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Harbord Management Company

Hayling Island, Hampshire, Hampshire

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‘19 Certificate of Excellence, 2019

About

Block Management company that offers a high level of customer sevice and focus on using locally sourced contractors to reduce overall costs to Leaseholders and Freeholders.

We are fully compliant with ARMA and members of the Property Ombudsmen Scheme.

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5/5

1 customer review

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4 November 2018

Fantastic level of service. Resolved my issue within hours of reporting it. I'm really happy that if there is a problem someone is there to deal with it and they actually care. Would highly recommend, I'm so glad we changed agents. More...

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Q&As

I have always been an organised person, I like dealing with people and property .
I like to run my business smoothly, I don't like to go home with any unanswered emails or phone calls.
It is vital to build up good relationships with my leaseholders and this a focus of my company. I strongly believe in being very customer focused and don't expect anyone to use complicated software , we have a conversation.
Problems don't phase me, I try to be as helpful as possible when problems occur.

I have been a leaseholder myself and at times felt like I was banging my head against a wall with lack of communication and transparency.
I felt I could do so much better, I started as an assistant for two managers, I then went on to become the youngest Manager in my company with the biggest portfolio. I was still not satisfied with the manner in which blocks were managed and went on to set up my own company. I manage my company from a Leaseholders perspective.

I will make time for you, I will listen to what you say, I will attend regular site visits and I do mean regular. I am often able to help with matters outside of my job description due to the contacts I have built up.
I am very happy to meet for a chat over coffee, no obligation, I understand that changing a Management Company takes time and consideration. I am happy to provide leaseholders details ( with their consent ) in order for you to take up a reference . I look forward to meeting you . Jasmine