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Hemley's Septic

Gig Harbor, WA, Pierce County

(18)
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About

Hemley’s Septic Service was founded by Richard and Annetta Hemley in 1962. With a strong desire to offer a personal, honest, and reliable septic tank service to residents in Kitsap, Pierce, and Mason counties they began the journey.

We offer exceptional service with outstanding quality and devoted workmanship.

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Reviews (18)

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5/5

18 customer reviews

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14 November 2019

Contacted Hemley's to have my septic inspected for home sale. Glad I did. They were quick to get the initial inspection, and were able to get my system repaired and through county inspection. Best part was Deana kept me informed every step of the way. More...

Reviewed on Facebook

24 October 2019

I have had my homes serviced by Hemley's septic for 20 years. I called for service yesterday and spoke with Dina and she was nothing less than positive, helpful, and friendly. When the truck arrived Will was professional, friendly, and did a first class job! Thank you all so much! More...

Reviewed on Facebook

8 October 2019

I've been calling around to all the different septic companies to find one that could come out and pump my tank since I sold my home. This company is truly amazing they came out within two hours of my call even did a 30 minute before they arrive telephone call just let me know they were coming they were professional friendly got the job done quickly put everything back and it looks like they weren't even here I would have to say they're pricing was the best of everybody in the business I truly highly recommend these individuals if you want prompt professional quality service. More...

Reviewed on Yelp

6 October 2019

We have been customer's for 20+ years and When called they always did a wonderful job!

Reviewed on Facebook

27 August 2019

Hemley's is THE BEST! As a real estate broker I work with quite a few septic companies and Hemley's is by far the most professional and helpful company I have worked with. Deana is AMAZING! One of my clients had a hang up with the county on the RSS for the sale of their property. Deana went above and beyond to help us get the problem taken care of. We found out there was an issue late on a Wednesday and Deana had her guys out first thing Friday morning to get to the bottom of the issue. She was on it from the moment I spoke to her. They jumped through all the hoops the county required even though it was very much out of their normal scope of work. Deana took charge and become the middle man between the county and my clients and it was fantastic. We can't thank Hemley's enough for the help they provided getting this taken care of. Fantastic communication and great customer service. Hemley's is my #1 recommendation for any Septic needs! More...

Reviewed on Facebook

13 June 2019

Hemleys goes out of their way for all their local customers like any small town business used to back before larger chain days. The guys they always send out are efficient and informative. The office staff is more than helpful and friendly as well! More...

Reviewed on Facebook

12 June 2019

I'm a renter an well I was informed by my landlord to have the lid ready for Hemley's arrival. I was like of course so I dug up what I thought was the correct lid to extract what they needed. Well I was incorrect. Jacob, the driver/pumper explained to me that he needed 2 BIGGER lids. I laughed grabbed my shovel and he helped me dig them up. Very professional and extremely helpful/informative he was. Thanks Hemley's for showing this old dog new tricks. More...

Reviewed on Facebook

12 June 2019

Will from hemleys came out and pumped our septic, he was amazing great customer service on time and exceptional work. when I called in they got me on the schedule for the very next day.

Reviewed on Facebook

8 January 2019

Not only is their customer service great their pricing is also. I had an issue with two toilets not flushing in my house so I called for a septic pump, figuring that was the issue. The nice guy who came to pump assured me it wasn't going to solve the problem (which was very honest of him!) But I opted to have it done anyhow since he was here. I called them back for a jetter truck to jet the lines and clear the problem and was originally told they couldn't get anyone out until Monday (this was Friday afternoon). I told them I had to get it done sale day and I'd call around but before I could do that they called me back and told me their guys agreed to stay late to come jet my lines, for no extra cost. The guys showed up around 4 and didn't leave until after 9, not until they were sure the problem had been fixed. And the jetter was only $375, less than flowhocks had quoted me for regular hours service. Their crew was great, super knowledgeable and helpful and determined to make sure my problems were solved. They also did the septic inspection when I bought my house 4 years ago and I was pleased with them then. I've used some other companies (flowhaks) but I'll be sticking to Hemley's from now on. More...

Reviewed on Yelp

5 November 2018

We had our septic pumped this morning. It is the first time needing service and using Hemley's. I received a phone call to confirm that I was home and that a technician was on his way. The service technician, Will, arrived promptly on time and was very professional, courteous and efficient. The quality of service prompted me to write this review. Great service. More...

Reviewed on Google Maps

5 October 2018

Today my septic tank backed up and Hemleys sent someone out in about an hour. The staff was so polite over the phone and the technician seemed to really know what he was doing. I will continue to use hemleys in the future. More...

Reviewed on Google Maps

4 October 2018

I've been using hemleys for 5 years now and every time I call the ladies in the office are so nice. the pumper that came out and pumped my septic tank had great customer service.

Reviewed on Google Maps

13 August 2018

Great customer service, got us on the schedule quickly and was here on time. Danny was very professional, friendly and efficient. We are a return customer via my father and we will use Hemley's again.
Thanks for making "pumping a septic" so pleasant !
More...

Reviewed on Google Maps

8 August 2018

We have used Hemley's many times for multiple properties. Always on time, courteous and efficient. They have even informed us that one of our tanks did not need cleaning and that saved us some money. Highly recommend this family owned, honest business. More...

Reviewed on Google Maps

3 November 2017

I see a lot of mixed reviews for Hemley's but they were the only company out of 3 others (Flohawks, Kitsap, Dano's) that came out and did the job correctly the first time. Flohawks seems to be in bed with the main guy down at the Kitsap county office. Good luck reporting this company in Kitsap..Kitsap septic did not even put us on the schedule to do the work after telling us they would. They just gave us the run around. I realized they did this because the owner of our house 19 years ago was the brother or son to the owners of this company, and we had issues with him when we bought our house. Talk about unprofessional! Flohawks I would completely stay away from they did not fix the bad adapter plate/riser that they installed incorrectly. Such a nightmare dealing with them. I have texts back and forth dealing with both of these companies. More...

Reviewed on Yelp

30 January 2017

They have done several jobs at our homes in both Gig Harbor and Tacoma. I wouldn't hire another company because I feel that Hemley's is the best around. They're professional, on time, and always have a great price. They do the job right the first time, and I love that they're local and family owned. Thanks again and keep up the great work! More...

Reviewed on Yelp

26 July 2016

They came right on time to pump our Septic and they call before coming out..Both guys were nicely dressed and friendly.. The price was what I was quoted...I would use them again. More...

Reviewed on Yelp

10 September 2014

My dad has always used these guys to pump his tank, so when my septic alarm went off, I gave them a call.  On the phone, the rep was able to tell me what had already been done recently on my system by pulling county records.  She quoted me a price for a full inspection and let me know that there may be additional costs to resolve the issue, once it is diagnosed.  They were able to get a tech out same day and resolve the issue.  The tech was very professional and very detailed.  When he left, I had a good understanding of how the system worked.  So far, my family has never had a bad experience. More...

Reviewed on Yelp

Q&As

I love my job because everyone shares the same vision and is dedicated to the mission. This truly creates a family environment where everybody is there for each other.

I wanted a life that I could manage for my family. Working 9-5 didn't provide that for me. So I join my own Family business.

It’s best to use a well reputed and licensed company like us! It doesn’t matter whether you planned an upgrade, or something broke down, if you need an affordable solution, we are here for you. We carry the best septic equipment and skills.

Services

Hemley’s Septic is still a true family-owned and operated septic service business that owes its success to all the dedicated customers that have put their trust in us for over 56 years.

Services we offer:

Residential septic tank cleaning.
Commercial industrial pumping.
Grease traps cleaned.
Pump alarms.
Septic and sewage pump repairs.
Drain cleaning de-rooting.
Septic system inspections.
Video camera inspections.
Septic system rejuvenation.
Drain field lateral jetting and repairs.
Hydro excavating.
Complete Storm drain cleaning.
High pressure water jetting.
Septic tank repairs and replacements.
Portable toilet rentals.
Storage container rentals.

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