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Glacier Bark Kennels

Columbia Falls

(9)
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4/5

9 customer reviews

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27 July 2022

All we have left of our beloved pet is her ashes. Please do not bring your pet here.

15 July 2022

WARNING! THIS FACILITY IS NOT SAFE. DO NOT BRING YOUR DOG HERE. Our dog was killed at this facility after being in their care for less than one minute as a result of their negligence and lack of safety protocols. I hope this review saves another family from the utter devastation, pain, and heartbreak that our family has endured due to circumstances that were completely preventable.

The following summary of events is extremely traumatic and painful. I am sharing in the hopes that other families will not have to go through what we went through, but please do not read if you are sensitive to others pain. Just know not to bring your dog here.

We had a boat tour/hike scheduled in Glacier on July 2 at 9 am. I made arrangements with the owner of Glacier Bark Kennels, Erin, the day before to board our two dogs as they were not allowed on the boat or hiking trails. All I expected was a safe place to leave our two family pets for the day. When I arrived, the person working there (the owner's father, Larry, as we found out later) took my two dogs for my and placed them in a fenced enclosure adjacent to the office while I provided the required forms. When I was finished, I said goodbye to my dogs and jumped in our RV to drive to our tour. My husband started driving away down the driveway, and saw Larry running down the driveway after us, flagging us down. My husband stopped and rolled down the window. Larry said, "I'm so sorry sir, but your little dog just went under your back tires".

Just like that our Corgi, Coco, our beloved pet of 5 years was gone. Just as we left, as we were still driving away, Larry opened the gate that the dogs were behind and Coco ran after our car and was fatally struck. I cannot describe the pain, grief, and panic that overtook us as we realized what had happened. My two children, 14 and 11, were RV as well as this happened. I still am not able to fully describe the loss, pain, and trauma that we suffered and continue to suffer. Once a dog is behind a gate, they should never be let out until they are picked up. They should be moved internally and never exposed to an unfenced/unsecured area. It is the most basic safety measure.

Unfortunately, the story gets worse, and I will sum it up as briefly as possible. After leaving the facility with only Coco's bloody collar, we attempted all day to get in touch with the kennel owner to let them know that we wanted Coco to be cremated. The owner never responded by phone to us. She was out of range and had no forwarding # on her voicemail. Her father finally called us back more than 12 hours later. It took until the next morning to get a text response from the actual owner. I still cannot comprehend the complete lack of professionalism and basic human decency with which we were treated.

Our family is devastated and scarred. Please do not let the same thing happen to your family. Do not board your dog here. If you have to cancel your plans or your entire trip, at least your dog will not be coming home in a box as ours did.
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27 September 2019

My husband and I took a road trip to Glacier National Park with our dog Sasha. We had her with us for most of our trip but we also wanted to do a day of hiking in the park, and as dogs are not allowed on the trails in the National Park we started to look for options. So glad I found Glacier Bark Kennels! Erin was super fast in responding to my email and getting Sasha set up for day boarding so we could have our hiking day. Drop off time was nice and early so we could get an early start for our hike and we were able to pick her up later that evening. Sasha was well taken care off and we were able to enjoy our day worry free! And the price was super reasonable! Highly recommend! More...

Reviewed on Yelp

20 August 2019

This is a great place for pet care when they need a home away from home.  It is very clean and spacious.  It is in a quiet area in glacier falls. Erin does most of the scheduling and animal care. She is a kind and caring pet care-taker.  The prices are very reasonable and she worked within our needed schedule even though it was kind of short notice.  She cared for our 30 year old parrot for 2 weeks. When we came to pick him up he was chatting and very happy with her.  He clearly was not ready to leave her.  I also saw her helping another customer with her 2 dogs.  The dogs were happy to see their owner but kept running back and forth to her and then to the owner.  She was very friendly with the pets and they liked her too.  I would recommend this place for any and all pets.  We will be happy to use Glacier bark in the future. More...

Reviewed on Yelp

25 May 2019

2 miles from our hotel and so close to the park. Super convenient, awesome location, and super clean! Highly recommend them while in Glacier National Park since dogs are not allowed in certain areas or trails.

Reviewed on Facebook

23 September 2018

We were staying at an RV park in Columbia Falls with our friends. We each had a dog that we wanted boarded. We were able to take them to Glacer Park Kennels for the day. We took them there three times and they had the run of the place outdoors. They had a huge fenced area with shade trees. We were able to leave their food and beds and felt very secure with them there for the day. The owner was very nice and easy to deal with. We communicated mostly by text. We wouldn't hesitate to use this kennel again if we were in the area. Harley and Ralph were happy dogs ! More...

Reviewed on Yelp

24 August 2017

We kenneled our boxer puppy Harley on short notice. Erin (sp) was Great to work with. I would highly recommend.

Reviewed on Facebook

15 April 2017

We had to make unexpected trip very quickly and needed a place to kennel our two Labradors. Like most pet owners, our dogs are cherished and since we could not take them with us on short notice, we were determined to find the very best for them. We are relatively new to this area, so we had no prior experience with local kennels. We reviewed all that we could find on Yelp and Google and visited a few with higher ratings. However none of them seemed good enough for our dogs. I was not looking for somewhere where they would be socialized with other dogs that I do not know without my being there (I didn't want to come back to find that my dogs had a bad experience with another unknown dog). I was about to give up when we decided to look at Glacier Bark even though it did not have many reviews. I am very glad we did. The kennels are clean and well maintained, the dogs are in close proximity to other dogs but are never placed in a pen or kennel with any other dogs that were not in their "family". Erin and her father were great both the dogs and with us. They asked about our dogs likes and dislikes. We have had to kennel before and our dogs have come home shaken by the experience, but not this time. They were happy and content and obviously had a good experience. We will be using Glacier Bark again and would highly recommend them to others. I fact, we already have. More...

Reviewed on Yelp

26 March 2017

This is an excellent kennel in Columbia Falls on the way to Glacier Park. This clean kennel has several large, outside play areas separating dog sizes with attention to your dogs temperament. The inside kennel is clean with raised bedding areas. The concern for your dog's safety is obvious. We will definitely use Glacier Bark for years to come. More...

Reviewed on Yelp