Charles is very patient and considerate about listening to questions or concerns. He clearly explains the problem and outlines options for solutions. Technicians like Charles is just one of several reasons for our trust in Finan. More...
Very professional. Very knowledgeble. Explained in simple terms what the problem is. I appreciate that very much. I have a decision to make regarding a solution. I will definately make this company my go- to. Thank you, Charles, for your expertise! More...
Very thorough and professional . Quite happy with the service.
Mike was very professional and clearly explained issues and costs. Both Mike and Tyler were super pleasant and completed their work expertly. Highly recommended!
Mike listened to what we were looking for and explained everything for what was to be expected.
Excellent work as usual. timely, friendly and great explanation of work completed.
Mike was very thorough and professional and gave us a detailed quote for the work we want it done.
Proffesional, tidy, and best of all ON TIME!My go to Electricians from now on.
Andrew did an outstanding job of resolving the issue in a timely manner . Thank you
Andrew was professional and polite. He explained what he was doing and gave a report at the end. Most importantly, he got our air working again!
Professional service thanks very satisfied with the service
Shane was very nice and helpful. But the services and outcome was not worth the price. He was only out at my house for about 40 mins (including us talking, him writing a quote for a possible toilet replacement and me paying) and replaced no parts just cleaned my toilet out, and it cost $110. I wasn’t told this price upfront like they stated. I was told after words. My problem is still not 100% fixed and I was told I should just get a new toilet. I’m not impressed with the pricing compared to the service. But again Shane himself was very good. Also I was told by the lady on Thursday that she will call me Friday around 10 to give me a better ETA because there was a big appointment before mine so she couldn’t give an exact time. So I waited for a call and never got one, but got a text saying Shane was on the way and was at my house within five mins. I’m glad I decided to stay home because I would’ve been screwed if I left just waiting for the call that never happened.EDIT: that following Monday August 26, John reached out to me and spoke about the plumbing call. He handled the situation very well and was sincerely apologetic. Therefore, I changed the review stars. Again it was never because of the company themselves but more of the call out worker not following the company’s expectations and promises. I’m happy with the outcome and I will be Calling them in the future for other issues I have around the house More...
Mike did an excellent job. He was very helpful and went above and beyond to make us safer in our home
they were quit acommadating and i got what i pay for
I'm very pleased with the work that Charles Horvath did today. Charles came and checked a gas stove, fireplace, and furnace, to make sure that they were working safely. He was efficient, polite, and always made sure that he wore protective booties on his footwear, to keep the carpets clean.Mike Jarvis also came to my mother's house today. He carefully looked around the house at the wiring and the plumbing, in order to give me a quote for updating the house. He was very respectful as he informed me how much work this house needs in order to be sellable in the future. I have full confidence in Mike's abilities and knowledge, and feel that this project is in very capable hands. More...
I’m quite impressed with Finan! Friendly phone team, good communication with scheduling and updates. Got a call and a text before Shane and Eli arrived. Super courteous, and very thorough. This is how you run a service company! More...
Always quick and pleasant! Excellent service all around!
Shane is a personable, caring, attentive, young man with endless patience & persistence. He was most obliging, considerate, and always exceedingly polite. You are indeed fortunate to have this talented young man in your employ. Should I have future plumbing problems (oh, sure hope not), I'd appreciate having Shane attend to any house maintenance needs. Astrid Burkholder. More...
Fast and efficient service
They came out on a Saturday so I am eternally grateful. Extremely professional and reliable.
Andrew was excellent at his job he was informative and very helpful l would recommend Finan to other friends and family.
The crew were on time and did a good job.
Thanks well done job he was awesome and did a very good job thank you for come on short notice
Very professional, very friendly.
Andrew did a good and thorough job servicing my A/C unit. He was friendly and polite and my dogs liked him! I'm all about supporting local business and prefer working with folks like at Finan for that personal touch. Thank you!
Very pleasant young man and problem seems resolved
Great service, every thing was explained and work was done quickly. Thank youD Neff
Mike does great work, and he is always extremely helpful and knowledgeable.
great guys.fast know what there. doing.
Very professional and friendly - great job!
Mike arrived on time and diagnosed and completed the job very efficiently. He let us know what had happened and what he was doing to correct it. This was at my mom's house and she felt very comfortable how about his abilities and the repair. He left us feeling good about the work he had done and gave us a recommendation for things that should be considered in the future to prevent a similar occurrence. It was clear that Mike brought a lot of experience. Would certainly use Finan again. Thanks Mike! More...
I was lucky to have Shane solve a corroded drain pipe. Finan was prompt, courteous, professional and overall awesome!They were way more than fair with their pricing, saving me hundreds of dollars.
Extremely responsive and crazy straightforward and honest. Just want we were looking for. Mike was a real godsend helping is through the have to's and should do's
I'm always satisfied when I call Finan for plumbing, heating or electrical, and this time was no exception.
Shelley was very helpful with letting me know when Mike and Tyler would be able to arrive to check my electricity for my stove. Mike and Tyler were very pleasant and they worked quickly and efficiently. More...
Shane was courteous and explained everything well. Very pleased.
Both workmen were pleasant and efficient. Left worksite clean and tidy. Everything working normally and hopefully will continue to do so. Professional.
Finan Home Service was great!! Very fast response to my electrical emergency. Electrician Glyn Statton was very knowledge, very friendly and explained all that needed to be done very clearly. I have booked some more electrical work because Glyn was so helpful. I highly recommend him and Finan Home Services. More...
Great service from start to finish. Amazing follow up and reasonably priced. I trust Finan for all pur needs
Dianna Verbeek was pleasant, positive and very helpful on the phone. Great service!Charles Horvath was great - did a good and efficient job. We are thrilled to have hot water once again. More...
Mike was amazing. Very satisfied with entire process. This is the second and third times that I have used them for electrical jobs and Mike did really well. Also the followup previous to this by the receptionist was appreciated and job well done. More...
Quality service. Have used Finans in the past any always get fast and effective service.
Highly recommend !
I am very pleased with the service and efficiency of Andrew and every one at Finan. Thank you so much.
Excellent communication and customer service!
Prompt, friendly, courteous and efficient service as always. Charles kept us informed and was very professional.
Glyn and Jordan are a Professional group of guys. Completed the job as expected and left the work area clean.They communicated their work plan very clearly so no confusion about what was to be completed.
Loved Ron's service. He is really knowledgeable and knows what he's talking about when it comes to the HVAC world.Ask for Ron
Emily Van Houtte
As usual, Glyn was outstanding!!!!!!!
Great service, technician very thorough & explained everything he was going to do. Definitely recommend Finan Home Service.
Tony was very understanding of our request and provided a very reasonable quote for the plumbing rough in. Thank you finan.
Shane from Finan Home Service Ltd. is awesome. Consistently goes above and beyond.
Andrew was great. Very pleased with the service he provided. Very courteous and professional.
They (licensed plumber and apprentice) were on time, got right to work and worked well together, were friendly and efficient. Done in no time!
Excellent representative of the company. Professional and knowledgeable. The 4th time I’ve hired Mike
Charles was very professional and the service was so quick. Problem diagnosed and fixed in a short time.
Mike Kropf did a great job replacing the knob and tube wiring in our Edwardian home. He put a minimal number of small hole in our plaster walls to do this work. He worked around our beautiful (extensive) woodwork without leaving a mark. He arrived when he said he would and finished on schedule. We are very pleased with his work and would recommend him to anybody who needs their home rewired.Jim & Barb Simpson More...
Super smooth process from first contact via email to the booking of the appointment to the actual completion of the project!
Professional, curtious service employees
Very happy with service from Finan. Glyn was very professional, helpful, and great to deal with. Thank you.
Review #1 - Electrical - Glyn came by today for an estimate on a few small projects and a panel change. He was very professional, thorough, highly knowledgeable, and very customer service oriented. I had a lot of questions and he was more than happy to answer them all. He was able to install a new ceiling fan and change out a switch on the same call, and I will definitely have him back for the panel change. I find it normally a headache to deal with companies when getting estimates and service done on my home, but Glyn made sure it was a painless experience. Would recommend Finan Home Services, and especially Glyn, to anyone needing electrical work done.Review #2 - HVAC - As Glyn had noticed some issues with my furnace that was replaced last year by another company, at my request he contacted the office and they sent Charles out to take a look. Charles was professional, courteous, thorough, and highly knowledgeable. Turns out there were plenty of issues that required immediate attention. All work was completed in a timely manner and all questions were answered. He did a great job fixing up the other company's mistakes and sloppy work. I'm very pleased with the outcome and now have peace of mind knowing everything is now working correctly and safely. Once again, thank you Finan Home Services. You are now on my speed dial going forward! Your team is fantastic, quick, and a pleasure to deal with! My only disappointment is not having discovered your company sooner! I know I'm in good hands now and signed up for the protection plan to ensure my system will continue to work well going forward! More...
We are incredibly happy with the work from Finan. Charles our installer was professional, courteous, and his work was meticulous. The entire team was great, they wore booties and lay down drop cloths on my stairs and to my utility room. The install is a work of art, and looks absolutely gorgeous. I have already recommended Finan to other friends and family. More...
We ended up buying their home protection plan. Just had a small issue with our plumbing, that turned out to be nothing really but the technicians were wonderful. Friendly, supportive and we didn’t have to pay the dispatch fee as it is covered with the plan! I feel comforted and secure knowing we have reliable, friendly and knowledgeable help for our heating, electrical or plumbing needs!!! More...
We have been clients for years, and have always been pleased with their service. The employees that come to your hone are very polite, wear blue booties when walking through your home, and are knowledgeable and can explain the details of the service required clearly. Thanks for keeping us warm in the winter and cool in the summer! More...
Mike was very helpful at explaining things to all members of the household, in an easy to understand way. I am totally satisfied with work done by Mike and Noah. Mike arranged with London Hydro for all the disconnect, reconnect services in an efficient manner. It was a pleasure having the job done well by him.
He advised us on the surge protector and a much better smoke and carbon monoxide detector system and we had those installed immediately. The 43 year old house is up to date with the latest technological efficiencies thanks to Mike and Finan Home Service. More...
I have been using company for 2 1/2years. Always good service. My AC died last night. Got a service call today, was totally surprised. Charles was there when promised and fixed problem quickly.Thanks so much. More...
Woke up in the middle of winter with no heat, Finan was out the next day for a quote and had my furnace installed the day after. Great experience all around!
Glyn offered humble advice to all our concerns. He provided timely service once here. We did have to wait longer than expected for this service call. Our issue is now fixed. Thank you!
Charles was friendly and helpful and got our furnace working again, even though he didn’t have the right parts. He showed up early but called first so we would know he was coming. Great service!
Tony, from Finan Home Service came today to change some of our plumbing for us. We are very pleased with the service we received and would have Finan back again for any plumbing or electrical work needed.
These guys are excellent! Received quote for electrical work and it looked reasonable. Very Helpful and took care of all questions that I had. Also receiving a quote for tankless water heater installation . Overall I'm impressed with how nice and professional these guys are. More...
I required your services for a plumbing problem on April 11in the AM.Sorry not to have remembered names of the plumbers because I would like to pass on my compliments to them.Your Finan representatives were prompt,courteous and friendly.My plumbing issue was handled efficiently and any questions I had were answered.I would like to say that I was delighted to find that the team included a female apprentice.How nice to see you have given opportunities to women in a traditionally male field.Thank to your plumbing staff for a job well done. J Ratsep. More...
Contractors were great, my only complaint is the number of appointments it took before someone actually arrived. The final appointment was upsetting as I am not a morning person and I was talked into a 9:00 a.m. appointment and they didn't show up until almost 10:30. More...
Outstanding service! Highly recommend them as an efficient service. They plainly stated the facts of my furnace. Thank you!
Very happy with service
They were very experinced and professional. They were very friendly and had great customer service
Great job dealing with our furnace problem. Well done Charles!
Great service very pleasant team definitely would call them back for more work ! Fast and friendly !
I called because of a broken furnace at 3:30pm on a Saturday afternoon and had a technician at my door by 4:30 pm. Everything was repaired and working again by 6:30pm. Just in time to tuck my kids into their beds all warm and cozy. This is second time in two years our furnace has needed to be repaired and they have always gotten here quickly and had things fixed within hours. As a family with small children, I am always appreciative of their fast and high quality service. More...
I was very impressed with Glyn and Jordon. They were prompt, showed up when they said they would and worked very well with each other. Had great personality and a sense of humour.Their work ethic was impeccable and they did the job they said they were going to do even better than expected. Was anticipating they would have to cut a hole in basement ceiling to run wires but Glyn figured a way to do it with no holes or mess. They also were very neat and tidy. I would have no problem recommending these workers or calling them for any other issue I may have. Patricia MacDonald More...
Andrew was fast, responsive, superiortechnical. Absolutely, I will call Finan again for the perfect service!
He did a good job check for leaks me everything safe the only thing I don't like I really didn't like the price but what can you do
Friendly and polite, was helpful and able to answer any questions I had.
Charles was very friendly and informative.
Thanks Charles! Knowledgeable and friendly techs - definitely should be on your list to call if you run into furnace trouble (or worries)
The electrician was very friendly and did his work efficiently and smartly. He was awesome!
Friendly and informative. No mess left behind. Highly recommend!
Congratulation Finan Home Services! You deserve all the stars for the quality of services and your excellent team of professionals.Special thanks to Charles and Andrew who installed the water-heater today. They were polite, carefully and extremely efficient.They used rugs and shoe covers all the way to the workplace area. They cleaned everything at the end. It looks like nobody touched the area. More...
Friendly, efficient, professional! Got everything done and kept the damage to walls/ceilings at a minimum. Highly recommend.
Mike is great!
Great service from our technician very helpful and personable
Amy Van de Klippe
The team at Finan Home Service are courteous and knowledgeable. Our son has allergies and they came to our home, checked out all of our current systems and talked with us about how air quality is often a bigger problem than most people know, especially those with allergies. They have some incredible, high-tech solutions that are quickly installed and reasonably priced, and the level of expertise they have about the science behind what they are installing is second to none. I would (and do) highly recommend Finan Home Services. More...
My rented water heated broke and flooded my basement on Thursday night. After spending Friday getting nowhere with the rental company we called Finan Home Services. They did an excellent job getting us back up and running with a brand new water heater in a timely manner and were knowledgeable and extremely professional. We could not be happier with the decision to move from renting the water heater to owning one with Finan. More...
Finan has performed an annual maintenance check on my furnace every year since they installed it 6 years ago. Andrew has continued their excellent service - prompt, courteous, friendly, helpful, professional.
An honest and knowledgeable company served by great employees.
We had a small plumbing leak under the sink and in the basement. As promised Tony arrived, assessed the situation, gave us a quote that was acceptable and proceed to complete the work in an efficient fashion. He was careful of the home, and cleaned after himself. He was a very nice person. I would recommend Finan and Tony to all. More...
Mike worked on our kitchen renovation project. He was very professional and assisted with suggestions as problems arose. Thanks Mike!
Andrew arrived early to the appointment, completed the work quickly efficiently and left the work area clean. Heat was returned to the home and all is well.
Mike is friendly and punctual.
A fantastic experience. Shane was great - professional, helpful, direct - just what I was hoping for. Will definitely recommend to friends and family.
Shane was very thorough, explained the issue, the corrective action and what to expect. He also provided the cost prior to starting. He was polite, caring, efficient and considerate. Hot water is running well now. Thank you. More...
Mike was fast and thorough. Very friendly, extremely informative and a pleasure to deal with. Thanks, Mike, you rock!
Shane was fantastic! Great service with great communication skills brought my plumbing matter to a quick repair :D Great help! Thanks again!!
Fast professional response to broken furnace late in the evening. Highly recommend Finan.
Once again Finan was able to send out someone after midnight on the coldest night of th year, so far. Charles was great and is the same technician we have had before (see comment below). Definitely recommend. Once again Finan was able to rearrange the schedule to visit us within a couple of hours of calling. In the winter, we were without heat and during a hot spell the AC was not working. The technician was professional and fixed the problem promptly both times. They even sent the same technician who our dog remembered, which was great for our crazy dog. We will recommend, and not hesitate to use them again. Great service! More...
Glyn showed when they said he would. He explained what he was doing and what was needed. He left an email quote with what was needed. Very helpful
Excellent customer service, friendly staff and professional technicians. Charles made it to my house after hours in a crazy snow storm to get my furnace working. Definitely will be calling you guys if I ever need help again, thanks! More...
Mike was very thorough and I learned a lot about the wiring in my house. I appreciated his ideas for changes.
Glyn from Finan is a very competent and professional service representative. Highly recommended
Finan came same day when we called with a sump pump issue. They gave us regular updates on the plumber's arrival time so that we could get on with our day while we waited. The price was clearly stated up front. The work went smoothly and took no more than an hour. They checked out the system and repaired a leak they found in an old elbow. Good work by friendly people. More...
Great service, as always. We talked through the options, the quote was just what I expected and booked a time to get the work done.
Not about how you start but how you finish It did take 3 calls and 3 visits to get our furnace up to speed but you got the job done. Thanks.
The good:The staff was lovely and all my interactions with them were amicable. They answered phones promptly and kept me up to date with my repair order with reminder emails and phone calls right up to the last hour before the technician showed up. The technician was great and worked fast. The whole initial experience was excellent and the repair was solid.The bad:EDIT: I had some serious problems with getting Finan to fax the infraction paperwork to Union Gas so that they could clear the violation and not turn my gas off, to the point that I had to ask for an extension from UG. It seems that Finan's fax line wasn't working but they didn't know it and they were just assuming the faxes were going through without verifying. I eventually just emailed the infraction paperwork in myself (as soon as I learned that was a thing you could do). Once the owner found out, a manager at Finan contacted me directly to own up to the mistakes and to tell me they just called Union Gas to verify our paperwork and that we are all good.I was only going to upgrade this to a 3 star after they worked to resolve my issue, but something that the owner John Finan said was worth it's own star alone. Since I didn't know if UG was going to process my email in time for the deadline, I was going to have to take another day off work just in case a Union Gas guy showed up tomorrow. When John found out about this, he wrote: "If needed I will go you the house personally and wait for them to make sure you are not inconvenienced anymore."Thanks John. That's actually awesome. More...
Arrived right ion time. Thorough service. Great advice. Very friendly individual. This is the second time Charles has serviced our equipment. Both times he has exceeded expectations More...
Excellent job installing new hot water tank. Did a followup to adjust the mixing valve. Work completed on schedule and they cleaned up everything when done. Would highly recommend . Don M
Polite, professional, and accomplished the work in a timely manner. They also protected the floors and work areas before starting, and cleaned up their waste afterwards.
Did what I needed done and fixed what was wrong. On time and at the agreed price. Pleasure to deal with.
Wonderful service, an amazingly professional job. Very knowledgeable and really worked with us to realize our vision. Would definitely work with Mike and Finan Home Service again for any projects.
Andrew did a furnace and fireplace maintenance. He was prompt, polite and through.
Very professional and pleasant. Highly recommended.
Guys showed up on time and went above and beyond what I expected. Easy to talk with over different options for the work to be preformed. Let's us know when they were done for the day and cleaned up more then expected as well. John&Kim Simpson More...
everything was done to my satisfaction
Parkway Garden Centre
Mike was as usual courteous, competent and quick. What more could you ask for?
We were really HAPPY with Mike and how prompt his Excellent service was. Thank you You have a new client now.
Thank you Mike. Your advice re our sump pump was much appreciated.
It is always a pleasure to have Charles come to do a repair. He is a very pleasant young man who is efficient and communicative.
Excellent service on furnace and gas fireplace. One part needed replacing and everything was done quickly, cleanly and professionally.
Glyn was fantastic to work with - took time to work with me to ensure the final solution met our needs, and was always willing to do whatever was necessary to ensure we were completely satisfied with the final product. He was always friendly, professional, and reliable. More...
Excellent service. Really appreciate the text with Mike's picture so I know who is coming. Finan has a great team, would recommend to anyone.
Pleasant, knowedgeable, competent and most personable service technician. Efficent assessment of required repair, worked quickly, explained what was done.Certainly a credit to the Finan company, highly recommend. More...
The service was very well done. ***** and **** are extremely pleasant and approachable technicians. They were conscientious and skilled when changing the smoke alarms. Politeness seasoned the visit, leaving me with a flavour for future calls when needed. ***** too was very pleasant on the phone. Thank you! More...
We have six rescue kitty cats.....And another stray currently in a cage in the garage!Consequently, Andrew and Charles were surrounded by kitty litter boxes while they worked downstairs in our laundry room, maintaining our furnace.Yet they took it all in stride.They were professional, knowledgeable and courteous.It's comforting to know that our furnace is in topnotch condition, especially considering how many polar vortexes have held our region in their icy grip.I tip my hat to Andrew and Charles.There. How's THAT for an affirmation?PhiLiP SchMidT >^•_•^ More...
Your employee was very courteous and efficient he know his job he fix the problem efficiently and I was surprised because I’ve had work done by other electricians and they weren’t as efficient as a gentleman you should be pleased to have him as employee
Finan came recommended and met every expectation and more. I live in a Century Home that comes with its own personality and challenges and our work was extensive. Everyone I interacted with was sensitive to my needs, professional and explained what was happening throughout the process. I felt valued as a person and a client. More...
we had a new high efficiency furnace & air conditioner installed in June 19 of this year during a heat wave and now we are enjoying our furnace. I had 4 price quote and liked the product; professional service and knowledge plus their commitment to future home care with the concierge service... I also recommend them to a friend on September 16 that also purchased a system in Ailsa Craig. thanks Mike and team along with owner John Finan for your great customer service. Elaine & Don Holt, London More...
I have had my furnace with Finan for 4 years now and have had consistently great service. They are there when they say they are going to be, and are friendly and knowledgeable. Kudos!
Always friendly and knowledgeable representatives. They do an excellent job.
I've used Finan Home Services for both plumbing and electrical work. They are professional, tidy and extremely knowledgeable.
Very Happy, with service and service person (Darren)who was very knowledgeable, and pleasant to deal with, and went the extra mile to answer any questions I had and explain anything that I did not understand .
Very satisfied. thankyou
Well rewiring an older home and bring it up to code to satisfy the Insurance Company is no easy task but Mike and Matt did a terrific job and answered all our questions. Now if anyone out there who needs to Re-Wire their knob and tube home like we did before the Insurance is cancelled , call Finan you won't be disappointed they do Great Work and very Professional at a reasonable rate too. I give Finan 5 Stars. And they do Plumbing Too!!! More...
Pleasant experience and excellent service provided by technician.
Work is always done efficiently and as promised.
Very professional and quick.
I've always been satisfied with the workers from Finan Home Service. They shoot you straight and give honest advice.
They came on time as promised and price was excellent
The serviceman was an excellent communicator, and completely answered all questions about the reason for the call, as well as other questions we had.
Need advice or a quote. Call Diana~
Mary Ann Tucker
We are extremely please with the responsivity and helpfulness of your service representative. He arrived within 2 hours of our call on New Years eve day
Finan installed central air in less than half a day. The installers were great and even put up with our yappy dog with good humour.
Glyn was very professional, courteous, and efficient. On top of all of that, Glyn--surely an emblematic employee of Finan--was quick to get back to us by email or phone, which was fantastic given all my questions. And, lastly, when I asked for a couple of minor adjustments that took a little bit of time, Glyn and Finan were quite willing to do just that. Thank you! More...
fast efficient service
**** from Finan Home Service was very knowledgeable and professional. My initial (after hours) call was immediately re-directed to the plumber (****). **** was able to quickly diagnose and notify me of the problem. His estimated repair costs came in as quoted. Thanks again for great service. More...
Finan Home Service installed our new furnace and air conditioning and they did an excellent job! The system works very efficiently and saved us money on our monthly heating and cooling costs.
They are very helpful and do a good job. Installed a new furnace Lennox SLP98V-70k BTU with AprilAire 400 Humidifier.
wonderful people to deal with. They where promptly on time and did their work quickly and efficiently. They give upfront quotes before work begins. Staff was very friendly. Will definitely deal with them again when needed. More...
Andrew de Boer
I've had the pleasure of using Finan Home Services a number of times over the years. Top notch service and it's always nice to know the price before work is done with their upfront pricing model. Finan is my go to electrical services contractor! More...
They fix just about everything that has to do with your home. If its broken dont try to fix it yourself because you might not have all the parts and they do. Saved me money because id just end up with the wronge parts and end up haveing to buy more or go back. More...
Adelaide Family Chiropractic
I have used Finan Home Service for electrical work. They did a great job! The electrician was courteous, fast and efficient. I knew the price up front, so there were no surprises. More...