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Fantastic Services

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‘21 Certificate of Excellence, 2021

About

Fantastic Services is the one-stop shop for all domestic and business property maintenance. Spanning a portfolio of over 100 sustainable services (such as Professional Cleaning, Gardening, Handyman, and more) 2,000+ professionals, and 500 franchise partners, the company is the biggest property maintenance provider in the UK.

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8 hires on Bark

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Reviews (10310)

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4.5/5

10310 customer reviews

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28 February 2024

I cannot emphasise enough that no-one should use this company. There is zero accountability as they obviously use a legion of contractors without any stake in the company’s reputation. What should have been a simple, two person clean in one afternoon became a stressful, prolonged negotiation over several weeks and the end result is one person coming to do half a job, with Fantastic having held our payment since before the first aborted attempt to complete the contracted service. We engaged this company at a hugely stressful time when we were moving home. I’m sure a lot of folk do similar. They made a really simple engagement a really difficult and stressful one, compounded by untruths from their contractors and an incomplete service. I would recommend anyone use anyone else and I would recommend that in the strongest possible terms. Utterly, utterly inadequate, expensive and a load of unnecessary stress. Avoid. Avoid at all costs. Dreck More...

Reviewed on Google Maps

24 February 2024

Update: Fantastic services got back to me quickly, issued refunds and made an apology. Appreciate the customer service. As a long time user of Fantastic Services, I hope this review brings caution to customers. Fantastic Services does provide competitive prices, undoubtedly, but this comes at a cost of potentially unreliable services as it appears they outsource the actual work to third party suppliers whom you have no oversight of. I’ve had mixed experiences of using Fantastic Services in the past and my recent experience with them has caused me to lose all interest in using them anymore. I booked Fantastic Services for packing and removal services over a two-day period. On packing day, despite clear instructions from me that we wanted everything packed on the same day, the service staff left the glassware and jackets/coats unpacked. They did not bring with them the large packing boxes for jackets/coats and said those would come the next day. Also there was no fragile label provided which I found surprising. All in all small blips which I was happy to let them slide. On removals day, there were 3 service staff who showed up (as instructed by us) to complete a pre-booked 5.5 hour removal service. However, because there were unpacked staff from earlier, one of the staff ended up spending more than an hour wrapping things up while the other 2 staff moved the heavy furniture. Understandably it was a more challenging removal as we lived on the third floor with no lift access. But still, throughout the whole removal process, there were really just 2 persons moving stuff and 1 other guy giving out instructions. In fact, while they were making a second trip back to the first address to pick up the remaining boxes, I single-handedly moved almost all of the boxes (15 or so heavy boxes), climbing up and down three stories myself, just so most of the boxes were already on the ground floor ready to be moved into the van once they arrived. Had I not done that, who knows how long the service would have overrun by. In the end, I was charged an extra 1.5 hour for £129 extra which I heavily disputed with Fantastic Services. Their response was that I had to provide evidence that staff was not working, such as taking a video of them or any footage from a nearby security camera. I mean you have to be joking right – why would I whip out a phone to record the whole removal service, which seems to me a clear intrusion of privacy, and I was busy removing boxes myself? Also, just a few months ago before Christmas, I booked Fantastic Services for a plumbing issue in my flat. The plumber told my wife, at the end of the service, that the fix was not 100% and there could potentially be leakage – if that happened, to give them a call and he will come down to rectify it. Sure enough, the leak happened. I called Fantastic Services within the week, explaining the situation, and they told me I had to re-book a brand new service and pay £100 for it. When I pressed further, they told me I should made the report within 3 days and they couldn’t do anything else after 3 days. Pretty convenient excuse in my opinion? Really disappointed as I had great experience with Fantastic Services in the past but recent events caused me to think their service is less than reliable now. It is a long post but I hope it brings to everyone’s attention that the competitive prices offered by Fantastic Services may not be all that it seems. More...

Reviewed on Google Maps

30 January 2024

Very nice man did a very good job... but expensive compared to some other companies. b

Reviewed on Google Maps

30 January 2024

Georgio did a great job. Thank you

Reviewed on Google Maps

30 January 2024

Ivan was great! Super efficient and left my area rug and foot stool looking like new

Reviewed on Google Maps

29 January 2024

Ivan did a great job. I would highly recommend him

Reviewed on Google Maps

29 January 2024

Carpets are clean and refreshed, friendly and professional service. Would recommend.

Reviewed on Google Maps

29 January 2024

My carpet was cleaned really well, the dark marks and stains are removed. The carpet is almost looking new. Luis did a very good job, thank you

Reviewed on Google Maps

29 January 2024

She listened and completed all tasks very well. Thank you

Reviewed on Google Maps

29 January 2024

Brilliant cleaning, on time and speedy service. Thanks you very much.

Reviewed on Google Maps

29 January 2024

Polite and helpful customer service, rapid response and great results!

Reviewed on Google Maps

28 January 2024

A huge thank you to Biser for the most amazing job cleaning our cooker. It looks brand new!!

Reviewed on Google Maps

28 January 2024

Arrived promptly and cleaned as requested. Amazing to see the colour of the water. There’s a reason you should wash your carpets regularly!!

Reviewed on Google Maps

28 January 2024

Reviewed on Google Maps

28 January 2024

The cleaner did great job. Will book her service again.

Reviewed on Google Maps

28 January 2024

Reviewed on Google Maps

28 January 2024

Reviewed on Google Maps

28 January 2024

Great service.

Reviewed on Google Maps

28 January 2024

Reviewed on Google Maps

27 January 2024

Ivan did a good job

Reviewed on Google Maps

27 January 2024

Got my carpet cleaning done by Georgie, lovely guy and really good job done, left the carpets looking spotless and removed some tough stains left by some messy toddlers.

Reviewed on Google Maps

27 January 2024

Oven cleaner was prompt and efficient.Like new!

Reviewed on Google Maps

27 January 2024

Reviewed on Google Maps

26 January 2024

Ivan was incredible! Top marks for the cleaner. Felt fantastic services have been very salesy with me lots of calls trying to upsell, which is the reason this is not 5 stars

Reviewed on Google Maps

26 January 2024

Excellent service, quality and cleaner. Georgie did a thorough job - I especially in the hall carpet. Highly recommend him and Fantastic Services

Reviewed on Google Maps

26 January 2024

Reviewed on Google Maps

26 January 2024

Fantastic service, cleaner came early and done a marvellous job with the kitchen and bathroom as asked. Left everything sparkly:) Thank you.

Reviewed on Google Maps

26 January 2024

I'm happy with the service; very friendly, helpful and a great result (clean carpet)!!!

Reviewed on Google Maps

26 January 2024

Such helpful and charming handiman. Very happy with my curtain hanging. Thank you.

Reviewed on Google Maps

26 January 2024

Amazing service!!!! Easy to book, easy to pay, great communication. The mattress clean itself was so speedy with excellent results. So happy I signed up for a whole year. Thank you!! See you soon More...

Reviewed on Google Maps

26 January 2024

Irina was great! She did a fantastic and quick job of cleaning my flat, and gave me some recommendations on cleaning products.

Reviewed on Google Maps

26 January 2024

Very happy

Reviewed on Google Maps

26 January 2024

Reviewed on Google Maps

26 January 2024

Reviewed on Google Maps

26 January 2024

Excellent experience would 100% recommend. Aldo was very lovely and professional.

Reviewed on Google Maps

26 January 2024

Reviewed on Google Maps

26 January 2024

Reviewed on Google Maps

26 January 2024

Ivan did fantastic job! Very professional and quick! I couldn’t recommend him more!

Reviewed on Google Maps

26 January 2024

Reviewed on Google Maps

26 January 2024

A good job done. They listened to my specific requests and were friendly and efficient.

Reviewed on Google Maps

26 January 2024

Very happy customer!

Reviewed on Google Maps

26 January 2024

Really pleased with the carpet cleaning . Came on time and was helpful with moving the stuff around . Will definitely use them again Carpets still a little wet so picture doesn't do justice

Reviewed on Google Maps

26 January 2024

Reviewed on Google Maps

26 January 2024

All good, quick and clean job. Many thanks. Had two jobs so far and both great

Reviewed on Google Maps

26 January 2024

The oven was sparking new! Hob and extractor hood grease free and shiny ! My oven is not working now

Reviewed on Google Maps

26 January 2024

Not happy at all, the cleaner stained my toilet seat and lid with duck toilet cleaner which is only meant to be put in the bowl of the toilet. She didn’t even tell me. Now I’m going to have to replace it and I’ve got family coming to stay tomorrow. Worried at how’s she’s used other products around my house now. More...

Reviewed on Google Maps

26 January 2024

Amazing job

Reviewed on Google Maps

26 January 2024

Ivan Chorbadzhiyski from FS was courteous and helpful. He came on time and was helpful in moving the chairs and everything to do a good job. The work was done quickly and efficiently. I would definite recommend. This was my first time using FS for dogs and rug cleaning . More...

Reviewed on Google Maps

26 January 2024

Very good excellent

Reviewed on Google Maps

26 January 2024

Oven looks brand new. Excellent.

Reviewed on Google Maps

Q&As

Fantastic Services was started back in 2009 in London. Since then the company has expanded its portfolio to provide a wide array of property maintenance services across the UK and Australia.

Depending on the job and the requirements of the customer, we can bring our own supplies or use the ones they provide. We always bring and use our own equipment.

“I get the chance to provide the best cleaners, gardeners, pest control professionals and tradespeople with the opportunity to run their own business and grow it as their heart desires.” - Rune Sovndahl, Co-founder of Fantastic Services

“Running a property services business isn’t easy. Back in 2009 when we first started Fantastic Services we had the vision to give an opportunity to small business owners to stick up to the big companies. You still own and run your business with us, you just get the support in marketing, managing, and growing a small business needs.” - Rune Sovndahl, Co-founder of Fantastic Services

As the UK’s biggest property maintenance company we’ve developed the world’s easiest online platform to book and manage over 100 services for your home or business. From gardening, cleaning to pest control, tradesmen, and plumbing our professionals are trained up to our standard.

Services

Rid yourself of annoying household chores and take some time to rest while we carry them out for you. We strive to provide top quality cleaning services in London and experience free of hassle. We offer:
- Antiviral sanitisation
- Regular cleaning
- One-off cleaning
- Carpet cleaning
- Upholstery cleaning
- End of tenancy cleaning
- Holiday rental cleaning
- Window cleaning
- Conservatory cleaning
- Oven & BBQ cleaning
- Appliance cleaning
- Curtains and blinds cleaning
- After builders cleaning
- Home organising
- Gutter cleaning
- Dry cleaning & Laundry

With Fantastic Services you can find a local handyman in London in no time. The professional men-of-all-work are capable of turning your humble fortress into a grand castle. We offer:
- Handymen services
- Electrical services
- Painting and decorating services
- Furniture assembly
- Electrical safety certificate
- Light fixture installation and repair
- Fuse box replacement
- TV wall mounting
- Blinds & curtains fitting
- Smart home device installation
- Carpentry services
- Tiling services
- Renovation & refurbishment
- Plastering and wall boarding
- Building services
- Bathroom & kitchen fitting
- Floor sanding
- Windscreen repair & replacement
- Hard surface repair
- Kitchen worktop & cupboard repair
- Wooden & laminate floor repair
- Bathtub, sink & shower tray repair
- Scratched glass repair & polishing
- Doors & windows frame repair
- Boarding up

Each of the gardeners is a highly-trained professional who knows how to perfectly maintain a lawn, yard or the whole estate. Not only that, but the prices you get with the quality are quite reasonable. We offer:
- Garden maintenance
- Garden clearance
- Lawn care
- Pressure washing
- Landscaping
- Tree Surgery
- Hedge, bush and shrub trimming
- Japanese knot weed removal
- Turf laying
- Fence installation
- Decking installation and repair
- Paving
- Planting and flowerbeds
- Shed installation and repair
- Resin bound surfaces
- Living walls installation

Should you have any trouble with your home's plumbing, look no further, and rely on our professional plumbing and heating services. We offer:
- General plumbing service
- Virtual plumbing consultation
- Rap repair, replacement & fitting
- Saniflo installation & repair
- Boiler installation, repair & service
- Radiator installation, repair & replacement
- Central heating powerflush

Pest infestations are a serious problem that can escalate into a nightmare when left untreated. You can rely on our professional pest control services to stop it before it's too late. We offer:
- Mice control
- Rat control
- Squirrel control
- Bed bug treatment
- Flea treatment
- Cockroach control
- Ant treatment
- Spider control
- Silverfish treatment
- Woodworm treatment
- Moth control
- Wasp control
- Bird control
- Fly control
- Carpet beetle treatment
- Fox control
- Fogging

Moving house is known to be one of the most stressful events in a person's life. So, rely on our professional moving services to make it more bearable. We offer:
- House removals
- Man and van
- Furniture collection & delivery
- Packing service
- Moving supplies
- International removals
- Furniture assemblers
- Storage service

Whenever you have trouble with your locks, or the general security of your home, you need a professional who would come to your aid as soon as possible. For this, you can rely on Fantastic Services! We offer:
- Emergency locksmith
- Locked out service
- Lock replacement & Installation
- Lock repair
- Door repairs
- Safe opening service
- CCTV installation
- Key safe installation

Do you have lots of junk you need removed from your property? Get in touch with us and we'll get it off your hands! We offer:
- House clearance
- Building waste disposal
- Furniture disposal

Should you ever be in need for a professional inventory service, don't hesitate to get in touch! We offer:
- Inventory reports
- Energy performance certificate
- Floor planning
- Gas safety certificate
- Property photography

Save time and receive on-site appliance repair by a certified specialist near you

Convenience, sustainability, and safety for you and your vehicle is what this service is about

Book a certified mobile beautician or massage therapist, who will pamper you in the comfort of your home!

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