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Exclusive Calls

Las Vegas, Nevada

(21)
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About

Established in 2008, Exclusive Calls is a contact center company having employees on 3 different continents, supporting English, Spanish, and Tagalog necessities of our clients. Our foundation was based on the needs of small to medium sized businesses and finding the right talent to handle essential daily tasks, such as telemarketing / sales, customer support, appointment setting / sales, and back end office work.

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Reviews (21)

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4.5/5

21 customer reviews

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25 November 2023

Signed up with this company 7 months ago when I first received a cold call from a Lucy Watson. At the time she called me I was in search of replacing a couple of Telemarketers, so their timing was just right. Lucy booked a call for me to speak with a Ben, one of their sales representatives. After our initial sales call, I ghosted the guy for a good month and he stayed persistent with emails, phone calls and leaving me voicemails continuously, reminding me the value of not having to put energy into internal hires. I gave in because I just got tired of not finding the right people to hire, and couldn’t find the appropriate amount of time to put in to find someone for myself. So I gave them a shot, and I started off with one and about a month later I enrolled with another and so far my experience is good. The reason I’m writing this lengthy review is because there might be someone out there like myself as a small business owner that telemarketing is an essential part their business process, and they might be going through what I went through and have the same control issues that I had which disabled me from delegating the telemarketing portion to an external company earlier, like way earlier. I’ve been in business for 22 years and if I had delegated this out many years ago, I would have had a lot more hours to focus on my business then spend time interviewing, coaching, training, that honestly is not a passion I have doing. Thank you to the Exclusive calls team for staying persistent, and pushing me to dive in. More...

Reviewed on Google Maps

18 November 2023

Worst experience of my business career, I have wasted 3 months and over $9,000 dollars. They produced Absolutely nothing. NOT ONE APPOINTMENT . They hound you to get your business and then produce nothing, in fact its X date, wish means you call a company they provide, that you never reach or not interested at all. How can you make thousands of calls to me (BEN),finally get your business and NOT PRODUCE one lead? Horrible company, incompetent staff, mislead you and you loose your investment. I asked for some kind of refund, they said no. DO NOT USE THIS COMPANY. "I’ve never seen such poor performance the 10+ years I’ve been in sales. Any sales organization would have fired such poor performance within a month. Further, there has been no ownership of this which is even more completely baffling… thousands of calls nothing. More...

Reviewed on Google Maps

2 November 2023

This team is extremely responsive and really work with you to reach your sales goals!

Reviewed on Google Maps

2 September 2023

Reviewed on Google Maps

1 July 2023

Exclusive Calls have been great! They caller is very good at setting appointments and following up those appointments if I was not able to reach them myself. I would say about 80% of the set appointments were good leads and spoke to the correct person. some went with mre, some didn't but that's sales. I recommend if you don't have the time or staff to call on leads yourself. More...

Reviewed on Google Maps

1 November 2022

We hired Exclusive Calls back in July 2022 to help us with 2 fulltime VAs in our cold call outreach campaign. Today it has been over 3 months and we haven't met any VA. Not to mention that when I started asking about canceling the contract, all the blame was put on us and of course no refund of whatsoever. In order for them to land the contract with us they had one native speaker gentleman "Ben" call me very frequently and he put pressure on me. I liked the fact that he was pushy thinking that he represents the people I will be working with who will eventually help us sale our product. The last time I spoke with Ben person was actually the day I made the payment and signed the agreement. We are now locked in a contract for 3 months (they won't accept if you request less than that). We've paid for one month. We haven't received the service and we are still required to fulfill the rest of the payments. Although this is our first experience in this field and I have no idea how these folks function but they are not doing it right. They caused a serious waste of time and consequently money. More...

Reviewed on Google Maps

1 September 2022

I am very happy with Exclusive Calls! They are excellent in helping us set appointments with our clients. Cliff Davis

Reviewed on Google Maps

27 August 2019

Excellent people. Not just a company. They helped to grow our Non Profit Foundation in 3 months. Their team are quick to respond to our email requests and adopted to our vision in short amount of time. we were extremely happy using their Web Design , SEO and Social marketing services. currently we are working with them to finalize inbound call service contract. Highly Suggested!!! More...

Reviewed on Google Maps

26 May 2018

I have been using Exclusive Calls for the past 8 months and I am very happy with them. The only recommendation I have is to make sure you keep in contact with your team because they are working for you so you want to make sure you update them with what is working and what is not. They are very responsive and made adjustments as I needed them. More...

Reviewed on Google Maps

26 May 2018

I have worked with Exclusive calls over 5 years and I'm very happy with their service. My business has grown. I love that all the calls are recorded and that I can turn the cold calls to warm leads once I review the recordings. I highly recommend anyone who wants to grow their business and doesn't like to do the cold calls themselves to try this company. They are the best when it comes to making calls for you. More...

Reviewed on Google Maps

26 May 2018

Service is excellent! My sales rep and account managers are extremely flexible and accommodating. Ben has also been a tremendous help!

Reviewed on Google Maps

26 May 2018

This company knows how to generate leads. Hands down they are the best at all things call center. They are attentive to requests and work with us in terms of the strategy and call campaign. Thanks to Mo, Fred and team for all the added efforts to get our calls converting to leads. More...

Reviewed on Google Maps

26 May 2018

I have used Exclusive Calls' services for website design, development, and SEO Marketing and could not be more satisfied with the results. The company far exceeded any expectations I had for my site, and their staff is attentive, seasoned, and experienced. If something went wrong, they worked to resolve the issue with a sense of urgency I truly appreciated. I am very happy with their work and I would recommend them to anyone looking to enhance their digital profile. More...

Reviewed on Google Maps

26 May 2018

I use this company for the other services they provide aside from telemarketing. I’m a solopreneur and often need website updates and integrations with other platforms to run funnels with. ECalls is an easy way for me to outsource a developer I can trust for fixing bugs and doing upgrades. I was having all kinds of problems trying to do this myself. It was eating away at precious time. I will be using them for more and more outsourcing as they provide so many other services like SEO and ways to support my marketing projects More...

Reviewed on Google Maps

10 November 2017

I have used Exclusive Calls' services for website design, development, and SEO Marketing and could not be more satisfied with the results. The company far exceeded any expectations I had for my site, and their staff is attentive, seasoned, and experienced. If something went wrong, they worked to resolve the issue with a sense of urgency I truly appreciated. I am very happy with their work and I would recommend them to anyone looking to enhance their digital profile. More...

Reviewed on Google Maps

8 November 2017

Service is excellent! My sales rep and account managers are extremely flexible and accommodating. Ben has also been a tremendous help!

Reviewed on Google Maps

7 November 2017

This company knows how to generate leads. Hands down they are the best at all things call center. They are attentive to requests and work with us in terms of the strategy and call campaign. Thanks to Mo, Fred and team for all the added efforts to get our calls converting to leads. More...

Reviewed on Google Maps

31 October 2017

I have been using Exclusive Calls for the past 3 years and I fully rely on them for my business. I use them for SEO and website design services, for customer service and lead generation. I was highly skeptical at first when they reached out to me but I am glad I took the plunge and signed up as I can not see my business operating without them. More...

Reviewed on Better Business Bureau

24 October 2017

I have been using Exclusive Calls for the past 8 months and I am very happy with them. The only recommendation I have is to make sure you keep in contact with your team because they are working for you so you want to make sure you update them with what is working and what is not. They are very responsive and made adjustments as I needed them. More...

Reviewed on Google Maps

24 October 2017

I have worked with Exclusive calls over 5 years and I'm very happy with their service. My business has grown. I love that all the calls are recorded and that I can turn the cold calls to warm leads once I review the recordings. I highly recommend anyone who wants to grow their business and doesn't like to do the cold calls themselves to try this company. They are the best when it comes to making calls for you. More...

Reviewed on Google Maps

26 May 2016

It is a pleasure to work with this company, been going on 2 yrs. I highly recommend them.

Reviewed on Google Maps

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