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Empower Security Automation

Mount Pleasant

(72)
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Reviews (72)

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5/5

72 customer reviews

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7 December 2019

Debbie in their customer service department has consistently gone over and above to assist us in making our account and services correct. She and the team have been available to us and have acted promptly, when needed, to assist us. We appreciate the quality service :) More...

Reviewed on Google Maps

13 November 2019

We are very pleased with the Empower Security team. From the very first call to the final installation, the customer service was exceptional. We highly recommend this firm to other people considering the installation of a security system. John More...

Reviewed on Google Maps

1 November 2019

Service technician updated our alarm panel and installed a outside camera. He was the only one to figure out how to install a doorbell to ring inside the house pushing the"Skybell" camera button. We went about 5 years without this feature. This technician was quick and very efficient completing the job. More...

Reviewed on Home Stars

14 October 2019

Wonderful experience getting our services through these people. The owner and staff are very caring and they know exactly what they’re doing. Also their customer service is great! We have purchased all our security services through them and never had any issues with them.Definitely recommend for new home builders, business owners and people who’re looking for a great security automation company out there. More...

Reviewed on Google Maps

29 July 2019

What an amazing company! I was very frustrated dealing with previous alarm company for my business. Now I can see all the activities of my employees through my cellphone. Thank you Empower for taking care of my security concerns! I will definitely recommend all of my friends to contact you for security services for their homes and businesses! Keep up the good work! More...

Reviewed on Google Maps

29 July 2019

Empower Security came in and provided our business with a range of state of the art security and automation solutions. Their Customer Service and Support is stellar. We highly recommend this company and have already referred them to friends, family and fellow businesses alike. 5-Star Service. More...

Reviewed on Google Maps

29 July 2019

Highly recommend Empower! Installed the latest system that also came with video doorbell, door lock, and garage door opener. Ray was patient with us and took the time to carefully go through everything and made sure we where happy with everything. Installer was also amazing and took the time to have us trained on the new system. I would highly recommend this company and the service they provide, top notch! More...

Reviewed on Google Maps

29 July 2019

Great service and attention to detail. The install went very well and the tech made sure to take time training us and clean up after himself, which is always nice. The system itself is incredible and allows us to secure our home in so many ways with a few key automation features, all at such a good price. I highly recommend Empower and the service they provide. More...

Reviewed on Google Maps

29 June 2019

What a experience. switched from ADT and are very happy by the level of care and the attention to detail. we went from a nightmare to a dream with our situation. google ADT and you will see they have a 1.3 star rating! I do not understand how the doing business and are not shut down! Local company is the best way to go. Thank you for great installation and taking almost 2 hours extra to train my entire family on the app and home automation More...

Reviewed on Google Maps

29 May 2019

Very professional and knowledgable technicians . I would definately recommend Empower SECURITY. I was fortunate to have Sam reprogram my existing system and wow did he know his stuff and he also updated my indoor cameras to settings that ADT told me weren't available or compatible with the cameras I had . ADT TECHS obviously dont know thier own equipment. Also went above and beyond and set up my wifi extender so my doorbell camera would operate properly . And I can't forget to mention Debbie what a joy she is to speak with . The owner Ray is great also extremely knowledgable when it comes to your security needs More...

Reviewed on Google Maps

29 April 2019

Highly recommend Empower Security Automation for your home security needs. The system is user friendly and their service is outstanding. My family and I are truly happy with the product and service we are receiving. We are truly happy we went with Empower Security Automation. More...

Reviewed on Google Maps

29 April 2019

We were amazed by the professionalism of Empower and the dedication from their team to secure our waterfront vacation home in West Vancouver. We feel a lot more peace of mind knowing we have the latest technology and can see our property through the cameras and control access in and out for the cleaners and renters. How they can give such an amazing price for the best experience we have ever had from a company working on our house is the most impressive part of it all. Customer service is of the highest class. More...

Reviewed on Google Maps

18 April 2019

Thanks for customer service Debbie, she is very nice and patient. She send me Alarm user manual and taught me how to operate panel.And the mechanic is good too.

Reviewed on Home Stars

18 March 2019

Great trustworthy, smart security automation system. Check it out!

Reviewed on Facebook

18 March 2019

Problems have been removed and am very satisfied with the service. Thanks you.

Reviewed on Facebook

18 March 2019

Had a problem with the motion sensors on our home but Ray was able to send someone to fix and solve the problem. Thanks!

Reviewed on Facebook

18 March 2019

Knowledgeable and very painless switch to Empower automation Security. Their tech Sam was very friendly and experienced! ! Was not in a rush and had answers for all questions asked. So glad I switched! More...

Reviewed on Facebook

18 March 2019

This company covers every concern a home owner may have. The representative I spoke with was informative, friendly and surpassed the expectations I wanted for my home and family safety.

Reviewed on Facebook

18 October 2018

Very happy with the system, technician and overall system. We’ve had the system for about 3 years and just called them to upgrade to the latest technology! Looking forward to see what the upgrade will look like! More...

Reviewed on Home Stars

18 September 2018

The installation of the security system was done professionally, and quickly. So far I have had no problems with the system - the alarm system is easy to follow as well.

Reviewed on Home Stars

29 August 2018

Had a problem with the motion sensors on our home but Ray was able to send someone to fix and solve the problem. Thanks!

Reviewed on Google Maps

29 August 2018

Edit: We had an issue that turned out to be a misscommunication. Once we got in contact with the right, local people, they were great and offered to send out a tech right away to fix our alarm. Empower has great customer service! More...

Reviewed on Google Maps

18 August 2018

Empower Security takes the time and patience to actually listen to a customers needs I would recommend them to anyone

Reviewed on Home Stars

26 July 2018

Great work with installing the security cameras and alarm at THE ENTERPRISE CENTRE. Cameras were sharp and good quality.

Reviewed on Google Maps

18 May 2018

They installed a great security package for my elder parents to ensure their home is secured and they have peace of mind. Highly recommend them for the home security.

Reviewed on Home Stars

30 March 2018

Fantastic company. Great ownership. Empower really cares about their customers and providing the best service. A+ every time.

Reviewed on Google Maps

30 March 2018

Wow! If you are looking for security, automation, cameras, or anything else, talk to Ray! They put the customer first, and that means everything when protection your home or business.

Empower does fantastic work, and the installers attention to the customer is second to none. I would strong recommend working with Empower!
More...

Reviewed on Google Maps

29 August 2017

Excellent service from the Regional Manager to the technician, put my previous security system to shame!Excellent equipment and awesome customer service! Well done!

Reviewed on Google Maps

29 August 2017

I recently had a system installed.........what I realized after it was installed is my precious system.was 20 years obsolete and my 10 year old could by it. My representative was extremely informative and clear on what equipment and service we would receive. The hardware and software is excellent and extremely flexible for our needs as a family. We have had one false alarm alarm.only because of user error, however the follow up.and level.of competence displayed by the monitoring company was second to.none. I am waiting for my contract at my business to expire so I can eagerly and seamlessly Transfer my current system to empower!Gz More...

Reviewed on Google Maps

29 August 2017

EXCELLENT SECURITY MEN MADE ME FEEL SAFE REVA MAHUBBI JEFF SMITH IAM ON BOARD BECAUSE OF THEM

Reviewed on Google Maps

29 August 2017

Very customer oriented, had a very pleasent experience with both the sales rep and installer.They were able to answer al my questions with ease and seem very trustworthy. I've had no problems with the system and would recommend anyone to go with this local company. More...

Reviewed on Google Maps

29 August 2017

MY experience with these guys has been great! Great service and the staff are wonderful.

Reviewed on Google Maps

29 August 2017

We have had issues with things working/not working for over 2 months. We had one of their techs cancel on us 4 times as well, however once we were put in touch with a gentleman named Reza who is their head technician he really resolved our issues. He was prompted, worked late into the night and even provided a personal number to reach him if we had further problems. If it wasn't for Reza, we were seriously contemplating changing companies. Great work by Empower for having such a valuable team leader! More...

Reviewed on Google Maps

29 August 2017

Great service, great product. Everything a person needs.

Reviewed on Google Maps

29 August 2017

I had several issues with my system.. After a week of calling in they sent a tech who was really great to deal with and fixed / upgraded my doorbell and security system. I was also credited for the months that it wasn't working properly. More...

Reviewed on Google Maps

29 August 2017

Signed up with Empower Security for my real estate brokerage/office. 1) Was super impressed by the technology offered, now my agents can get into the office using a cell phone app, or a key code which identifies them2) The installation was easy and only took the installer a couple hours and then I was up and running. 3) The instructions on using it were very straight forward from the installer4) will definitely use again if I open up more offices and already requested one for my home!Thanks guys-T More...

Reviewed on Google Maps

29 August 2017

I totally recommend Empower security to all people out there. I am so happy we got it and it's working great :)They have great friendly staff and sales person.

Reviewed on Google Maps

29 August 2017

Outstanding service from the time I contacted them, right through to delivery of my new security system.Easy to deal with, very knowledgeable representative who took the time to put together and explain the best option for my home.Would definitely recommend them!

Reviewed on Google Maps

29 August 2017

Great company , amazing service! I had a fantastic experience after starting off a little skeptical I was pleasently surprised to find they are both honest and ethical with custimer service as their main focus! !! What more can you ask for? Peace of mind is definetly Empowering! 5 stars is an understatement! More...

Reviewed on Google Maps

29 August 2017

These guys exceeded my expectations on all fronts! Love the system and the staff. Great job Empower!

Reviewed on Google Maps

29 August 2017

I had a rep show up at my door, he was respectful and patient and very knowledgeable. The system they use seems like it should cost double what they charge. I can see everything at home and operate the system from my cell phone. I love it! More...

Reviewed on Google Maps

29 August 2017

Would totally recommend! They are amazing salesmen, super knowledgeable and we're excited to get the system installed in a couple days. Definitely got us the best deal possible and they treat you like family. Thanks again to Mico D. the regional manager, you're great! More...

Reviewed on Google Maps

29 August 2017

Arash came over and took his time to show us the product, and was really patient with us. He was friendly and knowledgeable, as was the technician who installed our system. We are happy with the ease of use of the system and the overall quality of the products. More...

Reviewed on Google Maps

29 August 2017

I met with Arash and Sagar and they were excellent. Great company and service

Reviewed on Google Maps

29 August 2017

Dealt with Alex Sar and he was very knowledgeable and he answered all my questions. It was great chatting with him. I would recommend him and the company to my family and friends

Reviewed on Google Maps

29 August 2017

Professional and knowledgable

Reviewed on Google Maps

29 August 2017

Excellent service from the sales rep, very knowledgable and helpful! Would recommend them to anyone in the Burke Mountain area! Am pleased with the level of technology of this new system. Put my old system to shame. More...

Reviewed on Google Maps

29 August 2017

100% professional, efficient and great value for the money, they customized the system for all of my family's needs

Reviewed on Google Maps

29 August 2017

Absolutely a satisfying service.Great company and very nice people.Thank you for doing a great job.

Reviewed on Google Maps

29 August 2017

Empower Security is hands down thee best security out there. They have amazing customer service, great products and unbeatable prices. I've done comparisons wirh companies such as ADT and Viviant and would choose Empower over them any day. One thing that sticks out the most is that they really take pride in making sure that I'm taken care of and that my family and friends are secured by the best security team out there. I love love love their team. I felt like they were more concerned about helping me more than trying to sell me something. Would highly recommend to everyone More...

Reviewed on Google Maps