Hilton Garden Inn Minneapolis Downtown

This service was amazing.  The front desk went above and beyond with any request.  Alona was so pleasant and a accommodating it made our stay great. I would definitely stay there again. More...

Reviewed on Yelp

Kalie at the front desk was awesome! She was very kind and helpful with our group. She helped us arrange shuttle transportation rides and offered some restaurant recommendations. The hotel itself was clean and cozy. I loved the 2sided fireplace and  the bar. The bartenders pour nice size glasses of wine and the daily breakfast was really good! The chef makes great omelets and French toast! More...

Reviewed on Yelp

This is a fairly new Hilton Garden Inn located near Downtown Minneapolis.  I say that because while it is technically downtown, you sure can't walk anywhere from here.  It is several blocks from any of the main offices/entertainment and is not connected to the indoor tunnel system.The hotel itself is very nice.  Cozy lobby, bustling bar and nice rooms make it enjoyable to stay here.  The front desk staff was very friendly at check in and throughout.  They have you play Plinko for extra HHonors points at check - fun touch!   My room was a very good size and up to date.  The small kitchenette was handy and bathroom was decent.  I slept very well on the soft bed and didn't hear any nighttime noise on the 10th floor.If you are looking to stay at a reasonably priced Hilton property near downtown then this is your place. More...

Reviewed on Yelp

Staff was really great at this hotel.  So friendly every time you come in the door, ready to answer all the questions (fastest route to convention center, places to run, places to eat, time to the airport, etc).  Room was as expected, with fridge, microwave, and Keurig for coffee. Water pressure wasn't great on the 8th floor.  I had a view of the church and convention center, but didn't hear too much of the construction noise.  Maid left an inspirational note each day, which very much enhanced the empowerment message of the conference I was attending.Exercise room was spacious enough with treadmills, ellipticals, and at least one bike in addition to the free weights, large mirrors, weight bench, towels and water cooler.  There was a pool as well, but I didn't bring my suit.  Though it is a little farther to the restaurants and attractions, it's so close to the convention center. More...

Reviewed on Yelp

Staff was very helpful, not in your face trying hard for a survey style (if you know what I mean), but you could tell it was natural, they would be this way 24/7/365. As a hospitality insider, it really resonated thus my 5 star review. Besides the people the bones were average, the decor felt outdated, and the amenities were regular. In other words, fair delivery for the price point but given its 2018 I think I can safely say with traveler expectations no one would report being overwhelmed. Dining: This is really a two part story, dinner service was above average, with an unexpected great bacon cheeseburger paired perfect with a few Miller lites. Minneapolis, I felt I barely got to see even 1% of what you had to offer but I can't wait to come back and really get to know you. Sorry...got lost there in s fond memory. Where was I Ah yeah, the second part. American Cheese Onelette combo with side of breakfast potatoes and three kiddie sized sausage they called it. I paired it with a coffee and small glass of OJ after a nice 30 minute treadmill session (watching breaking news about someone trying to blow up Robert Deniro was on CNN - what the F3CK) - so aka my stomach was in need of refuel going into this standard weekly special breakfast. Well congratulations Chef & Accomplices (yes, all of you in kitchen helping, grille manager, accounting department for probably not allowing enough funds on quality produce/product, hotel gm because it's all your property - connect the dots!). Ok, back on track, well my Cal Ripken like streak of clearing my food plate was snapped by breakfast. I ate nothing more cooked from there. Sorry night staff, your day shift is ruining the overall experience. Might be time for some teammate shift changes to train day crew on basics, like how to make an omelette. You ever heard of some reviewing an omelette. That's how gross it was. Other than that, room was very clean, housekeeping staffing I bumped into were smiling and offered assistance which was nice since I was here a few nights and didn't get any personal room service. Valet service was flawless, friendly and efficient. On my arrival provided me spot on directions to a nearby CVS. I guess on second look back maybe they should have mentioned the pantry which pretty much had everything I bought. But I've definitely encountered much worse so again my hat is off to the people of HGI. When I am back in town I will stay here. Minneapolis I see you. Hilton, I hope since your saving on facilities these people better be at high end for market rate at their roles. They are your hotel. More...

Reviewed on Yelp

The front desk was awesome!!! Any questions we had about anything, they would answer us. If they didn't know the answer they'd look it up for us. The bartenders, the servers were friendly and on point. The rooms were clean. The doorman even helped us to get rides to places we needed to go.. I can't wait to stay there again!!! More...

Reviewed on Facebook

Nice room, comfortable bed, packed hotel so not ideal when trying to use the restaurant or hang out at the hotel. We did have great shuttle/ town car service when needed which was at least twice a day. Very close to convention center. Do wish they came to the airport instead of taking a train to get to the hotel. Otherwise nice stay and would come back. More...

Reviewed on Facebook

Very nice hotel with friendly staff and super clean rooms. Had dinner in the restaurant and it was fantastic!

Reviewed on Facebook

Very friendly staff. Good location and pretty. Next to NFL stadium too.

Reviewed on Facebook

I loved this hotel. My husband and I just stayed there for my birthday. All the staff wished me a happy birthday. Also they upgraded our room to a suite for free for my birthday. Very friendly staff. My only down fall with it is no hot tub, but other then that it was a great time and experience and we will be going back!! More...

Reviewed on Facebook

I like the beds and it was peaceful, not so many kids running around. Buffet was great no hot tub though or I would have given it a 5

Reviewed on Facebook

Great staff. Will is the bomb and will take care of any guest. Friendly bar staff and excellent prices. My bonus Any hotel that lets you set the air conditioner to what ever you want. .. Is awesome! I will go back and use it every time I do business in Minneapolis. More...

Reviewed on Facebook

We had a great stay. The people were very friendly and courteous. The room was clean. We'd recommend it to our friends

Reviewed on Facebook

This was my first time staying at this hotel. The staff was absolutely awesome and told me places to go for food and other stuff. I will definitely stay here again next time I visit Minneapolis. More...

Reviewed on Facebook

This is a nice Hotel, We were pleased with it. The bar was great, the breakfast was very good. Parking was different, we were not used to valet parking and then you have to pay for it. (Only down fall for us) But we will be back! More...

Reviewed on Facebook

Great staff and service, amazing location and the facility was top notch. Was in town for NHC and they took amazing care of us. Lauren and Will and the whole team went above and beyond, even offering staff recommendations and letting our group take over the lobby area for a couple of hours. We will be back! More...

Reviewed on Facebook

Great staff! Enjoyed our stay and the extra touches they provided! Thanks for the ride to the Target Center!! Very welcoming hotel.

Reviewed on Facebook

There are so many great things to say. Super clean, decent coffee, comfortable room, etc. But the staff...... They were amazing. So much so that they actually ADDED to my experience. First, they all come off as genuinely happy and friendly. Next, I catch them all in a team building exercise, playing a pick up game of soccer in the parking lot across the street. From the General Manager in a shirt and tie on down the line, they were having a blast. It made sense to me and it made my day. I will stay here from now on. More...

Reviewed on Facebook

This place and the staff was amazing! I will definitely be back!

Reviewed on Facebook

Comfortable bed, clean room, nice bar/restaurant area and friendly staff. We would stay again and recommend to friends!

Reviewed on Facebook

Great place for a weekend. Food was fantastic, facility was super clean with a great staff.

Reviewed on Facebook

My sister and I stayed here last Friday night. It was close to family, easy to get to, and super comfortable. The beds were great, and despite being downtown and next to freeway construction, it was actually very quiet. The staff was super friendly, and the coffee from the lobby was really good. I highly recommend this hotel! More...

Reviewed on Yelp

This is by far the best hotel I've ever stayed at. Every single person working here has helped me out so much. I drove 18 hours to get here and after 2 stressful days I'm glad I chose this hotel for my stay. The beds are so comfortable and rooms have more than enough inside. The breakfast was amazing and the pool area was awesome. The entire staff went above and beyond to make me feel comfortable. This is a must stay if you visit this area. Till next time guys. More...

Reviewed on Yelp

Stayed here three nights and everyone I encountered was fabulous. Jovyta is the amazing shuttle driver and oh so friendly, accommodating, and helpful. There were two gentleman that helped with my valet needs. They too were fabulous! The front desk team was quite helpful and the young man that delivered my room service each night was delightful. The room itself was okay but it's the service that made this a five star review! More...

Reviewed on Yelp

I stayed at this Hilton Garden Inn during NYE weekend of 2017. We are Hilton Honors members so we got 2 water bottles upon arrival. The lobby is a great open space with a nice little fire place and complimentary infused waters, coffees, and hot cocoas. They also had snacks like granola bars from time to time (very nice touch). Everyone we encountered was awesome. The people at the front desk were very pleasant and accommodating. We had a late flight and were able to check our bags in with them while we hung out around the city. The rooms were very clean and spacious. You get a refrigerator and a microwave. Every room had a huge tv, an over sized chair and a desk as well. Over all it was a pleasant stay and we would definitely stay here again! More...

Reviewed on Yelp

HGI locations get an extra star for the restaurant for breakfast and generally better service than most places. This location is also hard to beat. It's no more than a mile from anything going on in downtown Minneapolis. More...

Reviewed on Yelp

I am a returning guest. This establishment and staff impressed my family and I before, so when we had to return to MN for yet another death in the family, we knew this is the only place we wanted to stay. The fact that the staff remembered us let me know that we were not just another number or customer. They continue to go above and beyond to insure we were comfortable and even sent flowers and a condolence card to our room. 5 star all the way. I will forever be grateful. More...

Reviewed on Yelp

Nice, new hotel within walking distance to many sights and attractions downtown, including restaurants, music venues, theaters, baseball stadium and arena. When I booked it, I found this Hilton Garden Inn to be much cheaper than other nearby hotels (many of which are a bit fancier, though).Rooms were pretty typical for a new hotel -- modern design complete with clean sheets and a working flatscreen TV with LOTS of Christian channels (must be a Minnesota thing?).The lobby area is nice. Complimentary coffee and even free salsa and mustard packs for your microwavable items. There was a cool little business center where busy work guys could pull up a seat and seriously get some business done i.e. surf a few of their favorite sites, print some sheets and send them via fax to other business guys out there in the world. Continental breakfast in the morning, so all the usual mushy junk plus fresh fruit.Nice, private patio in the back for hotel patrons that proved a good spot for hanging out with buds and for my friends to smoke in peace, as you'll likely get hit up for spare change if you stand out front for more than a few minutes. You do have to pay for parking, but there is a lot across the street from the lobby and a covered parking garage behind the hotelOverall a nice hotel and especially convenient if you're visiting for an event in downtown Minneapolis. More...

Reviewed on Yelp

Very nice hotel! I came with a co-worker for a business trip. The hotel is a distance from the airport (about $50 in cab fare) or a short walk from the light rail if you want to walk. It's a great location if you're going to be visiting the conference center!The rooms were very clean, but a little dated. I had a double bed room with a chair and desk.The room offered a mini fridge and microwave!The bathroom was very nice with great water pressure and temperature.The TV was fantastic! They had direct TV and plenty of channels! Valet parking is $24.I'd recommend if you don't mind walking a few blocks to the light rail. That's a quick connection to a lot of places in town (Target Field, football field, VA hospital, Mall of America, etc). More...

Reviewed on Yelp

I would like to thank Jerrell E. for going above and beyond to recoup what was starting out as a very unfortunate experience with another Hilton property in Downtown, Mpls.  Jerrell provided exceptional service, going above and beyond to provide late-night accommodations for my husband, daughter and myself; even putting a personal note under our door with complimentary breakfast service for the three of us.  We continue to find The Hilton Garden Inn to be one of the best hotels in the Downtown Minneapolis area always providing superior service. More...

Reviewed on Yelp

Located in downtown Minneapolis right off the highway. Be prepared to walk to the hotel from public parking, unless you valet at the hotel. Rooms are of the quality as seen across the chain and the employees are attentive and helpful. More...

Reviewed on Yelp

I was staying here on the first Vikings home game, for the weekend. A few hours before checkout on Monday, I saw my diamond earring launch into the air, over the sink. It disappeared!  I was convinced it went into the p trap. Maintenance came up and tore the sink apart. No diamond in the p trap. We filled out an incident report and I was told the manager would call me. He did call the next day (I think his name was Ryan) and asked what he could do for me. I asked him to try one more time to find it in the overflow valve. He called the next day and said the lead maintenance tech thought of using the pressurized air can, since overflowing water produced nothing. It worked and they mailed me my earring. I was so thrilled they took the time and effort one more time for me!  Thank you so much for caring!! More...

Reviewed on Yelp

Spectacular Hotel, Great Location, Outstanding ServiceRecently I traveled to Minneapolis, Minnesota from Portland, Oregon to be with my sick mother.  From August 25th to August 29th my family stayed while I stayed with my mother in the hospital and on September 22 and 23rd we visited for my mother's funeral.  While this was a sad time for our family, we really appreciated the convenient location, service and facility at the Hilton Garden Inn.  A few specific incidents come to mind.  First, when we weren't at the hospital, we were able to get to restaurants and shops on foot, but if we needed to drive, we were right off the highway that goes through Downtown.  While we parked one car with valet (service was great), on Sunday, August 28th we decided to take the kids (and my father) to the new Vikings stadium for its first game (pre-season).  Because of the location, I planned to valet park my father's car at the hotel, but the valet said "hey, you already have a car here, so if you just want to park for the game, you can park across the street on the street while the game is on to save some money." Which we did.When we came back for my mother's funeral, Jane at the front desk asked how my mother was doing, because she knew she was sick.  The staff left a sympathy card in the room.Overall, to me, this hotel which has great rooms and outstanding services, and seems like it should be a four or five star level rather than three.  And my overall personal experience was certainly five stars. More...

Reviewed on Yelp

It's a good hotel for the price, relatively new, and it's walkable to majority of things in downtown. That said, it is at the corner of downtown, so if you're going to another corner it can be a long walk.  Perfectly fine place to stay when the weather is nice.  But note that the hotel isn't connected to the skyway system, so may not be ideal in winter.There's only paid valet parking, so factor that into the cost. More...

Reviewed on Yelp

The Hilton Garden Inn in downtown Minneapolis was a good stay. While I wasn't particularly "wowed" by much of anything, it was more-than-acceptable for what I needed. The room was comfortable and had great AC and was extremely clean. We did have some issues, but it isn't anything that would prevent us from coming back in the future.STUFF TO KNOW: -There isn't a dedicated self-parking lot as I was told by staff. It's $24 per night (unlimited in/out) for valet parking. -Pool room just has a pool. No hot tub.-Only accessible by a one-way street. You'll most-likely have to drive around the block to go in the one-way area. The roads around the hotel are kind of a pain, but you'll get it figured out after the first time you do it.-The conference center is less than a block away. For coffee lovers, there's a Dunn Bros in that conference center.Pros:-Fitness area was fantastic. All the stuff was new. Room was a bit small, but it had enough cardio machines and free weights to get you what you needed to get.-Three concurrent elevators mean that you very rarely waited long to get on an elevator. Very good system.-Room was very clean and organized. Building is very easy to get around. Hate revolving doors as a general rule, but it has a standard exit door right next to it as well.-Room comes with mini fridge (you need to turn it on), microwave, and Keurig machine. All seemed to be clean and in fine, functioning order.-In the 90+ degree weather, these rooms are nicely insolated, and it's amazing to come into a nice, frigid breeze after the weather. We only kept it at 68 and were nearly-cold, so it retains chill perfectly. AC worked great.-We came during Pride. They were offering on the half-hour-shuttles to the Pride festival for free. The shuttle driver was friendly enough, and they quickly picked us up when called as well.Cons:-The sink in the bathroom wasn't working at all. The drain was entirely plugged and wouldn't drain. -The valet system is different than any other system that we've ever used. Granted, this is partially our fault for having two car keys. We were in a hurry, so when we went to pick up our car (this hotel only offers valet service at $24 a night or you'll need to find your own space in the downtown area to park), we found it out front, used our key, and left. It wasn't until a couple hours later that we realized we were short one key - and the valet still had it. When we went to pick it up, they argued with us that there was no possible way that it happens and told us we were wrong and must have lost it. After checking through all their keys, they found it and said it was, again, our fault for not checking into the valet booth to pick up our key. Every other valet service I've used leaves the key in the car, usually running (especially on 90+ degree days for the AC), to be simple. Make sure you pay attention.-This is an odd complaint, but the duvet and blankets they have on the bed are LOUD. In a double-bed room, the crinkling was loud enough to wake up both people on the other bed if someone in the bed moved the sheets. It was odd. More...

Reviewed on Yelp

The first thing I'd like to say about the Hilton Garden Inn Downtown is that the customer service is phenomenal. We were in Minneapolis for a medical emergency and Jeremy at the front desk went above and beyond to help us out. He helped us with a reservation last minute and assisted us with whatever we needed. Our valet, Mohamed, was very friendly and helped us with our luggage. These two men as well as others at the hotel made our stay as comfortable and stress-free as possible.The next thing I'd like to point out is the rooms. They are very clean and comfortable. There was nothing I could complain about as far as cleanliness goes. The housekeeping staff takes pride in their work and it shows. The beds were comfortable and I was able to get a good night's rest. The hotel was quiet enough and I didn't hear people in hallways or the next room. Although breakfast isn't complimentary, it is a must try! Very yummy and a lot of choices!I would definitely recommend the Hilton Garden Inn Downtown to anyone who is planning a stay in Minneapolis! More...

Reviewed on Yelp

The service in this hotel was great, from the front desk to the valet everyone was friendly and polite. I know what you're thinking - it's the Midwest they are always friendly, but they went above and beyond here. I had a room on the top floor facing the city. The location downtown is perfect to get to multiple areas in the city. More...

Reviewed on Yelp

overall a nice place to stay.  restaurant, pool and gym on the property.  happy with our food.  they do have free breakfast promos so check for that when booking.  avoid the long island ice tea...worst drink I ever had. More...

Reviewed on Yelp

Stopped by for a weekend trip away from kids. Front desk did an excellent job and provided us with a view of the Stadium.   Free cookies and hot chocolate too ! Room is modern and staff does an excellent job keeping it clean.Couple disclaimers: expect to pay $28 bucks a night to park valet as there is no parking on site.  Also - no hot tub! More...

Reviewed on Yelp

I stayed here while visiting my sister because it was less than a mile away. I do not get into big cities frequently let alone stay overnight so I was slightly apprehensive about staying downtown. Upon arrival I was greeted at the door by the valet with considerable hospitality. Every staff member I interacted with was professional and warm. The hotel was warm and inviting and had much to offer such a exercise room, pool, business center (three computers and one a Mac!), restaurant and bar. The room was wonderful and a great view and bed. Valet parking was $24 for the night but you can also park by the church for less. It is a trade off, money for convenience but that is life! Plus one must remember that it is downtown Minneapolis! More...

Reviewed on Yelp

Wonderful stay here a few days ago. I was in town for a conference with several classmates. The hotel staff were all very friendly, respectful, and helpful. One of my roommates needed ear plugs in the middle of the night due to another roommate's snoring. She called the front desk around 1am and was told they didn't have any. A few moments later, there was a soft knock on our door. The young man found a pair and delivered them to my roommate. He even brought a few pieces of candy to brighten up the moment. The bartender is also very helpful. My first night there I got in after 10pm. Due to getting on an earlier flight to prevent delays, I hadn't eaten all day with my travels. Even though the kitchen was closed, the bartender was there to offer many suggestions. He first brought out chex mix, checked the hotel's little market stop, and provided a recommendation for a local delivery place. He was kind enough to heat up my packaged meal I bought from their market. He also provided great conversation and information about the area. Lots of recommendations!Lastly, I was very thankful for one of the valet guys. Being a student and paying out of pocket for the conference meant limited money. Valet was too expensive for me. The gentleman informed me of a parking lot very close to the hotel where it was self park and much more affordable for me. I really appreciated that!Rooms were clean and hotel was kept up nicely. More...

Reviewed on Yelp

This place is a great price for the location next to downtown, however it is kind of tricky to actually drive to. Once you master the one way streets in downtown though it is a piece of cake. The employees were very nice and the downstairs check-in/bar area is very clean and well laid out. The breakfast (although a little expensive) is absolutely delicious. I highly recommend getting one of the omelettes. We went back in the bar/breakfast area one afternoon during our stay and had a great time watching television and enjoying the hotel bar's happy hour.The room was very comfortable and I loved the firm bed. They have an excellent cable package and great air conditioning that cooled the room down quickly. With the hotel being so close to downtown you will get an excellent view from your room window no matter where your room is located in the hotel.I think the only drawback is the parking/valet situation. I have read a few reviews of people complaining about having to pay so much per day for parking. I think the hotel would just be better off raising the rates of the rooms so people never have to see the $24/day valet charge on their bill. All-in-all it was a great trip and I would definitely book at the Hilton Garden Inn again in the future. More...

Reviewed on Yelp

This place is quiet, centrally located, short walking distance from many restaurants, and just a third of a mile from the satellite office I am supporting. I opted for a corner room away from the elevators and ice machines. This corner room had the morning sun in one windows, and afternoon sun in the other. so the room was always bright. The room was very clean. You have one desk, one office chair and Ethernet cable.the complementary wifi worked fine, but a bit slow when using the VPN.There is a mini fridge, which you have to turn on. Small microwave and coffee maker. I also made use of the guest laundry. You can buy Tide detergent from the hotel pantry.There is no room safe for the paranoid *shrug*It took me two days to solve the mystery of the hotel self parking area. On 3rd Ave South, between the convention center and next to the Central Lutheran Church, is the Hilton Garden Inn self parking. They suggest you park inside the structure. Overnight costs $6.50. The parking attendant will leave envelops for overnight parking payment, but if you turn in the envelopes when you leave, they will add up the costs and you can pay by credit card. More...

Reviewed on Yelp

Great location! Right across the street from the convention center, walking distance to many restaurants, bars, and the Government Plaza light rail stop. Nice lobby, staff and check in and check out were all smiles. They provide complimentary lemon water, coffee and tea in the lobby all day which is great. I do wish they had a free continental breakfast. Eating breakfast at their restaurant will cost you $13 bucks a person whether you order 4 stacks of pancakes or just a dry piece of toast. There was no a la cart option. We did eat dinner in the restaurant one evening and it wasn't the greatest, but I was grateful they at least had more than one vegetarian option. The room was clean and modern. The mattress was comfortable and the view was decent (we stayed on the 7th floor). There were several rooms in our hallway that had been recently damaged by water but there were no moldy smells or debris, just some signs indicating that the rooms were under repair. Great place to stay in downtown Minneapolis! More...

Reviewed on Yelp

Beautiful hotel on the inside...very modern! Our hallway was under construction due to someone setting off the sprinklers a week before. But the rooms were completely fine! We really enjoyed the lobby with its friendly staff, welcoming restaurant/bar and free color printing! More...

Reviewed on Yelp