling.
Leveraging Expertise: My credentials as a Certified Public Accountant (CPA) are a tool I employ to their fullest extent.
The ability to utilize my knowledge to achieve positive resolutions with the IRS gives me a sense of accomplishment.
Comfort of Home-Based Solutions: Being able to offer these services from the comfort of their own homes adds an extra layer of satisfaction to my work.
Knowing that I can contribute to their well-being without them needing to leave their sanctuary is rewarding in itself.
In essence, my job offers me the opportunity to make a positive impact on people's lives by providing them with relief, guidance, and solutions, all while utilizing my expertise and allowing them to remain in the comfort of their own spaces.
What inspired you to start your own business?
The inspiration behind my decision to establish my own business as a tax resolution specialist stemmed from several key factors:
Empathy for Assisting Others: My inclination to aid individuals facing intricate financial predicaments drew me to the realm of tax resolution.
Alleviating tax burdens brings immense relief to both individuals and businesses, and the gratification derived from aiding them is truly fulfilling.
Mastery of Taxation: My profound comprehension of tax laws, regulations, and procedures played a pivotal role in my choice to resolve tax issues professionally.
My robust background in taxation motivated me to create my own business as a tax resolution specialist, capitalizing on my expertise to provide assistance.
Intricacies of Tax Challenges: The complexities of tax problems can be overwhelming for those unfamiliar with the nuances of the tax system.
I find great satisfaction in untangling intricate tax challenges, offering guidance and workable solutions to those in need.
Flexibility and Self-Determination: Pioneering a business as a tax resolution specialist granted me greater control over my work schedule and business choices.
This level of autonomy appealed to me, allowing me to craft my own practice and shape my career trajectory.
Sustained Demand for Services: The consistent demand for tax resolution services arises as individuals and businesses grapple with tax-related difficulties.
The chance to build a clientele and establish a reputable business served as a motivating factor in entering this field.
Potential for Positive Change: The resolution of tax issues significantly impacts individuals' financial stability and overall well-being.
Knowing that I can contribute positively to people's lives motivated me to pursue a career as a tax resolution specialist.
Ultimately, my decision to launch a tax resolution business necessitated a fusion of expertise, compassion, and a sincere aspiration to guide others through their tax challenges.
Demand for Services: There is a consistent demand for tax resolution services as individuals and businesses encounter tax-related challenges.
The opportunity to build a client base and establish a reputable business was a motivating factor for entering this field.
Potential for Impact: Resolving tax issues has a significant impact on individuals' financial well-being and their overall quality of life.
Knowing that I can make a positive difference in people's lives inspired me to pursue a career as a tax resolution specialist.
Ultimately, my starting a business in tax resolution required a combination of expertise, empathy, and a genuine desire to help others navigate their tax difficulties.
Why should our clients choose you?
Here's why clients should choose me:
Expertise and Knowledge: My extensive understanding of tax laws, regulations, and procedures sets me apart.
With a strong background as a Certified Public Accountant (CPA), I possess the expertise needed to navigate complex tax challenges and find effective solutions.
Proven Track Record: I have a history of successfully resolving tax issues for individuals and businesses.
My track record speaks to my ability to achieve favorable outcomes and alleviate tax burdens.
Personalized Approach: I recognize that each client's situation is unique. I tailor my strategies to address their specific needs, ensuring a personalized approach that maximizes the chances of success.
Client-Centric Focus: Clients are at the heart of everything I do. I prioritize their well-being and work diligently to provide the best possible service, keeping their interests and goals in mind throughout the process.
Convenience and Comfort: My services are designed for convenience. Clients can access expert tax resolution assistance from the comfort of their own homes, eliminating the need for unnecessary travel or disruption to their routines.
Transparent Communication: I believe in open and clear communication with clients.
I keep them informed about their options, progress, and potential outcomes, ensuring they are empowered to make informed decisions.
Dedication to Results: I am committed to achieving the best possible results for my clients.
Whether it's reducing tax liabilities, negotiating with the IRS, or finding creative solutions, I am dedicated to delivering outcomes that positively impact their financial well-being.
Ultimately, clients can choose me with confidence, knowing that I bring a combination of expertise, proven success, personalized attention, and a commitment to their best interests.
Can you provide your services online or remotely? If so, please add details.
I deliver my services through a seamless online and remote approach, ensuring convenience and efficiency for clients.
Here's how:
1. Virtual Consultations: To begin, clients can schedule virtual consultations with me at their convenience. These consultations take place over secure video conferencing platforms, allowing us to communicate face-to-face regardless of geographical distances.
2. Document Sharing: Clients can securely upload their financial documents, tax-related information, and any relevant paperwork through encrypted online portals.
This eliminates the need for physical paperwork and ensures data privacy.
3. Comprehensive Analysis:Upon receiving the necessary information, I conduct a thorough analysis of the client's tax situation.
Using my expertise and knowledge, I identify key issues and potential tax relief solutions tailored to your specific circumstances.
4. Personalized Strategies: I develop personalized strategies to address the client's tax challenges.
Whether it's resolving tax debt, negotiating with the IRS, or strategizing for tax optimization, each approach is customized to your unique needs and goals.
5. Regular Communication: Throughout the process, I maintain regular communication with clients through virtual meetings, emails, and phone calls.
I keep them informed about the progress, discuss any developments, and provide updates on the status of their case.
6. Collaboration and Guidance: Clients actively participate in the process by providing information, reviewing proposed strategies, and making decisions.
I offer guidance and insights, helping them make informed choices that align with their financial objectives.
7. Remote Transactions: In cases where transactions or negotiations are required, I handle these remotely. This could include submitting necessary paperwork to the IRS, negotiating settlements, or pursuing other actions to resolve tax issues.
8. Secure Technology: I prioritize data security and use industry-standard encryption and secure platforms for all interactions and document sharing. Clients can trust that their sensitive information is protected throughout the process.
9. Flexible Scheduling: Remote services provide flexibility in scheduling appointments. Clients can choose times that work best for them, avoiding the constraints of traditional in-person meetings.
10. Efficient Resolution: My goal is to efficiently resolve clients' tax challenges while minimizing disruptions to their daily lives. By offering services online, I streamline the process and expedite the resolution timeline.
In summary, my online and remote services enable clients to receive expert tax assistance from the comfort of their homes.
This approach combines technology, personalized attention, and a commitment to achieving the best possible outcomes for their tax concerns.
What changes have you made to keep your customers safe from Covid-19?
I've implemented a range of measures to prioritize the safety and well-being of my clients during the Covid-19 pandemic. These changes include:
1. Virtual Consultations: I've transitioned to virtual consultations, allowing clients to receive expert guidance and support without the need for in-person meetings. This minimizes physical contact and reduces the risk of exposure.
2. Online Document Submission: Clients can securely upload their documents and financial information through encrypted online portals. This eliminates the need for physical document exchange and reduces the risk of contamination.
3. Contactless Communication: All communication, updates, and discussions are conducted remotely via video conferencing, phone calls, and emails. This ensures effective communication while adhering to social distancing guidelines.
4. Hygiene Practices: In cases where physical documents are required, I follow stringent hygiene practices. This includes sanitizing surfaces, wearing gloves, and practicing proper hand hygiene before and after handling any materials.
5. Flexible Scheduling: I offer flexible scheduling options to accommodate clients' preferences and availability. This helps in avoiding crowded waiting areas and allows for staggered appointments to maintain safe distances.
6. Adherence to Guidelines: I closely monitor and adhere to local health and safety guidelines. This includes following any mandates related to the use of personal protective equipment, occupancy limits, and other Covid-19 protocols.
7. Remote Transactions: For any transactions or interactions that would traditionally involve in-person visits, I've adapted these processes to be conducted remotely. This includes submitting paperwork, filing documents, and negotiations.
8. Regular Updates: I keep clients informed about any changes to my operations, safety protocols, and the status of their cases. Clear and transparent communication ensures clients are well-informed and can make decisions confidently.
9. Virtual Workshops and Seminars: To continue providing educational resources, I've shifted workshops and seminars to virtual platforms. This allows clients to access valuable information from the safety of their homes.
10. Ongoing Monitoring: I continuously assess the evolving situation and adjust my practices accordingly. Client safety remains a top priority, and I'm committed to adapting to new developments to ensure their well-being.
By implementing these changes, I aim to provide a secure and comfortable environment for clients while delivering the high-quality tax resolution services they need.
Offer In Compromise
Offer in Compromise: This is a settlement option where the IRS agrees to accept a reduced amount to settle your tax debt. Tax resolution professionals can help determine if you qualify and assist with the application process.
Employment Tax or Payroll Tax Relief
Employment Tax or Payroll Tax Relief refers to various strategies and programs designed to assist businesses in managing and resolving issues related to their employment tax obligations.
These obligations typically include taxes withheld from employees' wages, such as federal income tax, Social Security tax, and Medicare tax, along with the employer's share of Social Security and Medicare taxes.
It's important to note that each situation is unique, and the available relief options can vary depending on factors such as the amount of tax owed, the business's financial situation, and the specific circumstances surrounding the tax issue.
Businesses seeking payroll tax relief should consider consulting with a tax professional or legal advisor who specializes in tax matters to explore the best course of action based on their situation.
IRS payment plans and IRS installment agreements
IRS payment plans or installment agreements can help negotiate manageable installment payment plans to settle your tax debt over time.
Innocent Spouse Relief
Innocent Spouse Relief: If you're facing tax debt due to your spouse's actions, you might be eligible for innocent spouse relief. Tax resolution experts can help you navigate this process.
Back Taxes
Back Taxes: If you owe back taxes, tax resolution experts can help you negotiate a payment plan or settlement with the tax authorities.
Tax audit representation
Tax audits: If the IRS is auditing you, tax resolution professionals can help you navigate the process and represent you during the audit.
Tax Liens and Levies
Tax Liens and Levies: If you have a tax lien or levy on your property or assets, tax resolution specialists can work to release these and negotiate a solution.
Penalties and Interest
Penalties and Interest: Tax resolution services can help you minimize or eliminate penalties and interest accrued on your tax debt.
