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F

Flower Jazz

Cumming, Georgia

(130)
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3+ day response time

Reviews (130)

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4/5

130 customer reviews

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17 February 2024

Worst service

Reviewed on Google Maps

17 February 2024

If i could of given 0 as a review I would lol who delivers flowers at 12 midnight on a Valetines day occasion when everyone is asleep already and you guys just leave it on the porch. .. I called around 10am specifically asked if you guys can deliver that day and I guess you guys understood that very wrong delivering 12midnight. You guys could of said " no we are really busy today and we cant do it" than I could of found a difference florist who would of. If you guys cant keep your word dont just take peoples money and not abide by your word because I run a business too and i promise you, I assure you this is not how you run a business! You are providing a service do it right or dont do it at all! More...

Reviewed on Google Maps

18 January 2024

Reviewed on Google Maps

1 January 2024

It's awesome to see a team that is over the top to ensure you have a absolutely everything you need at all times. Reminded me of what used to be customer service in America. I was invited to look at newer arrangements in the back which was very nice of them to do so. Quick and easy. More...

Reviewed on Google Maps

1 November 2023

Reviewed on Google Maps

1 November 2023

My Son's family ordered a floral arrangement and house plant for my 85 birthday last Thursday. The flowers came on Friday (after a call from my daughter-in-law) and the plants came on Sat. Although I ensured the flowers had water, a third have died within 3 days. I asked for care info on plants, none has come 3 days later. Not good. More...

Reviewed on Google Maps

29 July 2023

Oh My Goodness. We just received at the Brasselton hospital the cutest flower arraignment that I have ever seen. the volunteer that Brough it up said that everyone ooed and awed over it on the way to the room. the flowers were put in a way that it looks like a kitty looking out of the bouquet. the kitty has a medical bag and doctors headlamp. More...

Reviewed on Yelp

1 June 2023

This place is excellent, staff was very friendly, don’t pay attention to bad reviews because my experience was great. Got a corsage for my prom date, and it is safe to say that she had the best one out of 500 high schoolers. Very impressed and it was on a 5 day notice. Overall great store, recommend. (Picture was 8 hours in a hot and stuffy room, but very minimal wilting as you can see.) More...

Reviewed on Google Maps

1 June 2023

the service is horrible I would give it a zero

Reviewed on Google Maps

1 March 2023

They do a great job

Reviewed on Google Maps

1 February 2023

BEAUTIFUL FLOWERS! GREAT SERVICE! Highly recommend!! I know next to nothing about flowers, but I do know that what you order from pictures can be very different than what you get. It was important to me that my daughter, away on business on her birthday, feel special and loved. So I called from 1500 miles away, with vague requests like: big, beautiful, colorful, not generic, unique and fabulous, special and fancy---but not on obnoxious. Mary helped me with the order, and she NAILED it. My girl said the flowers were the most beautiful she has ever seen, they even took her breath away a bit ❤️ . They were delivered without issue, stayed fragrant and fresh for at least a week in the hotel room. I could NOT have been more happy with this flower buying experience. More...

Reviewed on Google Maps

1 February 2023

Thank you Google.....I need to order flowers for a friend in the Hospital... This florist has too many bad reviews to order from them

Reviewed on Google Maps

1 February 2023

I have been using this shop for years and they make the most beautiful flower arrangements!

Reviewed on Google Maps

1 February 2023

The nice woman at the Cummings, GA location was very helpful. I called on a Saturday afternoon, and the flowers were delivered that day. I just said I have this much money to spend including the delivery fee, and it’s for a friend to get well. She said for get well they usually do something bright in the arrangement. I said that was fine. That’s all the direction I gave, and what arrived at the hospital was gorgeous! It was full of flowers, not full of filler, and absolutely lovely! Five stars!! I’d recommend them every time!! More...

Reviewed on Google Maps

1 February 2023

Reviewed on Google Maps

1 February 2023

Called them last minute for a same-day flower delivery as the company we originally ordered from was unable to fulfill our request that day due to supply chain issues. Olga helped us, creating a custom bouquet within our budget that turned out beautifully and arrived on time. More...

Reviewed on Google Maps

1 February 2023

I placed an order for delivery, and within a few hours the flowers were delivered. The arrangement was everything I hoped for and more. Reasonable pricing and easy delivery process. Their flowers are beautiful! More...

Reviewed on Google Maps

1 February 2023

My husband purchased an arrangement of 25 roses for our 25th Anniversary. Arrangement was beautiful for a few days. Then, all 25 roses died and did not open! !! The arrangement cost nearly $200,00. DO NOT WASTE YOUR MONEY. AT THIS FLORIST. Called and they did not offer to give us a plant or a coupon. More...

Reviewed on Google Maps

7 December 2019

Very disappointing, carnations arrived dead in the center, roses wilted after few days and chrysanthemums were dead in less than a week. I know the person that sent them would have paid a decent $$$ amount and this was just a huge disappointment. Never had flowers like this before and I buy the discounted ones for myself from the grocery store! More...

Reviewed on Facebook

6 November 2019

Ordered from 1-800-Flowers and the arrangement arrived within an hour or two on a same-day order. Very impressed the the turn around and the recipient said it was beautiful. Thanks for much for brightening her day ???? More...

Reviewed on Facebook

27 October 2019

Beautiful, fresh bouquet was delivered so quickly. This is how a small business should operate every time - great, friendly service & perfect product at a competitive price. 5 stars+ for Flower Jazz.

Reviewed on Google Maps

21 October 2019

I walked in a few hours before homecoming and they were able to give me the most beautiful blue and white Roses for an affordable cost. Thet went above and beyond in making my own customized floral arrangement. It looks amazing and I cant wait to see the look on my girlfriend's face when she sees them too! The people are very kind and the store is very clean. Thankyou Flower Jazz for the great service. More...

Reviewed on Google Maps

7 October 2019

Beautiful flowers that my husband ordered through FTD but kept the Flower Jazz information because they were far superior and more beautiful than previous arrangements ordered online. Thank you Flower Jazz for making my day special. More...

Reviewed on Google Maps

28 September 2019

Flower Jazz did an amazing last minute funeral spray and it meant the world to our family. Jenna was kind and professional.  The designer made a wonderful inspired fall arrangement reasonably priced.  Thank you so much! More...

Reviewed on Yelp

24 September 2019

Worse customer service ever!! Had enough nerve to continue to text me after I told her to stop communication! I ordered flowers on Pro flowers and they sent this company! ! 1. They messed up my order for my moms Birthday 2. Quality was HORRIBLE less than 24 hours the main flower was falling apart 3. Card Was signed by a man named Lou and not me 4. After Pro Flowers told them to replace them they called to tell they would not and even threaten to pick up pick up the flowers from my mom! Absolutely HORRIBLE!!! More...

Reviewed on Facebook

23 August 2019

Walk in smell the flowers and be amazed at the amazing quality of arrangements. Gorgeous flowers for any occasion. I got flowers for my mother from here as a designers choice. Best money spent, mom loved it and I did too. More...

Reviewed on Google Maps

22 August 2019

Reviewed on Google Maps

20 August 2019

Words can not express the gratitude and appreciation I have for Anna and Flower Jazz. I had originally planned to DIY my wedding flowers, 2 days before the wedding we called Anna in a panic and she complete saved my wedding day! She went above and beyond in the 48 hours then we ever could have imagined. The moment I was walking down the aisle was the first time I saw all my floral arrangements for the ceremony and I was in awe of her talent and the beauty surrounding us! The reception florals were so perfect as well! I have no idea how she did it all, and did everything I asked for and more! So thankful to you all and would recommend Flower Jazz to anyone! More...

Reviewed on WeddingWire

7 May 2019

They gave my daughter’s prom flowers to someone else the day before prom! They had to make ours last minute while I waited. Fortunately, they turned out pretty. The store owner was rude in explaining the situation. I’m not sure how they gave someone my daughter’s flowers free! More...

Reviewed on Google Maps

6 May 2019

They gave my daughter’s prom flowers to someone else the day before prom! They had to make ours last minute while I waited. Fortunately, they turned out pretty. The store owner was rude in explaining the situation. I’m not sure how they gave someone my daughter’s flowers free! More...

Reviewed on Google Maps

28 April 2019

Gorgeous arrangement . Outstanding customer service and attention to detail and to my specific requests

Reviewed on Google Maps

6 April 2019

Front desk receptionist was super helpful and nice. Beautiful arrangements.

Reviewed on Google Maps

6 April 2019

Gorgeous arrangement . Outstanding customer service and attention to detail and to my specific requests

Reviewed on Google Maps

29 March 2019

Front desk receptionist was super helpful and nice. Beautiful arrangements.

Reviewed on Google Maps

29 March 2019

My friend ordered flowers there. It was an amazing bouquet! The flowers were healthy and beautiful during three weeks!! Great experience! Thank you!!!

Reviewed on Google Maps

6 March 2019

I agree with Cooper Harrison. Our order arrived without a card and when I called to complain about it, the person on the phone was very rude and said the card was in there when it wasn't. They called the recipient and tried to deliver to her after 5:00 at which was not convenient for her and they were rude to her as well. There are lots of other florists in the area. I reported them to 1-800 Flowers. More...

Reviewed on Google Maps

6 March 2019

UPDATE....TO COMPOUND THIS ISSUE, they are now lying to FTD and saying they delivered TWO SETS of flowers. We have RING and we can provide a full and uninterrupted video of who came and went, THEY DID NOT. Never have I been so disgusted by any company before as I am with this business. ORDER SOMEWHERE ELSE. They delivered flowers on VALENTINE'S Day at 8:45 PM. We were already getting ready for bed. They were ordered well in advance by my husband. That may not have been so bad however they sent an email indicating they were delivered at 6pm sonwe spent over 2 hours trying to get through to the FTD customer service number because they clearly were NO delivered. So horrible and on Valentine's Day. And then the lady who delivered them said in broken Russian, not my fault...not my problem when I asked her why we got an email saying they were delivered almost 3 hours before she showed up? I do not care it is Valentine's Day....all the more reason to be prepared. You know how many orders you can fulfill...and why lie about the delivery. So disappointing. The card was wrapped in the companies order info on and 8 x 10 white paper folded up ...so...NO CARD WHICH WAS REALLY THE MOST TOUCHING PART OF THE ORDER. More...

Reviewed on Google Maps

6 March 2019

I ordered flowers for my precious daughters funeral last week and they were so ugly???????????? I was embarrassed when I saw them. A 3 year old could have done better???? More...

Reviewed on Google Maps

6 March 2019

My friend ordered flowers there. It was an amazing bouquet! The flowers were healthy and beautiful during three weeks!! Great experience! Thank you!!!

Reviewed on Google Maps

27 February 2019

I agree with Cooper Harrison. Our order arrived without a card and when I called to complain about it, the person on the phone was very rude and said the card was in there when it wasn't. They called the recipient and tried to deliver to her after 5:00 at which was not convenient for her and they were rude to her as well. There are lots of other florists in the area. I reported them to 1-800 Flowers. More...

Reviewed on Google Maps

27 February 2019

UPDATE....TO COMPOUND THIS ISSUE, they are now lying to FTD and saying they delivered TWO SETS of flowers. We have RING and we can provide a full and uninterrupted video of who came and went, THEY DID NOT. Never have I been so disgusted by any company before as I am with this business. ORDER SOMEWHERE ELSE. They delivered flowers on VALENTINE'S Day at 8:45 PM. We were already getting ready for bed. They were ordered well in advance by my husband. That may not have been so bad however they sent an email indicating they were delivered at 6pm sonwe spent over 2 hours trying to get through to the FTD customer service number because they clearly were NO delivered. So horrible and on Valentine's Day. And then the lady who delivered them said in broken Russian, not my fault...not my problem when I asked her why we got an email saying they were delivered almost 3 hours before she showed up? I do not care it is Valentine's Day....all the more reason to be prepared. You know how many orders you can fulfill...and why lie about the delivery. So disappointing. The card was wrapped in the companies order info on and 8 x 10 white paper folded up ...so...NO CARD WHICH WAS REALLY THE MOST TOUCHING PART OF THE ORDER. More...

Reviewed on Google Maps

27 February 2019

I ordered flowers for my precious daughters funeral last week and they were so ugly??? I was embarrassed when I saw them. A 3 year old could have done better?

Reviewed on Google Maps

17 February 2019

UPDATE....TO COMPOUND THIS ISSUE, they are now lying to FTD and saying they delivered TWO SETS of flowers. We have RING and we can provide a full and uninterrupted video of who came and went, THEY DID NOT. Never have I been so disgusted by any company before as I am with this business. ORDER SOMEWHERE ELSE. They delivered flowers on VALENTINE'S Day at 8:45 PM. We were already getting ready for bed. They were ordered well in advance by my husband. That may not have been so bad however they sent an email indicating they were delivered at 6pm sonwe spent over 2 hours trying to get through to the FTD customer service number because they clearly were NO delivered. So horrible and on Valentine's Day. And then the lady who delivered them said in broken Russian, not my fault...not my problem when I asked her why we got an email saying they were delivered almost 3 hours before she showed up? I do not care it is Valentine's Day....all the more reason to be prepared. You know how many orders you can fulfill...and why lie about the delivery. So disappointing. The card was wrapped in the companies order info on and 8 x 10 white paper folded up so...NO CARD WHICH WAS REALLY THE MOST TOUCHING PART OF THE ORDER. More...

Reviewed on Facebook

14 February 2019

I ordered From <a href="/redir?url=http%3A%2F%2FProFlowers.com&amp;s=b32566116302d5eb507e2182c2ff9c343165429a592059bbf7400311b290c0da" target="_blank" rel="nofollow">ProFlowers. com</a> which used this vendor to fill the order. The flowers were to be delivered to my SO at her workplace. the first Major problem was that the vase was totally different than the one from <a href="/redir?url=http%3A%2F%2FProflowers.com&amp;s=0790dcc700f439f1ec614c516e1b68eaadbc38ecf976d54a4bb2b2922710ec40" target="_blank" rel="nofollow">Proflowers.com</a> the only reason I ordered them is because I liked the style of the vase other wise I wouldn't of spent the $110. The second problem was that some of the flowers ( Tulips? ) were broken from the top stem and appeared dead. After I saw them I filed a complaint with <a href="/redir?url=http%3A%2F%2FProflowers.com&amp;s=0790dcc700f439f1ec614c516e1b68eaadbc38ecf976d54a4bb2b2922710ec40" target="_blank" rel="nofollow">Proflowers.com</a>, they contacted someone from Flower jazz. After Flower jazz received notice they proceeded to contact the RECIPIENT and demanded that I retract my statement to <a href="/redir?url=http%3A%2F%2Fproflowers.com&amp;s=4e9639cc1c2b93157675e6ec4dfb90da64b592a72f497e0d71d208b172947eff" target="_blank" rel="nofollow">proflowers.com</a>. Please avoid them if possible, I would not be ordering from them next Valentines day. More...

Reviewed on Yelp

28 January 2019

Beautiful arrangement of FRESH flowers !!!   Thank you!  Not one sign of wilting or age. Perfect

Reviewed on Yelp

6 January 2019

I am delighted with the quality and creativity of arrangements I've bought from Flower Jazz. My most recent Christmas arrangements are delightful!

Reviewed on Google Maps

29 December 2018

I am delighted with the quality and creativity of arrangements I've bought from Flower Jazz. My most recent Christmas arrangements are delightful!

Reviewed on Google Maps

27 November 2018

Received a beautiful arrangement from Flower Jazz. Friendly service and pretty, fresh flowers! I got a Fall centerpiece and everything was fresh and the flowers were crips and pristine. I recommend them!

Reviewed on Facebook

1 November 2018

Fantastic value for the price and always unique bouquets!

Reviewed on Facebook

30 October 2018

Awful communication for delivery as well as terribbly snippy customer service on the phone at the store. Failed to deliver a flower arrangement that was supposed to mean a lot to someone. When you pay so much money for a service you hope it to be good, and this was not. I expect a full refund on our arrangement as this is not acceptable. Specific details were also written as how to contact our special person, which was clearly disregarded. Unacceptable. I do not suggest anyone to use Flower Jazz. More...

Reviewed on Google Maps