North Gates, New York
225 customer reviews
Jeff Kellerson
Rated highly for: Quality, ResponsivenessAwesome service. Explained everything that needed to be done and showed us a great service plan for an older furnace. Joe saves the day!!!!
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Catherine melia
Rated highly for: Responsiveness, Punctuality, Value, QualityTyler gave us great service and a wealth of knowledge. Thanks.
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Nicholas Melia
Rated highly for: Punctuality, Responsiveness, Quality, ValueTyler is a great person with a great personality!!
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Susan Walsh
Great job
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Sue Steele
We have been using High Performance for our home furnace, AC and tankless water heater for 10 years. The office staff is friendly and make scheduling easy. The service technicians are polite, knowledgeable, and honest. More...
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Darven Peterson
Rated highly for: Punctuality, Responsiveness, Quality, ValueExcellent communication, on-time, smart, and friendly. GOOD VALUE. I liked talking to Tyler about the gaps in my boiler and what needed to be done. They recognized I had a semi-emergency and squeezed in a major fix within a day. The work was performed by Tyler and Joe Z - so far, so good!! My tenants said "these guys are good!" More...
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Rachel Barone
Rated highly for: Responsiveness, QualityVery quick service, and friendly staff!
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James Easley
Simply stated I could not be any happier with the service I received the cost of the service but most importantly the technician that did the service gave the explanation provided the plan which I signed up for for the future. He was very thorough gave an explanation of the problems that I had that were a direct result of the previous company that claim they did maintenance but really never did show all I can say is not only will I be using your company for the rest of my time in this home or any other home in this area but I will also be referring you to family and friends as a company that can be trusted to not only do the job right but to provide a price that is more than fair and way more competitive than everyone else out there so I am super satisfied and Nick was just an awesome young man you got a great guy working for you. Take care of him you don't want to lose this guy!! More...
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Vasiliki Christakis
Rated highly for: Responsiveness, Punctuality, Value, QualityTyler was our technician and he was awesome. Thank you high performance for the great service and always taking care of our every heating and cooling needs.
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Gregory Gattelaro
This is the2nd visit/maintenance i have had by Tyler. Both times his service has been exceptional and with a very friendly and helpful attitude. I highly highly recommend Tyler and the office crew. A+ customer service and fair pricing More...
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Brian Dumbleton dumbleton
The guys were very polite and all around good guys..very infomative..
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Cindy Maier
Joe & Nick did a boiler tuneup here earlier today. Thank you Tyler for coming back to save the day by turning the valves back on. All three of you were friendly, personable & professional. Doing business with an honest company is refreshing. I would recommend your company to everyone. More...
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Jessica
Was great to work with!!
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Lisa Whisker
I was referred to High Performance Heating for my furnace, hot water tank and duct cleaning. I was greeted over the phone with a friendly voice who scheduled an appointment. Joe and Nick came to talk with me to discuss my concerns and to inspect my furnace. Joe advised me of my deteriorating hot water tank which was way over it’s life expectancy. He was informative and very knowledgeable. I was scheduled for duct cleaning and a new hot water tank. John and Gary were on time, professional, courteous and extremely hard workers . After many hours of hard work Gary went over pictures of before and after my duct cleaning and boy was I impressed. After the work was done Gary advises me there was a very large dust ball behind my couch. Tyler, without hesitation moved my couch and vacuumed for me then moved my couch back. Tyler then programmed my nest thermostat for me. I am more than impressed. They have a customer for life. More...
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charlton harley
Tyler was awesome and very professional. Will recommend with confidence to anyone who needs maintenance or repair to their fireplace
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Jennifer Piano
Tyler was awesome! He checked everything out and gave us a thorough assessment on our furnace. He also provided feedback on improvements we could make to ensure the longevity of our unit. Great service-thank you!
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Nick & Kristen Sgroi
Great customer service!
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Laura Khederian
Joe and Nick were awesome! On time, clean, and efficient.
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Sheri Murtaugh
we had our heating system checked today by Tyler . He did an outstanding job and we are pleased with our new heating and cooling system that was installed last spring. best investment we ever made
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david tay
Quick friendly service! Would recommend to anyone.
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Jon Adair
The tech hunts deer. He’s a good guy.
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Charles Avino
Nick and Joe are the epitome of professionalism. They were on time, professional in appearance and professional in all manner. They Introduced themselves and went right to work. They clearly explained what they were going to do and then proceeded to inspect and clean my furnace in a timely manner. After a long day at my own job it was extremely pleasant to come home and find two cheerful workers providing a much needed service. They even laughed at my lame jokes! We will be definitely using High Performance in the future. Don’t make a mistake and go with pretenders- these two are the real deal. Truth! More...
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mjj chichi
As new homeowners that never used a boiler before, we are thankful for the prompt, courteous, knowledgeable and very informative service we received from Tyler. Thanks from the Hanks Family
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claudia daughtry
This Young man Tyler, with High Performance very professional did a Awesome job cleaning my furnaces. Great job high performance heating.
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Steven Schulz
Tyler was great!!!! Knew what he was doing, friendly, and quick service. Will be using them for all of our heating/cooling needs!-Amy
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Melissa Cruz
During a furnace cleaning a gas leak was discovered. Tyler made sure the job was done right and in a timely manner. Now I can feel safe in my home. Thank you Tyler for your hard work. More...
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Joe Geigel
Very professional...very reliable...very friendly.
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Susan Hollowell
Had my 2 year old furnace cleaned by Joe today. He was great. He took the time to help me reprogram my thermostat. Very happy.
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Lina Porterfield
TYLER was fast , funny, polite we received a military discount for serving our country -thanks for getting our heat back on.
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Noreen Mcintyre
Thermostat sucks but high performance saved the day
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Sean Kent-killeen
I have to be honest last year I wasn’t completely happy and satisfied with the service I received from on of their techs who is not surprisingly no longer with them. So I gave them another try this year I spoke with the owner he sent out another tech Tyler who was absolutely professional knowledgeable and got the issue resolved the first time and saved me a ton of money. I would strongly recommend them to everyone and after hearing Tyler explain what happened last year they have gotten my trust 100%. Thank you again for a job well done. On time accurate with estimate and work was done in a timely manner. More...
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Jesse Cruz
Great! Tyler is really knowledgeable and our furnace is working wonderfully.
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Colin
Nothing but a great experience, had a furnace cleaning and an estimate for a new one. Jacob did a great job and you could tell actually cared. was also very knowledgeable! Look forward to future business. More...
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Donald Wilcox
Rated highly for: Responsiveness, Quality, Punctuality, ValueJoe does a great job.always prepared and professional. thank you.
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V Hartranft
Rated highly for: Responsiveness, Quality, Punctuality, ValueJoe is my tech. He is always courteous and informative. I have already recommended High Performance to my family and friends.
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Madhav Marri
Rated highly for: Responsiveness, Punctuality, Quality, ValueJoe Z is an excellent Technician and he did a great job by doing regularmaintenanve.
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Carrie Dougall
Very happy great job would recommend to anyone!
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Ellen Macy-Flint
Outstanding service. Everyone is so pleasant and knowledgeable about their services. I can’t say enough about this company. Top-notch!
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Ronda Skelton
Great Company to work with. I put in an air conditioning unit last year. We have a boiler type furnace. The AC unit also has a heat pump so I used the heating system that is on the AC units last winter and didn’t have to turn on furnace until it got below 30 degrees. Was on a budget for propane for the furnace. At then of a full year we had a credit of $900.00. That was a great savings. Our electric bill (budget) went up by $20.00. Now that is a big savings. Also the greatest is we now have air condition. Love it!!!! More...
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Dennis Glanton
Excellent work. Very fast response time. Unusual problem. Rodent shorting out compressor. Rodent lost. High Performance won.
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Hellen Davis
My first experience and a good one! Tyler was right on time and I am completely satisfied with the service..will certainly recommend!
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Dave D
Recently purchased a home with a boiler. No idea when it was last serviced so I called the boiler professionals. I never do reviews but Joe was awesome. Very thorough, knowledgeable and extremely professional. Will highly recommend Joe and High Performance in the future. More...
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Steven GeRonimo
I called for a consultation regarding this old base model Goodman furnace. Joe Z. was the service tech who came out. We got a lot of quality advice and other info. about HVAC ideas. There was never any up selling or pressure. Very good over all. More...
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CN Brown
Tyler Came to our home today to clean and help with our furnace. He was a very nice young gentleman felt comfortable letting him into our home. He was also giving me information as he worked on our furnace, I would ask for him specifically when I call high-performance again! More...
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Anthony Sassone
Joe and Bryan were great! They arrived early, assessed and resolved the situation quickly. They were outgoing and professional and I definitely recommend using this company.
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Heather Gage
Highly recommend High Performance! From the phone call to make the appointment to the technician showing up on time, everything was very professional! Would definitely call them again for any heating and cooling needs! More...
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Lynne Hamilton
Another great experience with this company. Prompt, polite, professional and fairly priced service.
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Bsyqnb
These guys are always on time and get done what we need done. When you are busy running a business, it's nice to know that the air and heat are not things I need to worry about. Today, Tyler came in to adjust the system and, as always, courteous and hard-working. More...
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Michele McClellan
The guys were prompt, very personable, and got the job done right. I would recommend them to everyone.
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Lindsey Jensen
Tyler did a great job at my house today. He was very personable and thorough in giving me estimates on duct cleaning as well as repairing and cleaning my A/C and furnace. He was even kind and friendly to my dogs. Thank you! More...
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