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First Security Services

Rockville, MD

(511)
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About

First security services provides private security guards for temporary security, armed/unarmed guards, retail loss prevention, vehicle patrol, special event security, temporary security and more.

Address: 12250 Rockville Pike, Suite 208, Rockville, MD 20852, USA

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Reviews (511)

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4.5/5

511 customer reviews

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15 August 2019

The Time I Was Employed With First Alarm Security Company, The Company Looked Out For Me & I Enjoyed Working For The Company, Until One Of Their Managers Fired Me For The Color Of My Skin, The Company Needs Better Managers On Staff.Pros No ClueCons No Clue

Reviewed on Indeed.com

15 August 2019

I've had a wonderful wonderful experience hours of there when you need them the officers are flexible the works well with my life I don't have to drive all the way to the Bay Area and I get good pay.

Reviewed on Indeed.com

1 August 2019

The security guards are very reliable and they go above and beyond to provide the best services.

Reviewed on WeddingWire

31 July 2019

I would recommend this job to anyone. You gain so much live experience from emergency events to cctv training. The job is stressful only because it is essentially property management. You are protecting assets. Very strict on punctuality. The director i had, i didn't like so much but overall the experience gained here makes it worth it. More...

Reviewed on Indeed.com

25 July 2019

Better staff secound time around.

Reviewed on Google Maps

25 July 2019

The security guards are very well trained up for the events or business. The team responds immediately.

Reviewed on Google Maps

24 July 2019

The security guards are very professional and their services are impeccable. Glad to be working with them.

Reviewed on Google Maps

13 July 2019

Lots of work good hours. a typical work is welcoming people as they come to the door,checking badges and some patrol. I was able to first aid and CPR training done.

Reviewed on Indeed.com

9 July 2019

I Don't Like paying my employees at all. But I still make them work.

Reviewed on Google Maps

9 July 2019

First Security Services provided security guards for my restaurant, as I need guards for my restaurant, they are great in their work, made me relax. I am a very satisfied customer, definitely going to recommend them. More...

Reviewed on Google Maps

3 July 2019

First Alarm Security services is a competative work place with competative wadges with well trained staff. Oportunities for overtime and career growth lack of leadership and organaztion.Pros overtimeCons no benifits

Reviewed on Indeed.com

1 July 2019

First Security Service is amazing. Lovely organization!

Reviewed on WeddingWire

30 June 2019

Exceedingly excellent service. Highly recommended.

Reviewed on Google Maps

30 June 2019

I was very impressed with the First Security Services. The guards went above and beyond what was required of them to help me. That was amazing.

Reviewed on Google Maps

30 June 2019

The staff are very polite and helpful

Reviewed on Google Maps

30 June 2019

Initially, I was wrong because I was thinking it’s very expensive for their service but just the opposite when I see what they offered. Thanks, I will surely recommend First Security Services for my friends and family members. More...

Reviewed on Google Maps

22 June 2019

All guards are work well and they are very prompt. Thanks to First Security Services.

Reviewed on WeddingWire

11 June 2019

1st off why would they schedule me for an interview , and the person I was there to meet had supposedly called off wouldn't you think someone would have called me to reschedule the interview,  I got to the address  , made a call to Lilly,  she said she was gonna make a call to the person I was there to interview  with& &give me a call back .. ookyyy ...... 10 min pass still no call back !I called her back no answer I was still standing  outside  the building ... 15 min pass I go sit in my car.called LILLY BACK NO ANSWER, than I just left , mind you Lilly didn't pick up from my phone number so Once I made it home I called her Blocked &&sure enough she answered  the PHONE  talking about the guy who I was supposed to interview with had a family  emergency..BUT SHE NEVER CALLED BACK OR PICKED UP MY CALLS !!! . Then she says do I want her to give my info to someone else there. NO I do NOTTTT !!!! Mind you She called ME for an interview PER my resume on a job site . SO LONG STORY SHORT I never interviewed with nobody I was just standing outside 30 min Very UNPROFESSIONAL ,  TO SAY THE LEAST More...

Reviewed on Yelp

7 June 2019

This company used to be great until it was taken over by First Alarm. Terrible service now, poor follow through, and rude techs.  My alarm was malfunctioning.  I called twice, was told I would hear back but I never got a call back, leaving me without a security system. More...

Reviewed on Yelp

1 June 2019

I will recommend First Security services to anybody who is looking to hire the best security guards. They are such skilled and clever people who can provide reliable security services.

Reviewed on Yellow Pages

30 May 2019

Customer service is not a high priority for them.

Reviewed on Google Maps

20 May 2019

Where is Robert? No one can find him yet he is the owner. Where Is Jordan? He was my service provider?

Reviewed on Yelp

19 May 2019

Bad to work for and don't waste your time. Unorganized and not professional and they hire garbage. The places they sent guards didn't reflect what they use to be. Heck, didn't even get a Christmas bonus, total sellouts. More...

Reviewed on Google Maps

12 May 2019

The service is completely impeccable, the security staff never fails to appear on time. In point of fact on a rare occasion, when the security staff took emergency leave, they have sent somebody else to ensure attendance. Moreover, the security staff from First Security Services are very punctual and professional. More...

Reviewed on Google Maps

6 May 2019

Went to the races in Watsonville tonight and after leaving the pits to go back to our cars in the parking lot, the gates had been locked. We found a vendor who was leaving through a gate that lead through another event (burning man) going on at the fairgrounds. As we tried to go through that gate to go out through the main entrance we were stopped by First Alarm security patrol. Normal protocol I get that, they were trying to do their job. Then the common sense stopped, they said we couldn't go through their event. After trying to explain to them we had no other option to get out that we were locked in they started to get a really bad attitude towards our group that had 3 children in it. After someone from the event came over and saw what was going on they tried to assist us in getting out and used some common sense. At the conclusion of this 30 minute episode of chaos, I ask the lady who said she was the supervisor what her name was because I would be filling a complaint. That's were it ALL went down hill, a gentlemen by the name of Raymond E. (A retired peace officer he stated) said I don't need to know her name because he was in charge of security. As I am standing there holding my 10 year old sons hand, he says, "Now get the Fuck out of here." I tell him that is a real professional thing to say in front of a ten year old child. He then proceeds to flip me off on front of my child. I really can't believe a company has someone like this representing them in public, what a disgrace not only to this company but to all retired peace officers who would just not conduct them selves in this manner. More...

Reviewed on Yelp

1 May 2019

I did my research on private security services and stumbled upon these guys. They did not disappoint. The service was catered to fit my expectations. I thoroughly appreciated their approach to providing this service. I would recommend this security service to others who are looking for a professional security service. More...

Reviewed on Yelp

30 April 2019

Thanks First Security Service. The management and the security guards are very professional. 5 star company glad we finally found a security company that knows what to do.

Reviewed on Google Maps

30 April 2019

Effective security services that were performed above my expectations. Their security team was exceptional during the security job I hired them for. They were able to give me a full report on what their security process entailed. This made me feel confident in their ability to protect my belongings. I'll be hiring them again in the future for alternate security based jobs. Thank you again for your assistance! More...

Reviewed on Yelp

30 April 2019

First Security Services provided an exceptional security experience, due to their preparation and approach. I hired them to perform security services for an event that was being conducted at a public place. They did an amazing job of communicating with me and amongst each other. Every security guard stood at their post and did their best to keep the perimeter secured. Their technology also played a vital role in surveillance and effective communication. It definitely helped them perform better while providing the professional security services. Great work! More...

Reviewed on Yelp

26 April 2019

Good experiences working with the staff there. Never had an issue with management or staff, everyone worked well as a team to ensure the best outcome at all events.

Reviewed on Google Maps

26 April 2019

First Security Service guards are well trained physically and psychologically, which help them read the intent of a visitor or strangers.

Reviewed on Google Maps

20 April 2019

They are always on time. They meet and communicate daily with customers, to know and solve their problems. Would definitely use them again for sure, if I need security service.

Reviewed on Yellow Pages

17 April 2019

I have been using them for years, at my house and so far I have been very satisfied with the service provided. Every time, they have been quick to respond and very understanding. Thank you First Security Services.

Reviewed on WeddingWire

12 April 2019

Their service is exactly what anyone would want to feel totally secure in their home. I have recommended First Security Services to others and I will continue to do so.

Reviewed on Yellow Pages

12 April 2019

Excellent service, excellent people answering the phone always there to help. I am very pleased and satisfied with First Security Services.

Reviewed on Yellow Pages

30 March 2019

Bad management. Discrimination.

Reviewed on Google Maps

30 March 2019

I was offer a position, but it suck he believes I'm too far away to take a shift. Very organized. Happy folks.

Reviewed on Google Maps

30 March 2019

They are knowledgeable, listens, communicates and gives you a detailed explanation on anything you want to know about any of the services that First Security Services provides.

Reviewed on Yellow Pages

27 March 2019

Had a supervisor by the name randy very racist in the Oakland area

Reviewed on Google Maps

27 March 2019

I was astonished when the First Security Service agent was given me the accurate information about the security level of my vicinity. Sincerely they are knowledgeable.

Reviewed on Google Maps

27 March 2019

No building materials have ever gotten lost on my site again since I've been introduced to the services of First Security Service.

Reviewed on Google Maps

27 March 2019

Dispute has been long forgotten on my site because First Security services personnel are professionals when it comes to settling disputes. Kudos to them for this.

Reviewed on Google Maps

23 March 2019

Customer Service is prompt, courteous, professional and very helpful. I feel my dwelling is very secure. I highly recommend First Security Services to everyone.

Reviewed on Yellow Pages

15 March 2019

Finding a capable security company was important to my wife and I, since we were going to be away from our home for weeks. Since our neighborhood had a high crime rate, it was almost a necessity to have some form of security while your home is unattended. Since we couldn't depend on our neighbors either, we entrusted a paid service instead. This company did not disappoint either. They provided daily updates while we were away, which reassured my wife and I that they were maintaining a high level of awareness for the perimeter of our house. When we got home, we knew that we'd have nothing to worry about since First Security was sending us updates every day. I am looking forward to working with them again in the future. Just from them watching over our house, any burglar will think twice before ever breaking into our home! More...

Reviewed on Yelp

15 March 2019

This security company was extremely helpful and thought on their feet. We had a security breach within our company and needed immediate assistance with securing the facility again. A security team was dispatched to our office building and was able to pinpoint the threat, apprehend the people in question, and give us the resources we would need to prevent this from happening again. We needed to strengthen our security and this company gave us the tools to do so. This was a great experience and top notch customer service from the First Security team. We will keep this company in mind for anything security related. More...

Reviewed on Yelp

15 March 2019

First Security Services met the criteria I was looking for when hiring an experienced security service. They were professional over the phone, respectful, and vigilant. I could tell from our phone conversation that they were a dedicated group of security guards. So they were put to the test when I needed them to stand guard at an expensive party I was throwing. This party was exclusive to people I do business with and also a networking event for a specific industry. So it was imperative that they did their job well since the party was being held at a rented venue. They performed above my expectations. They did report a few trespassers that tried to enter, but since they weren't invited the first security team did not permit entry. They had security guarding the front entrance and back entrance. Very strong surveillance efforts on all ends of the building. I will be using them again for future networking events. More...

Reviewed on Yelp

15 March 2019

I hired First Security Services based on a recommendation I received from from a family member that also uses them as needed. I had a similar experience to my family member. I found the security service to be competent and reliable, as they were able to account for their surroundings the entirety of the security post. The men on post have a very respectful demeanor, which is a good sign because if they lack respect for each other, what's stopping them from respecting your things as well? When I relieved them of their security duties, I was given a full report that reassured me of their competence and dedication to their performance on the job. I'll be using these gentlemen again for private security needs since they did an excellent job. More...

Reviewed on Yelp

14 March 2019

Their driving-based security patrol is pathetic.  Seriously.Slackers put in more effort.They don't bother to enforce anything, and sometimes even drive recklessly.

Reviewed on Yelp

14 March 2019

I am disappointed that I have to give this company a low rating without actually working with them. We are getting married in June and our venue requires security so I reached out to them via completing their form on their website. I was hopeful to receive a quick response but it has been almost a week and I have not received an email or a call. About 3 days after submitting my information online I called the main number on the website, told them where our event was being held, and they transferred me to a direct office. After a few rings I got the voicemail of a lady named Nancy. I left her a voicemail telling her all our information and we have yet to hear back from her. I understand everyone gets busy but wedding planning is stressful and working with responsive vendors is extremely important. I hope others have a better experience than we did. More...

Reviewed on Yelp

11 March 2019

They are responsive to communications regardless of the day or night. We felt safe when their guards are around.

Reviewed on Yellow Pages