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Reviews (73)

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RL-14

8 July 2019

Kyle is very friendly and proffesional. I would highly recommend his services.

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DavidD-1748

8 July 2019

I used intertherm for an early morning emergency, Kyle attended quickly and stopped the leak, very pleasant to deal with

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JohnP-2553

7 July 2019

Life saver once again! repaired my broken boiler quick and very reasonable on price! Thank you

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PatriciaG-115

30 June 2019

Excellent service, prompt efficient very friendly I would definitely use them for any future work and certainly recommend to family and friends. A great service.

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JaneB-615

24 June 2019

I contacted Intertherm Plumbing & Heating a few weeks ago too carry out some gas safety inspections on some houses i have. I had previously been let down by many people before. He arranged access directly with my tenants and got them all done within a week.Superb customer service and made is very easy and efficient for me. More...

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LynnD-72

18 June 2019

Thank you for caring out my gas safety inspection today, i contacted them as we have sold our house and needed it carrying out quickly , Kyle was very accommodating and knowledgable young man, i would highly recommend him

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NicholasG-59

28 January 2019

I called out Kyle to fix a broken combi boiler. He arrived at the agreed time, diagnosed the problem and sourced and fitted the part all in the same afternoon. I was very impressed with the friendly expert service and would have no problem recommending Kyle to family and friends (or anyone else!) More...

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RogerH-174

27 January 2019

Called him out to replace a faulty Thermostat and Receiver for my boiler and he came out and replaced it the same day. Could not ask for better service.

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ChristopheK-54

25 January 2019

Really good and efficient very competitive with prices to highly recommend

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JohnW-1612

19 January 2019

Kyle came to repair my Worcester combi boiler in Hartlepool after a previous engineer had quoted me massive price, he quickly confirmed the problem and explained exactly what was required, the price was excellent, ive already recommended him to my friend

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DuaneH-11

15 January 2019

I am a landlord with a number of properties in the north east. I use Intertherm for all my plumbing and heating needs. I have found them to be professional, reliable and always seem to go over and above on service, promptness and value for money. I would happily recommend them to businesses and private customers alike. Five stars! More...

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KatieE-63

15 January 2019

Excellent service from first phone call to repair....a very knowledgeable gas engineer...arrived on time, swiftly diagonosed the fault and had our boiler up and running again in no time. Would highly recommend! Thanks again. More...

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JamesB-852004

15 January 2019

Great job, great service, great price.I can recommend Kyle to anyone.

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LauraP-224

19 November 2018

Phoned today after smelling gas and having our supply disconnected last night. Received same-day visit, the source of the leak was identified and gas was back on by this evening. Friendly and professional service. I will use Intertherm again and will be recommending to others. More...

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SusanE-96

31 October 2018

I contacted Intertherm plumbing and Heating a few weeks ago too complete some gas safety inspections on some houses i have. I had previously been let down by many people before. He arranged access directly with my tenants and got them all done within a week.Amazing customer service and made is very easy for me. More...

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StevenS-295

30 October 2018

I contacted Kyle to resolve a problem with two radiators, one partially warm and the other not working at all. He and his colleague proposed a solution, provided an acceptable quote, did the work and solved the problem which two other CH engineers had been unable or reluctant to do. I have now won back a room which had been unusable without supplementary heating during the previous two winters, and am a very happy customer.I would definitely use Intertherm again and recommend him to others. More...

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CraigB-321

5 October 2018

Took 48 hours from initial call out to having 2 new parts fitted. Really happy with the outcome, phone number is saved for future. Couldn’t recommend enough

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DavidD-1515

8 September 2018

Ive used Intertherm Plumbing and Heating for a number of years now, they look after my rental properties carrying out all of my gas safety inspections and repairs as required, they save me alot of time as they contact the tenants and arrange appointments etc, well done

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nic_bill78

15 June 2018

Used Intertherm yet again as my shower sounded like it was going to blow up. After making my first enquiry I now have anew shower at a great cost and no mess. And only waited 2 days. Great service yet again lads. Thank you More...

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SilverSpring91

22 April 2018

Would highly recommend Intertherm. Very prompt assistance, professional and fair. Thank you.

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AdrianT-57

31 July 2017

If I could have give them a 100 star review I would have.Outstanding service!! Called them out at 7pm on a Sunday night and they arrived within 30 mins.Very polite, did the work quickly and to a great standard. Would recommend to anyone and I wont be using anyone else ever again. Thanks again. More...

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JohnA-215

24 February 2017

I would recommend, two nice and pleasant guys came to repair my boiler, they explained the problem and repaired it the same day

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nic_bill78

22 December 2016

This is the 3rd time I've used intertherm. Today the lads turned up early, at short notice, diagnosed the problem, went for the part and fixed my heating within 2 hours. Not only that, they did not try fool me with lots of jargon, they were to the point, very informative and their price was very reasonable. And to top it all they are really personable and a pleasure to deal with. More...

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AlexJ-52

22 November 2016

Today i returned home to find water leaking through the kithen ceiling, i called these guys whom came quickly, and located the leak to a compression fitting, they gave me a price which was very reasonable and repaired the leak, i recommend these guy very polite too

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AnnJ-20

2 August 2016

I called them today because my hot water had gone off, after speaking to the gentleman we arranged an appointment this afternoon, they came on time and diagnosed the fault, then popped away and replaced the part, job well done

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AliceS-17

25 July 2016

Had these guys round to replace my tap, they were prompt, done the job well, thanks

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AnnS-36

19 July 2016

Ive just had my boiler replaced with an Intergas one, im so pleased, everything was explained step by step, excellent communication, i cannot praise them enough

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AlexS-68

15 July 2016

I asked this company to do a landlord check thingy, the called my tenant and booked it in, sent me the invoice and cert via emailReally pleasant people to deal with

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ChrisS-201

12 July 2016

We had these guys at our property to do a gas safety inspection, i passed them my tenants details, the appointment was booked with my tenant, they went and carried out the inspection and kept me informed throughout, very polite hassle free

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AlisonJ-24

12 July 2016

I had an outside tap fitted by intertherm, they were polite, efficient and explained exactly what needed to be done, glad to see there still some honest reliable people out there

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LisaS-101

1 July 2016

Kyle done my gas inspection at my retal property in Hartlepool, he arranged it with my tenant, emailed me the paperwork, great service

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JohnS-444

1 July 2016

I've just had a service on my combi boiler, nice guys, and very knowledgable

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MarkW-221

30 June 2016

I had my old boiler replaced with an Intergas combi boiler, Kyle came and gave me a quote which was competitive, booked the work in and replaced my boiler, they even vacuumed the carpetsExcellent work and really impressed by the boiler

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LynnQ

29 June 2016

I had a leak in my ceiling, kyle came and located the leak which was actually not from the ceiling but from the bath, this was repaired quickly

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SusanT-34

29 June 2016

Kyle carried out a landlord safety check at short notice after been let let down by another company who i found wasnt even gas safe registered, they arranged full access directly with the tennant and kept me informed thoughout, i will be using them again

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JeanS-22

28 June 2016

Ive had several plumbers look at my hot water, each time they come and look and dont return, i called intertherm and the came, explained everything and cleared the blockage in my hot water cylinder, im thrilled as i thought it was going to cost far more to repair

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LeeJ-42

28 June 2016

The lads came and serviced my boiler, arrived on time, carried out the service and even gave me some free advice, nice to see that there are still some good people out there

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SilviaS-2

28 June 2016

I asked kyle to do an inspection on my home which i was in the process of selling, he came promptly and carried out the inspection, he advised me of what needs to be done for the vendor, he then returned and completed the neccessary works

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LynneJ-4

21 June 2016

I had a gas safety done by this company, they also offered free advice, excellent efficient service

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JackD-26

17 June 2016

Had these guys around to repair my ageing boiler, cannot fault them, they explained everything and the price was good too

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ChrisS-165

7 June 2016

They repaired a leak in my wall after i tried to drill a hole to fit a curtain rail up for my wife, they came promptly and were very resonably priced

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DavidB-311

26 May 2016

Kyle came and replaced my leaking hot water cylinder, excellent job, even vacuumed afterThanks

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JanS-16

26 May 2016

I will be using intertherm for all my gas inspections, very impressed, they contacted and arranged it with the tenant, carried out let me know once complete

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SusanC-33

25 May 2016

I had Kyle around today as I had an fl fault on my dreaded ideal isar boiler, he diagnosed the problem quickly and even had parts in his van and fixed it straight away

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JoeW-28

25 May 2016

Had them out to do an urgent gas safety today, prompt and reliable, good to know it's been properly done

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JamesS-202

24 May 2016

Excellent service, replaced back burner, thermocoupler and installed core vent. Cleaned up after job completed and took all the rubbish away. Would recommend to anyone.

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JasonB-60

10 May 2016

I had a problem with my boiler losing pressure, they came and tested it and identified the problem, they then returned the next day with the parts and completed the repairs at a very good price

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TonyS-56

9 May 2016

After having a few different engineer out with no closer to repairing my boiler, i called them through recommendation, they diagnosed the fault and repaired promptly

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ChrisH-153

8 May 2016

I use Interterm every year for several properties which i have, i give them my tenants detail and they do the rest, great service every year

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JeanS-18

8 May 2016

I called Intertherm due to having water coming through the ceiling when i emptied my bath, they came promptly and identified that my trap was leaking, this was replaced quickly and i was surprised on how reasonably priced they are, Thanks

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StevenT-23

6 May 2016

As a landlord i have several properties, they handle all of my gas safety inspections and any plumbing and heating problems when they arise, excellent service

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MichaelS-69

23 March 2016

I have used Intertherm on numerous occasions now over a couple of years and have been extremely happy with their service and quality of work. Their booking is organised, and communication superb. They're are easily contacted and easy to talk to. They arrive on time and ready for to carry out the job in hand. If they are delayed they call and tell you. They are knowledgeable about their field and and very experienced for their years and give good impartial advice. They are clean, methodical and organised, and very reasonably priced. I would recommend to anyone. More...

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RobT-5

29 February 2016

What can I say superb, they told us the price did the job when they said they would do it. Really good lads and would highly recommend them to anyone, I'm in the process of getting a quote from the guys on how much a Nest thermostat will cost to install. Very reasonable and knowledge was very good as well. More...

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LisaM-30

12 February 2016

I was so pleased to have found Intertherm. Kyle was efficient, knowledgeable and prices was great. He came on time and fixed our leaking boiler. I would 100% recommend Intertherm to anyone very polite and professional. More...

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SueS-3

17 December 2015

Prompt repair to my leaky boiler. I found Intertherm to be knowledgable, punctual, polite and reasonable. Wouldn't hesitate to call him out again when the next trauma happens!

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JoLandlady

3 July 2015

Very efficient - done as promised with all documents promptly sent to me. Thank you.

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Kerrie842

1 May 2015

I would recommend intertherm to anyone. They were professional and friendly and did a great job installing my gas cooker and their prices are very reasonable.

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AW41

30 April 2015

After being let down by two time-wasters, these two young men responded promptly to a request for an estimate, quoted a very fair price, turned up as scheduled, and did an excellent job. Would recommend them to anyone.

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Julia2015

28 April 2015

I contacted this company to fixed my central heating system. They were able to diagnose the fault very quickly and soon had my system working again. Very knowledgeable and I would definitely be using them again and happily recommend them to others. More...

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Robertwray333

21 March 2015

The guys arrived an promptly repaired my old boiler, they were knowledgable and quoted me to repair, i accepted and they returned with the part the next day to repair

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Darrenlockwood

20 March 2015

I contacted them to arrange a service on my aging Baxi boiler, the came the next day, i was informed at every stage even offering free advice, it was given a clean bill, very impressed, polite gentlemen with a honest approachHighly recommended and resonble pricing

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Mikestoves1

20 March 2015

I needed my boiler repairing promptly due to not heating or hot water, Kyle arrived and knew straight away what the problem was, he diagnosed the fault advising a pcb was required, after a quote for the repairs was given i went ahead and had the pcb replaced, very knowledgable guyExcellent service and price

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Anntaylor1953

20 March 2015

I have used intertherm for my rented properties, they carry out my CP12 (Gas Safety Inspections) and boiler repairs.They are thorough and always keep me informed of cost and any work that is needed, i have great confidence in the team and urge anyone to give them a try

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Georgefeeder

2 February 2015

I had the lads from intertherm come after been let down by other engineers, the turned up prompt and quickly diagnosed that the boiler pump had failed, this was replaced and fully tested - keep up the good workGeorge

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EricBi

21 March 2014

I needed an old boiler system changing to a new Combi system. The team came in and removed the old boiler along with now redundant pipework and tanks, flushed the system, installed the new Combi and TRV's to the radiators and commissioned the new system. Their work was meticulous and professional and at the price quoted. They even laid protection on all carpets as well as making good all penetration, tidying up after themselves and disposing of all redundant material and equipment. More...

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Annscott123

3 March 2014

I called intertherm after been messed about by another well known plumbing and heating company, on calling a polite gentleman answered in a professional manner and arranged to come and repair my boiler, both lads were on time and very thorough explaining the fault in detail, on completion of repair, I was surprised with the bill, extremely well priced, I will recommend to all my friends.Service how it should be :p

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nic_bill78

31 January 2014

upon ringing kyle he came back quickly with a competative price. He also came earlier than the appointed repair date. the lads were really freindly and helpful, the job was complete within the hour without any mess or trouble and i will no doubt be using them for any future work needed and will gladly reccomend them to others

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nic_bill78

31 January 2014

Kyle was quick to quote, very competative and able to do the job i required relatively quick. On the morning he was due he rang to ask if he could come earlier than planned which was a massive help and upon arriving found both lads really polite and helpfull. The job was complete within the hour withour any problems or mess and i was exceptionally happy with the work done. Would happily reccomend to others More...

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AndyMcK87

26 January 2014

Late night call out, arrived within 20mins, fast, good job and cheaper than expected will use again no problem

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Daviesstar

6 November 2013

I came accross intertherm after calling several plumbing and heating companies, many of the other companies either didn't answer or simply said we don't do heating repairs, on calling intertherm they asked a few questions and said they would be out later that day, they arrived on time and wasted no time in the diagnosis, mid position valve failure, they explained how it worked and why it had failed, then replaced the valve and tested the system carefully, they were polite, professional, knowledable and very reasonably priced, what more could you wish for!I Recommend them to anyoneWell done

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Linda11111

15 October 2013

I called intertherm plumbing & heating on a Saturday to remove my old cooker and install my new one, they came on Sunday morning and removed the old cooker and fitted my new on, they were very friendly, well priced and extremely thorough when testing the appliance for safety, a very good experience indeed

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Annasmith123

7 October 2013

I called intertherm to repair my ageing boiler, Kyle came with his work collegue, they were both smartly dressed and arrived on time, Kyle asked me a few questions about the problem and then carried out testing on my boiler to determine the fault, he then approached me and advised me of the problem and rectified the fault.I found that he was very knowledgable and polite making sure I knew what was going on throughout, I would recommend intertherm to anyone for repairsKeep up the good work More...

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Laurajohn

24 September 2013

Kyle came to price my replacement boiler and gave me various options, Kyle and the team arrived, removed and installed my new boiler ensuring that everything was kept clean and tidy, they ensured that I knew what was happening all the way through and explained how everything worked in detail, I know that if I have a problem they will be on hand to offer advice