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Family Piano Co

Waukegan, Illinois

(60)
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5/5

60 customer reviews

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21 December 2019

A true gem! Alice and Brendan were great with helping us choose the right baby grand for our daughter. They were knowledgeable, pleasant and spent the time showing us every detail of the Kawai we had our eyes on. Purchasing a grand piano is a big decision with many options at various price points so it was helpful to have them guide us. We are very happy with our purchase and experience. Highly recommend! More...

Reviewed on Google Maps

27 October 2019

These guys are always so amazing and professional each time I have the chance to work with them, from piano recitals to community events. It's places like this that our community needs more of and that's why we will always support them. More...

Reviewed on Google Maps

30 June 2019

Had been looking for some particular sheet music for quite a while and found just what I needed online at Family Piano Co. They worked with me personally to get me just what I needed at the best price. I highly recommend Family Piano Co - love when I can buy from small business rather than Amazon! More...

Reviewed on Google Maps

9 June 2019

Truly great service in all ways concerning music either with pianos or any other instrument. Entertains the public too with phenomenal music performers, solo or groups. A true gift to the Arts in Waukegan. More...

Reviewed on Facebook

2 June 2019

I had a wonderful experience buying my piano here. Alice was friendly and knowledgeable, and my new piano is just gorgeous. Can't wait to start playing it. Highly recommend. More...

Reviewed on Facebook

16 February 2019

Great piano teachers with new piano bought at Family Piano. Alice and Brandon are very nice and knowledgeable. I personally completed their piano classes, even though it was far to travel to and I’m “older”, their teaching style motivated me to come again and again. They taught me the basics and I’m able to apply now to new music. Enjoying very much! Thanks again!! More...

Reviewed on Facebook

9 December 2018

Attended a performance by the Jazz Spectrum band in the Family Piano Co.'s Riverside performance venue.

Reviewed on Facebook

6 December 2018

TEACHING PIANO ENGLISH AT STUDENT HOUSE I am an expat from Malaysia with over 30 years of teaching experience. Graduate with ABRSM , Associate Trinity (ATCL) & Licentiate Trinity College of London (LTCL) IN TEACHING I have books and teaching tools for each grade to build a good foundation for THEORY and AURAL. There should be many piano books with various styles to enjoy playing with for adults and children. Classes at student house in district 2 and 7 only Please email : richardloo168@gmail.com or call: 077 86 747 88. Thank you More...

Reviewed on Facebook

3 December 2018

Wonderful piano store and music school. Highly recommend. They also have a lot of sheet music. Alice, the owner, is amazing, and would go above and beyond to accommodate your needs.

Reviewed on Facebook

25 November 2018

Very friendly people. Best piano, music lessons and more. Highly recommend

Reviewed on Facebook

8 November 2018

Carole bought me a Kawai piano for my birthday if you are in the market this is the place to go

Reviewed on Facebook

28 October 2018

While Family Piano was not able to take my piano, Brendan had a most helpful list of possible resources and I was able to find a good home for my piano. Thank you Brendan!!!

Reviewed on Google Maps

28 October 2018

The owner of this company was extremely helpful to me as I tried to sell our piano. His name is Brendan Alviani and he gave me so much information even though I wasn't actually doing business with Family Piano. I would recommend him to anyone looking to buy a piano because he was so knowledgeable and honest. Great guy! More...

Reviewed on Google Maps

6 October 2018

Beautiful venue for live music. Great store. Run by lovely people. Don't miss this gem!

Reviewed on Facebook

28 September 2018

I was interested in selling a used piano. While Brendan had to say "thanks, but no thanks" on my piano at this time, he provided me with a wide range of information on the how/who/where to sell a used piano. He certainly didn't have to do that, and I am very grateful for his help. He obviously is focused on providing service, even when there's nothing in it for him. More...

Reviewed on Google Maps

30 July 2018

We love Family Piano! That place is absolutely amazing! They balk at nothing when it come to pianos. Alice, the owner, is an amazing individual with a huge vision and the ability to back it up. She has been an incredible support for us. She fully stands behind her products with all her heart. She knows the business and she knows pianos like a master craftsman. She has been a joy to work with and I cannot imagine going elsewhere for my musical needs. Thank you, Family Piano! Our community truly does need you!!! We hope you continue to be around for a very long time! More...

Reviewed on Google Maps

30 June 2018

Wonderful place in northeastern Illinois to attend a classical music concert, the prices are so seasonable and no parking fees! tremendous place to visit if you enjoy Jazz, the personnel at Family Piano are so knowledgeable about music that I always come home tremendously happy after an evening at their Riverside Concert hall!But above all, Family Piano is a Music store business and as such they are so good at selling and servicing what they sell that you will become not only a repeated customer, but a returning friend. Try their classes too, they have teachers for many instruments and they are perfectly qualified to teach you to play and to enjoy music much more! I am doing all of the above with them: bought instruments, attended concerts and I am currently taking piano lessons, couldn"t be any happier! Luis. More...

Reviewed on Google Maps

30 June 2018

A satisfied customer here. Family Piano went out of their way to accommodate my special request when purchasing a baby grand piano. The request involved modifying the piano, which was executed quite well, to my specifications. So, good price, good service, and local. What's not to like. More...

Reviewed on Google Maps

30 June 2018

Alice at Family Piano was, and remains, my most trusted piano technician. Her close attention to my old Steinway B along with her honest and informed advice set her apart in the area. I would go to her store for any music need without hesitation. More...

Reviewed on Google Maps

30 June 2018

A great piano store a bit off the beaten path, but well worth the drive! The staff know their stuff about pianos. I've known Alice for nearly 25 years and she is sharp and helpful and kind. Weather you know a thing about pianos or just that you want one, Alice or Drew will give you all the time and information that you need to feel great about your purchase. The prices are right! More...

Reviewed on Google Maps

30 June 2018

When they say family, they mean it. Huge array of lovely pianos available--both new and used. Owners are very welcoming and helpful and give you as much time as you need to look for your perfect piano. Absolutely no high pressure sales, just helpful kindness. Family Piano also has a lot of wonderful piano books and sheet music available to keep my library well-stocked. More...

Reviewed on Google Maps

30 June 2018

Awesome piano store and information resource. My husband wanted a piano but I didn't even know where to start. They helped me find a reasonable one and offered many options from renting to purchasing. When my husband was ready to upgrade, we went back and purchased again. Super friendly and knowledegable. More...

Reviewed on Google Maps

19 June 2018

Family Piano is great! They helped provide the pianos for the KEYED UP KENOSHA piano event going on all summer in downtown Kenosha. We love Alice and the entire FAMILY PIANO family! More...

Reviewed on Facebook

19 June 2018

Family Piano Co. is a wonderful family-owned business that gave me and my piano students a great opportunity to hold a recital there, which made my students, all of the guests and me happy. Thank you Alice for a warm welcoming and treating my students and a like family! I greatly appreciate it! More...

Reviewed on Facebook

16 June 2018

Very friendly and supportive atmosphere, great place for learning music! My daughter has blossomed at Family Piano as a musician. She has been taking lessons for 5 years before coming to Family Piano, but it is here that she discovered her strength and freedom of performance. More...

Reviewed on Facebook

14 June 2018

Family Piano is a very friendly, (like its name says) family focused piano store in Waukegan. They have a huge selection of pianos and a large room where the Waukegan Chamber Music Society presents concerts. Nice to have this resource for pianists and classical music lovers in this community. We all know piano lessons are the thing we regret not keeping up with! Give your children the gift of something they can enjoy their whole lives. More...

Reviewed on Facebook

14 June 2018

Family Piano is exactly what the title says. It is a great place and friendly, too, like home. They have a piano room and a cute coffee bar type place to have events or just go to hang out. I love looking out the window at the revine. It's really pretty. They are so good to the people that have events there, so helpful. Going soon to enjoy the atmosphere again. More...

Reviewed on Facebook

14 June 2018

Great place for musicians to find instruments, music and education. Great acoustic and digital keyboard selection!

Reviewed on Facebook

14 June 2018

Love family piano! I’ve had great experiences with them from recitals to piano tuning! Highly recommend!

Reviewed on Facebook

14 June 2018

So friendly when we go in. Love seeing the performances for the Art Wauk.

Reviewed on Facebook

14 June 2018

So kind, so helpful and the business is truly a reflection for their love of music and fine instruments. No high-pressure sales. They have a large variety of beautiful instruments as well as piano books and sheet music for your repertoire. Very much enjoy this family run business More...

Reviewed on Facebook

13 June 2018

An awesome musical instrument store that offers a great personal touch. It is run by a wonderful family. They were very helpful in choosing my son’s first piano. Thank you for the wonderful work you are doing! More...

Reviewed on Facebook

8 May 2018

Great Place. Bigger than you think when you start walking around!

Reviewed on Facebook

24 April 2018

Love my new Kawai piano! Brendan was most helpful - I appreciated his knowledge and great customer service!

Reviewed on Facebook

7 February 2018

Beautiful place, beautiful people, beautiful music!

Reviewed on Facebook

20 December 2017

Such a supportive place for learning. Best teachers.

Reviewed on Facebook

29 August 2017

Great staff! So helpful and knowledgeable. They had a great selection of guitars and other equipment. I left completely happy!!!! Thanks Family Piano Company!

Reviewed on Facebook

21 April 2017

Not just a store, Family Piano obviously understand their civic role in building a good community, offering lessons, supplies, sheet music, and performance space - - the kind of place that earns your support and loyalty. Oh, and they are very friendly and have a good-sized assortment of pianos of course. More...

Reviewed on Facebook

3 April 2017

I had been searching all over for a hinge pin for my Young Chang grand piano and couldn't find one - Young Chang didn't even have one. Alice found a pin for me and sent it. So grateful for her assistance. The piano looks great with the lid up! More...

Reviewed on Facebook

25 March 2017

Alice and her staff are the most community minded and arts supporters ever! (And they make good coffee with a nice view of the ravine and river). Looking forward to the upcoming concert series too. More...

Reviewed on Facebook

23 January 2017

I love the entire Alviani family.. so knowledgeable, hard working, and community-minded. For any of my musical needs, from piano tuning to Ukulele lessons, they are my first call!

Reviewed on Facebook

11 January 2017

Great family-owned business that provided exceptional service on 2 pianos at my church. I would highly recommend them if you need your piano serviced or tuned.

Reviewed on Facebook

30 November 2016

Family Piano, where they treat you like family! Sounds cliche, but it's true!!! An essential stop if and when you're in the neighorhood.

Reviewed on Facebook

26 July 2016

Thank you Brendan! Even though my request was a little out of the realm of normal. The cardboard from the Pianos will help us out a lot.

Reviewed on Facebook

12 May 2016

Alice and her team have been by our side helping any way they can. We feel like part of the "Family". Great job as always. Hunter Prendergast, Music Workshop

Reviewed on Facebook

29 April 2016

Great family owned business. Very friendly and helpful. Great place to buy a piano and take lessons.

Reviewed on Facebook

13 December 2015

They have an amazing selection of pianos and for great prices.

Reviewed on Facebook

28 October 2015

Great place! Great people! I have known Julie and the rest of the staff there for many years. They treat everyone like old friends and family. I have referred many satisfied friends and students who were very glad that I did. Family Piano Company really knows their stuff and love what they are doing, and they are passionate about sharing this with their customers. They are also very nice people and great to work with. More...

Reviewed on Facebook

22 October 2015

My son loves his lessons here! The staff is great & it is a wonderful musical atmosphere at Family Piano.

Reviewed on Facebook

24 August 2015

Family Piano is absolutely wonderful. They always have a good environment, quality instruments, and incredible staff. My piano teacher always holds recitals here and I even gave my senior recital in their store. The tuners are very knowledgable and skilled. I would definitely recommend Family Piano. :) More...

Reviewed on Facebook