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Harbron Home Improvements Ltd

Harbron Home Improvements, Quay Road, Brunel Industrial Estate, Newton Abbot, TQ12 2BU, Devon

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‘21 Certificate of Excellence, 2021

About

Harbron Home Improvements is dedicated to improving homes throughout Cornwall, Devon, Somerset and Dorset. We supply and install resin bound drives, paths & patios, artificial grass, decking, fencing, groundwork, landscaping and provide general construction services.

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8 hires on Bark

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Reviews (61)

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4.5/5

61 customer reviews

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5 November 2021

It started promisingly with good groundworks and good team for our £16k driveway resin, wall, pillars and gates project. It then went downhill. The project was meant to take 2 months, it took 8. Communication was poor. Quality was variable (resin and brickwork good, finishing and setting of gates poor). Our gate was dropped causing damage which they tried to cover up with filler and leave without alerting us. They ordered new a new gate from our original supplier which had a 3 month lead time, turned up wrong. They then blamed us for the delay and filed court proceedings against us without warning for the final balance despite the work not being completed ... as they had damaged our gate and not replaced and not finished off some work. We agreed to pay an amount, they then delayed dropping the claim. When finally completed within 2 hours we received 2 emails and 3 phone calls chasing for the final payment. We are appalled and disgusted with the way we have been treated! Will not recommend. More...

4 December 2019

Just had a resin drive installed, absolutely delighted, the staff were excellent, they certainly did all that was asked of them in terms of the work completed. Everything was as it should be and whilst it was a total pain not having a drive and not being able to park or get down the lane where we live as the work was completed, that could not be avoided. The finished product excellent. A happy customer More...

4 December 2019

Work completed yesterday a sparkling new resin drive. Very impressed by this firm, professional in the extreme, a delight to deal with. Have to say the first building/improvement company I have used who have exceeded expectations. Totally delighted with the work, with my dealings with all the members of staff. Have accepted further quotes for additional work, it seems at last I have found a firm that performs above and beyond. Excellent, fully recommend. More...

Reviewed on Facebook

14 October 2019

Job well done, from start to finish,what a transformation, would most certainly recommend them. All very professionally done, nice friendly bunch.

Reviewed on Google Maps

7 October 2019

I’ve not actually had any work done by Harbron home Improvements, but I’ve been the next door neighbour to them doing some work. I would like to say what a lovely company, the boys were so considerate and very tidy! And seeing next doors driveway in the making I would definitely recommend them and use them in the future, they’re doing a fabulous job. More...

Reviewed on Facebook

27 September 2019

Rated highly for: Responsiveness, QualityAbsolutely delighted with our new lawn.Excellent customer service and workmanship.

Reviewed on Google Maps

31 August 2019

Delighted with the result. Excellent staff, from the admin to the team that installed our lawn.

Reviewed on Facebook

31 August 2019

I recently had a resin surface applied to a concrete drive and the footpaths around my bungalow. I am very pleased with the appearance and the finish achieved. The Harbron team (two Andys and Terry) worked very hard and were very friendly, considerate and helpful throughout the installation. More...

Reviewed on Google Maps

22 August 2019

Very professional company. The end result of our resin driveway transformation exceeded our expectations

Reviewed on Google Maps

16 August 2019

Harbron are a very professional company that are helpful and friendly and a pleasure to deal with. We invited them to quote for a resin driveway. The process ,right from quoting through to them doing the work was seamless and straight forward. We have had a great reaction from neighbours and people passing by.We are so pleased with their work that we will be having them to do further work for us. If you not sure who to go with for your project don’t waste anymore time. These guys are the very best. More...

Reviewed on Facebook

15 August 2019

We recently had new Composite decking installed to replace an area 14x14 sq ft of grass which was not being used in the back garden. The installation was over two days.The work was managed by George and accompanied by Billy and Gabe.. The work was done very professionally and in the time frame agreed.We were so impressed with the decking, we decided to have a further extension of the same decking. This has now also been completed. Overall, a very good job done. More...

Reviewed on Google Maps

10 August 2019

great job with excellent finish.

Reviewed on Facebook

6 August 2019

Great job redesigning our garden. What a hard working team - very professional. Many thanks to Ben who organised everything and gave me some fab ideas, Terry, Gabe and Andy! ! Great job. Will hopefully get some photos posted. More...

Reviewed on Facebook

16 July 2019

After initially having a few problems getting our quote how we wanted, Harbron have made every effort to fix the issues. Thank you.

Reviewed on Google Maps

9 July 2019

Many thanks to George & his colleagues for the fantastic job they did in fitting “Pebble Beach” artificial grass in our irregularly shaped rear garden! The transformation is amazing & we are all truly delighted with the finish. More...

Reviewed on Facebook

8 July 2019

excellent job laying artificial grass. Very fast, Very tidy and offered excellent advice. Pleasant to deal with all round

Reviewed on Facebook

2 July 2019

I’m so pleased with our artificial grass. They so managed to capture my vision for my garden! Can’t wait to enjoy the summer now! They did some fabulous little touches too which made it even better. Thank you so much More...

Reviewed on Facebook

30 June 2019

My Millboard Decking is amazing! Well Done Guys!

Reviewed on Google Maps

22 May 2019

Our Millboard decking looks great, stylish and contemporary. The fitting team were brilliant, keeping us informed throughout with an excellent finish.

Reviewed on Google Maps

22 May 2019

Our Millboard decking looks great, stylish and contemporary. The fitting team were brilliant, keeping us informed throughout. The finish was excellent. All staff were helpful and professional. More...

Reviewed on Facebook

17 May 2019

We have recently had Astro turf and a whole new patio installed by Harbron Home Improvements, looks amazing, so happy with my Garden now! Our garden has been transformed! Highly recommend 5 ⭐️ More...

Reviewed on Facebook

26 April 2019

Had artificial grass laid in our garden and our sons. The lads were so good and the end effect is just amazing.
Thankyou Harbron , thoroughly recommend.

Reviewed on Google Maps

23 March 2019

Very disappointing we now have an astro turf lawn with several lumpy bumps. It is not as promised a lovely smooth surface! ! The company does not want to know it is now 3 months on. I could not recommend them and would suggest if you have them do not pay them until you are sure it is OK . Better still research other companies and view their work. It is a lot of money for a poor result. More...

Reviewed on Yell

8 March 2019

The Team that arrived were great did an awesome job of clearing preparing and laying the resin at the front of house and around the side pathway to, even if they edged with Red brick when i'd asked for grey . They worked hard and cleared the site on completion but as part of the contract they were to fit a replacement garden gate to were there used to be a small fence. I was perused to pay the remaining 80% of the bill even though this was payable upon completion and the job, & this was not completed. I agreed to pay a % of the outstanding sum out of good faith but at that point lost my bargaining position in regards to having the gate fitted and the job completed. 4-5 weeks later and weekly no shows after promises they would be round to complete the job they finally finish the job, again the actual team who come to complete the work were great but I was immediately & aggressively chased for the payment again, I decided to let you wait like I did for a settlement as its not nice to be constantly let down is it In summary its a great team that actually do the work and hard graft but they are let down by a very unprofessional and none customer orientated Admin & support team. There is so much room for improvement in your support team i hope you address theses issues so not to let down the one half of you team so badly? More...

Reviewed on Facebook

4 March 2019

So pleased with the work done to completely transform our horrible driveway and garden, to a luxury resin bound driveway. Such a good bunch of guys, thorough and professional, making sure that we were kept in the loop every step of the way . Just add tea and coffee and off they go! Thanks so much to Mark and his lovely team. More...

Reviewed on Facebook

25 February 2019

So happy with our garden transformation from the Harbron Home Improvements Team. Quality finish, ahead of schedule. Would recommend to friends and family. Thank you Harbron- we can’t wait for summer now! :) More...

Reviewed on Google Maps

verified
21 February 2019

Tree Surgery & Removal

QUICK,CLEAN AND EFFICIENT,I wuld use them again

5 February 2019

Thank you so very very much. Love my new drive and now looking at getting my path completed also. Certainly had a mixture of weather but the team were great and produced and amazing result, thank you again!

Reviewed on Facebook

29 January 2019

A lil help for long drive to Cambridge from HHI

Reviewed on Facebook

19 January 2019

Great team, very friendly, good laugh, drink a lot of coffee but work really hard. Oh and they love CAKE!!!

Reviewed on Facebook

16 January 2019

After a postponement of a month due to Christmas and the poor weather in Dec, Mark and his assistant, Terry, arrived as planned and set to working away clearing the site, due to the last minute change of plans, on my part, they were very open to my late requests for changes and suggestions. The following day the next stage of preparing for the resin was done and the concrete eventually arrived, the chaps then worked into the darkness to get it laid and tidied up, always leaving things clean and tidy each day. The on the last day another HHI team arrived promptly and immediately got on with laying the final layer – the resin, and now the final result looks great, the neighbours turn their heads to see the improvements as they pass by. Good customer service always keeping you updated. Thank you More...

Reviewed on Facebook

18 December 2018

The resin-bonded work they did on our garage driveway was good. Nothing wrong with the workmanship. However, their follow up service has been appalling. They assured us that they would use UV resistant material to cover the drive but clearly did not as parts of the driveway that were covered from this summer's sun are still quite shiny; the parts that were exposed to the hot summer sun have lost their gloss and are now showing whitish patches. Despite many, many phone calls by me, they have not responded and I am considering taking action in the Courts to recover what we paid for the work so that another contractor can put right what was not done to the surface.I would not recommend them More...

Reviewed on Yell

27 November 2018

Really great job undertaken by the Harbron team. Completed within the estimated timeframe and finished product is fantastic - artificial lawn and composite decking project. Would definitely recommend.

Reviewed on Google Maps

30 October 2018

He owes me money for over 3 months and refuses to pay me

Reviewed on Facebook

25 August 2018

We have just had a new resin surface laid on our driveway and I have to say we are over the moon with the finished product. From our initial enquiry to the very end Mark Harbron and his guys have been first class and I cannot recommend them highly enough. Well done guys and thank you. Regards Malcolm Sheppard. More...

Reviewed on Facebook

25 August 2018

We used Harbron Home Improvements 3 weeks ago to install Astro turf on our front & back lawns, and create a new patio and relay all our paths with resin. What a fantastic job they made, the crew were marvellous, very professional and accommodating, it has made the garden absolutely brilliant, and NO maintenance (well, very little!). . . Can't recommend this company enough!. . .Thankyou! More...

Reviewed on Facebook

25 August 2018

This Family run business is first class, Exceptional customer service from start to finish, Fantastic service from a highly knowledgeable team, we are delighted with our home improvements and are already planning more with Harbron home improvements. They are simply the best around, highly recommended!!!! More...

Reviewed on Facebook

25 August 2018

Just had my drive resin bonded, looks absolutely fantastic. The transformation is amazing. Excellent company. Very friendly, professional and reasonable. Nothing was too much trouble. Brilliant customer service, would (and have) recommend to you to everyone.
Can't thank you enough. Hope you put some before and after pictures up.
More...

Reviewed on Facebook

25 August 2018

I used Harbron Home Improvements last year to install artificial turf in my gardenn. All I can say is wow what a great company. The guys were great, from helping me select the right turf to install. The install run smoothly and the finish is superb. Very friendly and professional and cannot recommend the company enough! As for the turf it has been down a year and is by far the best improvement I have made to my home. Anyone thinking of astro, do it! More...

Reviewed on Facebook

25 August 2018

Any labouring jobs Plymouth area ... I'm ur agency already did jobs for u before

Reviewed on Facebook

25 August 2018

Totally transformed our driveway in 2days . Helpful informative staff taking us through every step .Would highly recommend these guys .

Reviewed on Facebook

25 August 2018

Wow what a wonderful job wish to say very happy with the look of our new drive
And thank you to the guys for a fabulous job and attention to detail

Reviewed on Facebook

25 August 2018

Love my patio and every one who comes to the front door loves the steps. Have been recommending to everyone. Very friendly crew and the manager was extremely helpfull .

Reviewed on Facebook

3 August 2018

The service was brilliant, from enquiry to completion of work only 2 weeks.There was always someone available on the phone if I had a query. Our artificial grass has transformed our garden into a safe area for children and pets- they love it.Maintenance minimal, apart from hoovering and permanent beauty.Recommend! More...

Reviewed on Yell

23 July 2018

We had a perfectly seamless experience from start to finish - the office people were very nice, the surveyor was very knowledgeable and really listened to what we wanted.
The installation went without a hitch. We learned so much about laying resin for example how you cant lay in the rain or when its too hot!
Our drive looks great and our family and friends love it- would recommend to anyone!
More...

Reviewed on Facebook

verified
16 July 2018

Landscaping

I am still waiting for the quote, but the company seem very professional and knowledgable

16 July 2018

Was booked in for a survey on the 14th June. The day before I was phoned to say that they wouldn't be coming out and to send in some photos, which I did. a week later I called to ask if the quote had been done, It hadn't but I was told it would be chased up. Another week on and I called again to be told the same thing but that they would get someone to call me back that day with the quote which never happened. Another week on and I was contacted asking how the survey was !? when I explained what had been happening I was promised it would be sorted ASAP. I have just phoned again and still no idea of the quote. This company seems to me to be very unproffessional More...

Reviewed on Facebook

26 May 2018

Fantastic from start to finish, I was well informed every step of the process. Workmanship was second to none, exceeded my expectations! ! In addition, excellent customer service. The new resin drive looks amazing, I would highly recommend. More...

Reviewed on Google Maps

26 May 2018

Cannot recommend this company enough, not just for excellent customer service and communication, but an absolute impecable product which was completed to spec and in a very good time. The workforce were reliable, considerate and maintained the utmost professionalism. Wouldn't hesitate in recommending to all family and friends! Couldn't be more pleased, superb. More...

Reviewed on Google Maps

26 May 2018

delighted with our resin transformation.Truly professional team, from start to finish the guys made sure all our requirements were met. Our driveway has had so many positive comments from our neighbours, And we couldn't be more happy !!!Highly recommended.Thanks guys More...

Reviewed on Google Maps

Q&As

We’re family-run, our reputation is built on old-fashioned values like hard work, clear communication and honest pricing. We love the satisfaction we get when receiving good feedback from all of our customers. We all work extremely hard (whatever the weather) The end result is what we all love most about our business.

We started out 25 years ago as a successful, family-run groundwork construction company. the company has been growing and evolving alongside the family since then. Each person involved brings new ideas and inspiration.

Family run with a pure construction heritage spanning over 25 years
Skilled in-house teams
Trusted reputation and accreditation
7 to 25 year Guarantees (Product Specific)
Insurance backed Resin 10 year Guarantee available
7 year Insurance backed Decking and Fencing guarantee available
Customer focused

Services

Our resin services can really beautify any outdoor space. Resin is a premium, yet affordable alternative to loose gravel, tarmac, block paving and concrete.


Resin-bound paving produces a durable, smooth surface with no loose stones that are perfect for many domestic and commercial applications like driveways, patios, steps, paths and walkways, car parks, tree pits, swimming pool surrounds and many other applications.

From our base in Newton Abbot, we install artificial grass throughout Devon (including Plymouth and Torquay), as well as across Cornwall, Somerset and Dorset.

Our range of artificial grass looks and even feels realistic. It has become a popular choice for residential gardens, sports pitches and even high-end landscape design. Did you know…? Artificial grass displays are now regular winners at the prestigious RHS Chelsea Flower Show.

Yes, artificial grass can be stunning!

Whatever your project, residential or commercial, from standard garden installations to more complex landscape designs, we have the solution in-house. We'll arrange a site visit with one of our surveyors to discuss the best options for your needs and budget. We'll follow this with a written, free, no-obligation quote.

Decking is an attractive and practical alternative to paved patios, muddy or tired-looking grassy areas. Available in softwood, hardwood, composite deck boards, including the premium Millboard range.

Our designs can incorporate anti-slip material for safety and durability, as well as a variety of balustrades, posts rails, steps, disabled access, lighting and many more accessories and finishes to complement your chosen style.

Timber decking creates an attractive space where to relax and entertain friends. Design ideas for wood decking are endless - from a rustic feel to a modern look. Our timber decking is custom-made and installed in softwood or hardwood.

Our designs can incorporate anti-slip material for safety and durability, as well as a variety of balustrades, posts rails, steps, disabled access, lighting and many more accessories and finishes to complement your chosen style.

Take your garden decking into the 21st century with Harbron Home Improvements, the design and installation experts - A company at the cutting edge of outdoor transformation projects across Devon and Cornwall, Dorset and Somerset.

We are the recognised experts for bespoke decking solutions in either hardwood, softwood or the ultra-modern composite products that are setting new standards in style and durability.

Our in-house fitting teams have completed an advanced design and installation course with Millboard, who offer a range of high-quality decking that are even unlike conventional composite decking products.

That means you can both trust in the product – and in the knowledge and expertise of our composite deck installation experts - 100%!

Glass balustrades are breathtaking! They add style and modern elegance to patio decks, verandas and decking. They're practical, too, creating both a safety barrier and a relaxing space with an unobstructed view.

Glass balustrades​ ​complement hardwood or composite decking beautifully. It can come clear, coloured or frosted if you prefer privacy.

We install fencing across Devon (including Exeter, Torquay and Plymouth), as well as throughout Cornwall, Somerset and Dorset.

Wooden ​privacy, security and​ ​enhances​ ​the overall appearance of your property. Also, the most flexible and cost-effective solution to replace fencing that​ ​has​ ​been damaged by storms or the elements.

Our wood​ ​fencing is pressure-treated to extend its​ ​lifespan. Depending on wood grades, we offer an unrivalled 7 to 25-year guarantee.

Lap larch fence panels, featheredge boards, decorative panels, trellis... there are so many designs, styles and colours to choose from!

At Harbron Home Improvements, we​ ​are driveway specialists with over 25 years’ experience. So whether you’re looking for​ ​a new driveway, a driveway extension or your driveway repaired, we have a solution for you.

Selecting the right type of ​driveway​ ​is probably the most crucial part of your project. What is cheaper now may not necessarily prove cost-effective or fulfil your needs in the long run.

That’s why we offer as standard an initial, no-obligation free site survey so we can highlight the best options to suit both your long term needs and budget.​ ​As driveway specialists, our services include guidance and support from quote to completion for resin bound driveways, block paving driveways, tarmac driveways, concrete driveways, gravel driveways and driveway repairs.

Nothing screams good taste and quality more than a resin driveway!

Resin is by far the most cost-effective surface for a driveway because it’s extremely durable and very low maintenance - no need to replace or repair because of cracks, chips or permanent puddles.

Any Design, Any Colour. Make your driveway stand out!

The design options with resin are practically limitless. Whether you opt to match the tone or style of your house or go for a contrasting effect a resin drive will enhance the appearance of your overall property thanks to your choice of colour or decorative borders. You could also add a company or personal logo and make your design truly unique.

Concrete ​driveways are​ ​durable, easy to clean and cost-effective for large areas (if your driveway is intended for 3 or more vehicles).

Block paving driveways can be unique, and they really stand out.

It’s easy to understand why block paving is such a popular alternative to the more traditional tarmac and concrete driveways. First, block ​paving​ ​driveways don't tend to be as costly as other surfacing methods. But its main attraction is the great personalisation possibilities it offers. Flexible in its application, the design options are almost limitless.

Gravel or shingle provides the most affordable alternative for driveways compared to other surfacing methods like tarmac, concrete, block paving or stunning resin, especially for large or extended driveways.

Another advantage is its security aspect – the crunching sound of an approaching visitor or a vehicle instantly alerts you. This is a useful consideration if you live in a secluded area.

Gravel driveways are aesthetically pleasing when properly maintained. You can choose from a multitude of stone aggregate, sizes and colours. The ideal size for gravel is 14-20mm. Any smaller and the stone particles might get stuck in vehicle tyres and shoe treads and scatter even more around your property, creating a messy look; any bigger and it will not feel comfortable underfoot, as well as causing a potential trip hazard.

Thinking of installing a tarmac driveway? You’ve come to the right place!

Tarmac is traditionally the go-to surface for driveways because it’s relatively low-cost and requires little maintenance. It offers the benefit of being able to drive or walk onto the surface within a couple of hours of completion. Although it’s not as high-performance or as aesthetically-pleasing as ​resin​, tarmac driveways still have their place in the modern world.

Tarmac is weather-resistant and inherently porous to allow water drainage. It can sustain heavy loads and should remain pristine for at least 5 years, provided it's properly maintained.

We’ve helped hundreds of customers who had fallen prey to ‘cowboy’ operators and ended up with badly laid resin (see the main picture as real-life example). Common issues are cracks, loose stones (coming off the resin aggregate), white foaming effect, discolouration and patches.

We often identify that no proper survey has taken place, drainage issues were ignored and the sub-base that supports the resin is inadequate. Sometimes, the actual resin mix was too diluted or didn’t set properly.

Resin paving is a specialist technique that requires impeccable planning and preparation. Operatives must lay the resin quickly because it dries fast. Such know-how and expertise cannot be improvised or learnt overnight.

Our staff are trained as resin installers and we do not use subcontractors. All our installers are supervised by Mark Harbron, the owner, on the job and for every job to guarantee first-class service and workmanship.

Our services aim to revitalise your garden and your enjoyment of it. ​We’ll increase its usability by transforming the most challenging space into a gorgeous view.

Installing a resin driveway or laying artificial grass in your garden is a good place to start if you want to increase the overall value of your property. Equally, a garden that is impractical because of its poor use of space or looks unappealing may not reflect well on the property or the homeowner.

At Harbron Home Improvements, our groundwork services range from ​excavation​ to installing drainage systems​, ​decorative edging​, ​kerbing​ and ​walling​.

Our mission is to transform your outdoor areas – driveways, patios, car parks, etc. – into stunning, bespoke and practical spaces. Whatever your project, we’ll turn it into reality.

Because we first started out ​in groundwork services,​ we’ve kept our expertise in-house and never use subcontractors. We feel this is important for our customers, so we can ensure that our workmanship and customer service are consistently first-class.

Whichever surface you choose for your new driveway, patio or garden – resin, artificial grass, tarmac, concrete or block paving – it needs to be laid onto a ​stable​, ​structurally sound structure​.

Our surveyor will advise you if resin or artificial grass can be laid onto your existing surface or not. In some cases, it might be necessary to first lay a solid sub-base like tarmac or concrete and then install a mesh membrane for extra stability. In other cases, only minor work might be required.

For resin driveways, we may also recommend that we install edges or use ‘thickenings’ so the resin is level with the adjoining road surface and doesn’t cause a trip hazard or look unsightly.

We identify potential or existing drainage issues by completing a free, thorough survey of the area. To that effect, we may recommend raising or lowering ground levels or/and installing drainage systems like eco drains, soakaways, recess covers, etc. We always ensure that our installations comply with the latest SuDS (Sustainable System Drainage) building regulations​.

Any initial need for groundwork will be clearly explained by our surveyor and form part of your free written quotation so everything is clear from the onset.

It’s not just outdoor transformations and dramatic landscaping projects that Harbron Home Improvements excel in.

We are happy to take on the mundane maintenance, as well as the magical makeovers! We all lead busy lives and sometimes, schedules just don’t allow for those regular garden chores that, try as we might, we can’t keep on top of all of the time.

That’s where our dedicated and diligent garden maintenance team come in helping to keep your garden clean and tidy, 12 months of the year. It’s one thing planting a garden, but it’s altogether a different thing to maintain it staying on top of the weeding, the regular lawn mowing and treatment...and more!

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