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Homeowners Property Management

The Oaks, North Carolina

(78)
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Reviews (78)

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5/5

78 customer reviews

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27 December 2019

Such a great experience with Homeowner’s Property Management!! Cynthia was wonderful through the entire process and couldn’t have been more helpful. Definitely recommend them to help you find a home!! More...

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24 December 2019

Very Friendly and Informative and Professional!

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21 December 2019

Debbie did a terrific job during our move our inspection.

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14 December 2019

Had my walkthrough today with Debbie. She did an amazing job with thoroughly documenting everything down to small wall scuffs. She ensured to show me everything with the house. -I was impressed that she had already put in work orders for any issue prior to arriving. This property management company is a breath of fresh air compared to the experience I am coming from. Looking forward to working with HPM — customer service has been exceptional from start to finish. More...

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14 December 2019

Debbie did my walk through and she was awesome... !!!!!!

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7 December 2019

They have a wonderful staff. They are friendly people. They made moving in very easy and stress free. The inspector debbie was very friendly and very helpful.

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7 December 2019

Debbie was incredible with showing us the house and homeowners is everything we can ask in a rental company!

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26 November 2019

Debbie was great. She picked up on things I would never have seen. Very respectful and helpfull.

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22 November 2019

Debbie did a fantastic job as a property manager! Awesome and easy move in experience.

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20 November 2019

I have been looking for a home for months, something beautiful. The ladies in the office answered every possible question I have. If I could give them 10 stars I would. Thank you so much Cynthia, Danielle, and Kiani. They are extremely helpful!! More...

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20 November 2019

We're moving in today and Debbie was a great help walking us through our new home for our move in inspection. I'm hoping the service will continue to be as great.

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20 November 2019

Debbie was great help with my move in inspection

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20 November 2019

She was very courteous and helpful. I like her. Bless her heart. Thank u Debbie

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20 November 2019

Debbie was exceptionally thorough and helpful throughout the move in process and was able to answer any questions that came up.

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20 November 2019

Cynthia was super with our house search. The house we liked was already rented but she pointed us in the right direction. I can tell she really loves helping people. Thanks!

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13 November 2019

DEBBIE AND JASON WERE EXCELLENT IN THEIR PROFESSION .

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13 November 2019

Nikki, Lisa, and Alex Thanks for all you do.

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13 November 2019

I’ve been at my place for almost two weeks, and I feel like HPM was the best decision I’ve made when looking to move. Debbie Eason and the ladies in the office were such great help!

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13 November 2019

Kiani and Her co workers cynthia and Danielle were extremely helpful with finding me a home I greatly appreciate the urgency and excellent customer service that they all had shown. Thank you so much KIANI!!!!!

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13 November 2019

The company and employees are very friendly and professional! I moved into my apartment with their help this past July. Cynthia, Kiani, and Danielle are all so friendly and very helpful!

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13 November 2019

I went in to look for rentals in the area. The staff was amazing! Danielle and Cynthia helped me pick out several in my criteria. Kiani is very knowledgeable about the area. They accommodate the military and we were so pleased with the help we received! Cant wait to work with them again soon! More...

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13 November 2019

My wife and I were looking for a new home to rent. We just got stationed here at Bragg and wanted something close to base. The staff was helpful. Kiani and Cynthia were so kind. Danielle helped us with our list and made the process super easy for us being new to the town. More...

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13 November 2019

I was looking for rentals recently in the area, and anytime I have called, Cynthia, Kiani and Danielle always were So helpful it. They answered all my questions, and were So nice! More...

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13 November 2019

While looking for places in the area I was helped by Cynthia, Kiani and Danielle. They answered all the questions I had, were extremely helpful, and nice. Would reccomend to anyone looking in the area. More...

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13 November 2019

Ms. Debbie was a delight and made sure everything was ready for our move in. She also went out of her way to make a call checking on me. Really did appreciate that.

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13 November 2019

Ms.Debbie was outstanding. She was very patient, informative, & thorough with our move in inspection to 6340 greycliff dr. Thank you !

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6 November 2019

Debbie is very kind & gave us a full walkthrough of the home. very helpful

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6 November 2019

Debbie was very professional and thorough. She was very courteous and covered all our needs for our move in inspection.

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6 November 2019

SkepticalI must admit that I was a bit skeptical about the validity of Home Owners Property Management. My concerns were totally dismissed. So far... So good. I would like to particularly like to mention Debbie(hope i spelled her name correctly). Debbie was very professional and precise in her efforts to detail the ins and outs of the property. It was like almost too much information..."just kidding". Honestly... She was absolutely great. She asked if I had any questions. My response... You answered any questions I did or could have... And then some. I am from Ny... And my transition to Fayetteville has been rocky at best. Let me just say... Thank you Debbie... And the rest of the Home Owners Property Team. Thank you. More...

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6 November 2019

We just had our wonderful walkthrough of 207 Bear Creek Dr with Debbie. She was extremely thorough and friendly. It was just as long as it needed to be and every little chipped paint had already been accounted for. Nothing was unexpected either and the place was in great condition. More...

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6 November 2019

We met with Debbie and she explained everything very well. She had me laughing and feeling right at home! Holidays at grandma Birchfield's (mammaw) is going to be great!!

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6 November 2019

AWESOME ! Moving in can be stressful. Debbie , Gillian , and Nicole helped the process go seamless and stress free . Any question we had were answered right away and any concerns upon moving in were handled immediately and effectively. The customer service of others in the office was a breath of fresh air, directing us to who we needed to work with, while super friendly . More...

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30 October 2019

We recently moved in and they made the process very simple. They were honest about any damages and listed every wear and tear on the move in check list. They took pictures as proof. It was very thorough so we didn’t have to do much regarding the move in check list. Any maintenance requests are usually initiated within 24 hours and repairs are completed very quickly. Staff is friendly and professional. More...

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26 October 2019

I contacted Cynthia in the leasing office looking for a rental for my mother. She was extremely helpful and kept me updated when one of the properties we were interested in was having some issues and was not available to be shown. Well, we sign the paperwork next week for that exact house!! Thanks so much for everything!!!! More...

Reviewed on Google Maps

21 October 2019

Great company! We have had a great experience. Both of our properties are listed with them. Both got rented out within weeks of listing, and contact with the team has been a breeze. Very professional team that is meticulous and customer friendly. We look forward to our continued partnership in the future. More...

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26 September 2019

Kenna was welcoming and helpful with directing me to the correct department to inquire about a rental property. Cynthia in the leasing office made sure that the application process was clear & easy. I am happy to have found a property through this company. These ladies did an awesome job! More...

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22 September 2019

Recently just got a rental. They work well with and especially the receptionist Kenna Clay!!! She was amazing she helped me through everything got me to the right People and it was a done deal from there.

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21 September 2019

After many years of managing our own rental property, we decided to use a property manager. We're so glad we chose Homeowners. They've been prompt with every communication, have actually saved us money in the long run by getting tenants in promptly and at a good rental rate, and have spared us a lot of hassles by handling repairs. They are quick with advice and particular about keeping things looking good. They work as a team and are always accessible when I contact them. More...

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21 September 2019

Easy process and followed up promptly throughout my process of renting a home. More specifically, Cynthia was very helpful and quick to respond to all of my emails and phone calls.

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21 September 2019

I met a young lady tonight in Sally's Beauty Supplies. I was in a store with my sister and we were discussing me and my fiance renting out our home. The young lady introduced herself and stated she worked at Home owner's Property Management best management companies in town. She began to tell me about your company. I was given the website, and with her directions I was able to find everything I was looking for. All through the conversation she made sure I understood that you are very big on communication. I must say AWESOME job GREAT communication GREAT customer service. I wanted to take the time to say thank you Kena and I hope I spelled your name right. Your company should be hearing from us in the next couple of weeks thank you again. I felt you deserve a 5 star for just taking time out to talk with me. Keep loving what you do trust me it SHOWS!!!!!!!!!Karen Patterson More...

Reviewed on Google Maps

14 September 2019

I'm an owner and have been with them for about a year. Melinda was great when I came aboard, then we were put with team 3 and frustrating to say the least. Communication was terrible, getting work completed was not possible. Since then a couple months ago they did some changes and we are now with Team 2 and WOW night and day. Its like a different company my Property Manager ROCKS! I have had the pleasure of working with Nikki and I tell you what she is on it. If she says give me a couple days then you can believe she will make things happen. Maybe its the military in me but when given a mission we handle it. Nikki must have been previous military but either way if you can request a Property Manager you won't be sorry. Thanks for all you hard work it is truly appreciated. More...

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14 September 2019

I had a question about billing for repairs and receipts. Lisa answered promptly and provided the information I needed.

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14 September 2019

I just moved into my place and the experience was so nice. The ladies in that office doesn’t play when it comes to finding you the right home, getting you those keys ASAP, and making a dream a reality. Kiani, Danielle and Cynthia are amazing people to work with. I suffer from ptsd and had a melt down when I mistaken the wrong house to be for rent. So technically the house I wanted I never saw. LOL! Cynthia went the extra mile and got me in before I could even walk out the door to view it! I’m so in love with it. I mean it blew my mind! My gf, friends and family are currently looking for a home threw Homeowner’s Property because of my experience. Thanks for everything! Thanks for the hug, and this whole staff rocks❤️ More...

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14 September 2019

HPM's Jason Piakarski has been on it! Great communcator.

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27 August 2019

Homeowners Property management is an outstanding company. They're highly professional and they help you to make sure your rental property's is without doubt ready for rental. They also help you get other services and contractors who are reasonably priced thereby saving you some money. More...

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27 August 2019

Holly & Nikki are the best. Extremely helpful no matter the situation. Working with them has continued to be a great experience. Even with a 12 hour time difference between myself and NC they have gone out of their way help. I without a doubt recommend using this agency. More...

Reviewed on Google Maps

27 August 2019

My wife is a tenant as I am overseas, and I felt the need to reach out to some special people. Nikki moved her into our home last year. She has been there for EVERY little problem and it didn't matter how big or small. She LOVES working with team 2. Holly has also been there for us and together they make a top notch team. 2 of the best Property Managers I've experienced. Lisa and Alex welcome we haven't worked with you yet but I'm sure we will in the future. I see some reviews that people post over one issue. I saw a few on yelp that literately made me laugh. Don't go with the emotional post as they are usually not always correct and honestly who wouldn't be rude to some of you. Ignorance is bliss people More...

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26 August 2019

These five stars are well deserved by the home inspector Kyle Alcala. This is my second inspection with him, he has been the inspector for a little over a year now and I have lived at this property for a year. He is the GOOD GUY! Always has a smile and is very thorough with a listening ear. I know he does not come out to handle any unfinished business with work orders or things of that nature, However once you move into a rental property the only face you see is the home inspector. Get the visual?From the time I open my door I don’t stop talking with him about my concerns or simple questions about everyday workings within my home. He is always kind always has an answer and I know I make the appointment run longer than allotted, He never rushes me and he always gets back to me with the status of his report. I always feel validated after an inspection with him like just maybe The Home Owner + The Property Management Company + The Tenant = Team. If This is shared with my home owner Daniel, I THANKYOU you have been very good to my family. Anyone can see you care about your property by the way you keep it up. Thanks Kyle see you in 6 months. More...

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23 August 2019

By far the best rental experience I've ever had. From applying to vacating the property, this company has a very efficient customer oriented process. My team, Holly and Nikki always made me feel like I was their only and most important tenant. They check on you. They work around your schedule. They resolve property maintenance issues and are very responsive. A very friendly environment. Just makes you feel at home and it's like you know everybody. If you are looking for exceptional property management and care, whether renter or owner, HPM is the place. Ask for Holly and Nikki. More...

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15 August 2019

I have been helping my sister look for a home in the Fayetteville area since they are relocating (due to military) Every company I called would barely help me. I finally reached out to homeowners property management. I honestly expected the same response as the other four companies I contacted prior but I was wrong. I reached a Ms. Danielle and she was very helpful. I was directed to their website and told me once I had an idea of what My sister would like She can help us further. I called back with my sister by me this time but I spoke with Ms. Keyani. She answered all my questions and even explained more than I expected. It also helped she is familiar with the military lifestyle and was patient. She reassured us we weren’t a burden with every time I apologized because ofAll the concerns we had. Finally Ms. Cynthia keep her updated on the application process the whole time, we must have called onceA day maybe twice. I am so impressed with this company. My sister got a beautiful home and they removed a huge weight off her shoulders with this out of state move. I am beyond thankful for them. More...

Reviewed on Google Maps