Gaia ITES Pvt Ltd
Palos Verdes Estates, California, Los Angeles County, California
Palos Verdes Estates, California, Los Angeles County, California
Gaia ITES is a California headquartered business & knowledge outsourcing firm. We deliver innovative, quality-driven, customer service solutions, across all industry segments. Using the most advanced technology, comprehensive insights, and domain experts for each account, Gaia ITES is able to provide a multi-channel approach via voice, live chat, e-mail and social media engagement.
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What do you love most about your job?
To provide a multi-channel approach via voice, live chat, e-mail and social media engagement.
What inspired you to start your own business?
Since 2001, Gaia ITES has helped businesses worldwide manage their front and back office needs affordably and efficiently with customized solutions to fit every challenge and any budget.
Why should our clients choose you?
We deliver innovative, quality-driven, customer service solutions, across all industry segments. Using the most advanced technology, comprehensive insights, and domain experts for each account, From call center services to virtual assistance to lead generation needs and beyond, we've worked closely with large and small businesses around the world, creating innovative ways to enhance the relationships they have with their customers.
Lead Generation
We at GAIA ITES specialize in Lead Generation services across industries. We offer a full range of online marketing services to our clients, right from innovative and engaged calling to e-mail marketing, product promotions, and online surveys. So, whether it's bringing in business by generating the right quality leads or the right volume of leads, we'll do it for you, and with results.
Customer Service
Gaia is your professional and reliable inbound and outbound call center that has been providing customer-related services for more than 10 years. Gaia has been successfully building relations with clients and their customers from an assortment of industries across the globe, be it Europe, North and South America, or the Asia Pacific region. Gaia promises you professional services through dedicated and skilled, staff of who come with years of experience behind them. Gaia has the ability to scale up and the flexibility to handle increased volumes of calls.
Appointment setting
GAIA ITES brings to you the Appointment Setter - an intelligently designed, reliable B2B and B2C outbound call center service that does exactly what the name suggests, sets appointments! We work from a database provided by you or built through cold calling and do the work of marketing your product to the target audience.
TeleMarketing
We at GAIA ITES provide our telemarketing staff with soft skills training that gives them that professional edge, and ensures that they be courteous with customers at all times. Our staff also has years of sales and telemarketing experience, the technical know-how, product and service knowledge, with skills to communicate in multiple languages.
