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About

We offer top of the line dry cleaning services for any and all clothing and household items. Some of our specialty items include leathers and suede, shoes and boots, rugs, down and fur-lined coats, as well as wedding dress cleaning & preservation.

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Reviews (92)

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Larissa

25 July 2019

Great service and friendly staff!

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Ziyue Lu

25 July 2019

very good

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Hi Hi

23 July 2019

The man here no what he is doing..bring my kids things and the price is great

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Critical Jon

9 July 2019

Got a red cranberry juice stain out of my fav shirt!! Very professional and accomodating. Very friendly and great customer service. Highly recommended.

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M alshammary

30 June 2019

This place is amazing, my clothes look better than new. They were the most efficient dry cleaners I have ever been to.

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Giovanni Tudico

30 June 2019

Best dry cleaners in Hamilton! I've been a customer for many years because they do such a great job and the staff is very friendly and helpful. I've recommended them to family and friends over the years and I would only use them for any of my cleaning needs. More...

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Lacy Starr

30 June 2019

Excellent service, amazing staff and prices are fair. Always willing to do a rush job when needed which is very much appreciated! Would recommend.

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Alexandria Bell

30 May 2019

Personable, accommodating and professional. The owner was able to accommodate me on the holiday long weekend by having my uniform finished within one day (on the sunday before Victoria Day!). I highly recommend their professional services... my uniform was like new !! Uniform: jacket, vest, skirt... all kept neat and seams in tact. My belongings were in a small bag and returned to me in the same carrying case I brought them in! And! When I needed a copy of a missing receipt the owner sent me a digital copy straight to my email. Couldn’t be happier; Highly recommend ! More...

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Nicola Bryant

30 April 2019

The staff is friendly, gracious and very helpful. They pay attention to details and make sure you are satisfied. Excellent. I would recommend you contact them for all your cleaning needs. More...

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Daniel Grant

30 April 2019

Excellent. A must, for all your dry claening needs. Gracious ans knowledgable staff.

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Ty Ty

30 April 2019

I had fun with my mom at the cleaners. Friendliest staff

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Billie Lee

30 April 2019

Very happy with the service at Gracious Cleaners my clothes are always done the way I like them and quickly and you can not beat the prices I would definitely recommend ! !

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Michael Jolink

30 April 2019

Friendly and prompt service

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B Dog

28 February 2019

Absolutely excellent situation thanks to Ahmad and the team as I used their service to clean my Black Canada Goose Downfilled jacket!What a great price compared to the other guys! These good people held my jacket for 8 months and even kept it clean during such time as I was sent away without notice for work Thank you guys ! More...

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Jessica Carpio

30 December 2018

Gracious indeed! Each time I visit, I am greeted with kindness, professionalism and honest advice. Not only are their cleaning services efficient, but affordable. I have recently started having my alterations done and I am genuinely satisfied. I would recommend Gracious Cleaners to anyone. Thank you for all that you do ☺️ More...

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Jacqueline Grose

30 November 2018

Customer service which is absolutely top, and quality, eco friendly, on site dry cleaning making my garments look like brand new. Got my wedding dress done here and I couldn't believe they got the black stains out of the lace at the bottom! They also offer boxing of wedding gowns. For me, customer service is just as important as the finished product. I will happily be supporting this business for long to come because the owners are extremely nice and professional. More...

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Carmelita De Freitas

30 November 2018

I bring in my Canada Goose jacket every year and it comes back amazing. The owners of this location are fantastic and they always have me leaving pleased and happy. I have a few friends bringing there belongings here because they love the way my products turn out. I will not go anywhere else but Gracious Cleaners! Thankyou for always doing a wonderful job . More...

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Kristin S

30 November 2018

Very friendly and they do an amazing job! I now use them for work and personal items!!

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Michael Tran

30 November 2018

My own experience at this was excellent, they cleaned my jacket in only 2 and a half hours for only an extra charge of $10, and they gave me a charger to charge my phone when my phone died when I came to pick up the jacket, and they offered me water as well while I was waiting for my phone to charge.

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Kathy Rempel

30 October 2018

I have taken 3 wedding dresses in to get cleaned & am very impressed! They looked brand new! Also the best price in the area. Great staff & service. Thank you

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Jane Loncke

30 October 2018

Have been a customer for many years --- great service & quality!

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radmila gomes

30 October 2018

Fast friendly service.Good price point.Items are CLEAN BEST DRY CLEANERS.

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Dave Sheehan

30 October 2018

Very friendly and prompt service

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Larissa S

30 October 2018

Frienldy and quick service. Always perfect and can get stains out of everything! Highly commended

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sabrina Santos

30 October 2018

One of the best dry cleaners I have been to in Hamilton. Friendly staff, amazing pricing and quick services. Highly recommend!

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C. Devine

30 September 2018

Great service. Have gone out of way to help me with rush services. I also left me golf cuff links in one of my shirts and sure enough next pick up they were secured in a little bag with my clothes. I’ve been using them for years and very impressed ! More...

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Jeffrey Willham

30 September 2018

Great place with wonderful customer service. When i lived here i went nowere else. Would recommend for anyone around!

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Khitam Al-Sisan

30 September 2018

Great service and very helpful staff.

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Jessica Massi

30 September 2018

The only dry cleaner you need to know! Friendly service and amazing quality!

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Leah V

30 September 2018

Just amazing! I brought in my wedding dress that I had already given up on and assumed was impossible to be cleaned and I was shocked and surprised at the amazing job they did! You wouldn't even be able to tell there were ever stains on it! Not only that but I was able to pick it up the next day! I highly recommend this place for fast, friendly and quality service. More...

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Dain Supero

30 August 2018

I’ve been a customer at Gracious Cleaners for almost a year. I wanted to wait a bit before writing this review so I can speak accurately about the quality and, more importantly, the consistency of their service.Bottom line: if you need dry cleaning, go nowhere else but Gracious Cleaners. The best service, quality, and consistency I’ve experienced at a dry cleaner. Best in the city by far. More...

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Firas

30 August 2018

Being a customer for over 15 years, I have always experienced great service and quality cleaning especially for more expensive shirts and pants because they don't use harsh chemicals. Keep up the good work!

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Tarek Hamdan

30 August 2018

Friendly staff and good work. Enjoy coming here to get my dry-cleaning done whenever needed! Owner cares about customer satisfaction and I appreciate that a lot. Wish more stores were like that.

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larry richard

30 August 2018

This is my first review of any kind on the web in my 42 years. Gracious Cleaners has been very good to my wife and I. I have to say that the owner, his wife, and the staff are always very very pleasant and greet me each time by name when I go to pickup or drop off my clothes. On a few Occasions they have gone above and beyond accomedating a special request to have a suit done extremely quick and on two other separate occasions they stayed late when I was caught at work and once in traffic. It wasnt that the store was closed and they simply were there, they were completely done for the day packed up and ready to go home but waited 20+mins for me . I have never had a bad experience or complaint regarding the quality of cleaning services. Only good service here and friendly down to earth good people. Bottom line, I would recommend Gracious cleaners to anyone because the service is great, always on time and the prices are fair. Cheers More...

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Elizabeth Verbunt

30 August 2018

Went here to get a dress cleaned today that I looked at the morning of the event I was going to, it had stains all over it! This place had friendly service and got my dress store-bought clean in 1.5 hours! It was great! It was also on a Saturday when all the other places would not do same day cleaning! This is the place you want to take your clothes!Thanks again! More...

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Kitchen Outlet

30 July 2018

Great service, great quality and very reasonable price, highly recommend to everyone!!

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SerjStripes

30 July 2018

Amazing service!! Had a very limited Canada goose jacket I wanted dry cleaned but was nervous about going to a lot of cleaners. I’m Glad I went with gracious!! Owner was confident and assured me they would take good care of it. My jacket was cleaned perfect and quicker the I expected!! I definitely recommend and will go back!! More...

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DAN D

30 July 2018

Friendly and helped me out in a jam

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Brad

30 July 2018

I've been going here for a number of years. Excellent service, clothes come back looking like new and always on time. Friendly and courteous owner and staff!!

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Jazzy G

30 July 2018

I have a Mackage leather and down coat that I was hesitant to get dry cleaned because of a lot of places don't do leather. I tried this place 3 years ago and have always gone back. They do a great job and my coat looks new again whenever it gets dry cleaned here. More...

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Melisa Falletta

30 July 2018

Very polite and professional staff and never had an issue. Ahmad is the best!

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Daniel Franks

30 July 2018

This place is excellent, I would love to give more than 5 stars if I could. Very clean and professional. The results of all my suits, shirts and pants were fabulous and more than I expected. I highly recommend this eco / environmental friendly dry cleaning. More...

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Steve Robinson

30 July 2018

Excellent service and great staff. They even helped fix my ski boots.

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Val G

30 July 2018

I have been taking our dry cleaning here for almost 5 years and they are outstanding. Always on time, they listen carefully to requests and have always delivered as requested on time. Their work is impeccable and their customer service is satisfying! I trust them without hesitation. More...

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Dani Chan

30 July 2018

Hey so I have to update this review with some words... I had originally given this place a 5 star but now I wish I could give this place a 10 star. 3 times now Gracious has saved my butt. I’m not a details oriented guy... I’m an ideas guy... when my partner tells me to get my suit cleaned, I often leave it to the last min. Gracious has saved me from her wrath and has never taken any credit. Thanks Gracious, you’re the best! More...

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Barnadet Khosho

30 July 2018

Love how clean my laundry is after and affordable prices with my busy schedule I don't need to worry about my laundry because this place does the best job ever. Love the owner is always welcoming me when I go in ESPECIALLY Joyce is so loving, smart and hardworking and always has the biggest smile on her face that makes my day. More...

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john mark

30 July 2018

This is the best service company i have noticed in my life. Please continue with the same spirit thanks a lot for your help.

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bellal c

30 July 2018

Great quality of work. Always on time, always great quality and great care for our clothes. Recently provided a wedding dress and they did an amazing job and in great time. Thank you!!

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Tanya Koning

30 July 2018

I have always found Gracious Cleaners to provide reliable and friendly service. Even when I removed clothes from their hangers to check an alteration that was done, the owner was very patient and helpful with returning the slacks and suit neatly back to the hangers for me. Thank you.

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Tracy Gavin

30 July 2018

Needed last minute help and it was no problem! Excellent customer service! Thank you!!

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Ahmad Musleh

30 July 2018

Great place and amazing service

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Sarah Karam

30 July 2018

Great customer service and Friendly staff.

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messi afhami

30 July 2018

great customer service ,friendly stuff and they are doing wonderful job.

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Jerry Bilous

30 July 2018

Excellent service and good prices.

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Sean Palmerston

30 July 2018

Nice people, excellent service. I am there weekly with dry cleaning and never have any problems

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Brendan Bergie

30 July 2018

I have been going to Gracious Cleaners for 10 years, and they consistently provide outstanding service. Items are always ready on time, and they've been able to remove stains that I thought were permanent. They've always treated me fairly. Without doubt they are the best dry cleaners I've ever dealt with. Would recommend them without hesitation. More...

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Ahmad H.

20 May 2018

Friendly customer service and reasonable prices.
Professional on site cleaning of all clothing, including Wedding Gowns, winter Coats, Pants, Shirts, Dresses, Shirts, Comforters & Duvets.
18 Years in the same location. Eco Friendly Cleaning.
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Jodie S.

15 September 2017

Great service and always on time. Even when I need something the same day, they have it done.

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Adam J.

11 September 2017

Excellent Customer Service.

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Alexandra L

30 July 2017

Excellent service, had numerous shirts that needed ironing and they took care of it all with very reasonable price and timely fashion. This will definately become the place me and my family's go to place. More...

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Jackie Costigan

30 July 2017

Best in Hamilton i need my dressed clean in a rush they were prompti will be back again thanks so much.

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L10A LTenA

30 July 2017

So today I did my laundry at this place, and I have to tell yah, this is the place I'd recommend. Why? it's highly organised well with the right people. Their machines re superbly crafted for all your clothes. that's why I gave it a 5 Stars. I washed my pillows there and it came out like it was never been used before, they can service your clothes for you, and all you have to do is pick up. And of course, the fare is descent, that's why the service is great. More...

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Jeffrey Northcott

30 July 2017

I've been a client for almost 4 years and wouldn't think of going anywhere else. Always professional and courteous and the best part is they actually do the cleaning at their location rather than sending it elsewhere and having items lost or misplaced which has happened to me in the past at other dry cleaners. Thanks for the great service!

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Jackie Mindra

30 July 2017

Always great service and great quality.

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Gulianna Costello

30 July 2017

3 years and no issues yet!

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Kari Forbes

30 July 2017

Very exceptional service! Friendly and personable staff always great me with a smile. Prices are fair and the clothing always comes back looking like the day I bought it!

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Marie An

30 July 2017

An excellent customer service!!.Thank you Mr. Hasan!

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Joyce 7

30 July 2017

Best dry cleaner in town. eco-friendly cleaning process. Thank you gracious cleaners for the great service.

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Jenn Seecharan

30 July 2017

Excellent service and quick turn around time. Pricing is very reasonable and staff extremely friendly. Clothes look fantastic, will definitely be back on a regular basis

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Alexis T

30 July 2017

Exceptional service! Took my wedding gown in to be cleaned and boxed. Not only did they get the impossible stains out but treated me as if I was family. My dress looks like the day I bought it. I am amazed at the customer service I received and have been recommending them to family and friends. Very impressed! Will return. More...

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Ahmad Timbo

30 July 2017

The best service I've received. Customer service is excellent, i'm always welcomed with a smile and kind words. Thanks and continue with the great service.

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Tim Kennedy

30 July 2017

Recommended through a co worker.Decent prices, attention to detail, quick turn around times, great hours. Friendly owner and the young lady in the back saved one of my favorite suits and I am very grateful. Great location!

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Jo Jen

30 July 2017

Drove around town couldn't find any dry cleaner to clean my son's suit for a wedding and I'm so happy I found Gracious to do it for the next day service in short time. As a first time here I felt so welcome and I recommend it for anyone. Thank you very much More...

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Colly Strams

30 July 2016

Excellent service and pricing is reasonable. Highly recommended. Beware of some other place they might ruin your clothes. I took my clothes to Professional Cleaners on Cannon St. once and they shrunk my pants.

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Meuay Luang-Asa

30 July 2016

I have been using them for years - easy and friendly service - always able to talk with them.

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Vanessa Renee

30 July 2016

Excellent service!

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Marc Lahaie

30 July 2016

Outstanding service! Brought a shirt and pants to him 20 minutes before close told the owner it was an emergency and needed the shirt and pants for the next day. He calmly got on the phone explained my situation to his worker and went to pick her up. I have never experienced such service in my entire life. By the way the shirt and pants came out fantastic. I would highly recommend Gracious Dry Cleaners to anyone and everyone! Outstanding work and even better service! More...

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Reta Oraha

30 July 2016

They provide excellent service for all their customers and have great customer service!

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Shawn Gallagher

30 July 2016

I haves used this cleaner for several years and always happy with the service, never had a issue

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Yousra I

30 July 2016

Great service! Dropped off my dress to be cleaned and I got it back a few days earlier. It was completely spotless. The dress looked clean and bright again. Thanks for your fast service and bringing my dress back to life! More...

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Kennyarta Ling

30 July 2016

Excellent Customer Service - Fast, clean, efficient.

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Dave Swash

30 July 2016

I always have grateful service. They accommodate me everything.

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Vivian. S .Kazibwe

30 July 2016

This place deserves more than five stars. Been to so many dry cleaners and they always ended up ruining my clothes and charging me extra. The owner of his dry cleaners is VERY nice and there services are very affordable. And you get your money's worth. More...

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Syd Mg

30 July 2015

I liked the service and would be more than happy to use them again. Professional, courteous and not rude like many of the spoiled kids that are forced to find employment in fast food joints to learn responsibility in their College/University years today. (That is a big plus! I've had over 3 bad experiences with that this month alone, unknown motives for attitudes, etc.) More...

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mark cassells

30 July 2015

Great Experience, wonderful staff, knowledgeable, courteous I always get complimented on how clean and crisp my shirts look, pants perfect crease every time..!

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Joe Joun

30 July 2015

I want to bow down to the owner, in regards to how great the service is and how friendly and warm the people who work at Gracious Cleaners are. As others have written, when I dropped off and picked up my clothes they took their time and went through each item with me. It felt like they really cared about making sure I knew my clothes were in good hands. I plan on coming here anytime I need dry cleaning from now on. Two thumbs up! More...

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Newbie Melody

30 July 2015

Good service and a painless pick-up, will definitely come again

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Haytham Aly

30 July 2015

good prices and great customer service

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Adam Yaco

30 July 2015

Excellent & friendly Customer Service.

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Bernadette Ling

30 July 2015

I brought in a few shirts to be washed and pressed and I was very surprised that the owner offered to have it done sooner than I expected. Great customer service

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Eli Jane

30 July 2014

I took my Wedding Dress to them. They cleaned it professionally and quickly. Really good prices and great customer service.

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Sam B

30 July 2013

My visit to Gracious cleaners was very pleasant. they are honest, professional and very friendly.I use their great service all the time, and I recommend them to all my friends and family.