Happy Pet Place

Happy Pet Place

Happy Pet Place locationMedinah, Illinois

(5 Reviews)
Happy Pet Place Reviews

Happy Pet Place Reviews

Review of Happy Pet Place by Tim Happ
5 27/03/2018 Tim Happ

Great place! Everyone is very friendly. Dogs love the play time.

Review of Happy Pet Place by NelliRose Farella
5 12/01/2018 NelliRose Farella

I researched quite a bit and decided on Happy Pet Place and I am SO happy I found them!! Their process is seamless in registering online and they call your vet directly to obtain all the information they need. Autumn and Amanda are beyond sweet and treat my pup like he is the most special little man in the world:) They provide you photos and a progress report of your pup's day and give you a recap in person of how their day was. I am SO grateful that my pup is in such great care, developing social skills, and wearing himself out once a week with all his new friends!! Thank you SO much, Autumn & Amanda for your kindness and love for each pup that visits!!

Review of Happy Pet Place by Wendy Ellen Pellicci
1 05/01/2018 Wendy Ellen Pellicci

I want to share an experience we had this week at HPP and hopefully you won't have to go through the same thing we did. We dropped off our dog, Cairo, for a day and a half of boarding. When I picked him up he was obviously hurt. He was limping and laid down and wouldn't even walk to the car. His paw was completely raw and the manager insisted that he had been "fine" before I got there and this happens a lot to new clients because they aren't used to all the play. Our dog has been to Camp Bow Wow on numerous occasions and has been boarded over the summer for four days with no issues. I know that it was incredibly cold this week and they did send pictures of him playing outside. It seems to me that he was probably left outside for too long in this frigid temperature and that's how he became injured. I understand that accidents happen but this should not have gone undetected by the staff. The manager refused to take any responsibility for what happened and even told me we were no longer welcome there when I brought up my concerns. I asked to speak to the owner, Jolie, and was told that wasn't going to happen.
I wouldn't trust HPP to take care of our dog ever again and it's obvious that they refuse to learn from their mistakes, so it will happen again. Hopefully, just not to you.

Review of Happy Pet Place by Beckie Cosgrove
5 10/11/2017 Beckie Cosgrove

My dog loves to go to Happy Pet Place. I am home most days, so she doesn't go regularly, but they still remember us both each time. They send report cards and photos to my phone letting me know how she is doing.

Review of Happy Pet Place by Melanie Anthony
5 10/05/2017 Melanie Anthony

My dog has been coming here for over a year. This is her second home. She loves all the staff and her doggie friends. They have improved communication with pet parents by texting pictures of your dog so you stay connected. The staff interact with your dog all through the day. We are very fortunate that Happy Pet Place is in our area but I would drive miles to bring her here. They also do grooming at your request so you don't have to take time out of your busy schedule to go to a groomer.

Happy Pet Place

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