Loading...

Please wait ...

Floor Decor logo logo
F

Floor Decor

Orange, Connecticut, New Haven

(139)
This professional is currently unavailable.
You can request reply and they will reach out as soon as they can.

About

When you shop at Floor Décor Design Center, you’re spending time at the kind of place that friends refer friends to. We care intensely about helping you find the right product to make your home be all that you want it to be. We’ll make it easy, we won’t pressure you and we won’t overcharge you.

Show more

Videos (3)

See all

Reviews (139)

Leave a review
5/5

139 customer reviews

Loading...
11 November 2019

Mark Dorman provided my husband and I with exceptional service. He was patient in explaining the different types of tiles and best products to go with them. He is a wealth of knowledge and we appreciate all his help. Thank you, Mark! More...

Reviewed on Facebook

21 October 2019

Jacob Alfred helped us design every bathroom and flooring component in our new build. He is incredibly knowledgable, patient, funny and stealthily kept us in a reasonable budget while allowing us to get all of the beautiful and luxurious textiles we had hoped for. I would HIGHLY recommend making an appointment with Jacob! We had an absolute blast designing our home with him! More...

Reviewed on Facebook

12 October 2019

Amber Graham is an amazing person and designer. I love that she thinks outside of the box. Her enthusiasm is so refreshing! She has this positive energy and excitement about the project you are working on every time! Our new bathroom is going to be beautiful. I love that you can book a design service with the wonderful designers at Floor and Decor at no cost! Amber is outstanding! Customer for life, Patti More...

Reviewed on Facebook

1 October 2019

We went to Floor and Decor and Mark was wonderful. He was patient and helpful. He helped us narrow down several good options for our bathroom renovation. Thanks!!!

Reviewed on Facebook

24 September 2019

Absolutely love working with Mark! He is always knowledgeable with products and applications. Mark is definitely my go to at this location.

Reviewed on Facebook

16 September 2019

We were in the middle of a kitchen remodel and had to call an audible - changing our kitchen backspash. We happened into Mark Dorman, who helped get us back on track immediately. Mark has a great eye for color, is extremely knowledgeable and a genuine pleasure to work with! Kudos!! More...

Reviewed on Facebook

29 August 2019

We recently purchased Luxury Vinyl Laminate Flooring for our kitchen and family room from Floor Decor. We also had their tile man install our tile back splash in our new kitchen. Their product,service and installation went above and beyond our expectations! Mike and Janine were attentive to our many questions and concerns. The product came in, in a very timely way. The installers were very hard working and professional craftsmen. I will tell ALL my friends and neighbors about this incredible business and the great people who work here, when they have flooring or tiling needs. Their prices and service cannot be beat!!! More...

Reviewed on Google Maps

6 August 2019

Floor Decor is a pleasure to work with as a Designer. Their prices are reasonable and they are easy to work with. The installer was knowledgeable and very efficient.

Reviewed on Yelp

4 August 2019

Floor and Decor has the biggest and best selection of products. More importantly, they have fantastic people working there. We have always found everyone to be incredibly helpful and knowledgeable. Today, I had the pleasure to work with Marie King, one of the design specialists. She was so enthusiastic about my project and took so much time to lead me in the right direction taking into consideration my preferences. You could tell that she loved her job and the whole design process. The design specialist services are free!! How awesome is that?! Marie you are the best! Thanks!! More...

Reviewed on Facebook

3 August 2019

We recently purchased luxury vinyl laminate flooring for our kitchen and family room from Floor Decor. We also had their tile man install our new kitchen back splash. Their product, service and installation went above and beyond our expectations! Mike and Janine were attentive to our many questions and concerns. The product came in, in a very timely way. The Installers were very hard working and professional craftsmen. I will tell all my friends and neighbors about this incredible business and the great people who work there, when they have flooring or tiling needs. Their prices and service cannot be best! More...

Reviewed on Facebook

27 July 2019

We came in to pick out tile and counters for our bathroom. We did not have an appointment but Marie King jumped right in and helped us! She was supposed to be heading home but instead helped us for over an hour! She was extremely helpful and had amazing ideas!! We really appreciate how Marie went out of her way to help us pick out the items we needed!!! More...

Reviewed on Facebook

24 July 2019

Came in yesterday and had an absolutely amazing design appointment and experience with Marie King. I truly cannot say enough good things about our experience with her. We are redoing our bathroom and generally, my husband and I have different tastes and we walked into the appointment thinking we'd both have to compromise on a lot of things, and ultimately end up with a lack-luster bathroom. But when we finished our appointment with Marie neither of us felt like we had to compromise at all. She is such a GREAT LISTENER. We started by going through a design book and discussing what we liked and didn't like and what we were each hoping to achieve with our space (yes she took the time to ask us both, which is important). From there, we went out onto the floor and grabbed items that caught our eye based on our conversation with her. She pointed us towards items she thought might work, but was never pushy and let us get distracted with various things along the way. Back at her desk, we put together several different looks and whittled away until we landed on our favorites. She was very patient, creative and ultimately helped us put together a look we absolutely love and can't wait to bring to life. Thank you Marie! More...

Reviewed on Facebook

23 July 2019

We had carpet and stair runners installed for our home and couldn’t be happier with the service and product. Janine was amazing, always available and extremely helpful with choosing a carpet. The installation crew was on time, quick and skilled! I highly recommend for any flooring needs. More...

Reviewed on Google Maps

7 July 2019

Peyton Chaplain at Floors and Decors is very helpful. Knows his stuff, and will expedite you through the process. Great customer service skills. Thanks Peyton!!

Reviewed on Facebook

4 July 2019

We had a great experience with Marie King, our free design consultant. She was very patient in assisting with matching colors and quality of product for our particular project needs. Thanks to her we picked some great colors we never would have thought would go well together. very patient and very helpful. More...

Reviewed on Facebook

2 July 2019

I went to Floor Decor on my search for the perfect backsplash. They did a wonderful job. Staff was helpful and once we chose backsplash it was installed the very next week. Also Installer Ernest did superb job...I would definitely recommend Floor Decor! More...

Reviewed on Google Maps

1 July 2019

Love Marie King. Our free design appointment with Marie was amazing. She had great suggestions and information about different choices of products. She was very patient with us as we worked through our selections. ⭐️⭐️⭐️⭐️⭐️ Thank you, Marie We’ve already suggested her to a friend. More...

Reviewed on Facebook

30 June 2019

Floor Decor was recommended to me by a friend who used this business to put a new floor in her home. From beginning to end Michael and Janine were outstanding. There was never any pressure only terrific guidance. They were in constant communication with me throughout the process. My natural wide plank oak flooring is stunning, the installers did a beautiful job and their cleanup was immaculate. If you are looking for any type of flooring, Floor Decor is the place for you. More...

Reviewed on Google Maps

25 June 2019

What a beautiful kitchen Michael, Janine and Randee helped us create❤️❤️❤️ The time and help and care they all took to help us remodel was more than we expected. We can’t thank them enough for all they have done. I can’t believe the amazing transformation!! They are very professional and know their stuff, but what a family they have become to us! Thank you soo very much!!! More...

Reviewed on Facebook

17 June 2019

Met with Mark Dorman this weekend for a remodeling project he had great ideas and suggestions. I would highly recommend consulting with him for your project and will use Floor and Decor for all of my remodeling supplies

Reviewed on Facebook

2 June 2019

Just finished meeting with Mark Dorman on some kitchen ideas. He was so knowledgeable and gave us some great ideas.

Reviewed on Facebook

2 June 2019

Thank you Marie King for the awesome in helping me pick out my flooring and tile.

Reviewed on Facebook

18 May 2019

We worked with Mark Dorman and he was very knowledgeable and patient.

Reviewed on Facebook

10 May 2019

Friend said I needed to go to Floor and Decor. I did and I love this place. Mike Godwin walked us through to look at the items we were interested in. His assistance was very valuable in helping us to get just exactly what we needed. Thanks Mike! Also we had a large heavy load. Grant Walker was very kind and never even expressed any displeasure of us having to take what we ordered in three loads in our family van. Upon returning to pick up a few more things, Becky Valencia greeted me at the door and walked me to what I needed. Store Manager assisted us in the purchase the big purchase. This was for a remodel of restrooms at our church. The customer service was excellent. This is my my Floor and Decor store. THANK YOU! More...

Reviewed on Facebook

26 April 2019

I have to say the first moment I walked into Floor Decor I was treated fantastic. Like I was part of the family. Dealing with Janine was awesome. She really helped me out big time and the most important really listen to me as I babbled on. She new exactly what I was talking about and pointed me in the right direction. After going through countless samples to take home i finally found the right kitchen backsplash and tile floor and also the right color grout, with alot of help from Janine. After choosing the right ones they hooked me up with Earnest who is the installer. Let me tell you what a great and hard worker he is and his team. He was more concern about me and my house than anything else. What a Beautiful job he did on my tile floor and my backslash. Its like a new home. They made my day. I could not have asked for a better Tile person than Earnest, and i couldn't ask for a better Designer than Janine. So if you need your kitchen done or tile floors or hardwood or anything else, Floor Decor in Orange is the best place around. Thank you for a great job. I will recommend you to anybody I know. Nice job.Bob SmithWest Haven, Ct.4/23/2019 More...

Reviewed on Google Maps

26 April 2019

We had a great experience with Floor Decor the came into the house put down a new floor and paid attention to the details, the floor looks great and the installers where neat and vacuumed the entire area afterwards, this is or 2nd time using Floor Decor, I highly recommend them.

Reviewed on Google Maps

27 March 2019

My new hardwood floors look great. The workers worked hard and kept the house clean throughout the 3 day installation. Floor décor was recommended by my realtor and I would recommend and use again.

Reviewed on Google Maps

25 March 2019

We went to Floor and Decor on a Sunday morning without an appointment to see a designer. We found Mark and he spent the entire day helping us make decisions and purchases for flooring and wall finishings for two bathrooms, and flooring for our entire newly constructed home. He didn't even take a lunch break. As we were going to attempt to do these projects ourselves, he also spent a lot of time "gearing us up" with the proper supplies and very good advise. We will be returning soon and will definitely look for his counsel again. He is a very real asset to your store. Thank you. More...

Reviewed on Facebook

17 March 2019

Floor & Decor have a huge selection of Tile. Really, surprised how Big store was. There is a lot to choose from, so it can be overwhelming. So, it was a Great to have a professional designer help you choose the right color, design, and overall style you desire. Mark Dorman ( Designer) Absolutely Terrific in helping me with questions and was very Thorough in helping me choose right tile. I love my mosaic tile to accent bathroom. Great, to use professional designer and services are free. Definitely, use Mark again. Overall, customer service was good at store. More...

Reviewed on Facebook

15 March 2019

Wonderful service and shout out to Mitchell for all his help! You guys are the Chick Fil A of the flooring world!

Reviewed on Facebook

1 March 2019

I am so glad that we scheduled time with Mark Dorman! His knowledge helped us make quick choices and we love his recommendations for quality products. Thanks, Mark!

Reviewed on Facebook

24 February 2019

Richard helped us today and was so very knowledgeable and helpful! We are very impressed with his customer service, especially at the end of a busy Saturday!!! Thank you so much, Richard!

Reviewed on Facebook

16 February 2019

We had a consultation with Mark Dorman last Sunday on a master bath remodel. We went in with a few ideas. Mark did a great job of explaining the overall outcome of our ideas. He showed us sizes and textures of tile combinations as I am a visual shopper. He explained even the grout and cleaning questions I asked. He is great to work with. Thank you for the time you spent with us. More...

Reviewed on Facebook

10 February 2019

Took my senior parents to the store this evening and Marie King was AMAZING!! She was very pleasant upon our arrival and very helpful with our selections. Thank you Maria for assisting with my parents and their budget needs. More...

Reviewed on Facebook

26 January 2019

Great working with Mike and his team. They worked hard to make sure we were satisfied with the job. Thanks

Reviewed on Google Maps

24 January 2019

I always shop here for updates to our new home. Our most recent experience has been working with Amber. She has a great eye for color and has helped us create a beautiful new bathroom. She is kind and patient. I highly recommend making an appointment with her! More...

Reviewed on Facebook

22 January 2019

Floor and Decor will be my go to store for all my redecorating needs in the future. My experience there could not have been better. In-store Interior Designer, Mark Dorman's knowledge of store products and his decorating suggestions were invaluable. Great selection and prices as well. More...

Reviewed on Facebook

19 January 2019

Huge selections which can be overwhelming. Gratefully we had Interior Designer Mark Dorman to help us! Very knowledgeable, patient and had great recommendations that I would have not thought of. We look forward to working with Mark again on future projects. Call ahead and make an appointment with him. We just lucked out he was free at the time! More...

Reviewed on Facebook

14 January 2019

Mark D. was instrumental in helping us narrow down the selections for our master bath remodel. He was knowledgeable on all aspects of our project and was a really great listener! If you need design help, make an appointment with Mark! More...

Reviewed on Facebook

13 January 2019

Great selection and everything is in stock. No waiting for orders to arrive. The staff was very helpful.

Reviewed on Facebook

27 November 2018

After a botches first install with another company, Mike and Janine were patient and helpful. They made sure we were happy with the product and were able to meet my short timeline. Installers were polite and skilled, when half of the lights in the house went out (old houses... ugh) it didnt even phase them! they got their headlamps and worked through to the end! The floor looks great with the cabinets that are going in this week. Thanks again! More...

Reviewed on Google Maps

27 November 2018

They did excellent work and fully restored my basement after it was destroyed by flooding. The work is of exceptional quality and it's actually transformed our home by turning the area into a gorgeous family room. More importantly, I'll never stress about the new floor getting ruined by ground water. Mike and his staff are really friendly, professional and got the work done on very short notice. More...

Reviewed on Google Maps

19 November 2018

Im using the complimentary design services for my home. Marie has been so incredibly helpful in helping me choose coordinating tiles and so patient throughout this entire process - I would highly recommend her, five star service!

Reviewed on Facebook

16 November 2018

the people there are very very helpful and know what there talking about and the selection is huge!

Reviewed on Facebook

30 October 2018

We couldn't have higher regard for anyone than we do for Floor Design's job installing hardwood floors in our home. We worked directly with Mike and Janine, each of whom was always available. The installation crew was the best. They worked their tails off, finished the job in one very long day, and left our home spotless. We vacated the place while they worked and returned to a beautiful and flawless installation. More...

Reviewed on Facebook

28 October 2018

Mike and the staff at floor decor were extremely knowledgeable and friendly. My wife and i were affected by the tornado in may of this year and had to replace our entire first floor. Choosing floor decor made everything so easy. Couldn't thank them enough More...

Reviewed on Google Maps

28 October 2018

We recently moved into a new home. We had Floor Decor install new hardwood floors and purchased a couple of custom made area rugs. Working with Rob was great. We are very satisfied. More...

Reviewed on Google Maps

6 October 2018

Had a great experience selecting tile for our bathroom with Amber G's help. She did an excellent job of listening to what we wanted and took us through the selection of the tile with great expertise. Very knowledgeable, patient, and friendly. Thanks Amber!!! More...

Reviewed on Facebook

30 September 2018

We had a design consult with Marie King-Bellamy yesterday. I thought I was in for the worst time of my life just wandering around picking out tiles for out master bath remodel. Marie made it fun. She provided great advice and plenty of options. She didn't just ask what we thought about this tile or that one, she made recommendations about why this trim would compliment that one, and so on. Thanks for letting my wife and I have fun! More...

Reviewed on Facebook

28 September 2018

Excellent service! Our recent experience using Floor Decor to refinish two rooms of hardwood flooring was amazing. The staff was friendly and prompt. It was truly professional work from start to finish. The job was completed so cleanly that I am still amazed that there was not one dust particle to be found. The floors came out beautifully and we are so happy with the finished product. The quality and price cannot be beat. We will definitely be using them for our next project! More...

Reviewed on Google Maps

Q&As

Working with our clients in helping them find the best floor for their home and lifestyle. We offer what customers are looking for that completes their design needs that can't be found elsewhere.

My Dad was in the business all his life with two large New York flooring chains. I was going to work with him since I was 9 years old. Naturally I went into the carpet business as well. I began as a carpet installer in 1973. I then went into sales working for an Armstrong distributor in Connecticut. I then moved on to become a regional manager Salem Carpet which at the time was the second largest carpet manufacturer in the country.

In 1998 I left the wholesale side of the business and opened my first retail store in Orange, Connecticut named The Floor Store. I opened a second location in Middletown Connecticut in 2001. In 2008 my daughter Janine joined the business and we changed our image from a warehouse type operation to a decorator showroom and changed our name to Floor Decor. Today we cater to the customer looking for professional advice as well as design expertise.

We are passionate about what we do, we offer incredible products and expert installation with a lifetime warranty. Our goal is to have our customers love their new floor.

Twitter