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Elm Farm Country House

Horsham St Faith, Norwich, Norfolk

(191)
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Reviews (191)

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4.5/5

191 customer reviews

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20 December 2019

Lovely place and just had my grandfathers wake this afternoon, thank you very much

Reviewed on Google Maps

20 December 2019

We got married on 14th December. The whole day was perfect. Staff friendly and attentive, food amazing and the whole day went by without a hiccup. Jamie was absolutely fantastic and we cannot thank him enough for everything. We stayed the night too. The room was clean, bed was comfortable and we both slept very well. Thank you for making our day so perfect! More...

Reviewed on Google Maps

20 December 2019

Great service from start to finish. Nat was very helpful when I checked in, showed me to my room and explained all I needed to know. The bed was very comfy, lovely furniture and pictures which gave me a very homely feel. I had a very comfortable and pleasant sleep. Checking out Jess was amazing, lovely breakfast and I must give credit to Jess as the room I stayed in was very clean and tidy. I would recommend this hotel and will definitely come back.Nash More...

Reviewed on Google Maps

13 December 2019

Could fault anything. Will definitely use again.

Reviewed on Google Maps

6 December 2019

Stayed here 2 nights .Rooms are a very good size with good quality furniture. We were able to park right outside our room. ||We had a problem getting the internet in our room, but staff really helpful, they set us up on there admin connection only worked in bar and restaurant area.The staff very helpful and cheerful.very good choice at breakfast. I trained all the time we were there, but the outdoor area looked lovely More...

Reviewed on Google Maps

27 November 2019

Great place to stay. Had a few minor issues but was quickly rectified. Staff very polite and helpful. Rooms were being refreshed so strong smell of paint. Have been before and even with the issues we had we would still go again. More...

Reviewed on Google Maps

26 November 2019

We had our wedding at Elm Farm this November, it was a really amazing day, beautiful venue. They were easy to work with during the organising period and really helped make our day special. Everything ran smoothly, they were amazing helping set up for the day and managing the flow of the wedding. Many of our guests were staying with them and they made them comfortable (there were a few little niggles but these were sorted out quickly and professionally). We loved being able to have some of our family dogs with us as well.The staff were absolutely amazing, they were so friendly, helpful and happy to have a laugh with you. Thank you all so much we really had a fantastic day!!! More...

Reviewed on Google Maps

20 November 2019

It was warm, and staff were friendly,

Reviewed on Google Maps

13 November 2019

Great venue

Reviewed on Google Maps

30 October 2019

Nice venue, buffet ok but at the bar the larger not good. Could still taste the pipe cleaner, a classic case of pulling the minimal beer through to clear the cleaner, to minimise waste, but maximise profit, but poor quality beer.

Reviewed on Google Maps

27 October 2019

Have just had a two night break at Elm farm country house how lovely after reading some reviews did not know what to expect but on arrival was checked in very politely giving us all imformation appartment had everything you need for short break comfy bed hot shower kettle we had evening meal and breakfast on both days food very good we was very impressed with how polite and attentive all staff were after coments on TripAdvisor people should think before they write if you want the Ritz pay there prices!!

Reviewed on Google Maps

27 October 2019

We had our wedding day at this venue and the whole booking and organising process was easy. The staff were incredibly helpful and patient each step of way. ||We couldn't have asked for more, on the day all the staff were always at hand if needed. They were very flexible, attentive and specially kind to some of our guests that needed an extra help in hand. We can't praise them enough for this.||Everything ran smoothly and to plan. The venue looked amazing, the food was excellent and the overall service was faultless.||We want to give a special mention to Jamie and Jess for all their amazing help with organising, decorating and ensuring the day was perfect.||Lovely outdoor areas, plenty of space indoors for everyone as well, wheelchair and children friendly. What more could you want!||Overall it's a perfect venue for many occasion but specially worth your consideration if you're thinking of having your wedding day here. The whole day under one roof could not be easier!|||| More...

Reviewed on Google Maps

27 October 2019

Staff are really nice so helpful ,allways got a smile for people||Food was nice ,||Room was nice , ||Had a lovely time can not wait to return next year . Lovely gardens and surrounding,so quite and peaceful. More...

Reviewed on Google Maps

27 October 2019

General standard of rooms and venue very good. Staff pleasant and curtious and responded to all requests. Extensive breakfast buffet served by a very attentive young lady. . Bedroom and bathroom were spotless and linen correct. Overall a very pleasant stay. More...

Reviewed on Google Maps

27 October 2019

We stayed at this lovely place the staff was very helpful and the views are so out standing it's was such a nice to stay and we will be returning

Reviewed on Google Maps

27 October 2019

Nice clean rooms. Small problem having no phone in bedrooms in case of emergency. Good plentiful meals. Friendly, helpful staff . Another problem was, we went to the bar at 9.40pm and it was closed Sunday evening even though it was supposed to be open until 10.00 More...

Reviewed on Google Maps

27 October 2019

excellent value and service had looked at some bad reviews but we found everything totally satisfactory and had a lovely nights stay was very quiet and hope more people will use this lovely place got this as a bargain on groupon really pleased

Reviewed on Google Maps

27 October 2019

Staff friendly very helpful take you own toiletries food very basic same menu each night good breakfast

Reviewed on Google Maps

27 October 2019

For a 50th and 80th Birthday party the staff were very friendly and couldn’t be more helpful. Rooms were very nicely decorated and clean. Food was good and well presented would recommend and would like to come back soon More...

Reviewed on Google Maps

27 September 2019

Clean quiet and comfortable room with friendly staff and simple but well prepared food. Easy parking and good access to Norwich, Aylsham and the Norfolk coast. Grounds were pleasant and well kept plus our stay was great value via the offer we booked through. More...

Reviewed on Google Maps

27 September 2019

The b&b is excellent and the staff are friendly and helpful but the night was a compleat let down from the last 2 years we have been coming won't go again not worth the money sad but true and what has a meatloaf tribute band got to do with ska should of just got a DJ in instead

Reviewed on Google Maps

27 September 2019

Booked this via Groupon and great value for dinner, bed and breakfast. However, bear in mind this is not a 5 star hotel and you’re not paying for one. Nice village and good local pub to walk to. Would use again if price remains good for a stopover. Friendly and helpful staff but basic rooms and menu. More...

Reviewed on Google Maps

27 September 2019

We got married here on Saturday 31 August and had the most perfect day.||||I stayed their the night before with my bridesmaids and parents, and then the night of the wedding we had booked every room for family. Everyone said how lovely the rooms were. Clean and comfy, with everything you needed. Breakfast on both days was also absolutely delicious.||||The staff couldn't have been more helpful with the set up of the wedding and throughout the whole day. I'm a bit of a micro manager but I had nothing to worry about- Elm Farm had thought of everything and the day ran perfectly and smoothly. It is a beautiful setting and i cannot thank them enough for helping to make our day so special.||||We will sure to be back! More...

Reviewed on Google Maps

27 September 2019

We stayed for a family wedding ..excellent service both at the wedding and overnight. The staff were friendly and helpful catering for the needs if both adukts and children. the accommodation was clean and spacious. .making our stay enjoyable More...

Reviewed on Google Maps

27 September 2019

A very pretty location for a wedding. The rooms were basic but comfortable. Some of them were not spotlessly clean. A couple had half used toiletries left in the bathrooms. One carpet was covered in bits and had clearly not been hoovered between guests.Bed lined was crisp and clean. The toilets in the main bar/restaurant area were very dated and need re decorating. They were not cleaned between the wedding day and the following day and at breakfast time were pretty filthy with overflowing bins. The staff were wonderful, very accommodating, friendly and helpful...but not enough of them. One poor girl trying to run the bar and sign guests in..there was a long wait to be served....but when they got to us service was always with a smile. The wedding was lovely, couldnt fault it, lovely surroundings, drinks, food, service...the grounds are beautiful but a shame there was litter on the lawn and a skip right outside the accommodation ...but beautiful well kept flower beds and hanging baskets. We had a lovely. happy, family weekend and appreciate all the hard work that went into making my nieces wedding such a success...especially as there were so few staff....everyone worked extremely hard.As a family who travelled a long way to attend we have one main gripe. We booked our food months ago and made it very clear on our booking form that we were a family with complex dietary needs, Vegan, vegetarian, lactose intolerant and a little boy who is severely dairy intolerant. When we signed in at reception there was space on the form to re iterate all of the above dietary requirements. Although the vegan member of the family had a special vegan roullarde cooked especially for him....which was much appreciated...the children had no choice other than chips. That was fine, all children like chips, they didnt complain. But at breakfast the next morning there was no choice of dairy free milk or spread. If we hadnt brought our own milk with us then 3 members of our party would not have been able to have any breakfast, and we were unable to have toast due to no spread. We were well prepared and at the end of the day it didnt spoil out overall weekend experience...but we were just a little bit disappointed that after having so many weeks notice of this and actually being assured we would be catered for nobody had thought to get in some soya milk, or coconut or almond milk and some sunflower spreads. We had to keep milk in our rooms for 2 days and nights without a fridge, although I am sure if we had asked the hotel would have kept it for us. This beautiful place is much sort after Im sure but it needs a makeover, some tlc and a coat of paint. However I do know my niece had an absolutely WONDERFUL weekend and thats what matters most and I am very grateful to everyone at Elm Farm Country House who worked their socks off to ensure her day and weekend went without a hitch. Thank you. x More...

Reviewed on Google Maps

27 September 2019

Stayed for a friend's wedding earlier this month which was also held at Elm Farm. Great wedding venue, staff lovely and helpful, the wedding breakfast was very good. Room was fine for our one night stay. Great breakfast. More...

Reviewed on Google Maps

27 September 2019

The rooms are a little tired, but clean and the staff were super friendly and I enjoyed my time there.||The food was good and the only disappointment was the homemade burger, with homemade chips and homemade onion rings was let down but the 'plastic cheese'.

Reviewed on Google Maps

27 September 2019

Room would benefit from an uplift in particular the bed, which was only a standard double size. Today’s requirements are at least king size. Shower is far too small and could be dangerous as it is easy to inadvertently scald oneself just by moving slightly and inadvertently moving the heat setting.||Dinner was so-so but breakfast was excellent as was the staff who were friendly and helpful. Definitely would go back More...

Reviewed on Google Maps

27 September 2019

Good clean accommodation throughout, facilities exceptional, friendly and helpful staff in all areas, food better than expected from groupon advertising, throughly enjoyable three night stay and value for money,

Reviewed on Google Maps

27 September 2019

Thus was our 3rd visit to Elm Farm. As usual we were not disappointed. Rooms were clean and comfortable. Staff were so friendly and welcoming. On a bus route into Norwich and Cromer. We will be back again. More...

Reviewed on Google Maps

27 September 2019

Not posh but friendly

Reviewed on Google Maps

23 September 2019

Very pleasant and peaceful setting. Room was very adequate and not over the top. Enjoyed our stay!

Reviewed on Google Maps

27 August 2019

Room was lovely and very comfortable. We had two twin rooms. We booked through a groupon deal which included breakfast and evening meal. The staff were very friendly and professional but it was evident that they were short staffed. Only one chef on duty which meant that it was quite a wait for dinner to arrive. We didnt mind but by the time we finished a two course meal it became quite late and was uncomfortable sleeping. We arrived for dinner at 6.30pm so that gives you some idea how long it took. This was a real shame and the staff were apologetic and we felt really sorry for them. The meals were substantial and good value. We would definitely stay again but staffing needs to be addressed. More...

Reviewed on Google Maps

27 August 2019

We had 3 days and nights the accommodation was good setting is very tranquil, close to the broads and got Yarmouth. Would defiantly stay again. Breakfast was a buffet with plenty of choice, evening meal was very nice. Staff were friendly and helpful. More...

Reviewed on Google Maps

27 August 2019

Room clean and spacious. We stayed in room 44. Staff very friendly and welcoming. Food not exceptional but ok. This was a groupon booking, felt it was excellent value for money. Lovely large pond in the grounds.

Reviewed on Google Maps

27 August 2019

The staff were very accommodating and friendly. The accommodation was very comfortable and clean. Breakfast was a buffet style so plenty of choice. There were a few negatives there was no shaver point in the room for charging toothbrush, the evening meal menu could have been better, but for the money paid the whole stay was great value for money. More...

Reviewed on Google Maps

27 August 2019

We booked to stay 22nd to 24th as our son was getting married 23rd August. The staff were welcoming from the start making everyone was looked after, Aaron was especially lovely. The rooms were clean and spacious. Breakfast was lovely with good choice. The setting was beautiful and as the weather was perfect the ceremony was outside which everyone loved. The ground were lovely as loads of room to mingle and accommodate the different food options including hog roast, BBQ and ice cream cart. There was even room for crazy golf. There was the music festival last night which was a bonus. Thank you all for helping to make the day the success it was. Home now and tired. More...

Reviewed on Google Maps

27 August 2019

This was our 5th visit, and we noticed a slight running down in certain areas, our room number 10, had a torn curtain. The shower was all or nothing, the evening menu was not as we had previously been used to, saying that the staff were up to there usual high standards, nothing to much trouble, we will go back, beautiful location

Reviewed on Google Maps

27 August 2019

What a great find, lovely place and great staff.||Only one thing l must say is that you need more staff....||the young man we got on with very well, seemed to be a jack of all trades. I feel you need a seperate||person to clean the rooms, its not a job for a lad to do as room could have been a bit cleaner. More...

Reviewed on Google Maps

27 August 2019

We booked our wedding here back in 2017 and since then nothing has been to much trouble. Jamie and the team were so helpfull and attentive through out the day and this helped the day go smoothly. They arranged the DJ and bouncy castle for us giving us less to worry about. Everyone at the wedding commened at how lovely everthing was and it was great that it was all covered under one roof. I would definatley recommeded Elm Farm Country House as a great place to get married More...

Reviewed on Google Maps

27 August 2019

The room was lovely and equipped with toiletries and hot drink facilities. ||Staff very busy in the morning due to a festival they were holding and were all multi tasking. ||Staff for breakfast were the most friendly and happy to attend to our needs.|| More...

Reviewed on Google Maps

27 August 2019

A pleasant couple of days at Elm Farm. We stayed half board.||Breakfast was tip top and evening meal was not bad.||Rooms were ok although we had a couple of issues only one of which was dealt with.||Would I stay again?. Certainly.

Reviewed on Google Maps

27 August 2019

Very pleased with the room and hotel in general. However our stay was let down by the breakfast, no glasses for orange juice. food had run out by 8.30, replacement was bought out in small batches, ie. two eggs for us all to fight over as with the rest of the food. No coffee, all in all very poor. your rating could have been very good but for this. we were not the only ones complaining. More...

Reviewed on Google Maps

27 August 2019

Very friendly staff and a comfortable clean room. Worth the price! The food was good whilst the servers and staff tried hard to ensure goo service and quality. The breakfasts was particularly pleasing for both quality and variety. Good parking areas. More...

Reviewed on Google Maps

27 August 2019

We have nothing but praise for this hotel. The grounds were a mass of flowers. Horsham St Faith is a delightful village. Our room was good and the staff could not have been more helpful. Despite organising a wedding there, they managed to decorate our breakfast table with stickers and confetti to congratulate us on our wedding anniversary More...

Reviewed on Google Maps

15 August 2019

Nice outdoor wedding venue with a decent sized room for wedding breakfast guests. The gardens and flowers are very well maintained and always look healthy and colourful. The only thing that lets this venue down is the small, very outdated toilets. They are shabby and run down. The staff are all very friendly and helpful and the event planner is always very efficient. More...

Reviewed on Google Maps

29 July 2019

Great little place very friendly helpful and nice area

Reviewed on Google Maps

29 July 2019

Pro's - Great venue for a wedding, we had a good day and great evening at stepson's wedding. Staff were very friendly and helpful, nothing to much trouble, can recommend this venue. Con's - Since the last time we were here things have gone down at bit, the place needs a bit of TLC, the BBQ had a good selection but it was not hot, when it got busy in the bar there was a bit of a wait to be served.But as I said overall it's a good venue, just needs a bit of TLC. More...

Reviewed on Google Maps

29 July 2019

Great place for a Sunday carvery.

Reviewed on Google Maps

29 July 2019

Very pleased with the service and the staff very friendly and helpful

Reviewed on Google Maps