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FTT Computer Repairs

FTT Computer Repairs locationHaymarket, Newcastle upon Tyne, UK

Computer and Laptop Repairs & Supplies in Newcastle upon Tyne City Centre

Based in Haymarket, in the heart of Newcastle upon Tyne City Centre, we have been providing computer support and repair services to customers across the North East for over 15 years.

We offer a walk-in service where we can provide a free estimate for any PC or laptop repair work. All quotes are free and without obligation and we can usually provide a price while you wait.

All work is guaranteed and carried out by friendly, trained professional IT support personnel.

We specialise in laptop repairs, virus removal, data recovery & restoration of non-functioning systems, screen repair & repalcement and broken power socket repair.

We also offer a call out service if you can't make it to our office, just give us a call.

Discounts are available for Students, OAPs, registered benefit claimants & returning customers.

You can find us in Office 6, The Bruce Building, 115 Percy Street, NE1 7RY. Telephone 0191 230 5 230.

FTT Computer Repairs Reviews

FTT Computer Repairs Reviews


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FTT Computer Repairs


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Google Reviews of FTT Computer Repairs

Google Reviews

Review of FTT Computer Repairs by Chloé Guerrini
1 month ago

I highly recommend Dave if you have issues with your computer. Mine didn't have any issue in the end and Dave was kind enough to not make me pay for the time he still spent on my laptop. Great service, really kind man! Will go back if my laptop starts acting up!

Chloé Guerrini
Review of FTT Computer Repairs by hebin manuel
1 month ago

Dave is a nice person to deal with. The service is excellent and the price is worth the service provide. I strongly recommend this place.

hebin manuel
Review of FTT Computer Repairs by Claire Burley
4 months ago

Cannot recommend enough, Dave is lovely and so friendly. He managed to explain to me what was wrong, despite me knowing very little about laptops and suggested a few best options for me. Cost a lot less than I thought it would and they kept me updated on the state of the repair at certain points. The best place for computer repairs that I have used.

Claire Burley
Review of FTT Computer Repairs by Raul Poncela
4 months ago

I would highly recommend the services of Dave and his team if you need your computer issues resolved in a prompt, friendly and cost effective manner. They were able quickly identify the issue and carried out necessary hardware replacement.

I would have no reservations at all about using FTT Computer Repairs again in the future, and would recommend anyone else consider this company before all others.

Raul Poncela
Review of FTT Computer Repairs by Will McQuillin
1 month ago

AGGRESSIVE - DISGUSTING ATTITUDE - TRIES TO STEAL MONEY

Fixed my first laptop fine that had a broken screen however Dave did damage the screen housing that I turned a blind eye to. He then attempted to fix the second laptop I brought in however turned aggressive when he realised he had broken it. I offered him a partial sum of the final value agreed for the time taken then stated I didn't wan't him to attempt any more 'repairs'.

I guarantee you if you bring something to be repaired it will be fixed, however it WILL come back with some sort of cosmetic damage to it. For example slightly snapped hinges/misalinged plastic around the screen housing. He deems this damage to be 'acceptable.'

FTT was a great choice for computer repairs and one that I will never ever return to because of the frankly shocking service, inadequte repair and waste of my time and money.

[EDIT]
In response to your response that I funnily enough find even more inaccurate I'll shall address the points you have made. Also I would like to point out how you do not confront the statement of how aggressive you were in your dealing with me which is such a clear indication of your character and disgusting moral code.

Yes I did think the first job was fantastic and I did state that to yourself and your colleague until I realised that after you broke the second laptop including damage to the hinges that the damage caused to the first laptop screen housing and the broken hinges on the second laptop was caused by pathetic workmanship and not simply unavoidable damage.

Furthermore, you have yourself mistaken, it was you who stated that you had previously booted the machine up and it worked perfectly and you we're turning it on again to show me as I arrived. It was you who attempted to start the laptop and when it died I was the one who tried to turn it on, not turn it off.
If you are stating that it was the first time you'd ever actually turned it on then I ask you the question, 'What laptop reapirman would not first check to see if a laptop actually turns on before trying to fix it?'
So, the fact that it did not work when I arrived I'm finding too much of a coincidence and is now the moment I realise you cannot in any circumstances be trusted to speak the truth.
At this point it became clear as day to me that you were trying to extort more fees out of me by requiring me to leave a laptop with you to fix a problem you have created yourself. This is when I took the laptop away from you.

It is absolutely outrageous how much you cannot recall your own actions with a clear intent to fabricate the truth on this response when the matter of the fact is you are a liar.

In addition, yes I gave you £10 because at the end of the day you spent your time trying to fix it, albeit very poorly hence no full sum would have been paid. Heavens forbid am I going to pay you the full amount for a broken item, poor service and quite disgusting aggressive attitude.Yes I did make the statement that the laptop was not of the best quality but this is clearly not relevant.

What I find the most amusing is the last paragraph where you state that I must have suspected the problem caused by the battery I had prior knowledge of which I find absurd. I then ask you the question, why would I bring a faulty laptop to a repairman and not ask him to fix the main problem, i.e a dead battery?

So no I was not happy with my service and no I won't have another repair company to go to since you broke my laptop.

Will McQuillin
Review of FTT Computer Repairs by Mitchell W
4 months ago

Took my computer in to get my keyboard repaired. Very happy with the repair. Dave kept me in the loop though every stage of the repair. Great honest service.

Mitchell W
Review of FTT Computer Repairs by Rory Sewell
8 months ago

I highly recommend FTT Computers, my laptop had a couple of issues with it and I took it around 12.30pm on a Saturday and had it completely repaired before 2pm. He was very friendly, approachable and honest. Very reasonable price considering I had my HD screen replaced. If I ever have any future issues I will be sure to go there. To summarise, if you have any issues I recommend FTT computers.

Rory Sewell
Review of FTT Computer Repairs by Graeme Milligan
5 months ago

Excellent. Laptop upgraded with SSD drive, and windows 10.

Graeme Milligan
Review of FTT Computer Repairs by Keira Patterson
3 years ago

I'm not the most computer savvy person so i went to these guys because my laptop wasn't working. It wouldn't turn on even when plugged in to a power source and had a tendency to overheat quickly. I really thought i'd have to buy a new laptop! Dave had a look and assured me the problem could be easily sorted and within a day my latop was fixed! Delighted :D !! Turns out the fan wasn't working properly and some dust had got inside stopping it working properly. Dave was friendly, reliable and explained exactly what was going on; plus he fixed the problem and for a resonable price....i couldn't have asked for more! Would highly recommend this company to anyone. 5 stars without a doubt!!

Keira Patterson
Review of FTT Computer Repairs by Rory Sewell
8 months ago

I highly recommend FTT Computers, my laptop had a couple of issues with it and I took it around 12.30pm on a Saturday and had it completely repaired before 2pm. He was very friendly, approachable and honest. Very reasonable price considering I had my HD screen replaced. If I ever have any future issues I will be sure to go there. To summarise, if you have any issues I recommend FTT computers.

Rory Sewell
Review of FTT Computer Repairs by Keira Patterson
3 years ago

I'm not the most computer savvy person so i went to these guys because my laptop wasn't working. It wouldn't turn on even when plugged in to a power source and had a tendency to overheat quickly. I really thought i'd have to buy a new laptop! Dave had a look and assured me the problem could be easily sorted and within a day my latop was fixed! Delighted :D !! Turns out the fan wasn't working properly and some dust had got inside stopping it working properly. Dave was friendly, reliable and explained exactly what was going on; plus he fixed the problem and for a resonable price....i couldn't have asked for more! Would highly recommend this company to anyone. 5 stars without a doubt!!

Keira Patterson
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FTT Computer Repairs Location

115 Percy St, Newcastle upon Tyne NE1 7RY, UK

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