Found Chicago
Ravenswood Gardens, Illinois
(286)
Ravenswood Gardens, Illinois
(286)
286 customer reviews
mo cahill
mark twain once said- i’d have written a shorter letter, but i didnt have the time. that’s how i feel about writing this review, but here goes.
the only reason they r so highly rated is that the rly bad reviews disappear. look through the reviews, u will see fabian watches this page like i watch my twitter. there were 3 1stars when i checked b4 handing over my pup, all saying their dogs reverted to their problem behavior once home. they‘re all gone now. that’s cuz it happens all the time and they know it, so they blame the owner and make the reviews go away. whether they use threats or bribes, i guess i‘ll soon see. but fabian, dont even bother. u cant bully or bribe me.
so, i had what i thought was a perfect pup. a female old english bully. well bred bright, engaged, responsive from day 1. never failed a recall, learned basic commands quickly, eager to please and got along well w my 2 other dogs, and old male victorian bully and a big male pyrenesse cross. they were the best of buds, playing all day. til, at 15 mos, they werent and she decided she wanted to kill him. not exaggerating. viscous fights that were tough to break up.
now, this was my 12th puppy, my 16th dog. i have been training my own dogs and studying dog training/behavior since 1980. neither ignorant or stupid.
after 3 mos in hell, trying to fix it, and keep them apart, my age and health led me to turn her over to found. i’d sent 2 other dogs to them in the past and they were fine. at her evaluation, i told the trained what went wrong, what the root of the problem was, and why sop measures had backfired. no need for them to figure anything out.
i enrolled her in the 4wk program for aggressive dogs. i got back a dog that was worse. way worse.
the program is fundamentally flawed. they ignored my goals, did not even attempt to address the root cause- food guarding. such a common problem, but never addressed. they totally discounted my knowledge and experience. the head trainer pissed me off so badly i demanded someone else to do the weekly 1-1 sessions. at least i got that. her main trainer was great. she poured her heart and soul into my girl.
but because their methods r so flawed, she got much worse. she performed well there, but when she came home, and i wasnt shoveling high value treats at her all day, she reverted immediately. she had a ‘red zone’ reaction the morning after she came home.
she’s made a lot of progress since i got her back. cuz i know what i am doing. but the only benefit of her time at found was- everyone got a break from her, including me, and i found out she didnt want to attack every dog she saw, but wanted to play. this was seen in the rare ‘report card’ vids i got. the 3rd 1 of which was her w someone else’s dog, w her totally unrestrained, running around like maniacs, in and out of a room where the trainer had no sight lines. i asked them if they were insane. i told them i didnt want her to play w other dogs. i dont use day care and i dont go to dog parks. said i wanted her to work around other dogs, and ignore them completely. but play time is the staff easy time, so they continued to let her play. now, she sees another dog on a walk and goes completely berserk. from 30’ away or 100’, she whines and tries to get away from me.
my plan was to take the other dog in for a ‘tune up’, he is a graduate of boot camp, plus a week of ecollar training, then take her back for the second week, so they cd b reunited on neutral territory, and worked together. after i made my goals clear, ie, eating together in peace, i sent them a vid of the 2 bullies, eating perfect peacefully together and asked them to replicate that the best they cd. i was told this was dangerous and they wouldnt do them.
so, i bailed on that plan, picked up the other dog and will fix this myself.
i cd go on for days here about the flaws in the program, but i’ll end w- this is a persistent problem, they know it, they dont care.
i’d also advice anyone considering them to check their glassdoor review. former employees describe understaffing, and even 1 complaint of sexual harassment. i’m happy to answer questions in the comments. do not let these ppl anywhere near your dog. but
and fabian, dont even bother. you’ll be hearing from my lawyer soon. you’ll only make it worse.
y’all have f’d w the wrong old lady.
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Mirela Velic
David & Leo are wonderful! I cannot thank them enough for all their help w/ Rocky. Rocky was a very leash reactive dog that would lunge and growl while on walks. They helped show me how to properly walk him and how to respond in these situations. We are still working on it but we are now able to control most walks and he was able to be in a room with 6 other dogs with no outbursts :) More...
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Maisie Koo
Rated highly for: Responsiveness, Punctuality, QualityThe trainers at found are all amazing and really take the time to help you and your pup!
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jackie dugan
This place is amazing... I wish I could give them more STARS!!!!!! I can’t stress enough on how much I love this please. This is Zoe she is a 2.5 year old Cane Corso. “ Italian Mastiff. 110 lbs. When Zoe first went to them just a little over a few months ago I was not able to walk her without being able to have control of her. Most importantly I was not able to walk next to another dog or person. She would just bark and be out of control. It’s hard to control a animal that weighs a little more than you and let me just add I had 4 knee surgeries. Zoe did the Found boot camp. Outstanding. There’s a gentleman name Leo who is a trainer and took Zoe under his belt. Zoe is not the easiest to become friends with her look and size and how she always wanted to be on guard all the time. It was hard to get near her. Leo has no fear he jumped in and change my girl let no other. I would get daily updates from the team while she was living there for the two week. During the first two weeks Leo and Ryan made sure I understood everything that was going on and the Why of everything. The why is important so I under the reasoning behind what is being done and how it will help my dog. And if I had any question they would explain to me so I understood. If I had any corrections that I needed to do but was unable to due to my health they were able to help me adjust and correct for my needs on how to do a correction in my way that I could handle her. After the 2 weeks. Leo continued to work with us and Now Zoe and I can go on walks she does not try to go jump on anyone or does not go insane when she is in the front yard. Before she would just bark if someone is out there and would stop. We have had a few trainings at found with boot camp and I have also had a few in home sessions to better understand how to correct Zoe in home. Leo was great he shows up on time and is 100% focused and loves Zoe as if she was his own. They all do at found. Most people are scared of her. Not this place they don’t judge. The front desk staff is amazing scheduling whenever you call they do their best to accommodate and get you in when you need it. Thank you Leo and Ryan for taking Zoe in and making her feel at home. Fabian I think is a manager. If it wasn’t for him explaining to me why he thought this program would be best for Zoe. THIS IS THE PLACE FOR YOU DOG. DAY CAMP IS AMAZING AS WELL. STOP LOOKING AND BOOK YOUR DOGS LIFE CHANGING FRIENDSHIP. More...
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Carinne Nicosia
Rated highly for: Responsiveness, Quality
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Erica Wilhelm
Rated highly for:Â QualityDavid was easy to understand and gave clear directions. He was friendly, playful and amazing at his job. .. You can definitely see his passion in his work.... Can't wait for Franklin to start Agility with him...... More...
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Allyson Fritts
Searched for a training facility that offered board and train for my anxious bichon. Little guy is 3, and I am so glad I put him through the program at found! Not only did the 14-day program keep him safe, fed, and allow him to mingle with other dogs, but he got personalized training daily from excellent dog trainers, and we get to go through 6 weeks of group training too. This board and train is well worth the price and my dog is able to enjoy life more. Obedience is key, and Found training center can definitely help your dog! More...
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Samantha Rogers
Rufus just had his first day of daycare last week and by the look on his face getting picked up, HE LOVED IT! Not only was the staff respectful and knowledgeable, but it was obvious how much they actually cared about his well being and safety. The videos that were attached to his report card were awesome as well. In the video they spoke about his body language and how he reacted to certain situations in the play group. They match dogs based on how they will interact with each other :) We really appreciate the specialized groups and making sure it is the right fit for Rufus! All the daycare attendants were very attentive as well. The attendant who brought him up front knew everything about his day, he wasn't just another dog to them.We also signed him up for a treadmill session! They also did a report on this! He was one happy and tired pup after his day of fun at Found! We will definitely be returning! Thank you! More...
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Nikhil Wahi
Their pickup was supposed to be between 7-8 am. They didn't pick up my dog until after 9 am and play groups are supposed to start at 930. The pickup aside everything was great but I wish they had actively contacted me about being so behind schedule in the morning because if I hadn't dealt with it before they arrived they would not have been able to get into my condo for pickup at all. Drop off was on time and they were very friendly and the videos of play group are great. Just need to tighten up the transportation issues a bit. More...
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Rachel Morgan
Found is amazing! I have a high energy 60lb. American staffordshire terrier who had no manners when I adopted him. He attended Found’s two week boot camp and came back a different dog in a great way. I did follow up training with him there for several weeks, which was offered with the boot camp. It really helped me learn how to navigate handling his behaviors. I tried a couple of other dog daycares, but Found is the only one that can effectively tucker him out. He goes there every day and it is a life saver! The trainers and handlers at Found really care about what is best for the dogs. More...
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Troy Miller
Clean
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Sarah L.
We boarded our dog at Found for about five days recently and it was an excellent experience! He's a rescue and has issues with insecurity and fear and they found a group of dogs he fit in well with, which we were thrilled about! Something else wonderful about Found is that, even if they can't find a group for your dog in which he will interact comfortably, they will spend time with him and do agility training one on one instead of just leaving him in a tiny room all day! (I don't think they even have tiny rooms they keep the dogs in to begin with). We are also interested in taking our dog to Found for training and/or daycare as well as future boarding - we are so happy to have found them (no pun intended). More...
Reviewed on Yelp
Katie Schmidt
I boarded my dog here for 10 days and did an hour of training every other day. I got daily updates on how my dog was doing and training videos so I could continue his training at home. In just 5 training sessions, he has been much better behaved. More...
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Christina Mason
The best doggie day care, boarding, and training center in the city. Our fur babies love coming to Found. We have received great advise from the trainers and even adopted our lovely Stacey one of our Pitbulls from Found.
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Fred Frankel
Can tell they really care.
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Jil Slaski
Very good information for training our dog. Easy and can do at hone once shown. No pressure for more lessons. Really nice.
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Judd Albring
First time puppy owner and brought our guy here for his first grooming. Fantastic all around! We will be back for boarding, daycare and more grooming.
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Nicole G.
My boyfriend and I enrolled our 2 dogs in a 2-week bootcamp to focus on leash training and are so thankful for the results! We have a 1-year-old 15 lb. Cockapoo and a 2-year-old 65 lb. Goldendoodle. Both are loving pups but became wild on walks, pulling us in various directions, etc. Â We live downtown and this became a major problem, especially with our larger, stronger dog. I read other positive reviews about this facility, so we went for the consultation and then decided to go for it. Â We trained with the dogs and trainer, Luke, halfway through the program and already saw results. Â When we picked them up a week later, we trained with Luke again and then brought the dogs home. Â At times I am in disbelief, but their obedience continued at home for us and walks have never been more enjoyable! Â The package also included follow up training sessions, which we will partake in as well. Â We continue to work with the dogs at home daily. Â They seem to respect us on a different level and our relationship is better all around. Â I highly recommend this program for leash training or other issues you may not have the time to commit to focusing on. Â THANK YOU! More...
Reviewed on Yelp
Stephany Perez
Rated highly for:Â Quality
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Cristina Marinescu
We love everyhing about Found. Great training and boarding facilities, great programs, but above all, wonderful staff! They are very friendly and caring, and excellent professionally. We used almost all the services Found offers, from training, to day care, to boarding, grooming, etc with our German Shepherd girl. She has some anxiety issues and the trainings and the work on socialization they did with her at Found showed great results. We are so happy we found this place! It's like a second family for our dog. Great level if professionalism and care, and wonderful management who always gies above and beyond to find the best for each dog. You can tell they really care! More...
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Cynthia Tripoli
I have a 4 year old toy rat terrier who had MAJOR anxiety and fear based behavioral issues due to bad experiences with other dogs in the past. It became super stressful when he started biting. That is something I could not tolerate. I know that me spoiling him had an impact on that behavior as well. Harley is now able to tolerate being around other dogs. He even goes up to dogs on occasion during our walks. He is much more confident and disciplined overall. I came in for a consult with David, who gave me some tips on what to do in the mean time before his bootcamp session started. Ryan was super helpful with any questions I had and gave me tons of pointers on what to do and what not to do. Luke was very helpful during our private session, giving me tips on how to get harleys food drive up. I did not get a chance to talk with Leo but he did an awesome job giving me feedback through the videos they send during bootcamp. Each trainer has been so helpful during this process. This program is definitely worth every penny! Not to mention, prices are not bad at all compared to others. Although you do have to be consistent with what is taught. Otherwise, don't bother. Can't wait to start obedience 2 classes in a few weeks! More...
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Gregory Aubert
This is definitely the best place in the city for training and/or boarding
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Jim Reedy
I've used a couple daycare and boarding facilities in Chicago; Found has been a cut above. I have never lived especially nearby, but it's been worth the commuting effort; I even moved an extra 10-15 minutes farther away last year, and tried another place closer to my new home, but I changed course and returned to Found because of their superlative combination of dog-care expertise and customer service at a rate that compares with other facilities. My dog loves it there and I really appreciate how they treat him and how they treat me as a customer.I have a pitbull who is very friendly but has a ton of energy, strength, and athleticism. He can be a handful for the average person. Found trainers -- and more important, their *day to day handlers* have, in my experience, the knowledge and ability to give my dog the attention and correction he needs to socialize enthusiastically with other dogs. He plays with other dogs of a similar play style and is allowed to be a big, energetic dog while always having that energy directed in a positive direction.I also have used Found's boot camp -- this is how I first encountered them -- and their boarding service and have done two different training classes. Everyone is knowledgeable, friendly, and generous with their expertise. Very positive experiences all.I also appreciate that there is a vet next door. They're not technically affiliated, but that has been very convenient for checkups as well as a relief for any possible emergency care that might be necessary. More...
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Danielle Bugasch
Rated highly for: Responsiveness, Punctuality, QualityGreat 1st meeting excited for the road ahead.
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Jamie Zysko
My husband and I adopted a dog (male, pit/boxer mix) from a shelter about 2 years ago now and have had problems with his behavior starting after about 6 months of bringing him home. We tried multiple trainers: from one on one behavioral trainers to training in other facilities and we could not fix or even get close to changing our dogs aggressive behavior with dogs and humans while out on walks in our neighborhood. We were feeling helpless and didn’t know what else to do with our dog until about two months ago when we brought our dog, Chief, to Found. Immediately, we started working with Leo for an initial assessment with Chief. With his aggressive behaviors, we ended up doing a 2 week board and train with him. Leo and Fabian (our saviors) took him in as their own. As we were hesitant to leave Chief with someone for two weeks knowing his aggressive tendencies, they worked with us and with him to show how they would work Chief to work through his behaviors, not punish, but also not ignore the aggressive behaviors. We received updates during the boarding process, and were able to come in twice during the process to work with them and him, to best learn how to help him learn new behaviors breaking him of his instinctual barking/growling/lunging. We are now part of the way through private sessions which are included with the board and train program and Chief has improved so dramatically, I could not have better things to say about Found and their trainers. It brings me to tears explaining the impact Leo, Fabian, and all of the Found staff have had on Chiefs life, and on our lives at home. We know Chief is a lot to work with and a difficult dog, but Found has helped tremendously with his behavior, making our lives with Chief completely different. We 100% suggest this training facility and its trainers. More...
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John Olson
They do structured playtime with small groups of dogs that get along with each other -- and are parfticularly geared to working with reactive dogs.
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Vanessa De Leon
Found performed a miracle on my dogs. My once stubborn sassy dog is now obedient (but still sassy). My other dog is so excited to learn new things! I’m so happy I invested in Found to help me and my boyfriend manage our dogs so that our walks are actually enjoyable rather than a burden. Thank you Found! More...
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Phillip Edens
Brought a newborn home and called for a last second in home session since our dog wasn't reacting great. They came the next morning and within an hour we had already seen improvements in Dexter and had the tools to keep everything going. Leo was fantastic!
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Maureen G.
Ryan is AMAZING! Â Within one visit we are now able to walk our little (6 lb) dog like a dog and not a cat. Â We've been to three other dog behaviorists and tried soooo many things, but Ryan solved it with one visit and a $13 collar. Â Amazing! Â Now we are training our dog not to bark/growl at other dogs. Â Highly, highly recommend!!! More...
Reviewed on Yelp
Grant S.
David is fantastic. Our dog is very sweet with us at home, but has some issues with other dogs and people- we have avoided both on walks since we adopted him. We've slowly introduced him to other dogs and family members, but still he barks for several minutes and lunges at dogs. He's slowly getting better. I was astonished at how quickly David introduced his dog to ours and had them off leash near each other with no problems in the first class! I thought this could take years. It gave me more confidence that our dog is capable of being cool around others. It will take practice on our part at home, but thank you David for showing us that our boy is capable of becoming the dog we want him to be. I highly recommend Found. More...
Reviewed on Yelp
Buck F.
It's rare that I write a Yelp review but Found absolutely made me feel compelled to! I feel like I lucked out a bit on my rescue. He was found in a dumpster in Puerto Rico on death's doorstep. He made a miraculous recovery then he came to Chicago to be my forever puppy. That said, he is still a puppy.As a puppy dad, I feel responsible for ensuring my young lad lives his best life. As do all people, dogs require a sense of purpose. Dogs are compassionate, affection beings but they are also tough. They take a step on the toe with a yelp (pun?) and keep on walking. We could all use a lesson from dogs. That said, Leo from Found, taught me more lessons than I ever thought I could learn about dogs. I grew up with dogs. When I was 7 years old I went to school early the day after we got my first dog and stood outside of my first grade classroom door with a picture of him because I was so proud. The pride I felt then doesn't hold a candle to the way I feel now. Leo and everyone at Found not only enhanced my dog's life but they enhanced mine as well. I 100% recommend taking your dog here for literally anything. If my boy loves Found, your boy or girl will too!P.S. My puppy boy gets super excited every time we go back. To me, that means a lot! More...
Reviewed on Yelp
Shane Armbrister
We had David as our training and he was incredible and Found is amazing I highly recommend this place. My wife and I did the Obedience 1 class with our pup Indy. He is the scraggly looking dog on the left in the photo. We had a lot of issues with walking, leash pulling, focus, and other issues. After our 6 week obedience class we saw drastically different changes with our issues. David is an amazing trainer incredibly knowledgeable and focused on getting us where we needed to be. If we didn't recently just move out of Chicago we would sign up for the Obedience 2 class with David no questions asks. More...
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Jamie Sommer
We love everyone at Found! We’ve attended obedience classes there and our pupper goes there for day care and boarding whenever we need to leave town. They are especially great with dogs like ours who have some anxiety issues. They take care to learn each dog’s temperament and place them in small play groups. More...
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Jill Garvey
Found has been a great place to train and occasionally board our pooch. Extremely well run place, easy to work with the staff and most importantly, they really love dogs!
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Mike N.
Found has been one of the best decisions we've ever made with our lab/border collie mix. Â For boarding, Found puts in the extra effort with daily updates to let you know your dog is having fun and getting socialization. Â Our girl recently finished the 2-week boot camp and the results are so dramatic it's like we have a new and improved version of her! Â The staff (Lilliana is a joy) and trainers (Luke's training and communication style is an A+) can't be matched elsewhere. Â If you want the best for your dog, this is the only place to bring them. Â We'll continue to have a long relationship with Found! More...
Reviewed on Yelp
N S.
VERY pleased so far with the training for my 1.5 yr old blind pit bull. We've had only 2 one hour private sessions  with Leo so far and the behavior has already improved dramatically.  He clearly has a lot of knowledge and isn't just throwing generic dog training suggestions out there. Our primary concern was our dogs aggression and overall hyper reactions to other dogs so Leo brought out his own dog to help create the situations we need to work on, and within about ten minutes I saw improvement and had a much better understanding of what I need to do to get the dog to behave in a healthier way. We went to the park for the second session to continue the work and it's clear that his guidance and suggestions are having a big impact! Looking forward to continue working with Leo and recommend him to anyone in need of training for a challenging dog..... More...
Reviewed on Yelp
nelly karpinski
We went in to take our fur baby for an evaluation and just in that 20 minutes I felt very comfortable. They were very friendly and welcoming to my fur baby and me. They gave me some good suggestions to take home with in training, and I'm looking forward to see how this will go. First Day Carr stay tomorrow. Wish us luck!! More...
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denisa kovacs
The reason that I’m giving them 5 stars is because they truly deserve it. My little chihuahua came back home a changed dog. He came back acting like a normal dog, happy and full of energy. He was showed love but taught discipline at Found. He is much calmer, listens to commands, able to walk down the street without wanting to attack everyone, and I am truly able to touch him without thinking he will snap and want to bite for no reason. He has turned into the sweetest pup. The time he had with Found taught him so much and my husband and I continue to do a lot of work at home with him. We are very very happy with the results and would recommend to everyone! Ryan- you are amazing! Thanks so much! And everyone at Found- thank you truly. More...
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Carlynn Ullrich Sherman
I am so pleased with Found and their training practices. Jawaan is our private trainer (I have a pitbull mix rescue sweetheart who has trouble with other dogs and socialization). Jawaan’s patience and intuition are just what I need in terms of a trainer. He clearly knows dogs and understands how my dog works. He teaches me how to teach her. I know my sweetie pie dog is going to be just fine, with practice on my end and consistency, as well as confined training as long as she needs it. Found is definitely the place to go for this sort of training. I am very happy with the results and recommend the private sessions, perhaps even with Jawaan. More...
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britton seaman
I am new to the city so I’m trying to find the best spot to board my pup and this place has been amazing so far! I always get awful anxiety leaving my dog for the night, but Found eased all of that when they sent out a report card with videos of my pup having fun with the other dogs while I was gone! I definitely recommend them to anyone looking for a place to board!! More...
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Caitlin McEwen
Found was recommended by a friend and I have had a great experience! The staff is very friendly and the socialization for my dog has been incredible. Highly recommend!
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Nicholas Delgado
Love the place and trainers are very knowledgeable. I'll surely be coming back for more training for my dog.
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Arelys G.
We have a German shepherd and he's 3 years old. We have never left him at any place. He has only been home sitter. So we went to look around places and found Chicago boarding and gave it a shot. He loved the place!!! He was such a happy boy and we were extremely happy to find such a wonderful place for our boy when we leave on vacation! Thank you @ found Chicago boarding and Training Center!! They gave us feedback on his daily well being, sent us videos. Great place, I definitely recommend this place!! More...
Reviewed on Yelp
Susan Berman
Professional Trainor and fine facility.
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Angelina Wagner
Love this place!!
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Peter Franken
Far surpassed my expectations in care, check it out you will not be disappointed!
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Chris C
Wonderful people that are interested in the best care and training of all the doggies that walk through the door.
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Eduardo Santiago
This place is AMAZING. They really do care about mans best friends here, the staff are so Friendly and Caring.
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Shanna C
They are wonderful! My dog always gets time out during her stay, whether it's a walk or working on agility. The staff is great and I feel confident leaving my dog with them.
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Shan C
They are wonderful! My dog always gets time out during her stay, whether it's a walk or working on agility. The staff is great and I feel confident leaving my dog with them.
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