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H

Hair Inc Atlanta Boutique

Mayfair, Georgia

(130)
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Reviews (130)

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5/5

130 customer reviews

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16 June 2020

This company has TERRIBLE, TERRIBLE, TERRIBLE customer service. I placed an order on May 16th. Received a text from Maria confirming my order on May 16th as well. Everything is going well so far @ this point. I sent a text requesting for an update on my order on May 27th, someone responded on May 28th advising that the order will be shipped out in a couple of days. What this company does is create a shipping label, send you a tracking number for you to think that your package is being shipped out and that's not the case.The order has not been shipped out when the shipping label is created. Be aware! On June 3rd, I sent another text. asking for an update on my order. Someone replied back stating the order was shipped out which was a LIE!. On June 8th the manager (Troy) text me advising that the order will not be shipped out to June 11th. I received my order on June 13th a month later from when the order was placed. I opened the packaged and checked to see if the order was correct since I been waiting patiently for a MONTH. The order was INCORRECT. THE STAFF IS VERY UNPROFESSIONAL. I called the company, no response, I text the company, and someone advised me to send back the incorrect bundle and the correct one will be shipped out. The company should have sent the correct bundle out and not ask for the incorrect bundle. WHY WHY WHY after you have a customer waiting for a MONTH. Compensate your customers for your mistakes and your terrible customer service. DO NOT ORDER HAIR FROM THIS COMPANY IF YOU NEED YOUR HAIR WITHIN A CERTAIN TIME FRAME. I use to order from this company 3 years ago and stopped ordering from them because of the same thing. You would think they would have improved, but no. Still TACKY AND CLASSLESS IN 2020. Try other vendors, I promise you will be satisfied. More...

22 December 2019

This is legit the ONLY hair I use! Some hair companies lose their curl pattern after constant washing, but their deep wave still holds! Minimal shedding is icing on the cake More...

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20 November 2019

I can’t express enough how I LOVE the consistent QUALITY of hair Incs hair... I have ordered hair from other vendors and I have regretted it . I have been purchasing hair from them for about 6 years now and I must say that the things that once made me an angry customer (lol) has improved .. The customer service is much better , their response time has improved their sales are better and the last time I ordered there even was an option to pick up in store .:: when ordering hair from hair inc the shipping time and receiving of the hair can be very frustrating.. it does take a little bit longer than most vendors but u must keep in mind that their prices and quality will cause high volume... that’s why I have chosen to give them 5 stars instead of 4 .. sometimes we as customers get so caught up in our wants that we forget the business part. Another thing , I myself have also went to the actual location to buy hair and they didn’t have much to choose from .. which I would never go to the location again to purchase hair unless I called first .. however I do understand different reasons why they would not keep a lot of hair in stock at the actual location .. but I’m not making any excuses for them because at the end of the day it is a business and you should be able to cater to your online customers and your walk in customers... Just speaking for me Hair inc is the best reasonable hair provider in Atlanta with great quality and I will continue to order my hair offline from them . More...

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14 October 2019

I was looking for a new hair stylist in my area. Came across this place and was serviced by Courtney. I got a silk press and trim. Courtney was very professional and made my visit enjoyable. More...

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14 October 2019

I enjoyed my experience at Hair Inc! Great customer service!

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7 October 2019

Literally get their hair every time! They never fail me. No shedding. Last long. Can you multiple times! You will definitely be satisfied

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21 September 2019

I have recently visited Hair Inc and it was an amazing experience. The stylist was gentle on my hair and I was pleased with the quality of hair installed. I will be returning for my next hair appt. More...

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22 August 2019

Not only is the hair of top quality, but the customer service is remarkable! I had an issue with shipping and they immediately assisted to where I was able to receive my bundles. I’ve been a customer since 2014 and will continue to be. More...

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15 August 2019

Stuckonbuttah did my makeup so well, I’m so pleased with my experience with this makeup artist. The shop is very nice and comforting. I highly recommend! It’s literally a one stop shop! Excellent customer service! More...

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29 July 2019

I made an appt last minute for hair. I was met with professionalism and great hair.., I appreciate them for fitting me in the schedule, would definitely recommend this hair!

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29 July 2019

My review is for my truly amazing experience with my braider/stylist Mesha. Yes, she is a young lady of a few words, but please understand she is beautiful inside and out. My braids are crisp, precise, and masterfully done. My scalp is sensitive (tender-headed) but I did not wince, not one time, even when she got towards my most tender spots, to include my edges. I receive multiple compliments a day, no matter where I go. I am a new client and I truly loved what I saw in the mirror. She is the absolute truth and I will be returning again and again. Check my girl out!! More...

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29 June 2019

Love hair inc

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29 June 2019

I really appreciate Mesha and her wonderful co-workers for being the hard working, grinding young woman they are. My first time in Atlanta on vaca w/ my son and she made it a beautiful experience for me. I will recommend her to anyone DEFINITELY!!. Happy customer More...

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29 May 2019

I love that the owner takes the time to find quality here at decent price points! Shout-out to a Black Business Owner ‼️

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29 May 2019

Great customer service!!! I’ll definitely will be back!

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19 May 2019

The BEST place to purchase your bundles. Customer service on point. Great deals. I would definitely recommend to anyone.

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19 May 2019

Hair Inc is a very professional business...Customer service is top priority. I will recommend this establishment to anyone looking for a relaxing, professional salon for hair service or even to purchase hair extensions...

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26 April 2019

I absolutely love hair inc Atlanta! I’ve been buying hair from them since 2015! The quality of the hair is amazing! Very minimal shedding and no tangles. I’ve bought hair from them 3x’s and I still have my first batch of hair in excellent condition. I’ve reused it and colored it several times several different colors. I rock with hair inc the long way and I cannot see myself ever buying hair from no one else. In all my yrs of wearing weave this company has the best hair of all times. I love me some hair inc and can’t wait to get my new bundles in the mail :) More...

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26 April 2019

love Hair Inc. Atlanta This company provides consistency every time. I’ve been coming here for 5 years and I love it. I tell all my clients to shop with Hair inc and they also love it. Great customer service and the owner Troy is super cool. More...

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26 April 2019

I have been shopping with this company for years. The only complaint I had was the customer service. However, they have done a complete 180 and are proving top quality service to go along with the top quality bundles they have always provided. Definitely recommend and certainly will be the only hair company I continue to support. Best in Atlanta! More...

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29 March 2019

I’ve been shopping with Hair Inc for years! My go to hair supplier! Customer service is always superb and the quality of hair is better than any other I’ve used. With proper care, My hair has lasted me for years at a time. More...

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29 March 2019

My best friend and I drove all the way from Rome to come get this hair......it was worth the ride y’all better stop by and get y’all some of this good hair. ....service and the prices was awesome More...

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27 March 2019

I've been purchasing hair from this company for about two years and the hair is always great and long lasting. Recently I had an issue and the gentleman resolved it quickly. Great customer service! I refer all my friends here! More...

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28 February 2019

I purchased this hair not too long ago, granted the hair is fantasitic. the only reason im rating this 4 stars is because the guy told me this was "body wave" but when i try to wet it to get a curly look , its no wave at all. .. its like having straight hair . im super dissapointed about that. its like a super loose wave, which i didnt ask for. More...

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28 February 2019

I always LOVE the hair that I buy . It takes heat and bleaches very well and can definitely be worn 3+ times the salon is beautiful great stylist and customer service it’s a vibe!

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25 February 2019

I’ve been ordering hair from Hair Inc. Atlanta for years now. Their customer service is on point, which is important to me. Orders are shipped within 2-3 business days and received within a week. The quality of the hair is AMAZING! More...

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29 January 2019

Super beautiful ! Loved the space ! The clerk was knowledgeable & energetic! Great venue for private events, bridal shows, listening parties

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29 December 2018

I have been shopping here for years and I love the hair!! I can’t recall receiving a bad bundle. Great quality and longevity! You will not regret your purchase !! More...

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29 December 2018

Love the environment and staff. The staff is friendly and very informative. I order my hair online and booked for an appointment as well. Love my hair and the way it looks. Thanks Hair Inc! This will be my new Buckhead Salon. More...

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29 November 2018

Hair Inc is my favorite hair vendor. They have the best quality hair with little to no shedding. I’ve been shopping with them for years. Will recommend to family and friends! More...

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29 November 2018

Great Customer Service!!!

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29 November 2018

The hair is amazing, I came in he gave me great service !!

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29 November 2018

Great customer service, amazing quality hair and very talented stylists... Certainly the best salon in buckhead, hands down.

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29 November 2018

Lovely staff and love my hair. The cashier was very helpful and polite. Further more I love my hair and have gotten several compliments since my install. If you want great hair definitely shop here! More...

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29 October 2018

Luv the hair...quality hair ...nice staff

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29 October 2018

Such a great experience every time! I’ve been a customer here for years! Professional staff & great inventory.

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29 October 2018

Literally booked last minute for a hair emergency & they had an amazing available stylist for me! Plus they’re 24 hours which was even better for me! The stylist was SOOOOO sweet and a pleasure to do business with. She gave the up most world class service! Thanks Ebonie! I totally recommend her and Hair Inc Atl More...

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29 September 2018

Staff very professional! Friendly environment, customer service was amazing. Great quality hair. No complaints.

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29 September 2018

Excellent service, great quality hair and the store front is nice! I will be a returning customer and I recommend anyone that’s looking for hair to get it from here :)

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29 August 2018

First time going to Hair Inc and let's just say moving forward they have gained a recurring client. I purchased 4 bundles of Brazilian body wave. The hair feels amazing. I made an appointment to have it installed. My appointment went smooth, stylist was very knowledgeable about caring for my natural hair as well as perferoming a protective sew in. More...

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29 August 2018

Been shopping with this company for years!! Good quality hair and always shows love

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29 August 2018

I bought hair from them four years ago and I'm just now buying new hair. Best hair in town. I love hair inc !

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29 August 2018

Love the area. The shop is nice and Carlee is awesome.

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29 August 2018

Just went to Hair Inc and purchased my deep wave hair, I always shop at Hair Inc the only hair store I shop at. When I say the customer service is EXCELLENT every time I go there. I have nothing bad to say about this company. I definitely would recommend this hair More...

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29 August 2018

I have had my hair for over a year and I love it! The best hair ever and great service! No shedding or tangling. Also takes color well! My blonde is popping!

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29 August 2018

This is the best hair I’ve ever purchased. Hair Inc’s Brazilian straight hair is definitely the most high quality hair available in Atlanta. The CEO runs the business well and I’ve never had a single problem with shedding or the bundles I’ve bought! Highly recommend!! More...

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29 August 2018

I have had the hair for two months. It does tangle somewhat but it sheds more than I expected. When I brush it, the ends of it always snaps in the brush. I have conditioned it but that it sheds often is worrisome.In addition, you cannot use a credit or debit card because of someone defrauding them before so they only take cash. I understand but everyone should not suffer for that person. Then you have to use the ATM in their lobby which charges you a fee of 3.95. More...

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29 August 2018

Im loyal customer for 2 years now. Hair inc has the best hair in the city hands down. Ive curled and dyed my bundles many times over and the integrity of the hair is still in tact. My bundles still look fresh!!!! I recommend hair inc to all of my friends and family now. If want hair that last and for a good price. This is the place. Cheap hair isnt great and great hair isnt cheap lolololol....... More...

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29 August 2018

I’m so scared to order hair online from here and i don’t get it in time i seriously need some reassurance. Every time i go to the store they never have the hair i want . Great hair tho

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29 August 2018

So happy with my purchase at Hair Inc Atlanta! They have great quality of hair and the customer service is excellent! Def recommend!

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