Kaye's Curtain and Blind Warehouse
Harlesden, Greater London
(16)
Harlesden, Greater London
(16)
16 customer reviews
GELILA THEKKEPURATH
It's a nice shop friendly and helpful.
Reviewed on Google Maps
Aziz Khan
I looked all over and found this shop on my doorstep. They were helpful and knowledgeable and did not try to oversell.I bought blinds . poles and curtain.I would certainly recommend them.A real find. More...
Reviewed on Google Maps
Cilla C.Spencer
Absolutely love my curtains. They fit in my room perfectly and I have received so many feedbacks. Customer service was amazing.
Reviewed on Google Maps
Miss Attraction
Excellent customer service and best price in the area. Must visit
Reviewed on Google Maps
Yohannes Sibhatleab
Great local shopHuge selection ready made curtains I found what I wanted at the price I wanted to pay Very knowledgeable and helpfulTold all my friends Highly recommend
Reviewed on Google Maps
YMM
TL:DR - Orders got messed up, patronising owner, overpriced & dishonest. Just go to John Lewis.
We ordered a pair of blinds for the patio doors & when we picked them up & got them home, they were not what we ordered.
We emailed & there was a lot of back & forth & pictures sent before they acknowledged that they were the wrong blinds. When we took them back, Donald the owner, said it was an error from the manufacturers & he would contact them. The next time we went there, we opened the blinds in-store to check. When we got them home, we put them up & they were gorgeous. There were even a few extra strips in case the others got damaged. We then decided to get a pair of curtains for the box room. Donald was very helpful with advice on the best type of curtain for that room, showed us a variety of finishes & options for blackout. We selected a fabric & placed our order. He said he would be away for two weeks so they would order the fabric now & make them up in two weeks. In that time, I emailed asking for roman blinds instead & offered to go to the store to sign off on the change. I didn't hear back from him for another two weeks, so sent another email to say to leave it as it was in the original order. We went back to the store & spoke to Donald who said he hadn't contacted us when he got back as he thought *we* were on holiday. We confirmed that the original order was the one we wanted & he assured us he would get to work on them & let us know when they were done. This was in July. We hadn't heard back so I emailed but no response. We called the store & every time, it was an employee who picked up. We were given a variety of excuses: he didn't have access to the emails, Donald left early for the day/was at a client/it was Donald's day off/Donald was sick... Eventually (mid-October) we got a call from Donald who claimed that while he was ill, one of his employees accidentally gave our made-to-measure, £300 curtains to another client (yeah, right). He went on to say that there was no more of this fabric so he couldn't make a replacement pair, but if we came into store, we could select any fabric & have a pair made. I asked if he could not simply ask the customer for the curtains back & he said that from experience, it's more hassle than it's worth. That sent alarm bells ringing so I went into store the following Saturday for a refund. I have already dissuaded 3 friends from going here as I don't want them to go through what I did.
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Hyabiel Sami
quality materials and friendly staff
Reviewed on Google Maps
esu_king lovely
Very nice friendly staff,good customer service and quick response for everything.
Reviewed on Google Maps
Charlotte Henison
Excellent service and product at a great price. Supplied me with lovely bespoke wooden blinds and curtains. Highly recommend them.
Reviewed on Google Maps
Tesfit Bereket
I am very happy with their curtain and blinds with good customer service
Reviewed on Google Maps
Laura Swern
Love my curtains, they look amazing, thank you!
Reviewed on Google Maps
Simon Lewis
We have bought, a selection of bespoe silk brocade heavy curtains and voiles to match all of which have been exactly what we were looking for.
Kayes organised everything and although it was a very complicated large job there were no mistakes or delays.
Unabale to find this quality anywhere else! Simply the best in London.
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Reviewed on Houzz
David McDonald
Brilliant Find
We Needed Fire Resist Roller Blinds for a project
They came,measured,fitted
great product at a very fair price
I would not hesitate to recomend them
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Reviewed on Houzz
michael pescott
It's an old established business that has moved with the Times , With a vast range of different quality curtains and materials, with all the accessories to get and make what you want "they also do a complete tailored made curtains to fit your requirements "what they don't know about curtains is not worth knowing "service is friendly and professional, and very helpful. " ✔✋.
Reviewed on Google Maps
Gina
Complete rip off. Overpriced curtains and pushy owner.
chary247
1st class service - professional, polite, efficient and honest
Beautiful products & craftsmanship, I adore all the curtains you made for me! Thank you!
Reviewed on Houzz
