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Hilton Chicago/Northbrook

Northbrook, Illinois

(27)
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Reviews (27)

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4.5/5

27 customer reviews

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6 July 2018

Another great stay at Hilton Northbrook. As always, room was great except a bit of construction; however it was tolerable. The one thing that needs attention is the buffet breakfast. Its pretty much the same food everyday. It gets boring if you are staying for more than a couple of days. Other than that, great place to stay!

Update: when it rains, TV goes out. Switch to cable please.
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Reviewed on Google Maps

18 May 2018

Neat. Organized. Great for large events, family or corporate. Its a Hilton, its a getaway from the city life. Its a change of scenery. Its great. They do get booked up too fast to say exactly in one word, so book in advance. If you commute for work a lot, this place is great for stretching your legs and getting some one on one time with nature. You can get away from your busy suburban life here with your spouse or significant other. The riverfront views are pretty amazing and calming for the over occupied minds. It deserves 5 stars for sure. More...

Reviewed on Google Maps

10 May 2018

The Hilton Chicago/Northbrook was a great venue to host my real estate brokerage's event. Quite accessible, too. Hotel itself was real clean, staff was real polite. Nice!

Reviewed on Google Maps

4 May 2018

I spent one night at this property. I had a King room, which was very clean. While the hotel/room design is a bit dated, it is entirely functional. The bathroom layout is interesting with a small tub/toilet room, and then a 7 foot tall wall separating the sink area from the room. The furniture is also dated, but in good repair. The WiFi signal was good and the speed was fine. The concierge lounge was very nice with a good evening reception. There is a nice trail adjacent to the hotel (Des Plaines River Trail). Definitely would stay here again. More...

Reviewed on Google Maps

22 April 2018

Room was very clean. The staff was friendly and accommodating. The restaurant and bar had good selections. The food and drinks were good. I definitely would stay again, if back in the area. More...

Reviewed on Google Maps

16 March 2018

Clean, bright. The pool was a lot of fun for my kids. Staff was very friendly and accommodating. We ordered room service which was also good. They matched the going rate on Orbitz for me. Recommended! More...

Reviewed on Google Maps

11 March 2018

I adore this hotel. The conference area is great. Lovely ladies room. Very clean and calm. Really nice.

Reviewed on Google Maps

4 March 2018

Very happy with the accommodations. Room was clean and comfortable. Nice that they have a restaurant and bar on site.

Reviewed on Google Maps

15 February 2018

Food was incredible! Got there pretty early so I didn't wait at all and had the service basically to my own table. They were available and helpful without being nosy. Setup was nice and even the music was a good mix over the PA. Only recommendation is that they add non-alcoholic drink selection to the menu. More...

Reviewed on Google Maps

10 February 2018

Great hotel with a great restaurant. The desk really made us feel welcomed and even offers diamond members a free appetizer down at the restaurant. The appetizers are substantial and can definitely fill you up, too. Rooms were nice as was the bathroom. More...

Reviewed on Google Maps

6 February 2018

Visited the hotel for their Sunday Champagne brunch. The food selection was huge with a lot of seafood. The service was great, as usual.

Reviewed on Google Maps

3 February 2018

Our event was at the Pine Room. The room was set up just as we had requested, and when we asked for additional service upon arriving at the venue, the hotel staff was very helpful.

Reviewed on Google Maps

23 January 2018

Nice looking lobby, friendly front desk staff, and the exercise room has nice equipment. Strange layout, have to walk forever to get anywhere, and it's not obvious where to go without reading signs. Executive lounge had ok breakfast, better than some hotels in this tier. Not much to walk to from here, but the hotel bar is OK. Rooms are dated but mine was clean and smelled good. More...

Reviewed on Google Maps

10 January 2018

Proof that if you polish something long enough it may be passable as good. They have spent a lot to renovate the building but in many was it still feels old and dated. They do have a new diamond lounge that is a nice great addition. More...

Reviewed on Google Maps

2 January 2018

Share my experience well let me tell you my experience was one of a kind didn't even have to go downtown I had a great time at the gala the food was good better yet the food was great the atmosphere was good the staff was wonderful especially the director of banquet Anna she went out of her way to make sure that we had a good time so I recommend it especially all the specials they always have and I'll see you again for 2019

Reviewed on Google Maps

19 October 2017

This is a gorgeous property near the airport. The room was spacious and clean. The bed was comfortable with down pillows and duvet and quality linens. Service was very good and all the employees I had contact with were gracious. Both times I've stayed though, check-in has taken a very long time, at least 20-30 min. This time they were having computer problems. The other issue is a lack of available luggage carts for check out. Both stays it took me a full 30 minutes find my own luggage cart for checkout. Overall, a wonderful stay if you're not in a hurry. More...

Reviewed on Google Maps

16 October 2017

This property was clean and comfortable. Plenty of parking. Room was a good size and had both a microwave and fridge. Pool was oddly small and shallow. I was very disappointed to discover that the fancy restaurant does not offer any kind of food service for breakfast at 10 a.m. on a Sunday (the breakfast bar closes at 9:30, so if you sleep in, you go hungry). More...

Reviewed on Google Maps

9 September 2017

The location was great since we were attending a wedding down the road at the Grove! The room was perfect. I like having a couch in the room to have another place to sit besides just on the bed. Good WiFi once we got logged in. Lots of parking available. More...

Reviewed on Google Maps

26 August 2017

Great service, amenities and lodging. One complaint: On Sunday morning, the restaurant doesn't open until 11:00 am. What is one to do? Order from room service or go out to eat. We like to get out of the room for breakfast, so we went out to eat. I noticed other disgruntled people complaining about no breakfast in the restaurant, not even a coffee pot out (I hate room coffee) to appease. I don't know what schedule the restaurant follows on days other than Sundays. Besides this inconvenience, a great experience. More...

Reviewed on Google Maps

19 August 2017

The check in process was very quick and easy. All of the staff were all very accommodating. We had stayed there for a wedding and they went about and beyond to provide the bride, groom, and the bridal with all the necessities. They even provided a shuttle for us to and from the venue. The shuttle driver was very nice and prompt. Overall we had a great experience staying here and would come back. More...

Reviewed on Google Maps

11 August 2017

Love the service in the bar area. Amazing service from the darling Karla. I dunno where you guys got her but she is a definite keeper. Created a unique experience and made me not want to leave. Oh and her take on cocktails i tell you was just fascinating. If you are in the lobby area and decide to have a drink ask for it to be by Karla. Will be back 10 stars here to this one. More...

Reviewed on Google Maps

1 August 2017

The rooms are very spacious, but are a little dated in style. The staff are friendly and helpful. Breakfast is not included in the reservation, but available for $14. Parking is plentiful.

Reviewed on Google Maps

31 July 2017

Was there for a wedding and did not stay in one of the rooms. But the lobby and bar/restaurant area was nice, clean and very inviting. Overall a very nice looking hotel.

Reviewed on Google Maps

22 July 2017

The staff was friendly and attentive. When there were issues, they were dealt with promptly. They had a shuttle for transport to nearby locations.

Reviewed on Google Maps

9 July 2017

Great service, amenities and lodging. One complaint: On Sunday morning, the restaurant doesn't open until 11:00 am. What is one to do? Order from room service or go out to eat. We like to get out of the room for breakfast, so we went out to eat. We noticed other disgruntled people complaining about no breakfast in the restaurant, not even a coffee pot out (I hate room coffee) to appease. I don't know what schedule the restaurant follows on days other than Sundays. Besides this inconvenience, a great experience. More...

Reviewed on Google Maps

5 July 2017

Was here for a wedding. Room was clean and service was great. Even hit up the bar on the first floor for an impromptu after party from 12-2am. Solid experience all around.

Reviewed on Google Maps

15 April 2017

The hotel staff from the entrance was very friendly. My room was cozy and smelled really fresh and clean. The food at hotel restaurant was good although during my lunch they didn't have no fries ( really no fries, what is the world coming to) I was offered ruffle chips on the house.

Reviewed on Google Maps