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Get It Repaired

Churchill Square, West Malling

(258)
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Reviews (258)

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5/5

258 customer reviews

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14 November 2019

Couldn’t recommend them enough, phoned them at 11:25am they collected the phone, fixed it and dropped it back off by 4:00pm!!

Reviewed on Google Maps

23 October 2019

To be honest I was dubious about sending my iPad away, I really need not have been. The website is set up for super easy use, I called and spoke to Debbie who was amazingly customer centric. My iPad was returned within a week incredibly well packed fully fixed fully charged and raring to go. Craig had done a very conscientious job. I have no problems recommending Craig and “Get it Repaired” and would most definitely use them again. More...

Reviewed on TrustPilot

25 September 2019

Great experience! Dropped my phone off around 2 was back to me by 4 in mint condition. Friendly and helpful staff would use again

Reviewed on Facebook

25 February 2019

Incredible service. Repair was done super fast. Wonderfully warm and understanding first contact from Debbie and Craig and his team turned themselves inside out to help me get my phone fixed quickly. Amazing how quickly I back up and running. They definitely went the extra mile (literally) to get my phone back to me. I recommend Get it Repaired without reservation and have been singing their praises to anyone who will listen More...

Reviewed on Google Maps

22 November 2018

Great experience with these guys, fixed many issues with my phone and it’s good as new, turn around within 24 hours and kept the costs down for me. Would highly recommend.

Reviewed on Facebook

28 October 2018

Good repair, come to pick up phone, easy and back to me same day.

Reviewed on Google Maps

23 August 2018

5⭐️ I called Get it Repaired at 9am this morning, dropped the phone to them at 11:30 and by 3pm it was ready to collect. £50 cheaper than Apple. Highly recommend, very professional & friendly service. More...

Reviewed on Facebook

30 July 2018

Great service,same day repair & delivery.

Reviewed on Google Maps

24 July 2018

New screen and screen protector provided with an excellent turnaround time. Phone is like new again! Will definitely be recommending this place to friends and family.

Reviewed on Facebook

29 May 2018

Excellent service, had my Iphone charging port and battery changed while I waited, within 30 mins.

Reviewed on Facebook

26 May 2018

Top service and great turnaround

Reviewed on Google Maps

11 March 2018

Great repair, very convenient. They pickup the phone and drop it back with no need for you to do anything. Definitely coming back if the need arises.

Reviewed on Google Maps

25 July 2017

Brilliant service today for an iPhone battery replacement. Rang at 12 fixed by 3. ����

Reviewed on Facebook

20 July 2017

First class service, they are local to our school and very competitive. Quality of repair is very high, we are very pleased with the quick work, which enables our students to use the equipment again!

Reviewed on TrustPilot

26 May 2017

Thought my phone was dead forever but these experienced people saved my phone and my bank balance!! Highly recommend using them and will be coming back with future problems with my iphone!

Reviewed on Google Maps

13 October 2016

My children have broken the screen on the iPad twice and Get It Repaired in Kingshill have provided fast, friendly and affordable service both times. I wouldn't consider using anyone else! Thanks to Craig and the team for your professionalism. More...

Reviewed on Facebook

25 September 2016

Very efficient service and knowledgeable. Have recommended to friends and colleagues as well. Will use again!! Speedy service also

Reviewed on Facebook

21 September 2016

Great service and communication and repaired mine and a friends screen in a few hours for a great price with a years warranty. Cheers Craig.

Reviewed on Facebook

4 September 2016

Great service provided - initial screen replaced and i phone returned to me within 24 hours. Had an issue this week with i phone, flagged issue to them and they couldn't have been more helpful or accommodating to get it fixed and resolved. All back up and running again, so thanks again. More...

Reviewed on Facebook

26 May 2016

I accidentally dropped my Nexus 7 into the bath and after 3 days of trying to dry it out, it was still not working. I contacted Asus who quoted £40+ for collection and delivery of the unit. The cost of the repair would be an additional charge subject to inspection.Get it Repaired charged £15 for the diagnostic check and managed to get the tablet working again. I asked how much I owed them and they said that the diagnostic charge in this instance covered the cost. Wonderful service, excellent communications and I would have no hesitation in recommending this company to other people. More...

Reviewed on Google Maps

1 November 2015

I sent my Nexus 7 in due to the broken charging port. They were able to get it fixed within 3 days. I received a call update that informed me about what was done to fix it and was also given further advice, which I found reassuring. It was then sent back first thing next morning and works as normal again. Pleased I chose to use Get it Repaired and will use them again in the future if I need to. More...

Reviewed on TrustPilot

10 October 2015

You can trust Get it repaired with your phone not only did they do an outstanding job but I got my phone back ultra fast.You may think this company are paying me to say this but on my kids life they are not .They are outstanding a credit due where credits due.You will not be disappointed trust me. More...

Reviewed on TrustPilot

28 September 2015

Get It Repaired fixed my Sony Xperia Z3 screen like new, which I sent off on the Tuesday and got back on Saturday. The phone is working perfectly again, you can trust them with your phone!

Reviewed on TrustPilot

9 September 2015

I wish all companies could be like this - faultless service. I've used them twice now. Rapid turnaround, great workmanship, and timely communication right the way through the process, so you know exactly where you are. Read other reviews here then look no further. A smartphone is expensive but also business critical, Get It Repaired will ensure it gets back to you in the fastest time possible. More...

Reviewed on TrustPilot

26 August 2015

After dropping my Nexus 5 on concrete, it appeared that the screen had cracked, however after speaking to Craig from Get it Repaired he believed it was the digitiser that had cracked (perfect diagnostics over email). I was very skeptical about this company, and with all these 5* reviews I became even more suspicious. However, the communication from the beginning was absolutely amazing and I posted the device Monday morning and received Wednesday morning with the device in perfect working order. More...

Reviewed on TrustPilot

13 August 2015

LG G3 Screen repair - item was received, fixed and dispatched same day.First class service.

Reviewed on TrustPilot

23 July 2015

Sent my Nexus 5 for a screen repair after I'd smashed it. Fantastic service from start to finish from the quick and simple website, to the updates as my phone went through its repair to the speedy return (sent on Tuesday morning, back with me on Thursday afternoon)I absolutely cannot fault this company and want to say thank you for doing a fine job at a good price, if you have any doubts about using these guys, don't. First class.

Reviewed on TrustPilot

21 July 2015

Just received my LG G2 back with new screen. Only posted on Friday afternoon and back with me by Tuesday 12,30pm. Regular emails throughout giving updates. Fantastic service, use with confidence! More...

Reviewed on TrustPilot

16 July 2015

Having smashed the screen on a LG G3 there was quite a shortage of specialist repairers thrown up by Google - but went with this company. Exceptional service Phone sent on Monday, received back on Wednesday with regular updates during the short process. Phone as new and returned very well packaged (and I mean well packaged!).100% recommended. More...

Reviewed on TrustPilot

16 July 2015

I dropped my nexus 5 on a tiled floor and it didn't bounce. The screen was is urgent need of replacement. I telephoned LG who make the nexus and was quoted £120. Having googled repair firms I came across Getitrepaired and I was so glad I did. I boxed it up and posted it, recorded delivery. I had an email next day telling me they had received it and during the same day I was emailed with what stage the repair was at. At the end of that day I was told it was ready for dispatch. I received it back the next day having been informed at what time delivery would be, within an hour timeslot and true to their word it arrived very well wrapped and this cost £78.99. The new screen made the phone as good as new. In this day for a firm that provide great service and quality work is a firm worth recommending. I can't praise them enough More...

Reviewed on TrustPilot

10 July 2015

Sent my Nexus 7 off with a cracked screen on Tuesday, received it back with a new screen on Friday with updates throughout the process. Would definitely recommend this company. More...

Reviewed on TrustPilot

10 July 2015

i've only ever come on here to leave a review for a really horrible website, i don't leave reviews for mediocre services, and now i'm bothering to use some of my time to review this excellent company. i dropped my nexus 4 in store whilst shopping, it doesn' have a case, i'd dropped it numerous times before that but nothing happened, and on this faithful day i nonchalantly picked up my phone off the floor thinking it'd turn out like all the other times... i saw the most horrible cracked screen i've ever in my entire life, if not for the screen protector the glass would have gone flying every where... that wasn't the horrific part though... the worst part was the screen still displaying ....but it wouldn't respond to any gestures! lo and behold turns out LG embedded the touch panel into the glass, so break the glass and you're done for, but i refuse to buy any other phone so i had to fix it. Long story short:Wednesday 11am : posted phone myself at post officeThursday Around 2pm: woke up to see a bunch of emails that had me so flabbergasted.contents of email:Thur 10:04am Device RecievedThur 11:52am Repair UnderwayThur 12:10pm Device TestingThur 12:39pm Repair CompleteThur 12:41pm Dispatchedi couldn't believe it, i thought maybe they got the wrong phone, maybe it was a lie but oh no. today (friday) at 1:45pm i got my phone back and the screen works! you can even follow the delivery van as it wanders around your city delivering people's items before it gets to you.it's not like i'm praying that i break another phone, but if i do, i know who i'm sending it to... and i'm telliing everyone i know about it too ha! More...

Reviewed on TrustPilot

8 July 2015

Posted mobile on Thursday, was received on Friday, repaired and posted back to arrive on Monday.... with updates on the progress and return delivery throughout. Can't fault the service!

Reviewed on TrustPilot

8 July 2015

Great service, speedy turn round with updates though out the process. Repair looks and works great. Would 100% recommend.

Reviewed on TrustPilot

2 July 2015

Sent my LG G3 for water damage repair as it had been dropped into swimming pool on holiday in Greece . Sent for a prepaid box which came next day and was kept informed as to the stages of diagnostics, they found that the screen connector was badly corroded and once cleaned the phone was back to as new. I got an email to say there would be no further charge for the repair and all it cost me was £24-95, brilliant. You can really trust this company not to rip you off, Thanks Paul keep up the good work, 10/10. More...

Reviewed on TrustPilot

2 July 2015

Excellent service! The time taken to repair and deliver was very rapid and I was constantly updated via email with the status of repair and location. I had a horrific crack on my Sony Xperia Z1 screen and now it's back to me it is in pristine condition and looks brand new! I am very impressed with the quality of the repair and the information gained throughtout the process.Would highly recommend! Absolute professionals. Quick, easy and hassle free. 5 stars More...

Reviewed on TrustPilot

25 June 2015

I found getitrepaired simply through google, I'd never heard of them. I'd cracked an Xperia Z3 screen and Sony said they wanted up to £500 to replace and £22 just to look at it! I used Getitrepaired as they charged me a small fraction of this (£124.99). From the first second the process was excellent. I received an email at every stage of the repair, when they received the phone, when they were fixing it, testing it and dispatching it. It was there just two days and come back perfect.After charging the phone overnight on the first night the screen cracked again. I emailed Paul and told him what had happened and he told me to send it back for review. No quibble, no suggestion I'd broken it myself, no additional charges, nothing. Repaired it with a new screen again, within 2 days and now I have it back again perfect. This company is an example to any other company on how to treat customers and how to run a business. The second repair now doubt cost them money but they have a loyal customer for life now. It was such a pleasant change not to have to fight and argue for good service. I think the company is truly excellent. More...

Reviewed on TrustPilot

12 June 2015

Having managed to stand on my Nexus 7 2013 like an idiot I sent it off to Get It Repaired.The communications were excellent and I received an email at each stage. It was received Wed lunchtime and it was back with me on Friday. They also used Interlink which meant you have an hours slot where the parcel will turn up - much better than waiting a whole day.I would have no reservations recommending them or using them again. More...

Reviewed on TrustPilot

5 June 2015

Thanks guys for your help. A great service keeping me updated with the progress. All questions answered with honesty. Was glad to be dealing with people who aren't out to make a fast buck.

Reviewed on TrustPilot

29 May 2015

Get it Repaired have just returned my Ipad 3, which required a replacement screen. I am very happy with the job they've done and impressed at how they have communicated throughout the process. Good work. Keep it up...!

Reviewed on TrustPilot

27 May 2015

Great service and reasonable price, I would definitely recommend.

Reviewed on Google Maps

27 May 2015

Excellent customer service. Sent off phone, was told it was irreparable after attempting to fix, received refund and phone was posted back next day delivery - thanks!

Reviewed on Google Maps

20 May 2015

Everything you would want and hope from a repair service. They kept me informed during all stages of the process - from confirming the arrival of the phone, diagnostics, confirmation of repair. They even 'fixed' for free my camera problem - which turned out to be just glue on the lens cap. Returned promptly and arrived at my desk.Magic. More...

Reviewed on TrustPilot

16 May 2015

Cracked my Nexus 7 screen on Monday; sent it to Get It Repaired Tuesday; ParcelFarce screwed up and it didn't arrive until Thu; still had it back, good as new, on the Friday.At all times kept informed and had my questions answered promptly.Flawless service and would defo recommendNell More...

Reviewed on TrustPilot

13 May 2015

Wow....Fantastic...Fast...and brilliant service ...I can not recommend this business highly enough ...My IPad had a cracked screen and it was returned by Paul in perfect condition. ...This is a brilliant little ,friendly,business and would have no problem going back....Thank you Paul you deserve every success.....The price was incredible as well... More...

Reviewed on TrustPilot

6 May 2015

The damaged screen on my iPad mini was repaired in twenty four hours at a fraction of the cost quoted by Apple. Paul was most helpful with my phone enquiry. If I get any more problems I know where I will go for help. More...

Reviewed on TrustPilot

2 May 2015

Just great! my screen was smashed to bits but it came back as good as new. Delivered to them on Thursday and back to me on Saturday. Excellent email updates throughout the process too. Really impressed. Thanks! More...

Reviewed on TrustPilot

23 April 2015

Chose this company after reading online reviews and was very pleased that their service matched the reviews. Posted my ipad on Monday afternoon for a new screen in the box provided. Was returned by Courier on Thursday. Also received emails showing the progress of the repair. The screen has been expertly fitted - will definitely use this company again. More...

Reviewed on TrustPilot

22 April 2015

I cannot commend this company highly enough.First class service from beginning to end regular updates by e mail keep you "in the loop". Aslo when having a problem this was dealt with professionally and with expediance.Bigger companies could learn from this organisation and its ethics.First Class Paul Walsh. More...

Reviewed on TrustPilot

13 April 2015

The system, the service and the people were all brilliant - I cannot recommend them too highly. If only there were more companies like Get it Repaired Ltd, the world would be a happier place! Thanks for your support.

Reviewed on TrustPilot