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High Performance Heating and Cooling logo

High Performance Heating and Cooling

North Gates, New York

(189)
High Performance Heating and Cooling logo

High Performance Heating and Cooling

North Gates, New York

(189)

Reviews (189)

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Carrie Dougall

26 September 2019

Very happy great job would recommend to anyone!

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Ellen Macy-Flint

21 September 2019

Outstanding service. Everyone is so pleasant and knowledgeable about their services. I can’t say enough about this company. Top-notch!

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Ronda Skelton

21 September 2019

Great Company to work with. I put in an air conditioning unit last year. We have a boiler type furnace. The AC unit also has a heat pump so I used the heating system that is on the AC units last winter and didn’t have to turn on furnace until it got below 30 degrees. Was on a budget for propane for the furnace. At then of a full year we had a credit of $900.00. That was a great savings. Our electric bill (budget) went up by $20.00. Now that is a big savings. Also the greatest is we now have air condition. Love it!!!! More...

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Dennis Glanton

14 September 2019

Excellent work. Very fast response time. Unusual problem. Rodent shorting out compressor. Rodent lost. High Performance won.

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Hellen Davis

14 September 2019

My first experience and a good one! Tyler was right on time and I am completely satisfied with the service..will certainly recommend!

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Dave D

14 September 2019

Recently purchased a home with a boiler. No idea when it was last serviced so I called the boiler professionals. I never do reviews but Joe was awesome. Very thorough, knowledgeable and extremely professional. Will highly recommend Joe and High Performance in the future. More...

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Steven GeRonimo

7 September 2019

I called for a consultation regarding this old base model Goodman furnace. Joe Z. was the service tech who came out. We got a lot of quality advice and other info. about HVAC ideas. There was never any up selling or pressure. Very good over all. More...

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CN Brown

4 September 2019

Tyler Came to our home today to clean and help with our furnace. He was a very nice young gentleman felt comfortable letting him into our home. He was also giving me information as he worked on our furnace, I would ask for him specifically when I call high-performance again! More...

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Anthony Sassone

23 August 2019

Joe and Bryan were great! They arrived early, assessed and resolved the situation quickly. They were outgoing and professional and I definitely recommend using this company.

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Heather Gage

20 August 2019

Highly recommend High Performance! From the phone call to make the appointment to the technician showing up on time, everything was very professional! Would definitely call them again for any heating and cooling needs! More...

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Lynne Hamilton

8 August 2019

Another great experience with this company. Prompt, polite, professional and fairly priced service.

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Bsyqnb

8 August 2019

These guys are always on time and get done what we need done. When you are busy running a business, it's nice to know that the air and heat are not things I need to worry about. Today, Tyler came in to adjust the system and, as always, courteous and hard-working. More...

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Michele McClellan

29 July 2019

The guys were prompt, very personable, and got the job done right. I would recommend them to everyone.

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Lindsey Jensen

29 July 2019

Tyler did a great job at my house today. He was very personable and thorough in giving me estimates on duct cleaning as well as repairing and cleaning my A/C and furnace. He was even kind and friendly to my dogs. Thank you! More...

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Fran McCarthy

29 July 2019

Professional, courteous, accommodating and reliable. The technicians and office staff are helpful and ALWAYS pleasant. They arrive to meet my needs in my time framework. Thank you!

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Gary Greenhalgh

29 July 2019

High Performance's personnel are top not, especially Tyler and crew. Tyler came out on an extremely hot day when the AC malfunctioned and remedied the problem quickly and efficiently. They have installed both a new AC unit and furnace over the past few few years and have always done a good job. I would not hesitate to call them again for future service on the HVAC system. More...

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Bob Teuscher

29 July 2019

On time, very friendly, only repaired what needed repaired. Whenever we have an issue, they will be the company we will call.

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Santos Diaz Rivera

29 July 2019

Good and fast

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Blitz_A5ron

29 July 2019

Great people, great prices

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nancy babcock

29 July 2019

Tyler was very friendly and took the time to explain everything that he was doing. This is the first time we used the company and plan on using them for all our heating and a/c needs.

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Michael Callaghan

6 July 2019

Top notch knowledge Fair prices Easy going Great people

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Jake Geiger

29 June 2019

I had Jake and Gary come and do the install of both the AC and Furnace. They were prompt and showed up right on time. They explained exactly what they were doing. I was impressed with how clean they setup the work area and when they left you would never know anyone was there, except for the brand new and beautiful Furnace and AC unit . I can not recommend High Performance Heating and Air as well as Gary and Jake enough More...

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Drew Miller

29 June 2019

Joe M was very professional and friendly. He demonstrated expertise and provided me with solid advice. Appointment was quick and timely. Highly recommended!

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Peter Pullano

29 June 2019

Joe M. did a great job for us, as always. Competent, honest, and professional. All tasks performed in a workmanlike manner. I enthusiastically recommend High Performance! More...

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David Hunt

29 June 2019

Joe M. was amazing! He was unbelievably helpful and did a great job. I would 100% recommend him to everyone!

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avery jackson

29 June 2019

Great job!

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Ramsey Boehner

29 June 2019

Joe M was great. My furnace broke down an hour before having to catch a plane for vacation on a very cold winter day. A new furance needed to be installed and Joe was able to call me while I was transferring planes to help me with purchasing the furance and scheduling the installation. He brought over space heaters to keep the house warm for my pets and the person taking care of my house while I was out of town. I am very appreciative and grateful for his help and professionalism during this stressful time. I would recommend this company. More...

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John B

29 June 2019

My plumber who initially installed the system 4 years ago left me in a lurch and would not be available for several days. So much for these plumbing guys when you need them the most at the worse possible time. My tankless heater had been down for 5 days. First time that it has ever gone down. At first, I had absolutely no idea who to call after Navien provided me names of their authorized repairers. It was one of the reviews that I had read that effectively sealed my decision to go with High Performance than the other service provider. So I called early Friday afternoon and was told 3 to 6pm window of time. Said fine, no problem after realizing the weekend would be a challenge get someone else to come. Joe M came about 3:45pm, diagnosed the problem and came up with an action plan including coming back the next day with parts. Parts weren't available on first pass but upon further looking, they were. Joe came back the very next day. Cleaned out the unit, replaced two problematic parts and discovered third one was shot which I authorized to have replace. Wasn't a cheap bill. Nonetheless, the job was very thorough and well done. Very satisfied with Joe M's work! Will sure use him again next the unit goes down (hopefully it doesn't but that would be wishful thinking). More...

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Ryan Burke

29 June 2019

Joe M, Joe Z, and Tyler came to the rescue again. Last night, we had a 40 gallon hot water tank start leaking all over the basement. High Performance sent these guys over the next day and they had it fixed within a few hours. I have a Platinum Membership with them so I got a little discount on the service too. Then Joe M stayed and cleaned my air conditioning and furnace systems. This isn't the first time this team has helped me out either. Joe Z came out before to help replace some furnace parts a while back and worked with me on price. They are professional, fast, affordable, high quality... high performance all around! More...

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Dennis Bacchetta

29 June 2019

Joe M. provided friendly and professional service during a recent AC tune-up. The team at High Performance Heating & Air Conditioning, including Matt, Tyler, and Joe, are a trusted source for our HVAC needs.

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Mayra pelonegrolargo

29 June 2019

Joe M. Doing a good job and professional service.My AC is secure an perfect in mi window.Thank High Perfonrmnce and Joe

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Gary Gray

29 June 2019

Joe M handled our house call. I have never met anyone so thorough. He took the time to explain and show us what they would be doing on a set date. They do just about everything. You can tell he loves his job. He is very smart. I would recommend him to everyone. Great prices. Give him a call. Michele M More...

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David Sterling

29 June 2019

High Performance replaced our old attic unit with a new and much more efficient unit. Joe sold us a York system that is much better than our old under powered system.Jake and Gary worked a long day to finish our install. They were extremely nice and cleaned up all the work areas completely. Joe came back the next day to finish up a couple small items and explain the system and answer any questions we had.The install went perfect with ZERO problems and they listened to our needs. I will recommend High Performance to my family and friends. More...

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Michael Gallagher

29 June 2019

We had a great experience with Joe M. He was very knowledgeable and professional. Would recommend.

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Bev Tuckey

29 June 2019

Joe M very good job done. I appreciate how explains in great detail the problem and then how to maintain it properly. Thanks for helping me out.

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Pete J

29 June 2019

Joe M. Great guy and great service. Couldn’t be happier. Would recommend.

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Steven Nobis

29 June 2019

Joe M and Joe Z did a great job replacing our hot water heater. They were here ahead of schedule and in and out in an hour. Highly recommended

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Michael Mayer

21 June 2019

Joe Marrocco , was outstanding. He diagnosed the problem, explained the repair, and gave me the price with discounts. Joe was extremely prepared and professional. I would recommend his company to everyone. More...

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Caroline Romero

18 June 2019

Joe M was here today for scheduled service. He was extremely helpful and professional and explained everything that he did as well as to make suggestions for a maintenance plan and a humidifier. We have scheduled a return appointment for a thorough duct cleaning. I’ll be more than happy to recommend High Performance! More...

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Alexandra Gingerich

29 May 2019

Joe M and Matt were reliable, worked efficiently and did a great job!

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Tania Leon

29 May 2019

I received an estimate from Joe and felt he took the time to explain in detail the work needed. Even though I chose another company, I appreciate the time and effort.

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Donna Nauman

29 May 2019

Joe m is a valuable asset to the company. He's polite and knowledgeable , which is much appreciated for us old timers.

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Nicole Mahoney

29 May 2019

Joe M did a great job explaining everything that needed to be looked at with our furnace and AC. He made sure that we didn’t have any questions and broke everything down in a way that was easy to understand. Also didn’t pressure us into doing anything, gave us the facts and the options. Which that alone will keep us coming back! More...

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Leslie Canipe

20 May 2019

Joe M is a pleasure to work with. I have no doubt about his technical abilities but he also is very personal. I feel he listens to you and works with you to solve your issues. That is a wonderful trait especially when you are talking about an expensive repair. I never need to call anyone else because I know I am getting the best service and value. High performance has installed 2 furnaces for me and will now be replacing gas lines in my rental property. I was very happy to see Joe M knock on my door. It is wonderful getting to work with such great people. More...

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Abdullah Abbas

13 May 2019

Joe M came to my house to clean & repair my air conditioner. He could not have been any more pleasant & performed the job quickly & accurately. He made sure i knew exactly what he was doing & how he was doing. More...

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gavin earl

13 May 2019

Joe M is an exceptionally talented, helpful, thoughtful, and professional employee. As the CFO overseeing 1000 employees, Joe M is everything and more that we seek in our staff in terms of character, attitude, and willingness to go the extra mile. The customer service he delivered, has made me a customer for life. Thank you! More...

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Terese Dettore

13 May 2019

My Husband, Mike, and I highly recommend High Performance for any heating and cooling needs. We had them put in a new AC unit in our house 2 years ago and they were very professional and great to work with. We called them back this week to schedule a appointment for a maintenance check and they were fast at setting up a time. We had them come out today for a routine maintenance check and it ended up that we need a new furnace. Joe Marrocco was the Tech that came to help us. He spent the extra time we needed to understand every thing my husband and I needed to know. He answered all our questions and gave us good information on the products etc. He is very knowledgeable and professional. He gave us a great deal and a reasonable price for the work and new furnace. He is able to fit us in next week to put in our new furnace. Definitely will continue to work with Joe and everyone at High Performance! More...

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Terese Jagla Dettore

10 May 2019

My Husband Mike and I highly recommend high performance! They are very knowledgeable and professional. We have used them a couple times so far and again now! Joe M is excellent to work with. He took the time to listen and answer questions. The pricing is reasonable and fair. They are quick to fit you in for an appointment or service. We will continue to work with them! More...

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Karen Piampiano

7 May 2019

I cannot say enough positive about Joe Marrocco. He arrived on time for the service call, then spent over two hours diagnosing and repairing our furnace/AC problem. He took plenty of time to explain to a "know nothing about HVAC" person exactly what was going on and why. He also educated me on the various aspects of heat exchangers, and how the heating and AC equipment works together - and the potential dangers of disrepair. I feel he is knowledgeable and capable in the HVAC area. When I choose to have my units replaced, I would be most comfortable having Joe head the installation team. Thank you Joe! See you soon for my AC check! More...

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Reggie Pough

29 April 2019

Joe M was very knowledgeable and friendly..hes a great asset to the company. Thanks for such a quick response

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Emily Allen

29 April 2019

Joe M. went above and beyond. He came out for just an estimate and stayed to fix our furnace that broke the night before. He was pleasant and fixed our heat quickly! Thanks!

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Nellie Bliss

29 March 2019

Very knowledgeable and experienced with working with people. Tyler is the best and high performance heating has earned our business for sure!

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Melissa Fraser Buchholz

19 March 2019

very quick and personable service

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Lyndsay Houghton

7 March 2019

I HIGHLY recommend High Performance. Our furnace kicked the bucket last Saturday night. They were here within 45 minutes of me calling them. Unfortunately, with it being a Saturday night, nothing could be done until Monday. They were honest and fair about pricing options for a new furnace. They supplied me with a really nice space heater (no additional fee) so we could stay warm on one floor of house until Monday. They came first thing Monday morning to replace our furnace and did such a fantastic job! Thank you for making this process so simple and easy! More...

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Sean Riemer

28 February 2019

Joe M quickly assessed the issues with my furnace, explained the error codes, rebuilt the flue, and re-did my drain piping to make them work properly. He didn’t try and upsell a ton of unnecessary stuff and was upfront about all his prices. Thanks again for taking care of us and treating me with respect Joe M! More...

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Roberta Kopinski

28 February 2019

Excellent service! Very knowledgeable ! Very nice!

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Bears Corner

28 February 2019

Joe M came out and did a great job. We will be using you guys from now on.

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Delreata Valion

28 February 2019

Joe M thank you for prompt and efficient service

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W J Brock

28 February 2019

Took over a neglected, foreclosed house with a unique heating system that has needed many repairs. This job took most of the summer, and a great amount of patience. HPH got it done, while doing all they could to keep the cost down. And it has worked! More...

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Matthew Humphrey

28 February 2019

Replaced my water heater in a timely manner, and had the best price. Joe and Jake were great!

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Mark Bolton

26 February 2019

Last night had burning smell coming from our vents with no heat. Called High Performance and because of a number of other calls they had, they weren’t able to come out until this morning. Tyler came and found that the blower motor had to be replaced. Tyler explained what needed to be done and gave an estimate. He was done in an hour and we had heat again. He was professional, thorough and explained things in terms that I could understand. Also talked about replacing our hot water tank and will be sending an estimate on that. I would highly recommend High Performance for your heating and cooling needs. More...

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greaper012 .

26 February 2019

Just had our York furnace installed and tested as well as calibrated. Joe M was early to our appointment as well as highly skilled and experienced. Did a fabulous job as well.We couldn't be happier! Highly recommended to all our family and friends! More...

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Terri Jakubowski

26 February 2019

Joe M was completely responsive. When Isaac wouldn’t come, he showed up within 20 minutes. I have a contract with Isaac and was so disappointed. I called earlier and the time estimate provided was 8-11 PM. Then I was told around midnight or tomorrow between 8-10 AM. My heat is working now because of Joe M and High Performance Heating. Thank you!!! More...

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Diane Church

26 February 2019

Our 54 year old boiler quit Saturday night....spoke with Matt Sunday morning. Joe came within a few hours, gave us an estimate and offered heaters to get us through. Unfortunately for us this was this past week when temps were dipping to below zero for 2 days. They arrived and worked into the evening to get our new boiler installed. Matt( the owner) , Pete and Gary were friendly and courteous. They went the extra mile to keep all areas clean and organized with drop cloths to walk on . We hardly knew they were here. All were happy to answer any questions. A great team player attitude from each of them, a well oiled machine. They responded immediately to a phone question. Thanks to all of them for getting us a cozy home again ! More...

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Nicole Mitchell

26 February 2019

High Performance Heating and Cooling answered my call on the first ring, were up front with their pricing and gave a reasonable estimate on being able to come assess our furnace. Joe M called when he was on his way to see if he could arrive 3 hours early (he absolutely can when I’m sitting in a 47 degree house!). He was professional and swift in fixing the problem and getting our furnace working again. Thank you, Joe, for helping warm our house back up on a cold, wintery day in Rochester. More...

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Lisa Lonobile Wilcox

6 February 2019

Excellent customer service with professional staff always! So thankful for the recent installation of a new hot water heater.

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Tricia Murphy

29 January 2019

High Performance cleaned our forced air ductwork and they did an AMAZING job. I contacted a few companies for quotes and the rep from High Performance responded most quickly with the best message that included all the details I needed. The techs who came were very polite and very thorough. Towards the end of the day, they thought they were done and started cleaning up. Then, the senior tech realized they missed a section of ductwork, and put everything back to finish up the job for real. We appreciated that level of honesty! And now, our house doesn't smell musty when the heat kicks on and my allergies are so much better. It costs a pretty penny to have ductwork cleaned, but it's WORTH it if you're suffering with musty smells and bad indoor allergies! Cleaning our ductwork took two techs the whole day, so they're definitely putting the work in to make everything as clean as possible! More...

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Stan Fridman

29 January 2019

Excellent company!!! We needed to have duct cleaning services done in the middle of winter, and they did a great job. They sent two guys, who worked all day, really hard and got the job done. It is sooo warm in the house now, and my mothers allergy is gone now.. my mom had a cough for years we couldn’t get rid of it. More...

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Gary Bestehorn

29 January 2019

The heat went out in our warehouse on the coldest day of the year so far . I called High Performance and they said they would get someone out by 6 pm . Joe called me at 2:00 pm and said he was on his way we were fixed and running by 3:00 pm GREAT JOB Joe and High Performance Heating and air . Thank You More...

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robert peters

29 January 2019

Tyler performed a service on Januaruy 25,2019. His work was exemplar and his people skills were outstanding. He explained in detail the job and all rationales for the work. Extremely satisfied and would recommend him and his company to anyone. More...

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Lee Briggs

29 January 2019

Joe M Tech was most professional and knowledgeable. Very patient and thorough in answering all our questions.GOOD JOB !!!

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Calabra Alloco Deana

23 January 2019

First experience using this company and it was a great experience. Joe M. was prompt, professional and very knowledgeable.

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Patricia Uleskey-Posner

14 January 2019

Yes, they found the problem and they had the part we needed in the van! They were great!

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RJ Dalheim

29 December 2018

I have an older oil furnace which stopped working at 7:30 pm. My regular company refused to make an emergency call, leaving me with a 50 degree house for 14 hours. Very few heating companies service oil furnaces , so I was very happy to learn that High Performance Heating does. I first spoke with Matt on the phone and he was very friendly and helpful. Joe the technician arrived on time in the morning, was very friendly, professional, respectful, knowledgeable and diagnosed the problem very quickly. He went to get the part in Rochester, came all the way back and efficiently made the repair. Price was very good and affordable. I'll definitely call High Performance for future service and would highly recommend to others. More...

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D Granger

29 December 2018

Our furnace stopped working at night and High Performance was ready. They offered to lend heaters if the furnace wasn't fixable. Very good customer service and knowledgeable technicians. Fair pricing and on-time. Thank you More...

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Seth W.

29 December 2018

I tried the other big name Rochester HVAC companies for service, repairs and estimates. My house had a unique heating situation, and I never felt like I was a priority or that my concerns were being taken seriously. Last summer, when our A/C stopped working, I came across High Performance. I found it super easy to schedule the appointment. They helped keep our failing unit working for a final season. Satisfied with the outcome, a few months later, I turned to High Performance again with concerns about my furnace. Joe Z was super willing to take the time to answer my questions. He was able to provide solutions the other companies kept missing. Due to poor installation and design, the furnace never heated the house properly. Joe helped me recognize that I would be wasting money trying to keep it going with additional repairs.The owner Matt actually met with me to go over the estimate and give me options. After seeing how poorly the old unit was installed, I wanted to be sure that wouldn't happen again. I looked at pictures of the work done by High Performance on their website. I could see that they knew what they were doing and took pride in their work. I had High Performance install a new York furnace, a York A/C unit, duct work with zoning, and a new gas line. I was satisfied with the entire process. The work turned out amazing and the systems work great! I am very happy that I found this company.This past week we had some additional work done, too. A new hot water heater, ventilation device, and miscellaneous plumbing. I highly recommend using High Performance HVAC, and I look forward to working with them in the future! Thank you to Matt, Joe Z., Joe M., Gary, Phil, Pete and Jake. I appreciate all you have done. More...

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burton Smith

29 December 2018

We are very happy with the service that High Performance provides. Joe has been our service tech for a number of years. He always on time, friendly, and very professional.

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Eric Shaw

29 December 2018

Water heater failed late in evening. Called service line and owner picked up himself. He walked me through stopping the leak and draining the tank. Requested a tech ASAP for morning they arrived early ready to assess. Water heater was replaced by 3p. Less than 24 hours. They assisted in getting manufacturers warranty and labeled the tank for install date. Being in real estate business I can fully appreciate the response and attention and definitely recommend their business! More...

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Cathy Gardner

29 December 2018

Neighbors recommended this company. The company responded immediately and worked around my schedule. Joe M. did a great job cleaning the furnace and restarting a gas fireplace. I will recommend them to others.

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Rachelle P

29 December 2018

Tyler was very personable and helpful when he came to look at our furnace and quote us for a new one. While people from other companies charged us for quotes and couldn’t come back for days - High Performance gave us a free quote that was much more reasonable, gave us a space heater to use in the meantime at no charge (you just give it back afterwards), and were back the next day to install a new furnace. I cannot tell you how grateful we were for that space heater they loaned us, as the temps dipped into the teens that night. The team of three got the old furnace out and the new one installed in a very timely manner. I definitely recommend this company for your heating and cooling needs. More...

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Jay Breezy

29 November 2018

Had a nightmare situation with my furnace not working on one of coldest nights of the year. I called High Performance Heating and Cooling around 9pm and they sent someone out to my house about 30 mins later. Joe was very professional, figured out the problem and got it done promptly! Great service!! More...

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Rose Khan

29 November 2018

Great job, detected two gas leaks on my furnace when in for regular maintenance.

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Laura M

29 November 2018

I will definitely be recommending friends and relatives to High Performance Heating and Air Conditioning. We had Tyler as our tech. He was thorough, kind, and professional. His attention to detail was above and beyond was I was expecting. They answered all our questions, and tested everything thoroughly for us. We will be using this company again when needed in the future. More...

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Laurie Pence

29 November 2018

My husband thought he called Issac Heating but called High Performance heating. They fixed our furnace and was much less money! We have a new Heating/AC company.

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karrie shales

29 November 2018

Joe M was very professional and prompt.he explained everything thoroughly and was very respectful. I wish more service men were like him

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Sue Kohl

29 November 2018

I have had High Performance come to our home several times both for air conditioning and heating (maintenance and for a new air conditioner). They have always been great! Enthusiastic, friendly and professional in every way. I would highly recommend them to anyone who might need their services! More...

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Georgie California

29 November 2018

Eight years ago, Matt and the gang installed a new boiler in my home. Since then I have had a couple of minor issues (one was my fault). I can always count on Matt and his crew to respond very quickly to my needs and do whatever work necessary to keep me supplied with domestic hot water and heat; ONCE DURING A BLIZZARD. The customer service is excellent and High Performance is what this company is all about. They have never let me down. Highly recommended and no, I am no relation. More...

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Victor Pascutoi

29 November 2018

Excellent job installing a new furnace and heat pump! The entire High Performance team was professional, thorough, expeditious and friendly. And a special thanks to Joe for his initial assessment of our old system and his timely follow-ups after the job was done to ensure everything was running smoothly. We will be counting on them for our annual maintenance.Victor P. & Joanne L. More...

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Stacy Ehrmentraut

29 November 2018

Excellent n fast service would never go with anyone else

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Ali Putney

29 October 2018

Thanks, Joe M. ~ U got my heat working!!! I will definitely call you when I need the upgrade.

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Krystal Romilly

29 October 2018

I was very pleased with Tyler's professionalism when he came into my home. Due to my disability, it was alarming when my furnace stopped working. Tyler took the time to nicely explain and show me what parts needed to be replaced. I was pleased with how quickly the furnace was up and running. Due to his professionalism and patience, I will definitely recommend friends and relatives to High Performance Heating and Air Conditioning. More...

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Brent Mucci

29 October 2018

I found High Performance on the internet when searching for an HVAC company to replace my 30 year old unit last summer. They installed a new furnace and AC and also came back this year to do an annual service/inspection. Whether in person (Joe or Joe) or on the phone, the High Performance team has always been personable, knowledgeable, and done quality work. Glad I found them! More...

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Chrissie Cosola

29 October 2018

I contacted High Performance Heating and Cooling when my furnace decided it wanted to act a fool on a Saturday... they were here in less than 30 min. Their technician (Joe M) was friendly, polite, knowledgeable and most importantly.... tolerated my 18 week old puppy “helping”.... with a smile. He fixed the problem quickly and correctly and took the time to explain what was wrong, and why. I will NEVER call another HVAC company again. Joe M made sure they gained a loyal customer today! Thank you again and our little puppy Freddy thanks you too!!! More...

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Chris Ford

29 October 2018

Joe M was a wonderful service man and I am very happy with everything he did he explained everything to me and was very knowledgeable about everything

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Rosalia Ortiz

29 October 2018

My name is r m o I am here speaking of behalf not only my experience with Joe.m also the experience from Sabino Mendez. Joe m has come did not only do the estimate for the problem in my house but he is not only a hard worker he stuck around and fix the problem and Maid it right, and that is quality. he is a great hard worker and he deserves a big giant promotion's. I'm so proud to say that high professionals like him or what America is all about God bless him and his talent ,may God bless PS I recommend him to the entire Rochester area good job. More...

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William McKenna

29 October 2018

Top notch pro job, Tyler came out and installed last year, and then came by this year and ran a new thermostat wire, it appeared that my old thermostat wire had a short in it, in and out in 1 hour and a half, I recommend him and his company for all your furnace needs in the greater Rochester, NY area and surrounding counties.

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Kristin Enright

29 October 2018

I had a great experience with High Performance Heating and Cooling. The Technician, Joe M did a wonderful job! He was very knowledgeable and friendly. We high recommend using this company in the future! More...

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Cathy Carey

29 October 2018

Joe was awesome. Not only did he clean my boiler he went over the mechanics with me. He did a thorough job and for a good price. Much lower than my previous company. I am a very happy new customer. From my first call to the visit they were all very friendly and caring. My home is now nice and toasty. I would tell anyone to call and have already started passing the word. Thank you High Performance !! And Joe ! More...

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Erik Manske

29 September 2018

Just got done with my first experience with High Performance Heating and Cooling and I will be a customer for life. Got home from vacation today to discover my AC wasn't working. Called and was told someone would be able to come out tonight between 7-8. Not only did my technician, Joe M, get there before the arrival window, he was as polite and professional as could be. He diagnosed my problem, and had my AC running in no time. I will be using High Performance and Joe M from now on and would reccomend them to anyone! More...

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Justin Guetti

29 September 2018

Just had JOE M. from HIGH PERFORMANCE HEATING & AIR CONDITIONING here at my house for an a/c service call. I have never met someone so polite, down to earth, and willing to really explain what is going on. While waiting to see if everything was working properly we engaged in some great conversation like we knew each other forever. I was so extremely happy with the service, I signed up for their yearly service contract. I would recommend HIGH PERFORMANCE HEATING AND AIR CONDITIONING to everyone. Thanks again for all you help JOE M. More...

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Kara Tartaglia

29 September 2018

Joe M And Phil were amazing. Extremely friendly and helpful. I would recommend them to everyone.

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B King

29 September 2018

High Performance Heating & Cooling was a good experience for me. It is refreshing to find a company with genuine and reliable service. Technician, Joe M, is knowledgeable, customer oriented, and would be an asset to any organization. Great service with affordable pricing. This company is a winner, and I am going to be part of its predictable dynamic growth! More...

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Jenny Daniels

29 September 2018

Joe M was early, quick, and super professional and friendly. We will continue to use High Performance in the future.

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Matt Makarchuk

29 September 2018

This was our first experience with High Performance and it was wonderful! We scheduled a regular maintenance appointment but also had questions regarding our thermostat. Joe M was knowledgeable, courteous, and very trustworthy! He not only took his time to examine everything but also informed me what he was looking at and for. At the end of the day, I get the impression this company is about consulting with their clients to make sure they are going through the proper steps and maintenance. More...

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Pearl Brunt

29 September 2018

Awesome Service! Joe M. and Phil cleaned my ducts yesterday. Not only were they really thorough and helpful, but they were also very kind and I felt very comfortable having them in my home and around my children as the process took most of the day. We just bought the house and there were a few minor hiccups with getting everything up and running, they just fixed the problems as they arose, (like repairing a bad section duct), and kept moving on. I also had to replace my thermostat, and they recommended an awesome one and then installed that as well, which typically isn't part of the duct cleaning. And when all was said and done, it was the flat rate that was agreed upon before they began. They were very knowledgeable about HVAC and we will definitely come back to them next year when we have our air conditioning installed. More...

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Moose Brimm

8 September 2018

Only place I call , Matt and his team have help me out many times , always professional, they take the time to make sure your home stays clean as they make the repair or replacement, these guys are the best !!!!

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Wendy Tascione

8 September 2018

From Joe who came to provide the estimate for our new furnace to Justine in the office, and on to Phil and Gary who installed our unit, the staff at High Performance are professional, friendly, knowledgeable, and genuine. Phil and Gary were a pleasure to have here, they checked with me in the kitchen to be sure turning the gas off was convenient for me and they left the work areas cleaner than they'd found them! One would be hard-pressed to find more pleasant employees who know what they're doing, too.

High Performance is a gem of a company and I will recommend them whenever I have the chance.
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Tammy Baum

8 September 2018

Joe M came to the rescue to fix my furnace. He was awesome, very kind, respectful, thorough, and knowledgeable. He inspected everything, showed me where the problem was and had it fixed in minutes. Very resonably priced professionals. I highly recommend for maintenance and repairs. More...

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Daniel Francis

29 August 2018

I had a service call with Joe M. He was beyond helpful in explaining his diagnosis for my issue as well as ran through all the various options that he could provide to rectify the issue. Overall he did an amazing job and I would highly recommend him and the company for future jobs! More...

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Tadge O'Brien

29 August 2018

Working with Joe and the rest of the technicians has been a pleasure. They are professional and thoughtful in their work. I truly enjoyed the experience working with High Performance Heating and Cooling on our house project.

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David S

29 August 2018

After working with a company who told me it would cost 1,200 to fix my a.c.,after charging me 300 to diagnose the issue, and then saying they couldnt be sure it would solve the leak issue, I called Hi Performance and 3 other companies. I informed each company of the first company's findings.Hi Performance price matched the lowest quote to evacuate and recharge my system AND they also performed a leak test to confirm the original company's claim for 500 cheaper than the first company. A shout out to the two Joes and the manager who helped me through the process. Joe Z. Was professional and took care of my issue in 2 hours, confirming the leak was in fact fixed as opposed to "hoping for the best" as the previous company stated. Thank you- you have earned my business! More...

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kathy goodwin

29 August 2018

The 2 Joe's were helpful and efficient. Appreciated their work ethic and polite, patient natures.

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Drew DePuy

29 August 2018

We have high praise for High Performance Heating & Cooling! Great people who know their products and provide outstanding service to the homeowner! Tyler and Joe sold us the air conditioner and furnace - no pressure whatsoever, and a clear explanation of what we were buying. Phil and Gary provided expert installation of both units. They answered all our questions, and tested everything thoroughly for us. Great products, reasonable rates, and expert service! And, a 10 year parts and labor warranty for both! We'll recommend High Performance to our friends and family! More...

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Linda schenck

29 August 2018

Today we had our air conditioning unit replaced. Phil and Gary, did a great job! They were professional, polite, and reviewed what that had replaced. Phil explained the new thermostat, how it worked. Thank you so much. I will definitely recommend High Performance Heating and Cooling to my friends and family. More...

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Richard Zoller

29 August 2018

Owner Matt took my emergency call at 6:45 am and dispatched Joe within 50 minutes. Joe provided quick and knowledgeable service and did so in a very friendly, courteous manner in the repair of our water heater. 5 star performance and put onto my vendor list. In summary, Joe literally walked on water to complete his work. More...

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Jennifer Knapp

29 August 2018

Joe M. & Phil came to the rescue and were just great! Great customer service! Would highly recommend these guys!!

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Wayne Kuzmich

29 August 2018

Hot water heater went out early evening and a call was put in for service.Representative arrived shortly after that and was very helpful and professional. Next morning a new heater was installed. Awesome customer service and great folks to work with. Highly recommend this team of professionals. Treat you like family. Thank you so much Matt, Joe and Tyler. Review by Wayne K. More...

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Mike Dettore

29 August 2018

We recently moved into a house from an apartment and moved during the spring months so we were unable to test the central AC in the house at the time of inspection. When we needed, it died of course! Made a phone call to High Performance Heating and Cooling and they were fast and arrived way before they were scheduled which was awesome. We had several visits as they weren't sure if it was just refrigerant or unit, but come to find out the unit needed to be replace. Joe Marrocco was one of the techs that assisted and explained what happened with the old unit. He was very thorough, understanding and very easy to work with. He helped with ordering a new unit and install. One of the greats in the company! So fast forward to today and we just got the new AC installed and Phil was another tech that was doing the install and he was great. Very nice and even explained everything to me, being a new homeowner i was very curious. We are very very pleased with our service and our new AC. We will be using High Performance Heating and Cooling for all our HVAC needs and will be referring to all our friends and family. Thank you again and if you do read this in your search for a HVAC company call them, you won't be disappointed!! More...

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Edward Alberto

29 August 2018

After shopping around for furnace and tankless water heater cleaning specials, I came across High Performance. Not only did they have coupons, they had excellent customer ratings.An appointment was scheduled and Joe Marrocco arrived on time with a friendly greeting. Joe was very personable and completed the necessary work in a timely fashion. He also provided me with two on the spot estimates for future projects I needed to complete. Joe answered all of my questions and pointed out some things to keep an eye with my furnace in the future to make sure it keeps running properly.I will definitely use High Performance for my future heating and cooling needs. More...

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Debra Tasseff

29 August 2018

Joe Marrocco was great during his visit today ... quick and very friendly. I will recommend him to family and friends.

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LMAO LMAO

29 August 2018

Was really pleased with the service from Joe M regarding our broiler..Joe was very nice and explained all the benefits his company offers. He gave some good advice on cleaning and the prices were better than most... Greg. More...

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Janeen Shaffer

29 August 2018

We just bought a house a few months ago and wanted to have the furnace/ boiler checked. After reading many reviews and going through Home Advisor we settled on High Performance. For one they have the most reasonable prices by far. Our technician Joe M came out for the call. He was very patient, courteous and very well informed about our system even though it was his first time seeing it. He patiently explained everything, cleaned the unit and explained our options. And some guys talk down to a female but not Joe. He was even patient as we had to keep our German Shepherd puppy out of the way. He did an excellent job and I am more than thrilled with the service. I HIGHLY recommend the company to anyone and especially females. Fantastic job Joe More...

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Stacy Baier

29 August 2018

Today we had Joe M. arrive on time with a great attitude !He was skilled, knowledgeable proffessional and a pleasure to work with. We plan to do work with Performance because of Joe M. Looking forward to execuring our service contract, installing new equipment and Discounts!! More...

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Alice Rubenstein

29 August 2018

Joe M. It was a total pleasure to meet with Joe M. He is an excellent communicator and clearly an expert in his field. He clearly articulated all aspects of the different furnace models and answered all our questions in manner that demonstrated his knowledge of alll aspects of product and installation. We had two other companies give us estimates and you offered us the best. Joe M . Is “tops.” More...

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Justin Knowles

29 August 2018

Professional service. Justine answers the phone and she is available, personable and a kind, Christian woman. The Matt and Joe went above and beyond for me. They helped me with insurance, gave honest quotes that beat others in the area. They ate a proffessional company who is big enough to trust, but small enough to really emphasize the importance of grest service. Gary and Phil came out and did a great job on the install of our new 96% efficient furnace and they answered every one of my concerns (I was down there a lot asking questions)They have treated me and my family very well. I will continue this relationship with them as long as I love in the Rochester area. Oh and Justine filed the paperwork with RGE to get the $600 rebate! A huge thank you to the whole team. More...

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burak yorulmazlar

29 August 2018

Joe m, was very nice and freandly. He find the problem quickly and fixed it in 10 minutes. I thought I had to change the whole thing but I didn't have to. Thanx to High Performance Heating and Cooling. More...

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Bryan Veneron

29 August 2018

Tyler showed up an hour before I was quoted. Friendly, knowledgeable, got the job done quickly for a fair price. Awesome job.

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Cynthia Rittinger

29 August 2018

Thank you to the staff and the installation crew for the very pleasant experience with High Performance. We needed a complete new heat pump system to replace our old and broken system. Very professional, neat, friendly and eager to explain the process. We could not be any more pleased with this company. Kudos to Tyler, Justina, Joe M, Phil, Gary! More...

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Karen Price

29 August 2018

Joe M was Great very professional and knowledgeable about our air conditioner. He explained everything and made us feel confident about what he was saying. Great service.

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Douglas Schultz

29 August 2018

Joe M was amazing today. Did a routine check-up on furnace. Great promotion offer, great service, on time, friendly and knowledgeable. Been with them 6 years and look to get new HVAC in spring. You guys are fantastic. More...

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wendy derouen

29 August 2018

I can't thank the( 2) joe's for all they did for us.what a great group of guys.very professional.Joe z even stayed after work was done to make sure the unit was cleaned up.When you rent a place some people dont treat tenants well but this company did.Thanks again More...

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Katie Tkaczyk

29 August 2018

Joe M is great! He is very knowledgeable and helpful. Always explains everything and very personable. I look forward to continued service from High Performance and Joe M.

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Richard M Petti

29 August 2018

I called the company when it was very hot outside to have someone look at our A/C unit. They came in a day and put a charge in the unit and it made a huge difference in the cooling of the house. The service persons' name is Joe and he did a awesome job. Was able to explain everything about our issue and fix it fast. Thank you Joe and High Performance. More...

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Adam Blossom

29 August 2018

AC clean and check was cheaper than elsewhere and available within a few days, as opposed to 30+ days out. After they left, our AC stopped working and the line froze up. They were able to come back out at 9pm to make sure it was fixed properly, then came back again at 7:30 the next morning to check on it. Not sure if it was due to their servicing or just coincidental timing, but there was no additional charge for two additional visits. More...

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Laurie Bullock

29 August 2018

Joe M. was fantastic. Friendly and personable....very professional. He did a thorough troubleshoot of our system, found the problem and had it fixed in the shortest amount of time. He made appropriate recommendations for future upgrades and a service contract to save us money in the future. He even went upstairs to be sure the heat was warming us up before he left. Thank you, Joe! More...

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Annie Yetter

29 August 2018

We have just moved and the house is chaotic with rooms full of boxes and we are all tired. Joe M of High Performance Heating and Air Conditioning was here today to inspect and clean our furnace and air-conditioner.He was pleasant, kind and patient with my young grand children running around. Thank you, Joe. More...

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Donna Haeger

29 August 2018

Tyler and team did a terrific job. He explained everything and went above and beyond to help. Would call again for sure.

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G. Justin Gonzales

29 August 2018

So happy with the service. I'm glad Joe M. talked me into the the new system vs. fixing an old system. The install went great and couldn't of asked for a better group of guys to spend the day with. All the employees speak highly of the owner and his company. Thank you for the work and will let everybody know to go to you guys. More...

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Edward Slovak

29 August 2018

I have been a High Performance Heating and Cooling customer for a number of years and always received great service. The technicians are all very courteous and professional. Joe M. just recently came out for a service call and performed a check up on my heating unit. This is not the first time that Joe has serviced my unit and I'm always impressed with the level of service he provides. I highly recommend High Performance Heating and Cooling. More...

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Anthony Hill

29 August 2018

I've always trusted high performance and their techs. Nothing but outstanding service and timely response. Our recent Tech Tyler was very polite and provided concise information. I always recommend high performance Heating and Cooling. More...

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Brian Carroll

29 August 2018

Joe M did a great job with our furnace repair and cleaning. He was knowledgeable and made great recommendations to get our furnace back in shape.

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Karyn Sauers

29 August 2018

Joe M was professional and courteous and completed the job in a timely manner.

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Pattie Distasio

29 August 2018

Joe Mennon did an outstanding job cleaning my fireplace.

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A Schaeff

29 August 2018

High Performance has serviced our boiler several times and they consistently do great work at a very fair price. Joe is outstanding. These are the HVAC guys you want.

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Charles Lempke

29 August 2018

Had my annual maintenance inspection for the furnace and cooling unit at my home. Joe was the tech and did a superb job. Very methodical and informative as well. Took the time to explain the what he was doing and why. Very friendly. This is my 3rd year with High Performance and I'm very satisfied. More...

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Don Palmere

29 August 2018

The technician ,Joel M, was very meticulous and made sure everything was working properly before he left. Rate was reasonable and I would recommend.

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Lynn Tobin

29 August 2018

Joe cleaned and inspected my AC today. He was very professional and knowledgeable as everyone that I have dealt with at High Performance has been. I highly recommend High Performance!! More...

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Annemarie Nordquist

29 August 2018

Joe M. showed up on time and was thorough in explaining what services they would provide. I loved that they provide the quote for the service on the spot.

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Tracy Smith

29 August 2018

We had a routine cleaning done on our Furnace and Air Conditioner. We have used HIgh Performance in the past for other cleanings and always had a good experience. As with all appliances in the home, these are starting to get up there in age. Joe performed the service then took time to talk to me about potential issues that are happening with our 13 year old furnace. He was very professional and clearly explained everything to me. The best part about the discussion was that he was not pushy. Nice job, we will be back in touch. More...

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Colomba Misseritti

29 August 2018

very pleased with service and response time. Technician Joe M. was very knowledgeable. He took time to explain issue and options for repair.

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Keith Stein

29 August 2018

Joe M. was timely, kind, and courteous. He took the time to explain what he was doing and provide some of the details about our furnace that I would have not known otherwise. He also provided recommendations for going forward. Great job! More...

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Pam Stevens

29 August 2018

Tech Joe M. was super professional and nice. Awesome job! I would high recommend High Performance Heating and Cooling to my family and friends.

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Brad Feinstein

29 August 2018

Strong recommendation for this firm professional prompt and courteous service. I had a new cooling system installed within two days of calling. Thanks to Joe the owner and Joe M. Matt, Phil and Gary. More...

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Matt S

29 August 2018

Joe M was very knowledgeable and helpful troubleshooting the problems I was having with my AC Unit. He took the time to explain the processes and recommendations he was making during his visit. As a first time home owner he helped but my mind at ease with his thoroughness and helpful demeanor. More...

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Jared Collins

29 August 2018

This company was great. Joe M is an awesome professional, knows his stuff.Thank you.

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albert nash

29 August 2018

Our A/C unit stopped blowing cold air on Saturday June 30th. We called a few companies to see if they could come out to repair but with this stretch of heat they were all busy and could not get to us until Tuesday July 3rd. We reached out to High Performance today July 1st and they were able to get us on the schedule immediately. Our service tech was Joe Marocco. He called ahead and arrived in the time he said he would. He was able to diagnosed the issue immediately. He repaired the compressor but told is this is just a patch because the unit is VERY old and recommended some great options to upgrade. We agreed and will be getting new units installed tomorrow on July 2nd. Joe was very knowledgeable and personable. He put his customer first and got our A/C unit running until new one is installed. Would highly recommend Joe and High Performance. More...

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Marian Sassone

29 August 2018

Our 13 year old AC unit stopped working on a Sunday. Most places were closed but High Performance Heating was able to get Joe M. out here by that evening. The dispatcher explained that the service call would be $40 less on Monday, but we opted not to wait. As it turned out, it would have cost almost as much to repair as the cost of a new unit. They will install on Friday. Joe M. was very helpful and explained the problem with the old unit clearly. He offered us several options. We were very pleased with his service. More...

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GaryandMaureen Cornell

19 January 2018

Called High Performance Heating and Cooling After Having A New Furnace Installed Because Original Installer Installed It Wrong And High Performance Heating and Cooling Corrected The Problem They Do An Awesome Job And Highly Recommend Them

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Caryn Meyer

19 December 2017

Very happy that we chose High Performance for our boiler replacement. The quote and final charge were the same (very fair pricing) and they were so nice! I will recommend them to anyone needing HVAC work done. We will be lifelong customers! Thank you for making our house warm again! Merry Christmas! More...

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Donna DeSantis Kress

20 October 2017

Easy-to-schedule appointment. Joe, our tech, was very knowledgeable, prompt and addressed all my concerns. Work was done at a reasonable price. Highly recommend this company.

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FatalREK

29 August 2017

Did a little shopping around and wasn't happy with my first quote. I came across High Performance heating and air. These guys are awesome! Very fair on pricing, half as much as my first quote with a different company! Joe Marrocco is awesome, very personable and professional! Thanks again Joe! If we ever need help again I will 100% call you guys again! Jesse More...

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Debra Green

29 August 2017

We had a appointment for 1:00 today and the repairman wanted to come 3 hours earlier which was great. We're totally satisfied with our service.Joe M. Was our repairman he was very professional and personable. Not your usual grumpy old serviceman you usually get which makes a big difference on if you call again when service is needed. We won't give it a second thought to call Matt and his team for service.And well highly recommend them to anyone . Thanks again Matt for answering my call for help so quickly it was greatly appericated. ☺ More...

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Miranda Feller

29 August 2017

The workers were VERY respectful and informative from start to finish and the individuals over the phone were very sweet and quick to answer any question. This company hires individuals with honorable character and who offer quality services. More...

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Mark S

29 August 2017

Called to have my thermostat replaced and ac unit checked. Joe M. and Joe Z. were great! They got the job done quickly and provided me with advice on replacement options for my unit which will need replacing shortly. I will definitely be using these guys again!! More...

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Craig Dobiesz

29 August 2017

Had maintenance done on my boiler 2 days ago by another company. The next day water start leaking non stop out of the bladder. Called high performance and within a few hrs Joe fixed the problem. He was very knowledgeable and answered all my questions. Very pleased with the service and would highly recommend them. Will be giving high performance my business in the future. More...

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Justin Knowles

29 August 2017

Joe came out for an initial cleaning, he did not try to sell me anything. We have just bought our home and the furnace is 26 years old. Joe let me know my options, talked to me about programs that could help with paying for a new furnace if I choose to do so, and he was an all around upstanding gentleman. Service was on time, efficient, and not rushed when I had questions. I WOULD TRUST this man in my home when I was not there, or even if it was just my wife and son.I was very impressed. I HIGHLY recommend Joe and the High Performance Heating and Cooling.I now understand why there are no negative ratings on this company. More...

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Brook Murray Chisholm

29 August 2017

We had an appointment this morning to get our AC checked, just regular scheduled maintenance. I have always felt that the employees that work for a company are the face of the company. They represent and set a standard for the business. The man who came to do the call (Joe Marrocco) is the same guy who came out last year to fix our AC when it stopped working during one of the hottest weeks of the year. Both times he was here he was able to get the work done quickly and efficiently, and at the end of the job he spent time going through our options but never pressured us into making any purchases. The reason I wanted to write a review is not only because of the great work that Joe does, but because even though it has been about a year, we picked up on conversation where we left off last time (talking about our kids, he remembered that I was pregnant with twins, and that I had a 2 1/2 year old...) he is such a personable guy. Its really refreshing to hire a business for a job and to get someone like Joe who is very knowledgeable, and also cares about the costumer. More...

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Pete S

29 August 2017

Matt called me back immediately and the appt was set for next day. Joe M. came out and did a great job. He was happy to explain everything in detail and at no point did I feel like he wasn't doing everything he could do to keep my costs to a minimum. I'll call them next time I need help!Thanks guys. More...

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Timothy Coon

29 August 2017

I had a great experience with high-performance heating and air-conditioning. They were on time and professional. Joe Marrocco was very personable and did a fantastic job. Would definitely use you guys again thanks! More...

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Jesse Paige

19 July 2017

These guys are fair and well priced! half as much as the competitor for the same job! Thanks Joe Marrocco for all your help

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Scott Magee

13 June 2017

Honest, smart (very), & reliable. Everything you'd want in a heating and cooling contractor.

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Marty Brimm

20 February 2017

Only place I call , Matt and his team have help me out many times , always professional, they take the time to make sure your home stays clean as they make the repair or replacement, these guys are the best !!!!

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j maz

29 August 2016

We needed a professional check out our aging furnace and low and behold we were treated with great timeliness and efficiency. Matt was extremely helpful and George and the crew handled installing a new HVAC Amana in great time. Appreciated all efforts that took care of the installation and paper work! More...

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inez harris

29 August 2016

YOUR FURNACE NEVER DIES AT A CONVENIENT TIME!!!...Mine certainly didn’t!! One of the coldest days in March, March 3rd 2016, 28°!!When this happens the temperature in your house drops rapidly, leaving no time to shop around.You need someone who is fair, efficient and reliable and you need them NOW!!I was lucky enough to be introduced to High Performance by good friends and neighbors.I connected with Matt, the owner; he responded quickly. I found them to be honest and fair in their evaluation and quote, the crew arrived soon after and BROUGHT HEATERS!! They were respectful to me and my property, taking great care to cover my floors. They did a fantastic job with installation and instructions for me.Everything from start to finish was top notch!!Thank you: Matt, Joe P, Gary, and Phil and also Justina who answers the phone and handles paperwork with efficiency and with a smile.Highly Recommended!! InezGreece NY More...

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michael cone

29 August 2016

Two weeks to go, but nooo. Furnace has to die in April. Based on the reviews and ratings, I called High Performance for their expertise, on a Saturday. Wait time was just 90 minutes. They arrived on time and went right to work. Matt was articulate and professional. They fixed my furnace in less than 40 minutes. And I wasn't charged for overtime either. Everyone needs a 'go to guy' for plumbing, electrics and auto repairs. My furnace expert is now High Performance Heating and Cooling. More...

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michele dejonge

29 August 2016

High performance was here in hours to restore our heat. Dying. They got it fixed promptly and found the reason to be an issue with the heat unit someone else installed 2 years ago. Their Technicians explained the problem. They spent a whole day working on it and calling in representatives from the heat unit. Joe and Joe were very well informed and were very professional. Lucky for us we had bought their warranty package when they cleaned the furnace in October. Joe came back when the representative arrived. They worked together to solve all our heat and water issues.We are very pleased with High performance and would recommend them to anyone. And have !!Thank you for your prompt response to our call and for your staff, office and field crew for their professional, personable service and dedication to providing your customers the best service and for your warranty program that saved us a lot of money. More...

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Greg Mortier

29 August 2016

Had a water tank leaking and after researching a couple other companies found these guys online. They were on time actually a couple minutes early, professional, personable and efficient. Will have no problem contacting them with our next heating and cooling issues. More...

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Chris Nagy

29 August 2016

My water tank started leaking and left me stuck with no hot water. I called several other companies and High Performance Heating and Air conditioning was the only one who would give me a rough quote over the phone. Their technicians arrived quickly and we're friendly and efficient and had my hot water back within several hours of calling. Would recommend this company to anybody in a similar situation. More...

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Gary Zemel

29 August 2016

I brought in High Performance to correct multiple problems created by the so called heating expert who installed new equipment in the Spring. Come Winter the new equipment was working very poorly. George and his install team installed the equipment and everything is now working properly. Great Job. More...

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Wendy Tascione

26 August 2016

From Joe who came to provide the estimate for our new furnace to Justine in the office, and on to Phil and Gary who installed our unit, the staff at High Performance are professional, friendly, knowledgeable, and genuine. Phil and Gary were a pleasure to have here, they checked with me in the kitchen to be sure turning the gas off was convenient for me and they left the work areas cleaner than they'd found them! One would be hard-pressed to find more pleasant employees who know what they're doing, too. More...

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Alexa Dool

28 June 2016

If anybody needs anything from heating to air conditioning i highly recommend high performance! I was very happy when i got this letter in the mail how personable & what great customer service!!

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Kourtney Zelazny

28 May 2016

Everyone I've met at the company has a completely professional attitude towards their job. They are all about working with you as a customer and allowing you to understand the benefits of everything they do in your home. Friendly and reliable. Wonderful company with wonderful employees. More...

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Inez Medlock

18 March 2016

YOUR FURNACE NEVER DIES AT A CONVENIENT TIME!!!... Mine certainly didn’t!! One of the coldest days in March, March 3rd 2016, 28°!! When this happens the temperature in your house drops rapidly, leaving no time to shop around. You need someone who is fair, efficient and reliable and you need them NOW!! I was lucky enough to be introduced to High Performance by good friends and neighbors. I connected with Matt, the owner; he responded quickly. I found them to be honest and fair in their evaluation and quote, the crew arrived soon after and BROUGHT HEATERS!! They were respectful to me and my property, taking great care to cover my floors. They did a fantastic job with installation and instructions for me. Everything from start to finish was top notch!! Thank you: Matt, Joe P, Gary, and Phil and also Justina who answers the phone and handles paperwork with efficiency and with a smile. Highly Recommended!! Inez Greece NY More...

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Karen LottaKnox

11 January 2016

Professional, incredibly patient with many questions, save us $200 per month per our budget payment with RG&E! RG&E finally lowered our budget payment after our install of new heating/cooling system. Quite honestly Matt and others are just cute as buttons!!!! A part failed and Matt got that taken care of in no time flat.Highly recommend this company and utilize their knowledge and skill for what is best for each customer be it commercial or residential! More...

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Valerie Bodkin

29 August 2015

Matt and his staff were great to work with! They fully explained the variety of HVAC options available to us, helped us come up with a solution to fit our specific household needs, and were flexible in their scheduling. The new furnace has reduced our energy bills, and the dual zone climate control has led to a much more comfortable house. I would recommend Matt and his staff at High Performance Heating and Cooling to anyone looking to update their HVAC system! More...

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610bentley

29 August 2015

Our boiler stopped running on what was probably the coldest Saturday in decades. After reading several reviews, I called High Performance Heating. Within 2 hours, George was at my house, after quickly diagnosing the problem, I was informed that he could not get the part until Monday AM. George went back to the shop, he returned within 45 minutes with 4 very efficient electric heaters. He said that he would return by 10:00 AM Monday, he was here about 15 minutes early. Within an hour, the boiler was working, and the house was getting warm. I would refer anyone to High Performance!! George was very professional, and efficient. Google should allow 20 stars for this company. More...

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Sandy Bechard

29 August 2014

High Performance was a great company to work with. It was easy to set up an appointment, they arrived promptly, and were very knowledgeable. They took the time to answer questions and to demonstrate how to use the furnace and thermostat. The men installing the furnace were neat and efficient. I received a follow up call after the install to make sure everything was ok. I would recommend them highly. More...

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Scott Johnson

29 August 2014

High Performance Heating was a god send. Our heating system died in the middle of the winter. A coworker of my wife's, who had used High Performance Heating, recommended their business. Matt fit me into his schedule. He was prompt, professional and always answered my questions. He came up with several options to fix my problems at different costs. After the job was completed, the work was meticulous, he cleaned up after himself and most importantly the house was warm. In the following weeks after the boiler was installed, Matt went out of his way to check in with me to make sure that we are not having any problems or questions. I find that it is difficult to find a contractor who has good follow through these days. Not a problem with them. Great work Matt. I would recommend them in a heart beat. More...

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Karen Kozlowski

23 January 2014

Great experience tonight with Matt! Called at 530pm, he was there by 6pm, assessed problem, located new part and fixed my moms furnace all by 8pm. Will definitely be calling you guys again for any heating needs! Thanks!! More...

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