Helpbox UK

They were knowledgeable & friendly and talked to me on my level. Told me everything I needed to Know and answered Questions I had thought about but had parked for the time being. I feel confident with the advise given and confident they understand my circumstance, my future plans and how they can help me achieve them. More...

Very responsive and readonably priced

Fantastic personalised service. Genuine interest in my business and specific advice given to me. Really felt that they genuinely cared about both me and my business.

Great way to find a professional, however expect to receive an over whelming amount of calls.

Efficient professional and helpful

They're very quick and after speaking to Michelle, we felt extremely comfortable moving forward. Her customer service was the winning factor for us.

Helpbox were very swift to act and I was able to get an accountant which I think will be suitable for my needs.

Very easy to talk to, understanding and helpful

Excellent service, so far. Very happy with them!

Terrible service, left them a few weeks ago and they still can’t complete the final tasks. Katie was meant to get back to me. Looks like I’ll have to waste more of my time going to visit. More...

Helpful and responsive, went the extra mile.

Swift and friendly. They were very happy offer information and advice required - would highly recommend.

The accountants at helpbox are fantastic! Very friendly, reassuring and made everything easy to proceed with them!

very helpful /very professional

AVOID THIS ACCOUNTANCY COMPANY AT ALL COST!! Lousy service for the exorbitant MONTHLY fees they are charging to the stress and headache dealing with them. Replies weeks late for email request and their agents are uncoordinated, was still continually charged even if I already terminated my accounts with them until I told them. Requested a breakdown and an invoice for the final review fee before termination of almost £400 but continually ignored. But months after the "final review", more invoices was charged to me, including one of Self Assessment that was two years late already. Will never respond to request for explanation to questionable fees but have immediate response when it comes to asking for payment charges. For a self- employed limited company like myself, I could have researched better and have found more ethical private accountants. So save yourself headache and look somewhere else. More...

Found the service I was looking for instantly very pleased.

Michelle is extremely transparent and offered great advice at a reasonable price

Very helpful, knowledgeable and personable with their service

Upon initial consultation, I have learnt that Helpbox Accountancy service ticks all the boxes when it comes to the financial and HMRC legal obligations of my Limited company. I'm now at peace of mind and free to focus on other business priorities. More...

How long will it take to complete a set of accounts?what a service!

Excellent and prompt service from Paddy

Michelle was so helpful & answered all my questions. No question was a problem. Recommend.

Helpbox have been preparing my accounts for over 5 years and I've always had a fantastic service. The team work with me on my taxes and help with any issues that have come up such as my mortgage application.

Very easy to use website and professional companies on board.

Highly reccomended.

Great communication and very helpful

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These guys are awesome. Really helped me out with a bailiff situation and sre so helpful with everything else. Thank you so much espiecally to Andrew Wheeler and his team.
They have really helped me out with every question I have. Can't thank them enough..
Wayne More...

Ruhid is absolutely fantastic! He is very knowledgeable and nothing is ever a problem. Ru is great at delivering where deadlines are needed. It’s great to know both our businesses are in safe hands with Ruhid. Thank you Ru!

Jay is also wonderful, she has a great telephone manner and is always happy to help with any VAT questions.

Robbie helps me with our payroll, he is super speedy at answering any questions and has a great knowledge on any payroll issues.

Paddy has helped me from the start. He has consistently delivered a great customer service and goes out of his way to help where he can. More...

I'm like phone or some cash please can tel me kfsgooevk

Only just opened the accounts with them. So far so good

Knowledgeable and friendly lead conversation with Paddy, explained things really well.

Very print to reply and helpful so far

Rachael is very helpful and knowledge, I am happy to start my accounts with her.

Straight forward and professional organisation

Very professional and reassuring accountancy company

H

Reply from Helpbox UK

Hi Mark, Thank you for your kind feedback.

Very helpful, couldn't ask for more very helpful and was an easy choose

Quick response, helpful, knowledgable and friendly.

Very helpful did exactly what I wanted it to do and quickly.

Friendly accountant took the first call with me

Very poor service. Firstly the invoice was double what was quoted. I had a different person contact me for the same information several times, in total I spoke to four different members of staff. The tax return was filed incorrectly ( which I didn't notice until I had cleared it ). When I said that I no longer wanted to proceed, I had no acknowledgement and they proceeded to still take money out of my account a week later. I emailed and said that I have cancelled the direct debit myself now, but how do I proceed from here....still no acknowledgement or reply. Its been 3 weeks. Honestly, I don't think they could have done a worse job! More...

Michelle made me feel relaxed as she was very helpful. Michelle came across as experienced and confident with her role which has given me the confidence to move forward

Michelle is absolutely great! Efficient quick and makes things much easier.

Friendly, knowledgeable, and most important listened to our circumstances

Fast response and simple clear answers to enquiries.

Very informative and knowledgeable,
Customer service is also great .