HVAC Consulting Solutions Inc.

I can't say enough about this company and the SERVICE I received. From the being to the end they were top notch. Originally referred by a friend who was having HVAC install a heating unit at the same time as mine broke down. He put me on the phone with them and they said they would be right over when they were finished with his install. Craig and his crew diagnosed my problem and took pictures of the unit inside so I could see for my self. Needed a new unit and Craig worked with me on the brand I wanted and getting me different specs and pricing for different ones. He did not try to up sell me and I even ended up buying a better unit after researching the info he gave me. They were exactly on time, every time and so was the Crain service he hired. His crew were friendly and respecful of my home. I couldn't have asked for a better experience with not such a fun thing to do. And to top it off they sent me a full color binder of the before, during and after photo's of the work they did. He even sent in my warranty paperwork for me and the rebate info for the nest thermostat. This is how customers used to be treated with "Great customer service". Lastly my home has never been so toasty. Thank you Craig and Traci I will be referring your company to everyone in the future. More...

Reviewed on Yelp

Immediate service - called to just have my system checked, and they cleaned it as part of the service call.   Very professional and helpful. They are terrific - identified the problem, when out and bought the replacement device needed (proved to me that this was necessary), and installed it same day.  I have heat! More...

Reviewed on Yelp

Our 2019 started off with a broken heater and an inside temp of 66 degrees and dropping. We called our regular HVAC guy, who was out of town for the week, and his office recommended HVAC Consulting Solutions. I have never had such a pleasant experience! Traci Kelly, the Director of Operations, could not have been nicer nor more helpful. Through phone call and texts, she kept me up-to-date on arrival times along with taking care of the business side of things, as we rent and needed approval from our landlord. Our tech arrived right on time and resolved the issue within 20 minutes. That was easy! I let Traci know that we had heat, and she replied with genuine relief for us. Two days later, we received a follow-up text asking how the heater was working. Now that's great customer service! I can only hope that every problem that arises this year is resolved as easily and pleasantly as our heater problem. We will use HVAC Consulting again in a heartbeat! More...

Reviewed on Yelp