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Hot Energy services

Dundee, Dundee City, Tayside

(3)
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About

Commercial Gas services covering all catering appliances, boiler installations repairs maintenance, gas pipework ; all plumbing works ,oil boiler repairs and servicing

Reviews (3)

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5/5

3 customer reviews

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30 December 2018

Ross has been amazing! He has installed a new tank and pump to increase the cold water pressure in my home along with a new pressurised hot water system.

What Ross maybe didn't fully appreciate is that nothing is ever simple in my 140 year old house! He took time to work through all the problems (none of which were of his making) and didn't leave until the job was completed to his satisfaction. He left everything immaculate, including not only the outside area which had been dug up but all the internal fittings in my linen cupboard.

Not only is Ross incredibly knowledgeable and skilled but he is also a logical thinker and an ace detective. He gets to the bottom of a problem and works out the best solution... and all with good humour.

I can highly recommend Ross and Hot Energy Services, he is a true professional; extremely knowledgeable and incredibly helpful.... something of a rarity these days!
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Reviewed on Facebook

30 December 2018

I had no heat or hot water and had been left in the lurch by another boiler servicing company. I called Ross for help and advice. He told me how to get hot water to tide me over until he could get there. He arrived at 7:15 the following morning, identified the problem, completed a temporary fix and had everything up and running by 8:15. Parts were ordered overnight to do the proper repair and he came back the following afternoon to complete the job. Ross talked and texted with me over the course of these two days to gather all the info about the failed pump and also to help me to reset my system and keep it going until he got there. Also texted me the following day to ensure everything was still working! Great response; good communication; lots of effort to ensure I had at least some hot water/ heating until the full repair could be completed - I would highly recommend Ross and Hot Energy Services! More...

Reviewed on Facebook

16 September 2017

I needed a plumber to fit a new sink and toilet and it needed to be done quickly. I spoke to Ross on Thursday night and he said he would squeeze me in on Saturday morning. He arrived on time and was very pleasant. He fitted them but as they were slightly different sizes to what had been in before there were gaps around the pedestals. Ross tweaked them and used a bit of silicone and ended up making a fantastic job. He even fixed a splash guard to the kitchen wall for me while he was there. He threw in a set of taps for free aswell!He charged me a lot less than I was quoted by another plumber who hadn't even seen the job but knew I was in a hurry to get it done!Really nice guy and a great plumber. I would have no problem recommending him! More...

Reviewed on Yell

Q&As

I love the buzz of a good challenge and when the issue is rectified it gives great satisfaction

I started my own business as the companies that I used to work for gave no customer satisfaction or follow up therefore I decided to start on my own