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HALO Storm Restoration

Buckner, Texas

(45)
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5/5

45 customer reviews

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16 October 2019

Stephen was wonderful to work with. Dealt with my insurance and did a great job with replacing my roof and gutters. Very responsive and very professional. I highly recommend!

Reviewed on Better Business Bureau

12 October 2019

We had hail damage and selected Halo Storm Restoration to perform our repairs. They reroofed the house, put on new gutters, painted the fence, painted the garage doors and replaced our damaged window screens. They worked with our homeowners insurance company to get the repairs covered. They are not perfect. There were some time lags, attributed to rain, but neighbors are still getting work done and ours is finished. And there were a couple places where nails popped on the inside ceiling needing patching. We are happy with their work and would use them again. More...

Reviewed on Better Business Bureau

27 June 2019

Chris ******** did a great job on our roof claim. He handled almost all of the interaction with the insurance company and adjuster. The work crews were timely and cleaned up well after the job was completed. More...

Reviewed on Better Business Bureau

2 February 2019

Chris Mortimer and his team at halo made our first roof replacement from a hailstorm seamless and drama free. Thank you Chris!

Reviewed on Facebook

2 February 2019

I'm so happy I chose Halo Storm Restoration. Chris Mortimer made the process of dealing with hail damage stress free and I am very happy with the quality of work and would use them again!

Reviewed on Facebook

2 February 2019

Great overall experience. The Halo team did a great job planning our roof replacement and was in and out in 1.5 days. They also did a good job explaining the process and helped us understand the financial part of the claim.

Reviewed on Facebook

2 February 2019

We used Halo Storm Restoration after the April 2017 hail storm. I was impressed with the great customer service. All of our repairs were done in a timely manner and they did a great job! If the need arises, we will definitely use them again in the future! More...

Reviewed on Facebook

2 February 2019

We used Halo Storm Restoration after the latest hail storm in April. Chris was quick to get to us and worked with us to reduce our out of pocket costs. The roofing team was fast - 8 guys completed the work in one day - and they cleaned up the yard perfectly when they were finished. We would definitely use them again! More...

Reviewed on Facebook

2 February 2019

Chris and his team at Halo recently completed replacing our roof, along with all the other damage caused by the recent hail storm (i. e. fence, fixtures, AC unit, yard lights, etc.). Chris did an outstanding job project managing each job for us. When I had a question, concern or request, he was incredibly prompt in addressing it. I am very confident in recommending Halo Storm Restoration! More...

Reviewed on Facebook

2 February 2019

Chris and his staff did an amazing job on our roof! Chris met with our adjuster and got us a very reasonable price. My husband and I were very impressed. Chris and his team are honest and hard working guys . Highly recommend them!! More...

Reviewed on Facebook

2 February 2019

We are so appreciative for Chris and his help with our house after suffering major damage after a hailstorm this year. He was great at communication and coming to our house personally to check on the repairs during the process. He also met with our insurance adjuster which was critical in ensuring all damages were correctly identified and reimbursed. Thank you HALO and Chris! More...

Reviewed on Facebook

2 February 2019

Chris was great to deal with and delivered everything he promised. He even showed on time and when he said he would which is rare these days. I would highly recommend this company. Even my neighbor commented on how well a job they did. More...

Reviewed on Facebook

2 February 2019

We chose HALO Restoration to replace our roof after a terrible hail storm. Fortunately for us, HALO was able to handle all of our damages beyond just the roof (gutters/screens/mailbox,etc. ). Chris (HALO) was very articulate, organized, and understanding of our concerns.
He explained the difference in roofing materials, reviewed the entire roofing process and what we should expect. He reviewed the timelines and various milestones. Once we signed the contract, he took control and kept us up to date throughout the project. We were also impressed by the work crews. They were clean, efficient, and did an excellent job. Chris personally checked on the work the crew was doing and followed up with us when the job was done to assure our satisfaction. The final result: beautiful roof, yard clean of debris, and completed on time. If another storm should damage our house again, we will definitely call HALO!
More...

Reviewed on Facebook

2 February 2019

Customer service is "through the roof"! I referred them to a friend who had some leaks and Chris came out to do an estimate that week. He promised to work with insurance company to make sure they pay as little out of pocket as possible. Very impressive and I will definitely refer him to as many people as I can! More...

Reviewed on Facebook

2 February 2019

This was our 1st Texas hail storm and were immediately inundated with a million roofers looking for the job. We chose Halo because our Realtor referred us and the Partner is local to our neighborhood. He did very well by us. His roofing crew was respectful of my property and he did great follow up care. Halo also handled the complete job to get gutters,windows, and fencing complete in a timely manner. Thank you, Halo, for great service! More...

Reviewed on Facebook

2 February 2019

Halo did a great job. Chris was very helpful and responsive to questions. I would recommend them to others in need of their services.

Reviewed on Facebook

2 February 2019

Our home had many areas in need of repair after being hit by a hail storm, and Halo was able to attend each issue. From patching our roof immediately following the storm, to submitting paperwork to the insurance company, to coordinating all of the work (windows, gutters, roof, A/C), and finally inspecting the work once it was completed, Chris and his crews were extremely professional, easy to communicate with, and great to work with. I would absolutely call on Halo for future needs, and highly recommend to friends and family. More...

Reviewed on Facebook

2 February 2019

Halo Storm Restoration is a fantastic company! Storm damage can be a frustrating and emotional time and Chris did a great job helping us through the process. He also made several recommendations to help with the ventilation issues in our attic. The crew that came and did the actual job was professional and clean. The entire process from top to bottom was top-notch. I will be recommending Halo to all my friends and family! More...

Reviewed on Facebook

2 February 2019

Halo Storm Restoration did a great job re-shingling our roof recently. The salesperson, Chris, was very professional and upfront about the costs and entire procedure. During the work on our house, the crew was respectful of our pool and landscape doing a good job of picking up after themselves. Also Chris came out during installation to make sure everything was going as planned and that I was happy with the service. After the install, they came out to pick up all nails and garbage leaving the house just as it first looked prior to installation. Thank you Halo! More...

Reviewed on Facebook

2 February 2019

We were referred to Halo by our insurance agent/friend after a large hail storm hit our home leaving us with a lot of damage. Halo was able to come out quickly following the storm to inspect and patch our roof. They handled everything from working with our insurance adjuster, submitting paperwork to the insurance company, to coordinating all of the work (window, gutters, roof and garage door), and inspecting the work once it was completed. Chis and his crew were extremely professional and easy to communicate with. I would highly recommend them to family and friends. More...

Reviewed on Facebook

2 February 2019

We had such a great experience with Halo. Chris Mortimer came and gave us a quote and he was the only one who sat down with me and went over everything they offered and the pricing instead of taking our insurance papers to look at. He was very professional and our roof looks amazing and was done in a timely manner. We appreciated everything and highly recommend Halo for anyone that needs a new roof. More...

Reviewed on Facebook

2 February 2019

Our experience was top notch. No surprises, and they were always helpful answering questions or easing concerns when they arose. One of the most important traits in a contractor is to be responsive and prompt. I would use Halo again, and recommend them to anyone needing an outstanding roofer! More...

Reviewed on Facebook

2 February 2019

I just wanted to share my experience with Halo Storm restoration. If anyone hasn’t had their roof replaced yet, the one-year storm deadline is approaching, and they will come take a look at your roof for free. The owner we dealt with directly, Stephen Dacus, lives here in Waterview and is also a firefighter and father of two. He made us feel like we were old friends and really treated us like family, going over and above to make sure our needs were met without having to pay a dime out of pocket, which was really important to us. Even with our deductible from the insurance agency, everything was covered 100%. We got a free roof, free vents, free fence pressure washing and staining, and he is working on a new front door for us! He was professional and friendly, taking the time to explain things every step of the way and work around our busy schedules. The workers were fast and efficient -- the roof was complete within 2 days -- and none of the workers needed to set foot in our home for any reason, so we weren’t inconvenienced. He personally did a property walk after the roof was complete to make sure everything was very clean and no debris, including a specialized system for getting all the nails out of the grass, which was important to us because we have little kids and the neighbors’ pets in our lawn often. I’m sure there are many good roofing companies out there, but this guy was really great, pleasant and professional, not just with us but with the insurance adjuster and everyone. Most of all, we knew we could trust him and that he wasn’t cutting corners or overcharging. He had our best interests at heart. Tell him you don’t want to pay a dime out of pocket, and he will take care of you like he did for us. More...

Reviewed on Facebook

3 August 2018

Halo storm restoration did an excellent job on our new roof and gutters after the hailstorm. Their customer service is excellent, follow ups are perfect, and they worked with my insurance company so I didn't have to. I highly recommend Halo and especially Stephen Dacus, sales manager! More...

Reviewed on Yelp

6 July 2018

Extremely professional, high quality work, great communication, very organized and just an honest quality company! Thanks Halo for making the process so easy and doing it right the first time.

Reviewed on Better Business Bureau

26 June 2018

Halo storm restoration did a great job on my roof. Couldn't have been more pleased with the results.

Reviewed on Better Business Bureau

24 June 2018

I had a great experience in working with HALO Storm Restoration, while replacing my roof, gutters, and some minor interior water damage. They responded quickly to scheduling the evaluation, quote, and the actual work. I would definitely recommend using them and will use them in the future. More...

Reviewed on Better Business Bureau

15 March 2018

I would highly recommend Halo roofing. They were very professional and our roof was done in a timely fashion. The were very happy to oblige us when we requested little things like an extra layer of stain on our fence. They were great about cleaning up and they were very mindful of our artificial turf in our backyard and took measures to protect it and to protect our patio furniture. When a little stained dripped on the concrete they promptly cleaned it when we asked and I think it actually looks better than before. We appreciated their hard work and our roof looks amazing. A big thank you to ***** ******** and Halo for everything. I highly recommend this company to anyone looking for a new roof More...

Reviewed on Better Business Bureau

10 December 2017

Halo did a great job on our roof and repair project following hail damage. They were quick to respond and addressed all our issues and concerns. Also helped us deal with insurance issues quickly and effectively. Highly recommend using them! More...

Reviewed on Better Business Bureau

29 October 2017

We hired Halo to do our storm restoration after the Spring Hail storm that hit North Texas, We live in Lantana. From the moment Halo came to our house to do an inspection they came off as more professional than any of the other companies who assessed the damage. From the moment we hired them they were ready to work and within a few days we were scheduled for our work once we were ready to start. I was notified every time a worker was going to do repairs and they all finished in a timely fashion. When small issues arose, Halo was quick to remedy them. Their customer service was outstanding. If I ever need storm repairs in the future I'll definitely use Halo again. More...

Reviewed on Better Business Bureau

5 October 2017

Halo restoration owned by ***** ******** did a fantastic job installing our roof. He followed up during the install and after. There were a couple damaged screens and scratched windows from the falling roofing. ***** came by right after completion and had the windows and screens replaced within 14 days. The whole job was seamless and ***** was professional, courteous and thorough. More...

Reviewed on Better Business Bureau

28 September 2017

We were referred to Halo by our insurance agent after a large hail storm hit our home leaving us with a lot of damage. Halo was able to come out quickly following the storm to inspect and patch our roof. They handled everything from working with our insurance adjuster, submitting paperwork to the insurance company, to coordinating all of the work (window, gutters, roof and garage door), and inspecting the work once it was completed. Chis and his crew were extremely professional and easy to communicate with. I would highly recommend them to family and friends. More...

Reviewed on Better Business Bureau

27 September 2017

The Halo team did a great job on our new roof. This was our first time buying a new roof and they made it easy and simple.

Reviewed on Better Business Bureau

8 August 2017

This was our 1st Texas hail storm and were immediately inundated with a million roofers looking for the job. We chose Halo because the Partner is local to our neighborhood. He did very well by us. His roofing crew was respectful of my property and he did great follow up care. Halo also handled the complete job to get gutters,windows, and fencing complete in a timely manner. Thank you, Halo, for great service! More...

Reviewed on Better Business Bureau

3 August 2017

Halo Storm Restoration did a great job re-shingling our roof recently. The salesperson was very professional and upfront about the costs and entire procedure. During the work on our house, the crew was respectful of our pool and landscape doing a good job of picking up after themselves. Also the salesperson came out during installation to make sure everything was going as planned and that I was happy with the service. After the install, they came out to pick up all nails and garbage leaving the house just as it first looked prior to installation. Thank you Halo! More...

Reviewed on Better Business Bureau

1 August 2017

We just used Halo Storm Restoration to replace our roof after the horrible hail storm in March. I have to say the process could not have gone smoother. They took care of everything and I didn't have to call multiple companies to fix all the other damage the storm caused. On top if that ***** ******** was always kind and professional. I felt like I was in the hands of a fruend. More...

Reviewed on Better Business Bureau

1 August 2017

We used Halo Storm Restoration when our neighborhood was hit by a hail storm. Our home had many areas in need of repair, and Halo was able to attend each issue. From patching our roof immediately following the storm, to submitting paperwork to the insurance company, to coordinating all of the work (windows, gutters, roof, A/C), and finally inspecting the work once it was completed, ***** and his crews were extremely professional, easy to communicate with, and great to work with. I would absolutely call on Halo for future needs, and highly recommend to friends and family. More...

Reviewed on Better Business Bureau

30 July 2017

We used Halo Storm Restoration after the April 2017 hailstorm. They did all of our repairs in a timely manner, kept the work site clean and did a great job on everything. We would definitely use them again if the need arises. More...

Reviewed on Better Business Bureau

24 July 2017

We chose HALO Restoration to replace our roof after a terrible hail storm. Fortunately for us, Halo was able to handle all of our damages beyond just the roof (gutters/screens/mailbox, etc. ). ***** (Halo) was very articulate, organized, and understanding of our concerns. He explained the difference in roofing materials, review the entire roofing process and what we should expect. He reviewed the timelines and various milestones. Once we signed the contract, he took control and kept us updated throughout the project. We were also impressed by the work crews. They were efficient, clean and did an excellent job. ***** personally checked on the work the crew was doing and followed up with us when the job was done to assure our satisfaction. The final result: beautiful roof, yard cleaned of debris, and completed on time. If another storm should damage our house again, we will definitely call HALO! More...

Reviewed on Better Business Bureau

20 July 2017

Very transparent with the process from estimate through completion. Very attentive to detail and returns/calls texts quickly, if not immediately. No hard sales push either! Will be back again after the next hail storm, although I hope that's a long ways down the road! More...

Reviewed on Better Business Bureau

13 June 2017

After much research, ***** and Halo Storm Resorsriok were a great pick to help us repair our home after a huge hailstorm this Spring. ***** was extremely accessible with any questions I had during the process and always prompt in his replies. He personally made several visits to our home before, during, and after the repairs to complete walk through with us, meet with our insurance adjuster, and explain our claim. We are so appreciative that he helped navigate us through this process! More...

Reviewed on Better Business Bureau

22 May 2017

Halo Restoration just finished our roof. We found Chris M******* to be very informed about roofing and the various products. He was patient with my insistence on not harming my plants near the roof. He even offered to install a wooden box around one young trees. His crew showed up on time and did a professional job as well as cleaned the area to our satisfaction. He have been most impressed with him and Halo. More...

Reviewed on Better Business Bureau

31 March 2017

Halo Storm Restoration is a great company! Chris and his team did a fantastic job throughout the entire process. Several recommendation were made to improve the air circulation in our attic and that was much appreciated. The install crew was professional and did a good job at keeping the property clean and picked-up. I highly recommend this company for your roofing needs. More...

Reviewed on Better Business Bureau

9 July 2014

I would recommend Chris from Halo to everybody and I have been !!!!  He was honest, friendly, sincere, reliable, a man of his word, reliable, punctual, and having Chris replace our roof, gutters, windows was so much easier than my husband and I thought ! !!  He did an EXCELLANT job !!!!  He answered every question we had through the process !!!!It was a blessing to have him and get to know him through this process.Gail H More...

Reviewed on Yelp

9 July 2014

We  had a total roof replacement resulting form a massive hail storm in Frisco, Tx.  We were referred to Chris Mortimer of Halo Restoration.  Chris was punctual and professional as he met to asess the damage, and further consulted and met with the adjustor onsite to advocate repairs necessary on our behalf.  He detailed his services and developed a plan to repair.  He offered a number of alternatives for our consideration and was patient  as he explained the scope of services offered.  He is trustworthy, dependable, and the work done was outstanding....exceeding our high expectations of service and excellence. More...

Reviewed on Yelp