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John Cullen & Sons  logo logo
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John Cullen & Sons

(8)
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‘20 Certificate of Excellence, 2020
1 hire on Bark

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Reviews (8)

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3.5/5

8 customer reviews

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6 September 2023

Have had them out a couplke of times and always had issues. Tried to given them a chance as a local business but their staff are rude and abrupt (customer service is poor at the reception end, very short temper and no sympathetic). Had a leak with a boiler, called them out and told it would take up to a week to get the parts (during winter). Eventually phoned the manufacturer myself and their engineer managed to get it sorted within 24 hours. Not sure what game they are playing, but very disappointed service and would not use them again or recommend them. More...

31 January 2022

Avoid at all cost. During covid we needed a new boiler. They over charged us for installation then left us with settings too high in the water temp to mask something they had broken. Called them back to fix then charged us for a part they broken in the initial installation . We then had to call Scottish gas twice after this to fix their installation as we had many leaks. Do not go near them More...

verified
6 October 2021

Boiler Repair or Maintenance

Prompt, efficient and extremely helpful with boiler service and replacement of timer. Would highly recommend this company.

2 May 2021

Avoid this company at all costs. Ripped us off for £800 and our boiler still wasnt fixed. We had them come out 3 times and each time the boiler was in a worse state because of them. We have had to get another company in to fix the damage they have left. Absolute joke, we only asked for a general service of our boiler to begin with. I dont know how other customers on this site have given 5 star reviews, probably friends of theirs. Look at other review sites and you will see how much they rip people off. More...

27 April 2019

Great prices and very reliable

Reviewed on Google Maps

29 October 2018

WE had Kenny out to repair some faulty taps but decided to get new ones which he replaced excellent service
1st class service again

Reviewed on Google Maps

29 October 2018

Kevin called out to give us a quote which was cheaper than the other 2 company,s that gave me quotes ,Tracy in the office called and booked the Boiler replacement in for me great service and a job well done

Reviewed on Google Maps

27 May 2018

We had a burst pipe in our kitchen, and called John Cullen, the plumber was there within minutes, did a temporary fix and was back the following morning with the part to do the permanent repair. 1st class service and 1st class skills would thoroughly recommend More...

Reviewed on Google Maps