Hall Garth hotel

Hall Garth hotel

Hall Garth hotel  is a verified pro service provider Certificate of Excellence 2019

Hall Garth hotel  locationCoatham Mundeville, Darlington

(20 Reviews)
Hall Garth hotel  Reviews

Hall Garth hotel Reviews

Review of Hall Garth hotel  by Lynn Hutchinson
4 Lynn Hutchinson

Went for a spa day with treatment and afternoon tea .. staff were lovely, spa was small but it wasn't busy as went on a week day so no issues, there was a gym but we didn't use it. Service for food was very slow, we waited over 20 mins for 2 paninis and it wasn't busy .. saying that I thoroughly enjoyed the day, afternoon tea was beautiful , scones and sausage rolls seemed home made and we ate in the large conservatory overlooking the grounds / golf course ... Definitely worth the price we paid, I'd go back :-)

Review of Hall Garth hotel  by Jackie Dixon
5 Jackie Dixon

Love place all round .food facilities staff grounds all lovely x

Review of Hall Garth hotel  by Stephen Chapy Chapman
5 Stephen Chapy Chapman

27/1/18 overnight stay for me and my wife spa was lovely and relaxing, had 3 course meal food was outstanding and great service will be back again soon thanks

Review of Hall Garth hotel  by Leanne Corker
2 Leanne Corker

Well last Friday as a present my parents bought us a night stay here on our wedding night. Room was lovely although it was very cold. Sadly we went down for breakfast the next morning to be informed there was a problem with the gas so only a continental breakfast was available, the young lady serving offered full breakfast refund. On checking out the man on reception basically called us liars and that there was no refund offered for breakfast , I asked him to speak to the lady who offered it and she confirmed she offered it to us. What a dressing down he gave her infront off us was not very pleasant and very uncomfortable. Sadly after emailing our complaint about a stay on such a special night I feel there is very little empathy and zero offer of any sort of compensation. Very disappointed in our stay here

Review of Hall Garth hotel  by Trisha Holder Fisher
5 Trisha Holder Fisher

Having a great weekend at this beautiful hotel. Spa is fabulous, food is excellent and staff are so helpful and friendly. Will definitely be coming back.

Review of Hall Garth hotel  by Laura Godfrey
4 Laura Godfrey

We had a lovely stay. Beautiful room and amazing veiws of the golf course and grounds. Spent the afternoon in the spa and the staff were very accommodating and friendly. We both had lovely massages done by Angela and would definitely recommend her. The only thing that wasn't the up to par with the rest of the experience was breakfast was quite expensive for what it was other than that would gladly go back again

Review of Hall Garth hotel  by Kimberley Mayhew
3 Kimberley Mayhew

I have just getting home from staying at hallgarth for my 30th birthday with my mam,sister in law and daughter 6years old. We checked in at 2pm and the room was outstanding so cosy we stayed in room 56 great family room. Double bed in one room and two single in the other with a bathroom. Very nice warm and cosy. Few cobwebs around and sum dust. I am picky with due to been a cleaner my self.

We went to the spa and had a lovely relax .. staff lovely so helpful ordered us wine and juice. Lovely clean warm and relaxing.

Before afternoon tea we had a drink in the bar we ordered a bottle of wine and a fruit juice to be told to take a seat as no wine in the fridge to wait a while we got our wine in the end.

4.30pm we went for afternoon tea in restaurant when we walked in no1 was around so we just sat down. It smelt of fish really strong smell of it which was putting me off eatten. A man came into the room and we said we booked in for afternoon tea for him to say cream tea? But all was ok he served us out afternoon tea. I had a few of these and for the price they weren't nothing great would give them a 5 out of 10. Very slow service. Scones lovely warm fresh. Child had a plain ham sandwich with crisps lovely just too much butter for a child wen no butter on adults �.
The man was nice just slow service he brought out my birthday cake my mam had put to one side as a surprise.

After we went back to the stables (only bar) really busy due to wedding and only one member of staff. We ordered a bottle of wine to be told to take a seat again and to wait 20min for the bottle of wine due to only one member of staff and no wine again � it the only bar we were told etc no wine haha. When the young girl brought the wine we asked for the tv on and we waited another 15min. As she was on her own at a busy time. We were sat on the brown sofas as u walk in. Another young girl walked in and we asked her she brought the remove to the tv not working.

There was just no music or atmosphere in the stable bar. There was glasses left all over off the wedding guess.

We left at 8ish to walk over the other end for the lounge to be dirty glasses all over and the fire broke. We asked to order some chips to take to our room the man said we would have to charge us room service with is £5 a tray. We ordered the chip they were quick but the expensive chip haha as we were in the restaurant we could of just waited and took them our self but we weren't allowed.

I would give the spa 5 stars.
The other I would give 3star

I hope u can improve yr service,atmosphere

Review of Hall Garth hotel  by Sue Fiskel
5 Sue Fiskel

We are here for a wedding arrived Friday for the wedding today. And up to now I do have to say staff great, room is lovely, golf course is well kept. Home tomorrow. So I will put another review on then.

Review of Hall Garth hotel  by Emily Spinks
5 Emily Spinks

Stunning location, made even more perfect by the thick covering of snow! Beautiful!
I arranged a spa day with afternoon tea for my mams 60th birthday as a surprise & from my initial phone call to Angela (she was fab) to arrange to actually turn up on the day was excellent. The massage was gorgeous, all staff were friendly & couldn’t do enough for us & the afternoon tea was delicious!! Thank you! I would highly recommend anyone looking for a special treat to book here!

Review of Hall Garth hotel  by Mary Louise Aston
5 Mary Louise Aston

Just returned home after a two day spa break and have to say we thought it was amazing. The grounds are beautiful, our room was spotlessly clean, the food was delicious and the staff were all very friendly. We had a wonderful few days and will definitely return.

Review of Hall Garth hotel  by Brian Marchmont
4 Brian Marchmont

Nice hotel with very good amenities we stayed in a large room which was very well equipped with four poster bed,flatscreen TV & tea & coffee making facilities. We also on our stay were given the use of the leisure facilities which comprised of gym ,swimming pool sauna steam room & jacuzzi.The food in the restaurant was good plenty of choices for all 3 courses. Must give a mention to all the staff at the hotel with a special mention to Tracey on reception who checked us in very professionally and directed us to all the facilities in the hotel

Review of Hall Garth hotel  by Kelly Raine
5 Kelly Raine

Had my wedding at the hallgarth and cannot recommend the venue enough all of the staff were amazing and couldn't do enough for us. Fabulous grounds lovely food and friendly down to earth staff thank you so much

Review of Hall Garth hotel  by Karen Foster
4 Karen Foster

Lovely spa day & night with my girl friends... pool, sauna and treatment was lovely.. a bit dated now with all the other Hotel around but still enjoyed it and very clean.... lunch in the Spa was gorgeous and great value for money ... staff couldn’t do enough for you .. evening meal was very good and beautifully presented .. room was spotlessly clean.. warm and comfortable.. everything you need ... if there was one downside it would have to be the barmaid in the ‘stables’ bar.. we went in after our meal for a night cap.. she was not very welcoming and we got the feeling she wanted us to leave so she could lock up and go... we were told it was open until 11.30pm but we were asked to leave at 11.10pm as she needed to lock up!

Review of Hall Garth hotel  by Stephanie Harker
5 Stephanie Harker

We have just returned from a weekend here for my cousins hen party. What a weekend we had and I can’t thank all the staff enough for their hospitality. Thank you to Tracey for helping me to organise everything along with Lyndsey who answered all my queries to make sure we had everything we needed before we arrived. Once we arrived, check in with Bev was smooth with no problems. The spa staff were very lovely and the waiting staff (Josh, Fraser, Hannah & Kieron) were superb. Nothing was too much trouble and were happy to assist with everything we asked for. Our room was beautiful and we had a wonderful weekend. Food was extremely delicious and good value for money. Could you please pass on our thanks to your wonderful team.
The Charlton hen team

Review of Hall Garth hotel  by Dean Scullion
5 Dean Scullion

We love this Hotel.. Its a little bit of Heaven on our Door Step.. 25 minutes away from our Home.. We are welcomed back every time with a warm smile and the treatment and care we receive from the staff is always amazing.. The Choice and Quality of the Food is Excellent.. The Rooms are immaculate and Beautiful as are the grounds.. The Stables Pub on site is quaint and enjoyable and The Spa is relaxing.. There is also a Golf Course available and a Perfect Venue for a Wedding or another event.

Review of Hall Garth hotel  by Helen Barker
5 Helen Barker

Hallgarth hosted our daughter and new son in laws wedding on Saturday and we would like to thank them so much for everything. Every member of staff went out of their way to make things perfect nothing was too much trouble and Diane was outstanding in running the day. The whole place was amazing from beginning to end. Food was delicious and the service top notch. Well done everyone involved and thank you once again.

Review of Hall Garth hotel  by Kayleigh Jones
5 Kayleigh Jones

Me and my husband got married here last June I stayed the night before with my bridal party, the morning of the wedding the staff could not of done enough for me especially the toast master Diane she looked after me from waking up until everyone went to bed she made the day run perfectly
Smooth and kept me calm before going to the church the venue is perfect and I couldn’t recommend a more beautiful venue than the hall Garth topped off with its amazing staff x

Review of Hall Garth hotel  by Loren Hobson
5 Loren Hobson

Just over two weeks ago we had our wedding here..what a beautiful and amazing place it is! The staff couldn't be more helpful and polite especially Diane! She was there throughout the whole day (bless her..what a long day!) And was more than happy to help with any requests we may have at all. She (and the whole staff) kept me at ease, and made me feel confident that our day would be perfect...even though we were meant to married outside and it rained (unreliable English weather as usual haha) but honestly we wouldn't change a thing! Thank you all so much much! From Bailey and Loren Hobson xx

Review of Hall Garth hotel  by Danielle Thomas
5 Danielle Thomas

I paid for a night away with my fiancé in this gorgeous country style hotel, this is literally our favourite hotel by far and can’t wait to get married here next September, we enjoyed a few drinks on the terrace looking over the stunning acres, our room was lovely with a newly fitted bathroom, and the staff were very friendly and willing, we also enjoyed what I would call the 5* breakfast beautifully locally sourced produce! Delicious!! Then also received a relaxing massage in the spa, the ladies were lovely and made me and my partner feel so comfortable. People have different views on this 3* hotel and can be very negative about it, but somehow I can’t find one negative at all! Would highly recommend.
Thank you hall garth �

Review of Hall Garth hotel  by Laura Walker
1 Laura Walker

Booked a spa package for my birthday costing £240 to be hugely disappointed. The spa doesn’t look anything like it does on the website and you couldn’t relax during the massage due to therapist talking through it. I had some tea and toast in the conservatory and waited 10 minutes for a knife and had flies landing on my food and drink. We then checked in to the room to find cobwebs, dead woodlice and filthy windows. I checked out, complained and asked for a full refund. I did not feel comfortable staying in such a dirty hotel and certainly wouldn’t be attending dinner or breakfast to take a risk of food poising. I passed my complaint to an assistant manager who was not apologetic nor sympathetic in the slightest. I then had to go back and forward with the manager to receive a full refund which i finally got. The customer service is disgusting, as is the hotel! Would not recommend!

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