I'm a repeat customer of JMS and just had them out to clean the carpets in my home. They weee great to work with. The crew was friendly and showed up on time. They did a great job and charged a fair price. I would definitely use them again. More...
Jan came right out and addressed an issue we had at our church. I would highly recommend him and his company to anyone with flooring issues or in need of cleaning.
Shaun was very courteous. He did a great job and was very thorough! Would strongly recommend!!!
Service was great from start to finish, communication was very good. Phone calls to verify appointments and when enroute, and when we needed to reschedule it was no problem at all. Very nice, professional and courteous. I would definitely use them again! More...
Came on time. Did a great job on the rugs. Very hardworking
I have used JMS for many years and have always been very satisfied with their service. What impressed me the most is how courteous the employees have always been. Always professional and wanting to go the extra mile. Thanks again JMS for such great service! More...
Love how clean our carpet is! Pleasant and professional service
Top notch carpet cleaning group. Jan knows his stuff.
The techs showed up 2 mins early and were very friendly. Did a great job cleaning the duct work while keeping the house clean at the same time. Very pleased with the services.
My only regret after hiring this company is that I didn’t do it sooner! I met with Jan, the owner, a few weeks ago, and scheduled an appointment to have the grout in 2 bathrooms and the kitchen cleaned. Steve and Chiokee arrived promptly as scheduled, and could not have been more polite and professional. They made my floors sparkle! Years of dirt came out of the grout, and my floors look almost new. Don’t hesitate to hire JMS for your floor cleaning needs. They are honest, hardworking, and great guys. I highly recommend this company! More...
My only regret after hiring this company is that I didn't do it sooner!! I met with Jan, the owner, a few weeks ago. He explained the process of removing the years of dirt buildup in the grout on three separate ceramic tile floors, and I scheduled an appointment for a few weeks later. Chiokee and Steve arrived promptly, could not have been more polite and professional, and most importantly, made my tile floors sparkle! The grout looks almost new. It's such a great feeling these days to hire a company that actually does what they say they will. Don't hesitate to hire JMS. Great guys. I highly recommend this company! More...
The cleaning executive, Rob, was extremely professional, courteous and kind. He also was a miracle worker - he was able to get many stains out of our carpet that had been there for years! Competitive pricing as well!
JMS cleaned my upholstery a few years ago, and recently cleaned my carpets. Their service is a perfect blend of knowledge and expertise in the science of cleaning, the technology of advanced cleaning products that fits each scenario, while consistently focusing on providing the best service possible to each customer.
If there were 10 stars I would rate them 10! The customer service is some of the best customer service I have ever seen with a company… They treat every customer as if they are their number one customer. Not to mention their quality of work always exceeds expectation! More...
Fantastic job of cleaning carpets. When they were finished, carpets looked like just installed. Got the really dirty areas spotless, and these were light-colored carpets. Price reasonable, and the employees who came to our house very polite. Showed up on time and set up with a minimum amount of hassle and got right to work. Will most definitely be calling them again, They have our highest recommendation. Too bad not all home services cannot be this good. Thank You. More...
I have never in my Life have had an experience with a business as remarkable, caring, professional and attentive as JMS. The staff especially the owner are Blessings. I say this because in this day and age people can be cruel and mean. From the time my carpet was picked up to the time of delivery was the experience was wonderful. The owner delivered my rug to my home. They all have beautiful personalities and their business ethics are superb. I choose the services I utilize closely and I vet the service prior to my usage. I have an MBA, so I know as a professional what it takes to do the job right, keep your word and have excellent customer services. Trust me this company is very Professional, Professional & Service Oriented. Use them I am so happy I did. Thank You JMS! More...
Linda La Vay
What a wonderful experience! Everyone I dealt with was professional and polite and more than willing to work with my schedule. The carpets and tiles look like new. I would definitely use them again and recommend them, which is the ultimate compliment! More...
JMS is the best! They are professional, friendly and easy to work with. They can clean anything from high end fabrics to less expensive materials and they take it all seriously.
Extremely professional. Jan, himself, came to my home to work on stubborn stains that did not come out with the original cleaning.
He was 100 o/o successful.
Amazing oriental rug service! These guys know how to wash wool rugs and offer guaranteed pet odor/urine removal if that's an issue. Don't waste your time and money calling around for estimates, cheapest prices etc. Just give these guys a call and have it done once, the right way! I highly recommend them! More...
Makeup was spilled on our very light carpet by my daughter. We tried to scrub it out but nothing work. I called JMS & the owner was very confident that they could get the stain out. Sean, the specialist was on time & exceeded my expectations. The stain is out & the carpet looks amazing. In my kids voice "it looks like a brand new room" More...
Sean was great! Knowledgeable and thorough job cleaning our basement carpet. I also was impressed with a follow up call from Jan.
On time, professional, quick, did excellent work, reasonable price, and even threw in some free professional strength cleaner. Highly recommend.
These guys are the real deal. The owner Jan knows more about every aspect of carpets and carpet cleaning than you can imagine. This guy is so passionate about his profession it's inspirational and has inspired me to excell at my own career. He's a magician when it comes to hard to clean stains. I spilled coffee on my daughters brand new light beige carpet in my geandbabies nursary and then was dumb enough to buy some over the counter crap. Jan to the rescue. He knew exactly what to do and you would never know there was once a stain there. And he know more about oriental and Persian rugs than anybody I have ever met. Don't waste time trying to do it yourself. Call them first. More...
Excellent service! Steve did a great job of removing stains and cleaning living room carpet. They were very reasonably priced. I would highly recommend their company and intend to use them again in the future. More...
JMS has been cleaning our carpets for years. Great service, on time, always there when you call. We have a lot of high traffic areas with pets and they've always done a superior job. Highly recommended!
This is the first time I hired JMS for my carpet cleaning. I could not have asked for a better, more professional job than they provided. Rich, the technician, was very polite and professional and gave me tips on how to better clean and care for my carpets. After years of tracked-in dirt and pet/toddler-training stains, my carpets are unbelievably clean! They are reasonable, they take their time with their work, and they are very meticulous about placing guards under furniture pieces while the carpet is being cleaned and when it is drying. They left a bottle of their own carpet cleaner that is more effective and less-messy than the major brands. I mean, my carpets look just as clean as the day I moved into my house 15 years ago! I will be contacting them again soon to do the upstairs carpets and the stairs. I very highly recommend JMS for your carpet cleaning needs. More...
I made the mistake of hiring another carpet cleaner when we were preparing our house to put on the market because the other company had a Groupon deal. The day after the company cleaned our carpets, brown stains showed up everywhere! I called the owner repeatedly and was given promises that he'd fix it soon, but with daily house showings, I couldn't wait. After 2 weeks, I finally caved and decided to have another cleaning company fix the carpets. I called JMS and the operator was very understanding and asked a lot of questions to make sure she could prepare the technician. They were able to fit me in the next day. That morning, I got a phone call from the owner himself stating that he heard about my issue and was going to come take care of it himself! He was friendly, professional and had evident knowledge of the science of carpet cleaning, explaining that the previous cleaner disrupted the PH levels of the carpet. He used a spray he created himself and the stains magically disappeared within seconds. And on top of that, he didn't charge me! We are so appreciative of the service, professionalism and RESULTS! We will never use another carpet cleaner! If you want to your carpets cleaned right by the company you can trust, use JMS! You will not regret it! More...
We have had JMS do work for our staff as well as clients - both carpets and upholstery. They have advanced training to do just about any surface in your home or office - carpet, leather, oriental rugs, air ducts, marble - you name it. JMS offers a money back guarantee and provides clear guidance on what to expect from their services - IE: what stains might not come out, how to treat carpet after cleaned / when & how to walk on damp carpeting. Whatever you do hire a "Master Fiber Care Specialist" and not just any carpet cleaner as those who don't know what they don't know can outright damage your rugs and not be honorable about rectifying the situation. I've seen it happen. More...
I bought my first house last summer in the Philadelphia/Montco burbs. The house was in pretty bad shape. I spent a ton fixing it up and it has become my baby. I have a mixture of tile and carpet in my home. I had replaced my carpet shortly after I bought the home, but the tile in my foyer, kitchen, laundry area, and bathrooms was classic! I really didn't want to replace it. I did try a couple methods on my own to clean it up but decided to call in the pros on this one. The results are unbelievable. I loved the tile before but it really looks brand new now. I am definitely satisfied with the choice I made. I wish I could post a picture! These people are experienced, they're fair, and they are honest! More...
If your thinking about working for Jan (JMS Owner) please be advised....Jan like to take some money off the top for himself, if u have a reservice ( a service that he offers to costomers) he gives you hell and punishes you like you were his own child. He plays games with your work hours, he make very unprofessional comments, he has a drug addiction and uses his workers pay to feed it. If you collect a check from a job and it bounces he punshies you the worker by taking that money out of your check!!! Look elsewhere for a job unless your looking for a law suit like everybody else who has worked for him.... More...
I've used JMS three times over the years to clean my carpets. They always do a great job at a reasonable price. I have had no unpleasant surprises. Their staff is always curteous and professional. More...