Loading...

Please wait ...

Experimax logo logo
E

Experimax

West Palm Beach, FL

(411)
This professional is currently unavailable.
You can request reply and they will reach out as soon as they can.

About

My goal is to make customers for life by providing the best service possible! Technology can be confusing, but I help to make it more understandable and accessible.

Photos (5)

See all

Reviews (411)

Leave a review
5/5

411 customer reviews

Loading...
4 January 2020

They did an outstanding job and went above and beyond

Reviewed on Facebook

16 December 2019

Highly Recommended. Awesome HONEST Staff, Expert Knowledge, Rapid Service!

Reviewed on Facebook

29 November 2019

I needed to get several things on my iPhone 6s Plus fixed in order to trade it in. The staff at this store we're extremely professional and understanding of my needs. They didn't try to upsell me extra services and we're trying to help me repair the part of my phone that needed to be fixed for the trade in only and nothing extra. Another customer who was in the store at the same time had an iPhone 11 screen needed to be fixed and they checked the cost of fixing it at the apple store to make sure the customer was actually saving money by going with them instead of the apple store. This type of business ethics is something I really appreciated and makes me confident they are trustworthy. The quality of the repair was really high, I couldn't tell it had been repaired at all and I am confident I will get my full trade in. The pricing here was also much lower or equivalent than competing repair services in the area. The store was very spacious with place to sit while you wait and very clean unlike some other competitors. Overall I could not recommend this place enough! More...

Reviewed on Yelp

29 November 2019

Very professional small business. Expertly fixes my iPhone 6S at a very reasonable price while I waited. Personable, phone never left my sight and he explained what he was working on as he did it. Store has several vintage macs which is neat to see as well as current used models for sale. More...

Reviewed on Yelp

21 November 2019

Great service , Five star . I will recommend them

Reviewed on Facebook

13 November 2019

Wow, these guys blew me away today with their level of service and friendliness!  Fixed my daughter's Macbook while I waited.  Highly recommend them!

Reviewed on Yelp

12 November 2019

They have taken care of my phones and provided exceptional service to all of my referrals with their phone/computer needs!

Reviewed on Facebook

8 November 2019

An amazing team of people who work fast and efficient. I went in with a computer that I desperately needed fixed for a production and they were able to get me back my computer in a day and a half. I don't know if that's normal but it definitely was much faster than the Mac store. Thank you . More...

Reviewed on Yelp

6 November 2019

Outstanding service! After my first visit, I thought I just got an extremely polite technician. After 4 or 5 visits, it's the same professional, polite, customer-centered experience each time! Keep up the great work!

Reviewed on Facebook

21 October 2019

The Apple store sent me to a company that charges $700 + to do what Experimax did for me for $100. Very knowledgeable, very helpful, very close to me. I highly recommend.

Reviewed on Facebook

8 October 2019

Five stars all the way!! I want to say a big thank you to Laurie for making my daughters birthday so amazing! She is in love with her new iPad! ! I’m so grateful to you guys, amazing place with amazing prices. Definitely earned a customer for life!!! More...

Reviewed on Facebook

29 September 2019

I was so glad to have been refered to this store. When I called I spoke to James & he was awesome. He was knowledgeable, helpful & sounded liked he cared about my situation - great suggestions. I did go in & but laptop & iPad & he was great! Will definitely recommend!! More...

Reviewed on Facebook

28 September 2019

George was great. These guys are seriously so honest and helpful.  The 100% stand by their repairs.  I had my back glass replace months ago and have a few other issues and they have not charged me a dime.. class act there.  Thanks

Reviewed on Yelp

24 September 2019

A Place for certified pre owned all apple products

Reviewed on Facebook

16 September 2019

I called this company based on there reviews. They are great, replaced my iPhone 7 Plus screen at a very reasonable cost in a very timely manner & also threw in a screen protector at no extra cost. Thank you for the great service. More...

Reviewed on Yelp

14 September 2019

Good, fast, affordable service on a new battery for my 6Plus cellphone. Very impressed by this place for any technological repairs.

Reviewed on Facebook

10 September 2019

These guys are amazing! My MacBook Air was having issues, as well as my iPad. Typically, I will visit the Apple Store for any help I may need, but thought I would Yelp and see if there is somewhere closer I could try. The first place I tried was closed, so I went to my second choice. Am I ever happy that I did! Experimax in Boynton Beach has the best customer service ever. I will NEVER go anywhere else! More...

Reviewed on Yelp

5 September 2019

Expert and friendly service.

Reviewed on Facebook

28 August 2019

We had a very good experience at Experimax. I would recommend this business to friends and family.While on vacation the outlet (plug) adapter for the charger to my son's 2011 MBP fell apart. We took the charger brick and bits to Experimax. It is a neat, tidy store featuring clean used Mac computers. They had a good supply of used parts for our vintage charger. Paul helped us swap around plug adapters until we found one that worked with our off-brand charging brick.  The price for the part was reasonable and the advice invaluable. No hassle, no up-sell, no problem. Just great service. More...

Reviewed on Yelp

26 August 2019

Visited to solve a problem with my iphones music file.   Spent about 10 minutes with me to diagnose the problem and explain to me how to solve, clearly  and easy to understand.   Wouldn't accept payment

Reviewed on Yelp

26 August 2019

What a find.  Experimax sells and services all apple products with a smile. No crowds no appointments. Very knowledgeable. A real gem.

Reviewed on Yelp

22 August 2019

The hard drive went down in our 2012 macbook, and they had it replaced in no time at all.

Reviewed on Facebook

21 August 2019

The service was prompt, courteous and completed to great satisfaction. I would visit again, if another device were to fall to any issues in a heartbeat.

Reviewed on Yelp

17 August 2019

They are very reasonable, personable and go above and beyond to help you. I have been there multiple times for screen replacements, phone batteries and more. I highly recommend them.

Reviewed on Facebook

17 August 2019

First they stated what they could do to resolve the Mac Pro Book issue. In researching the issue [Data Doctors] found that the GPU had failed but they could not fix it. Experimax stated that they could get a replacement logic board. We left the laptop on 8-13-19 and by 8-16-19 they had received replacement logic board and replaced the logic board. This returned the laptop to operational status. Very efficient service and would recommend these folks for working on Mac laptop products. More...

Reviewed on Facebook

16 August 2019

These guys are doing everything right! Recently went in to get my screen repaired and ended up buying a phone for my son that happened to have a faulty battery.  The team not only found a replacement with more memory, but they had it delivered to their location for convenience. Highly recommend! More...

Reviewed on Yelp

13 August 2019

My husband and I get excellent help at Experimax! We bought my lap top and my husband's iPad there, and the employees are so good at answering our questions. I never have to be afraid to ask any question, because they take every question seriously! More...

Reviewed on Facebook

12 August 2019

I could not be happier with the service, professionalism, and products here!!! Every single person I spoke with here is extremely knowledgeable, eager to help me solve my computer issues--even if they weren't initially working on my MacBook Pro--and no matter how challenging the problem was, they didn't give up, had great communication throughout the process, and ultimately, fixed everything! I will only come here now for any issues with my Apple products, or if I need to buy a new one--thanks to their whole team!!! More...

Reviewed on Yelp

10 August 2019

Hands down the best place in town for your Mac needs here in Bend.  Sarah was super nice, super informed with the best advice and help.  The difference between Experimax and other Mac place is night and day.  If want to talk to real experts, who aren't reading from a script this is the place for you. More...

Reviewed on Yelp

5 August 2019

Great customer service with very knowlegeable staff! You need to try them before the Apple store, unless you want to pay more!

Reviewed on Facebook

4 August 2019

I needed my apple MacBook a soon as possible and Marcus help me in record time very good experience EXPERIMAX is wonderful company I am happy thanks MARCUS

Reviewed on Facebook

4 August 2019

My experience with Experimax was great! Darren was super helpful and got my daughter's phone fixed and for a great price.  The store is nice, and very conveniently located .  We will definitely be back for our next service. More...

Reviewed on Yelp

2 August 2019

What an excellent, all-around experience.  I needed a new display installed on a laptop and Experimax's response was quick with a very reasonable quote (you should have seen some of the outrageous quotes I received) and I dropped off the laptop and had it back same day.  They were extremely professional and pleasant and highly recommend them. More...

Reviewed on Yelp

2 August 2019

Loved this store ! Customer service excellent! As an old lady, I am intimidated by electronics and such, but they were very down to earth . Quoted me a price by email and stuck to it. Thanks , Sean More...

Reviewed on Yelp

1 August 2019

The staff at Experimax are always helpful and take their time to answer my questions. They are not pushy and don’t try to up-sell you. If you are as frustrated with your apple device, as I am, they will try to their best of their ability to help! Go see them! More...

Reviewed on Facebook

31 July 2019

AMAZING! I’ve been doing business with them for a little over a year now, and with multiple apple issues from old phones, and faulty logic boards, they have always been friendly and up front on what needed to be done, what could be done, and what the price was without trying to constantly up sell me on unnecessary add ons. When my logic board failed on a 2011 MacBook Pro. I took it in, we looked up the part number, everywhere was sold out or on backorder. So they switched my hard drive to another body and gave me a very fair trade in on my old MacBook parts. Hell of a lot better than driving an hour and a half each way to go to an apple store and deal with the “commission kids” who don’t care to do anything but sell you every accessory you don’t really need. More...

Reviewed on Facebook

26 July 2019

This place is the best!!!!! Each and every employee I’ve worked with are nice, friendly , helpful, knowledgeable and courteous. ... they know the definition of customer service.... their goal is about the customer not just about up selling!!! HIGHLY RECOMMEND! More...

Reviewed on Facebook

24 July 2019

This an excellent addition to Longmont; they were very helpful, reasonably priced, and very friendly. I definitely recommend them for any tech repairs you may require. plus they’ve got a cool fish tank

Reviewed on Facebook

19 July 2019

I had a great experience with the employees in upgrading my iPhone. They were very friendly and had great prices! I would recommend to come here and save money on great products.

Reviewed on Facebook

18 July 2019

A big thank you to Jorge Soto for solving my iPhone and iPad issues quickly the other day!

Reviewed on Facebook

18 July 2019

Excellent service! And we weren't overcharged. Will definitely go back for technology support.

Reviewed on Yelp

15 July 2019

They make the buying process easy! My son wanted a MacBook Pro before he left for college. He was nervous that the process would take a long time and that deciding was going to be difficult. They were knowledgeable, very helpful, and set it all up for him. He was on a budget and they met that expectation by 10%. We will be back! More...

Reviewed on Facebook

8 July 2019

Excellent service and knowledgeable / courteous staff.

Reviewed on Facebook

2 July 2019

The prices & customer service are awesome. If you want Apples customer care without the price this is the place to go. They set me up & out the door with my MacBook Air & some extras. I love doing business with small businesses & they are very friendly & professional. I will definitely go back. More...

Reviewed on Facebook

24 June 2019

Friendly, knowledgeable staff. repaired my Mac Book Pro in 2 days. They'd repaired a couple iPhones for us in the past. I would recommend them highly.

Reviewed on Facebook

24 June 2019

Very friendly staff and great customer service. My iPhone 7+ was fixed as promised and on time. Will go again if I ever need phone repairs.

Reviewed on Facebook

24 June 2019

Fantastic owner, she went out of her way to make sure I was happy with my purchase. Great inventory and pricing! I will be back for all my future cell phone and computer needs!

Reviewed on Facebook

24 June 2019

Anyone with an apple phone or computer needs to come here first. They are honest,  fair,  and know their stuff. First time,  problem fixed with tweezers in 2 seconds; no charge.  Next time was another one of my kids' phone and for less than $100 new battery,  new charging port and speaker.  Phone is like new. More...

Reviewed on Yelp

18 June 2019

The guys at Experimax are awesome!!! My 2015 MacBook Pro lost a battle with an unstable water bottle. I tried different things to revive it but to no avail. I had a current backup so no data was lost, but I had a huge deadline for work, so I had to purchase a replacement. I let it sit for a few months, reluctant to simply "throw it away". I'm glad I didn't! I decided to pursue revival one more time to see if I could get it working for my son to use. I took it to Experimax and was greeted by Ryan and Russell...super nice guys. They were cautiously optimistic that something could be done, but even with that, the odds were slim because water and electronics don't get along too well. I left it with them for a few days so they could work on it at their convenience. A couple of days later I got a call and was told it was fixed!!! Chris worked his magic on it, got it all cleaned up, and my son has been using it with no problems ever since. I highly recommend Experimax. They are easy to talk to and they definitely know their craft. Big thanks to Chris and everyone there for making things work for us! More...

Reviewed on Facebook

17 June 2019

I went here based on yelp reviews and I wasn't disappointed. Sean spent at lest half an hour looking at my Ipad and bringing me up to date on developments. He helped solve my issues and I'll be back for other services. Very knowledgeable and professional. More...

Reviewed on Yelp