Harlesden, Greater London
16 customer reviews
GELILA THEKKEPURATH
It's a nice shop friendly and helpful.
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Aziz Khan
I looked all over and found this shop on my doorstep. They were helpful and knowledgeable and did not try to oversell.I bought blinds . poles and curtain.I would certainly recommend them.A real find. More...
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Cilla C.Spencer
Absolutely love my curtains. They fit in my room perfectly and I have received so many feedbacks. Customer service was amazing.
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Miss Attraction
Excellent customer service and best price in the area. Must visit
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Yohannes Sibhatleab
Great local shopHuge selection ready made curtains I found what I wanted at the price I wanted to pay Very knowledgeable and helpfulTold all my friends Highly recommend
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YMM
TL:DR - Orders got messed up, patronising owner, overpriced & dishonest. Just go to John Lewis.
We ordered a pair of blinds for the patio doors & when we picked them up & got them home, they were not what we ordered.
We emailed & there was a lot of back & forth & pictures sent before they acknowledged that they were the wrong blinds. When we took them back, Donald the owner, said it was an error from the manufacturers & he would contact them. The next time we went there, we opened the blinds in-store to check. When we got them home, we put them up & they were gorgeous. There were even a few extra strips in case the others got damaged. We then decided to get a pair of curtains for the box room. Donald was very helpful with advice on the best type of curtain for that room, showed us a variety of finishes & options for blackout. We selected a fabric & placed our order. He said he would be away for two weeks so they would order the fabric now & make them up in two weeks. In that time, I emailed asking for roman blinds instead & offered to go to the store to sign off on the change. I didn't hear back from him for another two weeks, so sent another email to say to leave it as it was in the original order. We went back to the store & spoke to Donald who said he hadn't contacted us when he got back as he thought *we* were on holiday. We confirmed that the original order was the one we wanted & he assured us he would get to work on them & let us know when they were done. This was in July. We hadn't heard back so I emailed but no response. We called the store & every time, it was an employee who picked up. We were given a variety of excuses: he didn't have access to the emails, Donald left early for the day/was at a client/it was Donald's day off/Donald was sick... Eventually (mid-October) we got a call from Donald who claimed that while he was ill, one of his employees accidentally gave our made-to-measure, £300 curtains to another client (yeah, right). He went on to say that there was no more of this fabric so he couldn't make a replacement pair, but if we came into store, we could select any fabric & have a pair made. I asked if he could not simply ask the customer for the curtains back & he said that from experience, it's more hassle than it's worth. That sent alarm bells ringing so I went into store the following Saturday for a refund. I have already dissuaded 3 friends from going here as I don't want them to go through what I did.
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Hyabiel Sami
quality materials and friendly staff
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esu_king lovely
Very nice friendly staff,good customer service and quick response for everything.
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Charlotte Henison
Excellent service and product at a great price. Supplied me with lovely bespoke wooden blinds and curtains. Highly recommend them.
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Tesfit Bereket
I am very happy with their curtain and blinds with good customer service
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Laura Swern
Love my curtains, they look amazing, thank you!
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Simon Lewis
We have bought, a selection of bespoe silk brocade heavy curtains and voiles to match all of which have been exactly what we were looking for.
Kayes organised everything and although it was a very complicated large job there were no mistakes or delays.
Unabale to find this quality anywhere else! Simply the best in London.
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Reviewed on Houzz
David McDonald
Brilliant Find
We Needed Fire Resist Roller Blinds for a project
They came,measured,fitted
great product at a very fair price
I would not hesitate to recomend them
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Reviewed on Houzz
michael pescott
It's an old established business that has moved with the Times , With a vast range of different quality curtains and materials, with all the accessories to get and make what you want "they also do a complete tailored made curtains to fit your requirements "what they don't know about curtains is not worth knowing "service is friendly and professional, and very helpful. " ✔✋.
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Gina
Complete rip off. Overpriced curtains and pushy owner.
chary247
1st class service - professional, polite, efficient and honest
Beautiful products & craftsmanship, I adore all the curtains you made for me! Thank you!
Reviewed on Houzz