Holm House Hotel

Holm House Hotel

Holm House Hotel  locationPenarth, Vale of Glamorgan

(37 Reviews)
Holm House Hotel  Reviews

Holm House Hotel Reviews

Review of Holm House Hotel  by Margaret McMillan
4 29/05/2018 Margaret McMillan

Afternoon tea at Holm House. Very nicely served in lovely surroundings. well worth a visit.

Review of Holm House Hotel  by Jennifer Topham
2 15/05/2018 Jennifer Topham

Spa were very accommodating when we had to push back due to the afternoon tea being late but they should not have to pick up the pieces when the restaurant fails. Afternoon tea was very late though and felt rushed. I overheard people who were in just after us that they ran out of certain options. The positive was my friend's dairy free, egg free tea which was well presented and exciting.

Review of Holm House Hotel  by Edd
5 12/05/2018 Edd

Went to a wedding reception hosted at the hotel, the venue worked perfectly with enough room for a band in one end of the hall, and the bar on the other end. Plus quieter side rooms, with a second bar made the hotel perfect for a wedding with a variety of guests. The staff were kind and helpful throughout!

Review of Holm House Hotel  by Mikala Hagon
5 25/04/2018 Mikala Hagon

Amazing spa. Staff were extremely helpful and I would highly recommend to anyone looking for a beautiful day out.

Review of Holm House Hotel  by Robert Rmery
4 16/04/2018 Robert Rmery

Great food good service great views

Review of Holm House Hotel  by Peter Morgan
5 07/04/2018 Peter Morgan

Had dinner here with my friend. The layout of the place is incredible, the food and coffee was lovely and service was impeccable. I'd definitely go here again.

Review of Holm House Hotel  by Becci Jenkins
5 22/03/2018 Becci Jenkins

Great spa with lovely staff and gorgeous afternoon tea. Only issue is the changing area is a bit too small and there could do with being more hooks for robes and towels by the pool and showers
Would definitely recommend

Review of Holm House Hotel  by Samanths Jones
5 20/03/2018 Samanths Jones

Love this hotel and spa.. all staff are amazing and proved this when i accidentally left a speical item behind. Nothing is too much and the hotel felt almost homely. Rooms are gourgeous and stylish. Great location. Had a day in the spa and yet its small it worked out well for a group of 5 of us. Great food.. will be Back ????

Review of Holm House Hotel  by Alan Stockdale
5 19/02/2018 Alan Stockdale

I stop in 4 hotel rooms a week. So I get to see lots of them, how ever this room is "THE BEST" ever!!! Really friendly staff and awesome food. Highly recommend anyone stopping here.

Review of Holm House Hotel  by Carys Sullivan
5 14/02/2018 Carys Sullivan

Lovely afternoon tea. Very attentive and polite staff. Beautiful restaurant and gardens.

Review of Holm House Hotel  by wendy langley
5 13/02/2018 wendy langley

Had a lovely spa day here with my sister's 40th borthday. Relaxation room over looks the sea and the beautiful garden. We had fab treatments topped off with afternoon tea. Cant recommend it enough. We'll definitely be returning

Review of Holm House Hotel  by Silvana Agnello
5 03/02/2018 Silvana Agnello

Lovely setting and very nice food. Good service from the staff. Been twice and not dissppointed!

Review of Holm House Hotel  by Jon Boyo
4 10/01/2018 Jon Boyo

Great well stocked bar with cosy atmosphere. Bar man knowledge excellent. Variety and quality of g&t etc very high.

Review of Holm House Hotel  by BRIAN BRAYFORD
2 20/11/2017 BRIAN BRAYFORD

Visited the restaurant in this hotel twice in the space of two days to celebrate my birthday.On the first occasion 8 of us had a meal in the evening and on the second visit my wife, daughter in law and I went for "Champagne afternoon tea". The quality of the food at our evening visit was good but the service left a great deal to be desired.We were not served our main courses at the same time,several of the guests had to wait quite a considerable time before receiving their meals.Side orders were also served well after the main courses had arrived.
Our "Champagne Tea" was similarly marred by poor service.e.g.Champagne was not in evidence until requested.We were then subjected to a ,somewhat heated, discussion between staff and a customer on a neighbouring table about their bill! A discussion which easily could have taken place in a less public"arena" Embarrassing for the customer and for my guests.On the basis of these experiences I cannot recommend as a place for a "relaxing meal"

Review of Holm House Hotel  by Jessika Thiele
2 18/11/2017 Jessika Thiele

If you are a part of a wedding or celebration, then you are okay here but if you are a couple looking for a quiet time, then this is just not the right place.
First though, I cannot fail the friendliness of the staff and the cleanliness of the rooms was perfect.
We were initially booked into a room above the restaurant, with an office party on that night. We could hear every word downstairs and it would have been impossible to sleep, so we moved to another room (no seaview and out to the car park).
This meant we had to walk across the car park to get to the spa. Not ideal.
Spa treatments were quite good but plenty of chatty people in the relaxation room and same in the restaurant for dinner.
For £400 I would have expected a lot better. And a lot more peace and quiet.

Review of Holm House Hotel  by Sheri Coates
5 07/11/2017 Sheri Coates

Absolutely fantastic. Myself and two friends enjoyed a wonderfully relaxing afternoon in the spa whilst my mother was well looked after in the hotel lounge. We all had afternoon tea together. The staff, facilities and food were outstanding.

Review of Holm House Hotel  by Debra Lewis
5 18/09/2017 Debra Lewis

We stayed at the Holm hotel to celebrate our 34th wedding anniversary. We could not fault this hotel. We had a luxurious room with a picturesque view. The spa was an amazing experience the best we've ever visited. Just a perfect way to relax with a first class service . The food in the restaurant was excellent. The staff at this hotel are so friendly and helpful they can't do enough for you. This was our first visit to the Holm hotel but it certainly won't be our last.

Review of Holm House Hotel  by Rhys Jones
5 Rhys Jones

I booked for our wedding anniversary. Very nice stay, staff were attentive and food / ambience great! Our suite was really nice, one thing that I would have liked to see in the room though is a fresh coffee/ Nespresso machine. Spa treatments and staff fantastic! Would recommend and will stay again! 👍🏻

Review of Holm House Hotel  by Veronica Gilmartin
5 Veronica Gilmartin

Lovely day with my daughter, the lunch was fantastic and the service was excellent

Review of Holm House Hotel  by Ali Grove
5 Ali Grove

Beautiful place, was recommended by a few people so booked for a friends birthday treat spa day and afternoon tea. I’m so glad I did. The staff were brilliant the food was amazing and we all had a really lovely day :) would Defo recommend xx

Review of Holm House Hotel  by Mary Allen
5 Mary Allen

Wonderful evening drinking bubbles on the terrace then inside to cosy bar for delicous rhubarb and ginger gin wow ! Delightful staff very welcoming manager . Amazing way to spend a summers evening .

Review of Holm House Hotel  by Catherine Lewis
5 Catherine Lewis

Loved it. Amazing rooms. Amazing views. Fabulous staff. Stunning food. Massage on of the best I've had. Can't wait to go again. �

Review of Holm House Hotel  by Steph Davey
5 Steph Davey

Amazing massage to day with Chantelle, really got into the knots and tension in my neck back, felt great after Xx

Review of Holm House Hotel  by Steve Harris
5 Steve Harris

Fantastic service, wonderful venue and incredible setting. They made the day excellent. Couldn’t recommend more.

Review of Holm House Hotel  by Sam Warren
5 Sam Warren

Absolutely lovely Sunday dinner at Holm House yesterday sitting out in the evening sunshine. Superb food, beautifully presented and reasonably priced!

Review of Holm House Hotel  by Lucy Gillett
5 Lucy Gillett

Such a Beautiful hotel in a lovely setting, the staff were so accommodating & the Spa was amazing we can’t wait to come back.

Review of Holm House Hotel  by Vicci Davies
5 Vicci Davies

Beautiful surroundings and an amazing afternoon tea xx food was delicious... can’t wait to have a spa day soon ❤️

Review of Holm House Hotel  by Steven Young
5 Steven Young

Staff were amazing , they upgraded our room as it was our anniversary. We have cakes in the room wishing us happy anniversary and swans made out of towels with roses on bed.
From check in to departing all the staff were polite and professional .
The breakfast was fab . Cold buffet had something for everyone and the hot food was fresh and delicious.
The two breakfast staff were very friendly !
Thank u so much for making our anniversary so special !

Review of Holm House Hotel  by Daniel Stevens
5 Daniel Stevens

Amazing stay! Upgraded our room to an amazing suite nothing was too much trouble. Food incredible. Staff friendly and helpful. The massage and spa facilities top quality. Me and girlfriend really happy and would defo recommend staying there - just wow!!

Review of Holm House Hotel  by Cee Diesel
5 Cee Diesel

Lovely staff both in reception and in the restaurant. Good selection of sandwiches and cakes included in the cream tea. Lovely views across the Channel. My Nana loved it.

Review of Holm House Hotel  by Sally Leatheam
5 Sally Leatheam

Visited for Afternoon Tea and Spa package. From initial email right up to leaving, every member of staff was polite, helpful and went out of their way to accommodate us!! Lovely relaxing day with amazing treatments in a lovely venue, will definitely be recommending you in the future!! Thank you for a lovely day!! x

Review of Holm House Hotel  by Ray Ward
4 Ray Ward

We booked our table for Afternoon Tea for 2pm. We were seated at our table only to be told that Afternoon Tea didn't start until 3pm and we could wait in the lounge. I explained that I had even quoted our voucher number when booking. No mention of a complementary drink or beverage was offered (for their mistake) and was told that we could go for a walk on the seafront if we preferred, which we did. The time was now approximately 2.20pm. Upon returning at 2.50pm we could see that there were already other guests seated and served tea. Our Afternoon Tea itself was delicious. At no time was an apology offered for the Hotel's incompetence which was very disappointing.

Review of Holm House Hotel  by CJ Shapewell PT
5 CJ Shapewell PT

Booked Sunday lunch for today, beautiful food and staff were lovely, very professionally run place and food reasonably priced for what you get, it was gorgeous, up on the clifftops in Penarth there are lovely views from this hotel, seating area outside is gorgeous with a fountain in the middle, we loved it and will be back � the whole place was spotless too �

Review of Holm House Hotel  by Tracey Munro
4 Tracey Munro

Just returned from a weekend stay here. Room was quaint and had lovely views over the Channel though was a little on the small side. It was also very warm with no air conditioning but there was a ceiling fan and a free standing tower fan in the room. Dinner on Friday night was superb. Crab and lobster starter is amazing and the sirloin steak was perfectly cooked medium rare. Saturday breakfast was a let down by comparison with over cooked, unseasoned food but it improved on Sunday morning. Staff were lovely and very helpful. Will definitely stay again.

Review of Holm House Hotel  by Jenna Hart
4 Jenna Hart

Just come back from an overnight stay here with my mam for my birthday😁what a stunning place! we stayed in a beautiful room with a beautiful sea view😍 the spa area was very relaxing and got amazing back massages that left me & my Mam feeling great!🙌🏼 Only let down was the prices on food & wine is very expensive and breakfast this morning was dissapointing, staff seemed lost😅 very quiet, only us and 3 other tables with people and waited 50 minutes for our cooked breakfasts and when arrived to realise it was not worth the wait at all👎🏼 Other than that, beautiful break away😍

Review of Holm House Hotel  by Sam George
5 Sam George

Treated my sister to a spa day here yesterday it’s lovely ... being small it’s a lot more personal and you don’t feel like your on a conveyor belt! A big plus for me (I am an aromatherapist) is the masseuses are not fresh out of college as they are in other hotel spas in the area, so you actually get a good massage of experienced ladies who actually listen to you. Beautiful views over the Chanel from the sun loungers on the balcony, fab food and very friendly professional staff. We had the perfect day ... the only downside is the day flew by so quick! I will defiantly be back and we are already planing a lunch there some time ... please add some more vegan options to the menu! Thank you for a lovely day! ����

Review of Holm House Hotel  by Jordan Musgrove
5 Jordan Musgrove

My mother and I came to Holm House for spa treatments and for lunch as a pre-celebration before my wedding. The sun was shining and every member of staff were not just professional but genuinely kind. At the mention of my wedding the lovely girl in the spa passed that information on to the kitchen staff and they surprised me with a complimentary dessert with “Congratulations and good luck” written in white chocolate. It was so thoughtful and lovely! Our body scrubs and facials were amazing! The food was delicious and the facilities just blew us away. Thank you to all the staff... that’s what excellent customer service is about!

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