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Jacob Mercari

Toronto

(117)
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About

Greg has over 12 years of experience in the diamond and jewellery industry with a real passion for helping his customers make the right decision when it comes to their jewellery purchases.

Address: 27 Queen St E, Suite 1004, Toronto, ON M5C 2M6, Canada

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Reviews (117)

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5/5

117 customer reviews

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29 December 2019

Greg was great and very helpful. He replied on time and was of great assistance in helping designing the ring. Myself, and the more importantly my fiance, were very satisfied with the ring. Couldn't thank Greg more, would definitely recommend Greg. All the price that he quoted was very affordable given what we wanted. More...

Reviewed on Google Maps

24 December 2019

My fiancée and I are absolutely thrilled with the engagement ring from Jacob Mercari! Greg is very professional, patient, and pays attention to every last detail - I showed him an example of a ring that I was interested in and he made it to perfection. During the process, Greg was very helpful in outlining different options and was always available to answer my questions. We are so excited with the final product, and have received several compliments on the gorgeous ring! We would strongly recommend Greg and his work! More...

Reviewed on Google Maps

24 December 2019

My experience with Greg at Jacob Mercari exceeded all my expectations. I had gone to many other diamond jewelry stores in search of the perfect engagement ring but none could help me with the customization I wanted for the ring. I decided to give Greg a shot, the biggest difference I saw with him compared to the others was his genuine desire to help me create that perfect ring I wanted for my fiancee. He really took the time to listen to what I was looking for, reviewed my pictures as a reference and worked with my budget. I felt no pressure at any point during my time with Greg to make a decision. He provided me with quotes, ring renderings, and grading certificate reports. He was able to address all of my concerns and questions, and was completely transparent with me. If you go with Jacob Mercari you will feel at ease and confident with your decision.I will definitely recommend them to all my friends and family! Thank you so much, Greg and the entire Jacob Mercari team! More...

Reviewed on Google Maps

23 December 2019

Went to Greg to get a custom engagement ring made. He was extremely helpful throughout the entire process--from helping picking the centre stone to answering any and every question (and that too in a very timely manner). The 3D rendering of the design I received was super helpful. Not once did I feel any pressure to make any decision. In the end, the ring that I got greatly surpassed my expectations. I definitely recommend Jacob Mercari! More...

Reviewed on Google Maps

23 December 2019

Greg from Jacob Mercari helped me design the perfect engagement ring. He brought my vision into reality. The ring is absolutely stunning! The quality of their work and customer service was so good that we returned to design our wedding bands which also turned out perfectly. He is always very accommodating and met us after hours at our convenience. The customer service and the after care is something we really appreciate. Thank you Greg! More...

Reviewed on Google Maps

16 December 2019

5/5 experience from start to finish.My future mother-in-law and I met with Greg at Jacob Mercari to create a rose cut diamond engagement ring for my now fiancee. This was all new to me, but Greg explained everything in detail and answered all our questions; listened to what we wanted and never pushed; and most importantly made it a truly genuine and positive experience that we will never forget. He went above and beyond our expectations.My only wish is that my fiancee got to witness how great of an experience it was, but I think the surprise was worth well it! She will get to meet Greg when we go for our wedding bands in the near future. More...

Reviewed on Google Maps

10 December 2019

I can't say enough good things about my experience with Gregory. First off, he gave me a full education on diamonds and let me know the difference between the letters on the grading system, and which ones were more important than others. He did the opposite of upselling - he just wanted to make sure I got the best value for my budget. He took his time with me, and I never felt rushed or pressured. He also goes completely above and beyond - once I bought the ring, he let me know that was just the beginning. He is always there for free cleaning/polishing, resizing...whatever we need. You will not meet a nicer and more knowledgeable person in this industry - he is more than fair, and provides amazing prices. We have already recommended him to family and friends. 10 stars! More...

Reviewed on Yelp

9 December 2019

We went to Greg for my fiancee's engagement ring, and he was fantastic from start to finish! She is beyond happy with her ring. We both went to Greg for an initial meeting, where he taught us everything you need to know about stones, rings and the design process. He was patient, transparent, flexible and knowledgeable. Greg designed a jaw-dropping ring based on our input. He made me feel comfortable and confident every step of the way, and he stands by his creations. I highly recommend going to Jacob Mercari!! More...

Reviewed on Google Maps

9 December 2019

It was an absolute pleasure to work with Gregory. He took all the stress out of the situation and was always very accomodating, never making us feel pressured at any point. The ring turned out even better than we hoped for and we couldn't recommend Jacob Mercari enough. More...

Reviewed on Google Maps

14 November 2019

Amazing jewelry

Reviewed on Google Maps

15 September 2019

Greg did an amazing job with my wedding ring. I wanted a curved band that my engagement band could fit into and he made a gorgeous jacket to do just that. Thanks, Greg!

Reviewed on Google Maps

15 September 2019

Great place to go shopping at

Reviewed on Google Maps

9 September 2019

I wanted a wedding ring that would fit my engagement ring perfectly and Greg made just that - a gorgeous jacket. Thanks so much!

Reviewed on Facebook

8 September 2019

I couldn't be happier with the service I received from Greg. He was extremely helpful and was able to provide me with earrings that are absolutely stunning! I will definitely be a repeat customer. Thank you Greg. More...

Reviewed on Google Maps

8 September 2019

The entire team at Jacob Mercari is the best! They focused so much on customer service and giving me exactly what I was looking for. Shopping for an engagement ring can be stressful for anyone but Jacob Mercari makes the process so easy. They listen to what you want and their jewelry is such high quality. You really can’t go wrong coming to these guys. I wish I could give them more stars because as far as I’m concerned I couldn’t have bought my fiance’s ring from a better or more honest company. More...

Reviewed on Google Maps

31 August 2019

I only have good things to say about Gregory and his business Jacob Mercari. Beyond being an expert in his field with training in Belgium, Gregory was super helpful, thoughtful, and personable in the process of sourcing the right diamond for our engagement ring. We sourced our engagement and wedding bands from him and would go back / recommend that anyone looking for diamonds/engagement jewelry seek out his services. We also came as tourists with tight timelines which Gregory was able to adapt to and work with to get us our dream stone / ring within less than two weeks. I can highly recommend for anyone from outside Canada looking for a Canadian sourced diamond and wanting to combine it with a holiday in the area. Gregory is very selective of his stones, which was evident in the brilliance and beyond excellent cut of ours. In addition, Gregory has his own mount design which we find very elegant. Great, friendly, personal service and an unbeatable price for the quality! Well worth your time to give Gregory at Jacob Mercari a call. More...

Reviewed on Yelp

24 August 2019

First meeting was fun and got to see a lot of options that were very different than in regular stores. Looking forward to future meetings.

Reviewed on Google Maps

9 August 2019

We had a wonderful experience with Greg at Jacob Mercari, who helped us find a lab diamond to meet very exacting specifications for my engagement ring. We never once felt pressured during our consultation with Greg, and he really helped us understand the buying process. I am quite an educated diamond buyer and I was very impressed by Greg's knowledge and his access to a wide variety of diamonds. Lab diamonds are still a small part of the market, but he was able to import two diamonds for us to consider (still with no obligation to buy!). I loved both diamonds and am so happy with my ring. The advantage of going with a lab diamond is that they are much more affordable but are visually, chemically, and structurally identical to mined diamonds. Greg gave us a full rendering of the ring for me to approve beforehand, which gave me confidence in our design choices. I LOVE my ring and it looks like it cost almost double what it did (in my opinion), because lab diamonds are a very economical choice. I highly recommend going with Jacob Mercari for your engagement ring, whether you're looking for a lab or mined diamond. He'll help you get a ring you love and make sure you get the best value for your budget. More...

Reviewed on Google Maps

30 July 2019

I proposed to my fiancé a few months ago and my experience buying her ring from Jacob Mercari was amazing. I worked with Greg and he was attentive, kind, and really knew his stuff. I had so many questions and he was very generous with this time. The ring I bought here was exactly what my fiancé wanted. She couldn’t have been happier. If you want to buy someone a ring that really stands out I highly recommend buying from them. More...

Reviewed on Google Maps

30 July 2019

Having the ability to customize and create the ring of my dreams with Jacob Mercari was amazing. My fiancé wanted me to have the perfect ring and this place made sure that happened. There were so many options and the customer service is wonderful. I get compliments on my ring daily. It’s such a beautiful place and they do such beautiful work. More...

Reviewed on Google Maps

30 July 2019

I am so excited that my husband decided to use this company when buying my engagement ring. We are married now but the experience was wonderful. The ring they helped him create was everything I was hoping for and dreaming of. Ladies, if your fiancé is talking about proposing and you have a specific ring in mind I suggest sending him here. They do incredible work. More...

Reviewed on Google Maps

30 July 2019

This was an excellent experience and have absolutely 0 complaints. The customer service is wonderful and they worked with me to help create the perfect piece for my fiancé. They really went above and beyond. I appreciate the one on one service and their attention to detail. If you’re looking for a one of a kind piece of jewelry that will really impress the person you love I highly recommend Jacob Mercari. More...

Reviewed on Google Maps

30 July 2019

Jacob Mercari really made my dream come true. They were so patient with how picky I can be and really did everything they could to be helpful. They did exactly what I wanted and gave me the ring I always dreamed of. It was absolutely perfect. I highly recommend shopping here if you’re looking for an engagement ring. I’m so happy that my fiancé found them and that we decided to work with them together. 5 stars! More...

Reviewed on Google Maps

30 July 2019

I could not be more pleased to have found Jacob Mercari. They did so great and helpful when it came to designing the perfect ring for my fiancé. Their settings and workmanship are truly remarkable and stunning. Thank you so much for all your help. The ring brought my fiancé to tears which is everything I could have hoped for. More...

Reviewed on Google Maps

30 July 2019

These guys were so helpful when it came to finding the right ring for my fiancé. The customer service is excellent and they were truly dedicated to helping me create the ring she’d always wanted. They are so knowledgeable, helpful, and kind. I know I will be coming back to Jacob Mercari for many years to come. They really are the best out there. More...

Reviewed on Google Maps

30 July 2019

The staff here is so kind and considerate. Litteralky everyone I’ve been in contact with has been nice. They helped my husband and I create the perfect bands for our wedding. Not only were they beautiful but they complimented my engagement ring so well. Thank you again guys. I’m so happy with my experience. I absolutely recommend!! More...

Reviewed on Google Maps

30 July 2019

My fiancé and I had a wonderful experience woth Jacob Mercari. They were able to help us use family stones to create my engagement ring. Not only did I get something truly unique to wear for the rest of my life but something I can pass onto my children. The cost was extremely reasonable and I just love my ring. I couldn’t be happier eight design, craftsmanship, and experience. More...

Reviewed on Google Maps

30 July 2019

The team at Jacob Mercari was so helpful while I was trying to create a unique engagement ring. I never felt pressured and they truly made working with them an enjoyable experience. I genuinely felt actively involved in every part of the process. I couldn’t be happier with the ring. If you are looking for a ring that will really amaze your spouse I recommend Jacob Mercari. More...

Reviewed on Google Maps

30 July 2019

It was an amazing experience buying my (now) fiance's ring from Jacob Mercari. The staff went above and beyond to help me create a ring that was perfect for her. They asked me questions about things I never would have thought of. Jacob Mercari is the best out there for custom jewelry! I have never seen my fiance as happy as she was the day I proposed and I have Jacob Mercari to thank for that. If you are looking for any kind of custom piece this company does amazing work! More...

Reviewed on Google Maps

30 July 2019

I was referred to Jacob Mercari by a friend and I was not disappointed. Their staff is so sweet and made me feel like I was their only customer. Even when I had a hard time explaining what I was looking for they worked with me and encouraged me rather than getting frustrated. They really brought my vision to life and created a piece that was exactly what it was like in my head. They have great people working for their and their craftsmanship is incredible. Thank you so very much! More...

Reviewed on Google Maps

30 July 2019

It's hard to describe how happy my fiance was with her custom enagament ring. I wanted to give her something that symbolized my love for her and that was as unique as she was. They helped me design her ring, pick the perfect stones, and colors and the end result was something really remarkable. I'm so glad I decided to go with a company that truly makes unique pieces. Their customer service is amazing and they truly know how to help you create something amazing. More...

Reviewed on Google Maps

30 June 2019

I did a lot of self research on diamonds, but more importantly on Toronto’s best engagement ring / jewelry designer. I narrowed it down to a few, and then met with 3 of them to decide whom to go with. After reading his reviews and meeting him in person for my initial consultation, Greg easily ranked as the top choice. He was humble, honest and trustworthy. Furthermore I loved his designs and his openness - he never made me feel pressured during the process. We selected some diamonds after we narrowed it down based on my budget and wishes. Greg nailed it - he showed me diamonds perfectly meeting all criteria. They were all stellar, including his lab created choices. In the end I chose a beautiful mined diamond. The design process was easy, Greg delivered on all my wishes - and we even included my girlfriend (now fiancé) at a stage. Greg created a beautiful ring! I felt included and communicated to throughout - and he even gave me some tips on proposing over seas in terms of safety transporting the ring. We LOVE the ring, my fiancé is so happy and everyone we meet notices it - it’s a real show stopper!Thanks Greg - for being a part of our engagement story, we will cherish the ring you created for us always. I would HIGHLY recommned Jacob Mercari - he stands out amongst the many choices available in Toronto. Thanks - Brad More...

Reviewed on Google Maps

30 June 2019

Very good service. Custom work was fantastic. Couldn't be happier!

Reviewed on Google Maps

30 June 2019

After consulting with a few diamond ring places, Jacob Mercari became my first choice because of Greg's openness, professionalism and ease to work with. Throughout the whole process, Greg was always accommodating to my requests and answered all my questions and worked with my budget to find the perfect ring for my fiancee. My fiancee loves the ring and I am so glad I chose Jacob Mercari! More...

Reviewed on Google Maps

30 May 2019

Had an excellent experience purchasing a custom engagement ring from Greg at Jacob Mercari. Always very quick to respond to my needs, very knowledgeable, and ended up with a beautiful ring. Highly recommend!

Reviewed on Google Maps

30 May 2019

Greg is very professional, pays attention to all the little details, and is very personable. He 'gets it' - he understood every little detail we described right away. Throughout the process, Greg always responds very quickly and efficiently. We are so happy with the finished product, and receive many compliments on the gorgeous ring he made for us! We highly recommend Greg's work! More...

Reviewed on Google Maps

30 April 2019

I had the pleasure of working with Gregory- he was extremely helpful, friendly and patient with my lack of knowledge on diamonds. In addition to that, there was 0 pressure to purchase a diamond out of my price range- all conversation was very relaxed and honest. I really appreciated that. One of the best customer experiences I've had. Thanks Gregory! More...

Reviewed on Google Maps

30 April 2019

We absolutely LOVE our wedding bands and my engagement ring! Greg made the process seamless and stress-free by listening to exactly what we wanted while offering competitive pricing. There's a reason this gemologist has a consistent 5 star rating! More...

Reviewed on Google Maps

30 April 2019

Greg was really great to work and was quick to respond to all of my emails. I enjoyed the low pressure one-on-one meetings and the diamond that Greg found for me was exactly what I had hoped. In the end, the engagement ring that his team made custom for me definitely exceeded my (and my fiances) expectations! More...

Reviewed on Google Maps

30 April 2019

We couldn’t have wished for a better experience! It’s an overwhelming process to pick an engagement ring, but on our first meeting with Greg he instantly put us at ease and made us feel so comfortable with leaving this important task to him. Not only is he incredibly knowledgable about the design and jewels he was also genuinely invested in our relationship and story. Greg was respectful of budget and gave us multiple options that wouldn’t sacrifice quality. He updated us every step of the way, always welcoming our thoughts and dedicated to turning our ideas into a beautiful product. He truly created the engagement ring of our dreams. We were so happy with his work that we also had him design our wedding band (which of course was perfect as well!). More...

Reviewed on Google Maps

30 April 2019

Visited several diamond wholesalers searching for engagement ring. Gregory at Jacob Mercari was extremely informative and by far the least pushy about sales which was a big part of our decision. Also very nice ring designs and beautiful diamonds of course. Left feeling very comfortable and very happy with my decision to purchase from here. More...

Reviewed on Google Maps

25 April 2019

We couldn't have wished for a better experience! It's an overwhelming process to pick an engagement ring, but on our first meeting with Greg he instantly put us at ease and made us feel so comfortable with leaving this important task to him. Not only is he incredibly knowledgable about the design and jewels he was also genuinely invested in our relationship and story. Greg was respectful of budget and gave us multiple options that wouldn't sacrifice quality. He updated us every step of the way, always welcoming our thoughts and dedicated to turning our ideas into a beautiful product. He truly created the engagement ring of our dreams. We were so happy with his work that we also had him design our wedding band (which of course was perfect as well!). More...

Reviewed on Yelp

30 March 2019

Fantastic workmanship and professionalism. I went to a few other places and was getting quite disappointed with the hard sales tactics and lack of selection. When I found Greg, I knew I had found the right person to work with. He had a great way of working with me and he made sure I got what I was looking for in my custom engagement ring. More...

Reviewed on Google Maps

30 March 2019

I was looking for a five-prong yellow gold diamond ring. The prongs holding the centre diamond were just the right width and height. The shank was calibrated to 1.7mm to make for a really nice thin band. The curves and transitions from the top basket to the main part of the ring were perfect and seamless. I actually had a lot of fun working on the design with Greg and learning about diamonds. Highly recommend. More...

Reviewed on Google Maps

30 March 2019

Excellent work and service. Greg was always responsive and available.

Reviewed on Google Maps

30 March 2019

Outstanding service! Our wedding bands came out perfectly, exactly how we envisioned them. Greg is very professional and friendly, very knowledgeable, he gave us great suggestions on choosing the rings and sent us renderings for approval before making them. My engagement ring is also from Jacob Mercari, it's stunning and it came with all the necessary documents if you plan on insuring your ring. More...

Reviewed on Google Maps

28 February 2019

Greg was amazing very kind and causal! He can get anything you want custom made if they don't have it. The diamonds are the best I have seen and you can't beat the price. Coming here there is no pressure no hassle I will be going back for sure! Greg you are the best! More...

Reviewed on Google Maps

28 February 2019

We love this place. It was recommended by our family friends and now we are regulars here. We got our wedding rings here and we now get all of our nice jewelry from here. They treat us like family, we trust them and we appreciate them so much!! More...

Reviewed on Google Maps

28 February 2019

I recently purchased an engagement ring from Jacob; I can say that after speaking with several other jewelers and stores he was by far the best. Not only did he have a good selection but he also answered questions I had honestly and not in a sale pitch way. The ring turned out better than I expected; I honestly can't recommend him enough. I absolute see why everyone gives him 5 stars. More...

Reviewed on Google Maps

28 February 2019

Like others, we had a really great experience with Greg - there is a loving individuality to his designs and I never tire of seeing his wedding ring on my finger :) Thoroughly recommend if you seek local designers/care and thought in design.

Reviewed on Google Maps