I don't often write reviews so excuse the length. After spending 2 weeks trying to figure out why my newly built pc wouldn't boot, i figured out the Bios was the issue (which most computer shops I visited rejected as a possibility). I even sent back my Asus motherboard and AMD CPU for replacements after repetitively hearing these were the issue, but still nothing. These guys were the first to confirm I wasn't crazy, then simply took 15mn to update it with one of the old AMD CPUs they had in their possession. Do note that the 13 other computer shops I called this afternoon didn't have any, nor knew how to perform Bios updates with ease (based on the numerous questions they shot me with).These guys know what they're doing more than most computer/IT people I've dealt with in the past, all this within a pleasant atmosphere and politeness.In addition, prices are barely above Amazon's (thus cheaper than most street shops), which I'd gladly pay considering the service and expertise.They've also got more PC parts than you can think of, especially considering the shop's size. If you can't find something online (or can't get it fast enough)... Epsilon Computers is THE place you want to go to.Thanks again for helping me out!PS: the pic below is my ITX setup, picture taken at home before getting the Bios update. More...
Good customer service, you pay around 55£ to get ur laptop checked to know why it is not working and they made it immediately for a quick check however it needed further time in order to know the main issue with it.Other computer shops within same area with high rating doesn't do checks immediately and I didn't feel that much trust or well treated and they charge you 50£ for only checking your laptop within same day. And you pay further money for the cost of fixing it.While at Epsilon they try to be within the 55£ for fixing and if it is complicated, they call you and tell you how much would it cost and they gives you suggestions. I got backup of my data+32 GB USB3 + LAPTOP hard drive connection + laptop check with same price however other places asked me for 40£ for only data recovery and 50£ same day check or 30£ for basic time check which might take a week.I would recommend it as it is hard to trust software shops easily, and I would recommend a guy called Omar inside. More...
Good service overall and welcoming staff!
Great computer shop with a lot of hardware available in stock.Prices are normal for hight street and considering that you cannot find the same products range around (I mean in London) without waiting for a courier to deliver them if you need spares.The Staff is kind and competent.
What a great shop! They hold many parts on hand if you need them the same day. Not only that, the staff was super friendly and went out of their way to help me.
These guys are great. You could probably get parts a little cheaper online but if you need advice or install, use them. They helped me when I thought I could fit a motherboard myself... I couldn't and they sorted me right out. More...
this shop the best for a beginner pc builder and also they have friendly stuff.
Fantastic place to get components. From CPU fans, CPUs, GPUs, MBs to monitors, keyboards and mice. Staff are also extremely nice and helpful. My goto place for components.
Fantastic place to get components. From CPU fans, CPUs, GPUs, MBs to monitors, keyboards and mice. Staff are also extremely nice and helpful. My goto place for components.
Very nice and friendly staff with great prices and availability of products. Definitely my favourite PC part shop. Would highly recommend.
You can find everything for the hardware inside the computer.
Very good hardware store, got a psu from them for a good price.
Excellent service and advice - my laptop was repaired on the same day which was a great relief - thank you to Omar who kindly gave great advice on how to manage the repair and backing up of data - highly recommended professional and caring customer service.
Very kind people with a professional attitude. Fixed my laptop at a fair price. Thank you so much.
Brilliant service by one of the employees there. Very helpful and generous. Helped with picking components to build a brand new pc.
Excellent service built my computer the way I wanted
Excellent service. I brought in some pc components that I wanted included in a new build, and they were really helpful, guiding me through other components within my budget. 2 hours after leaving the shop they called to let me know it was ready. PC worked great and was ready to use instantly. More...
A life saver! Epsilon stocked the exact laptop charger I needed when other places had let me down.
Have helped me out with hardware last minute!
Lmao saw on reddit owners responses to 1 star reviews, and had to check to see if it was true. Owner did not fail to meet expectations.
not bad prices worth a look
great service low prices. very professional people
Very professional people and competitive prices. Would definitely come back
09 December lotto Numbers
Helpful staff.Great prices.
I build my new pc with them very helpful guys great prices I recommend
Great service and professionalism! by Dele
Amazing help with computer parts for a pc build, Sam exceeded my expectations and explained all the details and queries I asked for thoroughly. Overall, a great service and great price. More...
Very friendly and helpful people
This is a very friendly place I came her looking for a good cpu cooler since i am going to overclock my cpu and the stock one is not good for overclocking and the guy helped me out and seem very friendly. I came her expecting the opposite because of some of the reviews online but i don’t know what those 1 star reviews are talking about. I will be looking forward to come back soon! More...
Very helpful but a bit expensive for my needs.
Helpful and friendly. Got what I needed done in less than an hour at a reasonable price. Especially as a store less than a few doors down offering the exact same fix wanted to charge me at least £20 more.Go to these guys if you can!
Very good service
Called up asking about a few standoffs I was missing from a case I had bought online from another store. Very friendly and helpful and gave me the components I needed free!
Great service. Helped me pick parts for a new pc build, and when I messed up putting it together they diagnosed it, found me a new motherboard that fit my specs and put it together for me. Extremely fast service, very fair and professional. More...
Came in looking for a basic back panel - they gave it to me for free (with screws). Will come again if I need anything for my pc!
I've now been to this shop on four separate occasions. They are by far and away the most friendly and helpful of any computer shop I have ever been to. Moreover, they are very knowledgeable, and helped me navigate through various compatibility issues when I have been trying to build a computer. More...
Got a fantastic deal on my pc tower.
Very good service and kind people. It is the second time for me to come here. The talented staff helped me to get the data out instantly due to emergency. I am very grateful for his professionalism. More...
Great prices and friendly services. Sadly now one of a kind remaining on Tottenham court road.
happy flannel :D
Prices are a little high compared to online, but the people there were helpful and didn't mind the fact I didn't buy anything from them. Not a large shop, so don't expect them to have everything, but most of the things i was looking for were there. More...
U H W
The most likely got what you need
This store has brands and products you won't find elsewhere in London. The place is small and discrete - but don't get fooled, this is a lot better than bigger marketplaces. The prices are a little bit higher than normal, but the guy who was helping me out was very friendly and I was able to negotiate most of the prices. More...
Fast and efficient - being going to this shop for years for upgrading computers and brand new builds
I can't speak for the repair these guys do.When it comes to dealing with them on buying, returning pc components and any tech, they are very patient, knowledgeable and willing to help with any issues. This one of the most friendly shops in all of London, the guys are happy to nerd out over new hardware, they're all in their 40s or later and most importantly for me, they never try to con you for a sale. I filled out a list of items and their respective prices, the guy read through the list, said he couldn't beat them and even offered the places I should check, a few were for the prices I already quoted. They're not very competitive but they're happy to lower their prices to meet if the difference isn't too high and they still make at least a profit.TL;DR : Epsilon Computers is a well stocked source for PC components, peripherals and accessories and the guys in the store are knowledgeable & friendly, they'll help you part out your build if you're unsure and won't try to con you. More...
great shop always helpful.
Fantastic service. Walked in on first visit to diagnose an issue I had with a new build and on the spot they tested my hardware and found the fault. Very efficient and friendly!
Great stock of computer parts and professional, very knowledgeable staff. One of the last true computer specialist in London.
These guys are wizards, friendly professional and decent. They fixed my laptop the same day I brought it in for a great price. Really great to find honest guys doing a great job. Thanks a million! More...
I build my pc here and several time repair computers always found very friendly and helpful thanks Epsilon
Im reading bad reviews kind of shocked, im from norfolk and i travel down to this shop especially because these guys do a real good job, they have built 2 pcs for me, never have i heard them ever be rude, they are more than professional, and made me feel welcome while i waited the whole day for them to build me a pc, and recently ive had some trouble with one of them, and straight away they said bring it down and we will sort it, if you want a custom build GO HERE.
Got a few custom pcs over the years from these guys. They are a bit more expensive than if you bought off a larger company but they always have really good hardware. Computers are well built and they usually build it same day More...
I can't speak for the repair these guys do.
When it comes to dealing with them on buying, returning pc components and any tech, they are very patient, knowledgeable and willing to help with any issues. This one of the most friendly shops in all of London, the guys are happy to nerd out over new hardware, they're all in their 40s or later and most importantly for me, they never try to con you for a sale.
I filled out a list of items and their respective prices, the guy read through the list, said he couldn't beat them and even offered the places I should check, a few were for the prices I already quoted.
They're not very competitive but they're happy to lower their prices to meet if the difference isn't too high and they still make at least a profit.
TL;DR : Epsilon Computers is a well stocked source for PC components, peripherals and accessories and the guys in the store are knowledgeable & friendly, they'll help you part out your build if you're unsure and won't try to con you. More...
One of the last remaining old school computer shops. Great service, and there's also an excellent phone repair counter.
Great service! Thought my OnePlus 3T was doomed after dropping it in the sink. Handed it over early morning, got it back same day at 3pm in full working order. Highly recommended!
Helpful on the phone and in person. I bought a desktop PC from them to run some AI software on Linux; I am reasonably technical but out of date and I wanted help with selecting fast motherboard, memory, cpu etc. They have expertise with gaming hardware which was relevant/transferable to my needs. The PC is running fine a month or two later, and I'm very pleased with it. They were able to assemble it same day and I picked it up in the evening. I had a couple of queries a the next day which were quickly resolved. Prices were quite competitive given the parts were in stock and the strong support & service. I look forward to using them again. More...
Recently i repaired my Liquid Damage Macbook Pro, 1/3 of the price apple quoted , Friendly and very professional service. i personally recommended .
Friendly and professional service - the best on TCR! i been there a few times now with my girlfriends and mine broken laptops/mobile phones. Daran
Brilliant service, and if you ever have to get yourself a gaming computer i would definitely recommend this place. They know what they're doing and everyone is really friendly, plus their computer technician is really experienced and professional. Reasonable prices as well :)
very helpful and fast service
Very kind staff. Willing to help every time I come in! Handy and professional.
I researched the graphics card I wanted and found it in stock at Epsilon Computers. I called into the shop to make the purchase and the service was first class; friendly, knowledgeable, efficient. Will be using Epsilon again in the future. Thank you More...
I had an urgent need for a replacement charger for my laptop and the people at Epsilon Computers delivered. My problem was solved in five minutes by their very nice staff.
Really quick and reliable service 100 % recommended!
Knowledgable and passionate staff and the ability to talk directly to a engineer make this computer shop a great place to buy or have a pc repaired. Service is fast and professional.
Very helpful staff. Received a handful of motherboard standoffs and screws for free. Great store for PC builders.
Staff were friendly and knowledgeable. I took my PC in with some components I wanted installing and for it to be cleaned, and I'm happy with the results. Only two minor issues. 1) My PC wasn't able to be picked up until the next day instead of the evening, which was what was advertised on the website, but I don't know if this is a regular occurrence 2) the technician found it difficult to install my CPU cooler and I almost had to buy a different one from the shop (for £10 more than from Amazon). However, he figured it out in the endGood service, knowledgeable people. Quite expensive, but I lack the expertise and space to do the upgrades myself. I would use them again. More...
Lovely people & great service. Would definitely recommend
These guys are ace! They built my custom pc bases on my specs. All top quality parts at lower price than i could find anywhere else
The staff are incredibly friendly, skillful, and helpful. I had a problem completely unrelated to computers (broken lock on my suitcase), and the staff were not only glad to help, they did it free of charge, even after I suggested paying. This really saved my day.
This shop is very good!
I bought my PC parts from epsilon years back and continue to be a customer today. They are friendly and helpful. If what you're looking for is sufficiently recent, they either have it in stock or are able to order it. It is nice to be able to build this personal relationship with the store rather than simply buying online for a change. More...
Vincent de B
Really helpful knowledgeable bunch; went the extra mile to sort out an issue with my laptop.
I can't comment about the staff, as I haven't been in contact with them.
I ordered a case from their website, and the shipping was incredibly quick. Decent price too!
A bit of water damage on the packaging (which is understandable- it's an old, discontinued, and hard to find case) but the item itself is fine.
Would definitely purchase from again. More...
I've been using these guys since 2001. They have the widest selection of kit on Tottenham Court Road, they are competent, honest, and pleasant to deal with. Highly recommended!
Very helpful shop indeed. Read reviews and was a bit dubious, But decided to pop in any ways as I was in desperate need of some cat 5 5 meter cables. Guy behind the counter was more than happy to search for all the last ones they had. ( I needed 20 and I think cleared them out ) A great price as well, WIll definitely get my business again. More...
The best PC support service in the whole London. Stuff is helpful and they really know what they are doing, they can find time for every customer even if they got delivery. The range of product is huge and they will advice you really quick why you shouldn't get the part you wanted in the first place. Prices are alright in contrast to other pc shops. So if you want a good gaming pc, definitely choose them. More...
Great survive. quick and simple ordering system and great help over the phone. cheap prices over all stock. could not recommenced more. will definitely be using them again when ordering pc parts! More...
They were very efficient and nice. They walked us through everything when I bought the computer and were very willing to answer any question. My power supply caught on fire yesterday through no fault of theirs. I took it in at 10am today and have it back and working by 1pm. I would definitely recommend this shop to anybody who is serious about computing. 5 stars. More...
Very good price, amazing service.best local computer shop around London.
Very helpful staff! They fixed my small computer issue for free, very generous! :)
Excellent professional service, good value for money. Friendly and experienced staff.
Great service, great price,great selection of computer components
Really friendly staff, and excellent customer service. Shop stocks everything you could possibly need, either as an off replacement, an upgrade, or even your own components for self-built rigs.
Great service, needed a new build after my laptop failed, went in at 5:30pm on Saturday, they helped spec out what I needed based on requirements and had it ready by midday on Sunday; and it runs like a dream. Very competitive pricing as well against online component prices considering they put it together and get it running for you in less than 24 hours. More...
These guys are amazing. Recovered 6 months worth of data from my damaged hard drive, got a good deal on a new lap top screen, and got my lap top running better then ever. You won't find better service or a better deal anywhere else. Thank you. More...
Highly recommend! Most friendly and helpful gadget shop on Tottenham Court Road- I've been with my laptop/ macbook, unlocking phone's and broken phone screen and have always received a good service. Thanks guys! Rosie
I HAD THE BEST EXPERIENCE IN MY LIFE. VERY PROFESSIONAL PEOPLE AND THEY ALWAYS GO AN EXTRA MILE TO HELP YOU. THEY BUILD MY PC IN 2 HOURS AND GAVE ME A COMPLETE PEACE OF MIND. HIGHLY RECOMMENDED...
Thank you for the hassle free help fixing my laptop! Recommend the friendly service from this shop.
superb and prompt service........ recommended
One of the best store to get pc components in London. They have loads of random bits at decent prices.This store is mind blowing...........perfect services
Fastechsol Technical Solutions
Excellent service. I recommend.Best prices in the city
I was in London this last Christmas and I decided to buy a PC, what should be a simple stuff became a nightmare until I found these guys from Epsilon PC, their site is very helpful where i could configurate my desktop and go to their adress to talk to the guys personally, easy to find, good advices to make the right choices and excellent prices, Thank You Epsilon PC , I am still excited with my machine.
I have bought many stuff from this company over the years and I recently purchased a windows operating systems from Epsilon, Pc which was cheaper by £54.00, from their competitors. I would highly recommend this store to prospective customers. More...
Awesome guys, awesome shop. I bought my game pc from them and they even build it for you there and then. They actually know what they're talking about and they know how to fix pc problems that the average person wouldn't know and more. Easily recommend them to anyone.
Very enthusiast and knowledgeable guy on PC and especially knows what component of the PC is best at genre of PC Game and artisitc program liks Lightroom and Photoshop. 10/10
These guys are great. Very nice and professional. They fixed my laptop's broken screen on the same day.
Bought a nice Dell monitor after finding their online store via google shopping. They had a great price and were very local so I thought I'd give them a shot. They then went out of their way to get the item to me quickly. Pleased with the item so far and will definitely be recommending and using them again. More...
Epsilon asked me to write this review, so beware, but I write it willingly. I have asked them to service my Samsung R700 laptop over five years, sometimes to repair it. At all times the work has been first class, same day, most reasonably priced and sometimes offered for free. In a world where you often don't know whether the job will be done well or badly, they seem highly dependable. They're a friendly bunch and it's a pleasure to deal with professionals who know what they're up to. More...
I've ordered Nvidia GTX980 on amazon, but i had to wait 2 weeks for deliver. I found this shop in the internet and they had that card in stock (even pc world didn't), i phoned them up as listed price was over £600 when on amazon i could buy it for £575 and they matched price!!Still i was a bit scared of spending this amount of money as they had mixed reviews but I risked and went ahead with purchase.I didn't had to ask for receipt i was given it without a problem and also VAT receipt, item that i bought i covered by 3 year manufacturer warranty so i wont have to get shop involved even if something will go wrong with it but for now it works flawlessly.Would i recommend this shop to a friend: yes i wouldWill I shop there again: most likely if they can match amazon prices:) More...
Miguel De Freitas
Great friendly staff, plenty of PC parts for budget builds to super high class builds and much more. Highly recommend!
Stable, knowledgeable personnel give good advice without being pushy. They honoured the manufacturer's warranty on a power supply unit that went bad after 10 months, not charging for parts or labour to replace it.
Friendly and knowledgeable staff. Great place for all computing needs, excellent gaming gear (from peripherals to graphic cards). Can also repair laptops for cheap. The owner is friendly and can give a discount too. More...
Excellent Prices and range of Products. Most importantly Staff are really helpful and honest. They really would give you good advice based on your requirements and will not try push a sale. A sort of rarity these days. Good Stuff! More...
Awesome place, staff were very helpful and kind. Would recommend to anyone!
Great. Its not often you get friendly, local treatment in this big bad town of ours.Sam is always willing to help. OK you wont get internet prices but its probably worth a tiny bit more for the after sales help you get. 5 stars for me. i read some of the bad reviews. Cant believe they got the right place. More...
Very helpful guys. They've helped me on many occasions. Will definitely use them again :)
Friendly and helpful staff. They seem to have a good amount of knowledge when it comes to the products they sell and repairs. They gave honest advice and had competitive pricing. More...
My netbook is great! I extremely endorse them for all of your repairs or securing of a computer as they are very expert, computer-savvy, and detailed in their work. If there were very excellent choice for score, I will click it from this happy client!.. More...
My laptop's A/C adapter broke up this night and I spent the whole morning in Tottenham Court Road looking for a replacement. It's incredible how is difficult to find an adapter for my Asus (all had the good voltage/current but wrong pin).This shop was the only one to provide a replacement for it. It's not original but it's not ugly like the compatible adapters are usually (and huge), it's very similat to the original one. It seems good quality and it doesn't heat too much. It seems OK for the moment.The guy at the shop was very kind even if I told him I would check in other shops before to buy.I bought other little things in the YOYOtech (it's very near to this shop) and they are very good too but if you're looking for something this could be a good second choice (if not the first). More...
I was looking for a perfect headset to my desktop set. Thanks God I found one. This shop presented so well in their business that they can offer the most valuable things that a human can use it.
Love these guys (well, not physically, but you get the idea). They're always happy to talk you through stuff you don't understand. Give great discounts and are really helpful. They built my PC for me, from scratch, AND overclocked it while I went for a couple of pints across the road. If you can find it cheaper elsewhere, they'll always check the price online and match it for you. I never buy online now, I just go to these guys and get the price matched with online retailers (including the cost of postage). First Class service and products, at Cattle Class prices. 5 Stars. 10 out of 10. Can't recommend them enough (I'll shut up now) More...
First place I could find that actually seemed to know anything about computers! Great service and good prices, would recommend to a friend.