Hand & Stone Massage and Facial Spa Canada

I have been going here for awhile,  the staff are friendly and the service is great.  Would recommend them. My massage therapist is Jack and he is great. Joan does my facials and she is very good. More...

Reviewed on Yelp

The hand and stone of carle place is a very organized friendly flexible place to work. The owners and manager care 100% in their heart about us employees and their business. Very much enjoy working with this location. More...

Reviewed on Indeed.com

They are willing to hire people who don’t have work experience and train them. Since the pay is commission base only, it could be inconsistent in your income. The good part is if you’re motivated individual, you have a chance to make more money by upgrading and move the tier level to get pay more. The benefits are depend on the owners in each location. More...

Reviewed on Indeed.com

I have worked at Hand and Stone for about a year and a half now. It is my first job fresh out of massage school. My clients and co-workers are wonderful! I have a full schedule everyday. It was fairly easy to build up a clientele here. I am typically booked out 2-3 weeks in advance. More...

Reviewed on Indeed.com

My work day hand and stone was fun , I would great customers I love making a connection with them I usually talk with them for a bit before there service I sometimes make suggestion so they can get the most experience from there massage , and what I did like about working there was I was allowed to get a free massage once month

Reviewed on Indeed.com

I love my job they are like my family. They are so welcoming and treat me with the best respect. My management is caring of how their staff is doing at all times they check on us.

Reviewed on Indeed.com

Work environment is very hectic, the clients coming in can be very rude and act very stuck up and act out. If something is nit done their own way and co workers are rude.

Reviewed on Indeed.com

I had my first massage today at Hand and Stone wonderful customer service . My massage was done by Anthony one of the best massages I have ever had . Highly recommend them .

Reviewed on Facebook

loved the job in itself. Great environment. Great coworkers. Biggest issue was little pay. Promises of great commission pay outs but honestly there not too great. You're basically managing the whole spa as a front desk associate and making just at minimum wage. You can work at Chick-Fil-A with less responsibility and stress for better pay. More...

Reviewed on Indeed.com

I have grown exponentially as a professional in this environment. Unfortunately, not all of my goals have been supported. My needs have not been respected . I enjoy being close to home and the ability to make commission on top of my base pay. I also earn substantial bonuses every month. This however does not compensate for the lack of full time management. The culture has suffered as a result. I also had not the official title as lead although I was performing lead responsibilities for a long time. I felt this lack of recognition is very disrespectful. More...

Reviewed on Indeed.com

Nice, clean new spa. The staff is amazing; always smiling. Great experience

Reviewed on Facebook

Fantastic friendly and professional service .I had facial with peel done few times and always feels great . What I like the most is the fact that Hand &Stone Spa aways use best skin products . Location is great with plenty of parking space .I look forward for my next app. More...

Reviewed on Yelp

Love this Spa and a great and relaxing place to work. Although sometimes it does get a little bit high school-ish working with some of the girls here.

Reviewed on Indeed.com

My typical day at Hand and stone is pretty laid back. I work P/T in the evening.I have learned a lot by educating my self, and taking classes in New York about skincare. The workplace culture is very diverse. We all work well together, and help each other's.The most enjoyable part of my job is to service the client's ,educate them, sell them the appropriate product for their skin types. I advice them to follow protocol homeware treatments. More...

Reviewed on Indeed.com

As a lead esthetician I am responsible for overseeing and managing the Esthetics Department.Responsible for achieving all Esthetics and Retail Sales Goals as outlined by Spa Management. The culture is diverse with different ethnicity. The hardest part of my job is to get all the Estheticians to be on the right page.The most enjoyable part of my job is clients service. My #1 goalPros BreaksCons Healthcare for full-time worker More...

Reviewed on Indeed.com

Great support and fair compensation for work done. Pushes sales and upgrades, which MTs get commission on. Pay can range from $18. 00 to $30.00 or more depending on tips received and upgrades added to service. More...

Reviewed on Indeed.com

I started at the front desk and worked my way into an assistant manager role. I did not work in a spa before but I love sales so this was a good fit for me. They train you on everything you need to know to do good. It’s nice having a base pay per hour fir safety plus you can make good money with commission and bonuses if you are good at sales. You don’t have to be pushy. You just have to like talking to people and making them feel special. Allot of things are scripted here but that’s good with me. I don’t have to guess what to say in all types of situations. More...

Reviewed on Indeed.com

all there service are fantastic..clean relaxing anf will continue being a member in to the new year

Reviewed on Facebook

Location: easily and conveniently accessibleStaffs: friendly, approachable, courteous and respectful, caring and knowledgeable Pricing: affordableEnvironment: positive and diversity

Reviewed on Indeed.com

Love working for them! Opportunity for advancement great pay structure Owners are caring and generous. They make me feel value And care for they are open to suggestions

Reviewed on Indeed.com

It is different per owner because it is a franchise spa and can be opened and ran how ever that specific owner wants things done and that can be good and bad

Reviewed on Indeed.com

Friendly staff and amazing calm atmosphere! Highly recommend to anyone looking for spa services

Reviewed on Facebook

Good atmosphere and great colleagues. The facilities work very well, hot stone units and towel units are all functional, and despite occupying a small space, you've got everything you need to be successful.

Reviewed on Indeed.com

I loved the team I worked with at Hand and Stone. The environment was quiet and was only busy at the top of every hour when people came in and checked out from their massage. One thing to be prepared for in a place like this is, THEY WILL BUG YOU ABOUT A MEMBERSHIP. More...

Reviewed on Indeed.com

Great opportunity to learn customer service for entry level employees. Good learning experience and growth for experienced Sales Associates. Easy work place.

Reviewed on Indeed.com

Its a great job its just the pushing of selling memberships were really not for me since I care about people a lot knowing their backgroundas you get to know them I put myself in their shoes and become worried.

Reviewed on Indeed.com

It was a great experience. Thank you for an amazing service . the staff is so friendly and professional. It's a great place to relax.

Reviewed on Facebook

Love working for Hand and Stone fair and friendly management. Good benefits. I have worked in high end spa’s for years and Hand and Stone west village is far superior.

Reviewed on Indeed.com

Hi everyone, just wanted to say I had a great appointment at Hand and Stone Derry Rd location this past Sunday The service was great, Yara is very professional and is also a very nice person. The facilities are also very nice, spacious and clean. The front desk staff were polite and upbeat and I felt comfortable from the moment I arrived. oh, and as a bonus, lots of parking and the location is convenient and easy to find. overall great experience and I would highly recommend Yara !!! More...

Reviewed on Facebook

Overall I love the people I work with and the environment. My experience they have had a hard time adjusting my schedule after months* of asking for a change. The amount of detailed work we do I do not think is worth the pay for associate or assistant manager. I do believe they should raise the wage. More...

Reviewed on Indeed.com

People there are like a big family. There is laughter in the breakroom, spa is clean, management is detail oriented and supportive. The hours are flexible. Steady member base. More...

Reviewed on Indeed.com

Good management. The manager is nice and willing to help. Good place to work. Flexible schedule. Friendly coworker. Discount on product and services. Will recommend.

Reviewed on Indeed.com

This is a great place to work. The work environment is fast-paced but still relaxed. The best thing is discounted services and working in a nice environment with great people. The worst thing is sometimes dealing with customers. More...

Reviewed on Indeed.com

I really don’t care to make a review of this company. It’s good to learn and move on. Lots of turn over and lots of people it’s a job with a semi steady flow of clients

Reviewed on Indeed.com

Amazing relaxing place. Facial was great! I love how everyone there is so nice, takes the time to talk to you and makes sure you are getting an amazing experience! Highly recommend!

Reviewed on Facebook

This Hand and Stone has a great family feeling between co-workers. Spa manager and Front Desk Managers are great but owners pay low starting at 11 an hour for front desk. Pay can change quarterly depending on meeting sales goals meaning increase one quarter then decrease the next quarter. Profit driven More...

Reviewed on Indeed.com

Working here has been great. Very nice people who work here. Getting to know the therapists was great before taking advantage of the service’s with the employee discount.Pros PeacefulCons Drama

Reviewed on Indeed.com

My experience was ok . The people were nice for the most part. I learned alot there and I got to know some nice people. I tried to keep up with things and anme changes but I just couldn't. Over Al the experience was very nice. More...

Reviewed on Indeed.com

It was a great experience ever, amazing customer service and amazing products. It’s really a great place to relaxed and have an excellent results you could see all over. Great job Hand and stone spa

Reviewed on Facebook

Wonderful experience! Was able to learn new services to add to my private practice. Owner, manager and fellow workers were all supportive and interesting. I would return if the need arises.Pros Great supportive culture More...

Reviewed on Indeed.com

Its so much potential at this place and this location. its newer and everything is clean all updated and newer products and modalities. A decent area as far as potential customers but the market of clientele we have gotten just doesn't match the population. Super Slow start and is commission only so sometimes you could be there your whole shift multiple days and not get paid. In that instance you're actually losing money because you have to factor in gas. I really want this place to work out. There is potential for very high earnings here but not consistent at all. I will have to get a second job which is discouraging because I paid a pretty penny for a career where I wouldn't have to do that.Pros New, Clean, PotentialCons little to no appointments during shifts More...

Reviewed on Indeed.com

Very supportive environment from staff and management including the members. You become attached to the easy going routine and seeing people who depend on you to make them feel better. Pros Friendly environmentCons Pay became an issue More...

Reviewed on Indeed.com

very knowledgeable and focused on your pain points.

Reviewed on Facebook

It was an okay job for the moment. Not too hectic. Fairly easy Management was cool, very understanding but pushed us to sell memberships when we only received a small commission off of it and selling products

Reviewed on Indeed.com

This was an experience through the school since I had to complete Externship hours. This was a fairly new location when I was there and they were getting things going. The staff was friendly, the management was helpful and professional. It was an overall, good experience. More...

Reviewed on Indeed.com