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Reviews (73)

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Kelly

3 May 2019

Overall pretty easy to work with and I wouldn’t say they go above and beyond but I’d say reliable. Whatever you agreed with them on will be executed in the agreed upon way- no surprises or last minute changes.

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Molly R.

4 January 2019

Metropolis Ballroom was our wedding venue and we could not be happier with our experience! Shawna, Director of Weddings, is a true professional and wonderful to work with.One point of feedback - wine was quoted at one price, but charged at a 25% markup. Although we were disappointed by this, we still feel that overall our wedding was fairly priced.We have, and will continue, to recommend Shawna and the Metropolis Ballroom to family and friends. Thank you to the team for helping us create the wedding of our dreams! More...

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Kyla

28 November 2018

Shawna was so helpful and responsive with every question I had. The venue is beautiful. Plan your budget though to make sure it fits (taxes and service fees too!).

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Rachel B.

20 November 2018

We used Elegantè for our wedding- we'd booked them from L.A.for a wedding in Elgin and Michael was fantastic. I was only able to fly in a few times to meet with them and do tastings, but he always made himself available to meet with me or work around or schedule while we were in town. Anything we wanted to change from how things were cooked to where we wanted to focus our budget, he was willing to work with us and offer suggestions. He checked in with us throughout our wedding to make sure we had everything we wanted, the servers were attentive, and the food was delicious! Every one of our guests sought us out to tell us about their favorite hors d'oeuvres or entree, and I'm so happy with everything Elegantè did/provided for us. I would highly recommend booking them for your event! More...

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Katie

10 July 2018

We had a wonderful celebration at the Metropolis Ballroom. EVERYONE on staff was helpful, attentive, and courteous. Shawna coordinated everything perfectly, and carefully attended to every detail. She kept us organized and she maintained constant and timely communication throughout our wedding planning experience. The bridal suite, cocktail space, and ceremony/reception room were gorgeous, clean, and inviting. We highly recommend this venue! More...

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Trisha Borges

26 May 2018

Elegante Cuisine catered my team meeting for two days, with breakfast, lunch and snack. The food was amazing, and the caterers were extremely friendly and accommodating. We had a great experience and would recommend for any company catering needs. More...

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Joselyn Vega

26 May 2018

Elegante cuisine catered my wedding back in 2017. I still get comments from my guests on how the food was excellent. Jamie was always there answering my calls and emails right away. Excellent service and staff!

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Maureen W.

20 March 2018

Wedding and reception on St. Patrick's Day. Shawna was a joy to work with, loved timeline in advance. There was nothing we wanted that we couldn't have. Food and cake were fabulous. We had guests from all over the country and everyone said how good the food was. Ceremony beautiful, loved veranda for pictures and move to cocktail hour to a different room really nice.  (Appetizers great.)Staff was always right on it and kept asking if we needed anything. Perfect!Glad we made the decision to have the wedding in Arlington Heights. More...

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Spooner Spooner

6 December 2017

Went to a Corporate event here. Very clean and the staff was attentive to all of the guests needs. I have been here twice for parties and both times was a great experience.

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Jerry Tuley

13 November 2017

Get place for a wedding and reception all in one place.

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Gina

22 September 2017

My husband & I keep talking about how much we loved having our wedding here. We have no regrets at all! Shawna was on top of her game! She coordinated everything so perfectly and our ceremony & reception went very smoothly. When you walk in, you know that Shawna is a busy person helping others plan their event but when it's your turn to meet, she will give you her undivided attention for planning yours. Shawna was very flexible and willing to work with our budget and every time we met, she always gave us checklists and tasks to have done by the next meeting (definitely kept us on top of things!).

Aside from the amazing planning, the food was great! Ive heard from a lot of our guests how good the food was, the coffee, and the exceptional service! The veranda was a perfect cherry on top to the wedding! It was a nice spot to socialize/catch up and for those who needed some air after dancing! You also get the venue to yourself that day FYI!

I highly highly recommend this venue for anyone looking for a venue! They can host many events and offer different sized rooms depending on the size of your party!
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Christie Bereiter

26 August 2017

Shawna and the entire staff at Metropolis are an outstanding team to plan a wedding with! They made the entire process easy, fun, and stress free. Shawna kept me up to speed on details, meetings, and deadlines. She had an amazing ability to work with my large family that all wanted a say in wedding planning and allow us to still have fun in the process! The day of, Shawna and her staff set up the ballroom to look like it was straight out of a bridal magazine. My jaw literally dropped when I first waked in the room! I wouldn’t trust anyone more with all the details of my big day, Shawna is a blessing and her team creates memories to last a lifetime at Metropolis! More...

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Ricky White

20 August 2017

We were here for a private event. The place is really nice, clean and cozy! Staff was nice.

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Joe Keefe

1 August 2017

Best event venue in the area. Great setting and best staff around.

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Alisha Kraus

28 May 2017

Great wedding venue. Food was delicious

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J W.

15 May 2017

We attended Mother's Day brunch yesterday and it was wonderful!  The food exceptional as well as the staff.  We hope to return next year!!

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Beth C.

3 May 2017

We had our baby shower brunch here in April.  Courtney was very attentive while we worked together.  We did the great start buffet package and added a chicken, salad and another small item.  We also had a mimosa bar.  Normally, we like to do plated events but we are sick of chicken and potatoes if you know what I mean.  I expressed the need for the buffet to be impressive and delicious.  We were NOT disappointed.  The staff was AMAZING the day of the shower.  The ballroom is gorgeous and the terrace was a hit on the beautiful day we had.  Our guests kept talking about how they'd like to use the venue for their own events.  We care more about our guests than ourselves when we throw parties, so it was important everyone enjoyed themselves.  Of all the venues we've used, including our wedding venue, Metropolis Ballroom paid attention to detail the most.  Thank you to everyone at the Metropolis Ballroom! More...

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Ryan M.

21 March 2017

My wife and I got married here back in December of 2013. Overall it was a great experience and we are super glad we got married here. Great place!

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Anne

19 December 2016

We had our wedding at the Metropolis on 10/1/16 and could not be happier! The venue was beautiful, food was great, and we received multiple compliments on the drinks for our guests :) Shawna and her team were very accommodating and helped us create the unique atmosphere we were looking for.

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carly

6 November 2016

My husband I were married at the Metropolis on 6/17/16. We had an absolutely wonderful experience with Shawna and her team from start to finish. Shawna was such a helpful resource during the entire process and was extremely accommodating to my schedule since I live out of town.

The venue itself was exactly what we were looking for - a modern, airy feel but still unique with character. Shawna and her team did an amazing job in creatively setting up all of the extra details that made our wedding feel personalized.

I received tons of compliments during and after the wedding on the food and drinks. Everyone raved about the cocktail hour apps and entrees. Make sure to go hungry to the tasting.. it will not disappoint :)

Lastly, all of my vendors also complimented Shawna and her team for their organization and communication in the days leading up to the wedding and during the actual event.

I highly recommend the Metropolis!
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Carly S.

6 November 2016

My husband I were married at the Metropolis on 6/17/16. We had an absolutely wonderful experience with Shawna and her team from start to finish. Shawna was such a helpful resource during the entire process and was extremely accommodating to my schedule since I live out of town. The venue itself was exactly what we were looking for - a modern, airy feel but still unique with character. Shawna and her team did an amazing job in creatively setting up all of the extra details that made our wedding feel personalized. I received tons of compliments during and after the wedding on the food and drinks. Everyone raved about the cocktail hour apps and entrees. Make sure to go hungry to the tasting.. it will not disappoint :)Lastly, all of my vendors also complimented Shawna and her team for their organization and communication in the days leading up to the wedding and during the actual event. I highly recommend the Metropolis! More...

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Yulia S.

29 October 2016

My husband and I recently got married in the Metropolis Ballroom  on September 30,2016 and I couldn't be happier. The venue is absolutely gorgeous and doesn't look like the other banquet halls.  It has lofty feel,and the room itself is very specious with the wall of windows leading to the veranda with the  view to the Downtown of the Arlington Heights.  Shawna McGarry (our event planner from the Ballroom) made sure every detail was ironed out and exactly as I had wanted it to be. We had planned our wedding only 1,5 months in advance and during this stressful time she was always willing to meet and discuss more details. I never felt that she was too busy for our small wedding of 50 people. The staff is super professional and friendly. The food is beautifully presented and delicious! The chef is willing to work with you to accommodate your specific food tastes and requests. I would definitely recommend this place and especially Shawna for your wedding! She will make sure every aspect of your wedding day is flawless! More...

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Kimberly T.

17 October 2016

I have spoken with Courtney and Jamie for the past several days and all I have to say is that they are AMAZING. They email me back with answers, they accommodated my daughter and I on Saturday when we wanted to stop by. And the owner was also SO NICE. This Venue is clean, beautiful and the top choice for my daughter's future bat mitzvah. 5 Stars of Service. Nice people. Great location in a cute area. I can't see anything bad about Metropolis Ballroom! More...

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Ramona Ruskuls

6 October 2016

We held a corporate event at the Metropolis in Sept. 2016. The event was originally to be held at another venue that had shut down less than two weeks from the date of the event. Thankfully, the Metropolis had the date free! The staff at the Metropolis went above and beyond to help us transition ALL the details of the event smoothly in such a short amount of time. Courtney provided outstanding service which helped keep our stress level low. We received several compliments from our guests regarding the venue and the service provided. I would highly recommend using this beautiful, unique space to host your event. More...

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Corinne L.

15 September 2016

Had my wedding reception here on 8.20.16. Shawna  was awesome to work with and helped us to plan the perfect day! I could not be happier about the entire night. Alice was also a huge help making sure the room was setup so beautiful the day of, better than I imagined! There is a minimum commit you have to reach, also taxes and service charges on top of that, so the price can get high but you are paying for quality!I fell in love with the venue itself, it has a downtown vibe located in heart of Arlington Heights. the cocktail hour room has exposed brick walls and is huge, my 160ish guests fit fine in the space. The main room has high ceilings with wood beams and outdoor patio attached. Their menu also excited me, everything listed looked so yummy, price per plate varies depending if you want chicken, fish, beef. Food was hot and fresh through the entire night. Cocktail hour started at 6 and we served shrimp spring rolls, aranchini & bacon wrapped dates, everything was delicious and tasted exactly like how we had tried during the tasting. First course was probably served around 730 after bridal party entrance and our first dance. Shawna helped coordinate the courses being served in between speeches. The food was so good, restaurant quality!! we were able to customize some dishes with different sauces to make the menu exactly how we wanted too. My only complaint would be they took the cake away too soon :( dancing was a blast and I think started around 9 or 9:30 but I wasn't really paying attention to time.The service staff was super attentive to every table and very on top of cleaning up plates and making sure glasses were full. Family and friends that attended had positive feedback with quite a few stating this was the best wedding they had been to. Once I get some pictures I'll post!! It really was my dream day. Everything came out better than I had expected. They really helped make my day perfect! Sorry for the long review but necessary!! More...

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Karen G.

6 September 2016

I have used Elegante Cuisine for several events over the past two years and they are simply the best in the area!  The events I host include VIPs from all over the world and they have raved about the food every time.  Trisha U. has been an absolute treasure to work with.  You feel like you have a friend who wants the best for your event, and she works hard to cover every detail with perfection!  Their presentation is excellent.  The delivery and serving teams are professional, hard working and really care about creating a great experience.  Some of our favorite dishes from past events include: The Breakfast Fritatas, The Cheese Blintzes with Strawberry Sauce, The Four Corners Box Lunch, Beef Short Ribs, & the Bourbon Smoked Salmon.  The Dauphinnoise Potatoes is my favorite of their side dishes.  So rich and delicious. Their house Tarragon Dressing is so good, I begged for some to take home after our last event.  And the desserts!!  Heavenly! More...

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Anna V.

31 August 2016

I have been meaning to write about the great experience for my eldest daughter's baby shower, but  in the meantime we were graced with another grandchild and had another baby shower at the Metropolis Ballroom. Both showers were awesome, from the venue to the detailed service and scrumptious food. Jaime , Courtney are patient, helpful and detail oriented. The wait staff is also so very accommodating.  I would definitely recommend. After the shower, we brought the food home and had round 2, Still delicious, I had many banquet parties, and was utmost satisfied. I would definately recommend for any venue. More...

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Kat Q.

15 July 2016

I attended the Mothers Day brunch and it was spectacular. The Metropolis Ballroom is a beautiful space I would call urban chic with wooden trusses in the cathedral ceiling. Our server was very attentive and was standing by to get us Champagne cocktails and clear our table. In the center of the room there were various carving and omelette stations. On the perimeter of the room were desert and fruit vignettes. Everything our group ate was visually appealing and absolutely delicious. The cuisine was absolutely restaurant quality. I would be remiss if I didn't mention the oysters on the half shell. Icy cold and the freshest I have ever eaten. I highly recommend this brunch. A real surprising gem in the suburbs. More...

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Sharon K.

15 June 2016

Elegante Cuisine catered my daughters wedding in July of 2015. It was spectacular. I highly recommend using them for any type of event. We also catered through them for my company event. From the preplanning to the final event and post event I have never experienced such professionalism and tasted food with such authenticity. The time that the catering specialist took with me in taste testing, planning and customization was phenomenal. I suggest that you ask for Trisha Ullrich for your next event, you will be pleased from start to finish!Thank you again for making my event memorable. More...

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Briana Bialk

26 May 2016

Amazing catering company! The staff is excellent and their food is delicious. Would highly recommend them for your wedding or any event. Very fair pricing and service is outstanding! More...

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Kellirose

4 April 2016

Shawna McGarry, our wedding planner at Metropolis Ballroom, was truly incredible. She was so helpful and accommodating of all of our desires and values throughout the entire wedding planning process. She was extremely organized and timely each step of the way, allowing us to feel at ease knowing that we were always on track with our timeline. Shawna met with us multiple times and was easy to get ahold of when we had questions or concerns about anything at any point. I will never forget walking through the ballroom before our reception to have our "first look" of the space. It was breathtaking. Shawna had taken our vision and created the reception of our dreams, going above and beyond what we had even imagined. Shawna truly cares and it shows in every single detail that she works so hard to perfect for her brides. We couldn't be happier with our decision to have our reception at Metropolis Ballroom and we are so grateful to have had Shawna as our wedding planner. I would highly recommend to any couple :) More...

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Sarah S.

23 February 2016

My company uses Elegante Cuisine for our catering needs on quite a regular basis. We've been very pleased with them. They deliver on time, are courteous, drop off, set up then later clean up everything. It makes life easy for everyone at our company not having to worry about the post eating cleanup.Most of the food is very delicious but I have had some items that were not quite as amazing. One day our company ordered asparagus which made our whole warehouse (ie huge) office smell for the entire day. Oy vey! Overall though, we've been pleased with the food, as well. More...

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Emilia S.

18 February 2016

My husband and I had our reception here. The food came out warm and tasted great. The tequila shot with jumbo shrimp appetizer was a hit. I wanted to do my own flower arrangements because I'm not a fan of the typical arrangements made by florists. The venue helped setup my flowers and let my family come early to drop them off. They made sure everything looked great. The venue was great to work with and I'd plan another event here in the future. Just an fyi- the price per plate is more than most venues (we paid about $100/pp) but worth it. We went with mini burgers and fries as a midnight snack and the guests enjoyed them. This place has an upscale loft feel, which is what I was looking for because massive, cookie cutter banquet halls are so outdated. A+ More...

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User4800730

12 January 2016

The ballroom was absolutely a wonderful place for a winter wedding. We did spend more than $100 a person, but we had about 85 adults and 15 children. The venue is a city style loft with hardwood floors and brick walls. It is gorgeous. Shawna was great and easy to work with and she made sure everything was taken care of for the big day. The food was excellent! My Maid of Honor/Sister was allowed to make the wedding cake (she is a baker for Little Miss Pastry). Typically, they do not allow outside food but since it was important to me that my sister make my wedding cake, they made it happen. My guests commented on how organized and easy flowing the whole day went. I give the Metropolis an A+. More...

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J R.

24 November 2015

I attended an event at Metropolis, the staff were courteous, helpful, and professional. The event was spectacular and went smooth. I would recommend Metropolis to anyone who is looking for a venue. More...

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Melina

17 November 2015

Where do I begin to describe how magical our wedding was. Shawna was able to create my vision and make it such a beautiful night. The food is amazing, the staff were so responsive- my guests were extremely impressed. The flow of the evening was on point. Shawna is able to do just about anything to make sure the wedding day is perfect. from the moment we booked the venue until the day before she kept in contact with me was a great support through this stressful time. I would recommend this venue to anyone that would like a different wedding instead of a traditional banquet. The open ceilings with the drapery is what caught my eye. Beautiful place and awesome people ! More...

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Kelsey M.

16 September 2015

Shawna was a huge help from the beginning of wedding planning through every last detail of our perfect weekend. Our guests were raving about the beautiful details of the venue and the delicious food. The staff was so accommodating and put us at ease, ensuring every minute was smooth and perfect. We couldn't have asked for anything more! Thank you to the Metropolis and our wedding coordinator, Shawna McGarry! More...

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Margaret F.

17 August 2015

My nephew was recently (Aug 2015) married here and I was really impressed with the place.  As a professional, corporate event planner my expectations are often dashed, but not this time.  The space is really well-done and clean.  Very flexible space and the furnishings were terrific.  There is a full wall of windows and an outdoor balcony.  The evening we were there it unfortunately rained, but what an amazing lightning show seen through the windows.  The food was good.  The real crowning glory was the staff.  They did an excellent job.  I know I will likely spell this wrong, but Erena went out of her way to care about our needs and exceed our expectations.  She really left a lasting and positive impression.  I will most definitely recommend this venue!Incidentally, the ONLY reason I didn't give 5 stars was the fact that the cocktail reception area(not the ballroom itself) needs better ventilation/air conditioning. All of the guests were in there for about 45 to 60 minutes and it got quite warm. More...

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Alyssa R.

15 August 2015

I am not sure why this place doesn't have a 5 star rating because it deserves 5 stars! Jaime one of the sales representatives or the event planners (not sure of her title) but she helped us with picking out the food and pretty much helped all of my visions for the bridal shower I planned come to life! The staff is amazing! They are very professional and they provide the best service! Although Jaime could not be there the event day her coworkers Joanna and Alice were phenomenal as well and made sure we had everything we needed! Our family has had 3 events here and I think it's a great place for any special event! More...

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Whitney

9 June 2014

The Metropolis is a great idea for a wedding in the suburbs for those who like the feel of city weddings. It has a feel like a loft in the city, with big open windows looking out on to buildings and trees lined with white string lights, tall open ceilings, and all wood floors. It's a great place to design a wedding exactly how you want it, and the planner guy there is so involved and so helpful. He goes above and beyond the call of duty to make sure every detail of your wedding is covered, and is perfect. I would do it again with them in a heartbeat. There were a couple of down sides which didn't come up till the week of. I had planned to use a special song to walk down the aisle to, which I emailed the planner, Michael, about obsessively. He forgot the day of, and as I was walking on to the aisle asked me if they were going to change the song for me. It messed up the timing of the song and really upset me, but I married my husband anyways! I later also found out that they ran out of food for some guests. Thankfully no one told me that the day of. I understand things go wrong at weddings, but the thing that really upset me about it is that they didn't reach out to me afterwards and apologize and explain the mistake. For that reason, I felt they were unprofessional. However, given all the bad things that could have happened, and all the good things that did happen (weight staff was great, bartender was phenomenal, Michael works extremely hard, venue is perfect), I would still pick them to do my wedding again. More...

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Amy

6 January 2014

The Metropolis was a magical setting for my daughter's winter wedding. We were looking for a downtown feel in the suburbs, and the elegant ballroom at the Metropolis, with its balcony overlooking holiday lights in the park, fit the bill perfectly. Michael, the event manager, met with us many times to help create an elegantly decorated room with delicious food and impeccable service. Throughout our planning, he answered all of our questions and had lots of creative ideas of his own to help us. He's much more than a manager; he's more of a wedding planner who will review invitation wording, band set lists, floral decorations, and more. On the night of the wedding, he made sure everything went smoothly and that my daughter, her new husband, and all of our guests had a night they won't forget! More...

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Lauren B.

4 November 2013

I got married here May of 2011. I have such good memories here. Everything was beautiful. Michael Raymond rocks. He gave us a dance lesson. He diffused disagreements. He put me at ease by being as anal as I wished I could be, when I didn't have the guts to be (this is 100% a compliment). He made everything great.The decor is beautiful and very unique (for the suburbs). The food was delicious (especially the tomato soup, oh my god). The cocktail room while the reception was being set up was perfect with the exposed brick and view of downtown Arlington Heights (pretty full but less jammed than I'd worried it would be).I had no dream wedding when I started looking at venues, but then I found this place!! More...

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Meggan

22 October 2013

Metropolis and staff was one of the many factors that made our wedding such a fairy-tale come true! We loved it the second we walked in. Michael, Danielle, and all the staff far surpassed our expectations! We are a husband and wife that can say that not a thing went wrong at our wedding or reception! Any little detail or plan that we were worried about went better than we could have imagined! We had read in reviews about Metropolis that Michael Raymond was a "jack of all trades"...that was an understatement! Can't even begin to count all the times during and after our wedding that our parents and bridal party ranted and raved about how "Michael was such a blessing to this experience and helped it be pulled off flawlessly!" The waitstaff and bartenders were SO attentive and professional. Making food decisions was difficult because there were far too many great options that all tasted and looked great!

A few things that we weren't thrilled about but were not deal breakers: 1. You must get every consumable good from Metropolis and pay the expensive price for it. My husband wanted him, groomsmen, and fathers to drink his favorite whiskey while getting ready. We were not allowed to bring this in, we would have had to get it overpriced through Metropolis. They did give us a beer and champagne toast though for the bridal party and parents before the ceremony. 2. Very limited beer selections even on the upgraded bar package. Great top shelf alcohols but no craft beers. Very pricey if you want to get it through them. 3. Underage people not getting kids meals get charged bar package. We fought this many times but Michael wouldn't compromise.

This review cannot begin to capture how truly happy and grateful we are to have had our wedding at Metropolis! Happiest day of our lives this far. Most expensive party we'll ever throw but honestly was worth it!
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Ken

19 June 2013

Simply outstanding in all areas.

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Melissa

6 May 2013

I cannot say enough about how pleased I am with the Metropolis Ballroom. Michael and his team did an exceptional job turning our dream into a reality, and our day was absolutely perfect in every way. We stumbled across the Metropolis while searching for a venue that was unique and different from the plethora of banquet halls in our area, and while the room itself was gorgeous with the wood beams, wall of windows leading to the veranda, and modern chandelier, I was blown away by this venue's attention to detail. We had a very clear vision of what we wanted our wedding reception to look like, and nothing was off limits to Michael and his staff. I would highly recommend the Metropolis Ballroom to couples looking for a unique space with delicious food and incredible service. Thank you so much for making our wedding the best day of our lives. More...

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Emily S.

18 April 2013

We were married at the Metropolis in November 2012.  I can't speak highly enough of the staff there, especially Michael Raymond.  He does come on a little strong, but I am sure that is because he has been doing this a really long time, and knows what to do.  We loved the venue from the minute we saw it, and things just got better as we went along.  The space, the organization, the food, and the service were all fantastic.  Michael is wonderful at coordinating with everyone, and has a lot of great recommendations for vendors that he has used in the past who really know what they are doing.  We live in Minneapolis, and he coordinated with us via email and phone to plan nearly our entire wedding.  He was great for lining us dates for us to come by for the tastings and other details ahead of time.Our ceremony started at 10am, and Michael was very flexible with allowing us to come super early for pictures and to get set up.  We were there at 7am with our vendors ready to go, and we were able to come in and get ready.  All of our guests thought the space was lovely and unique, something that you don't usually find in the suburbs.  We originally picked it because it was more local to us, and because of the loft-style that you can only seem to find downtown.  We were thrilled with how our pictures turned out, and how great the Metropolis was for us.  i highly recommend the Metropolis and Michael for a wedding! More...

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Emily

15 February 2013

Both my sister and I hosted our wedding receptions here. Both were outstanding and perfect.

Their service is completely unmatched. They don't have servers driving food around on rusty old carts, dressed sloppily and refilling your water wearing latex gloves. They are organized, professional individuals who truly care about what they're doing. Clean cut and there to serve. When a guest leaves their seat, a server is quickly refolding his/her napkin and placing it appropriately. These small details were important to us. There is only one event room, one cocktail room and one event going on. YOUR event is their only focus and it absolutely shows.

Michael Raymond-What can I say about Michael? He really has, after two weddings, become part of our family. When my fiance (now husband) and I met with Michael the first time (along with my parents) we had NO clue about colors, flowers, ambiance, etc. No vision whatsoever. Michael asked us a few questions and before we knew it, our dream wedding was developing before our eyes. Michael is a gem, not just in the event planning world, but in everything he does. He cares about his clients and he will literally go to any extent to make them happy. As my 2 year old ring bearer nephew is yelling for "more M&Ms please!" before his Grandfather can say "they're all gone, bud!" Michael is already sending someone to the store. For M&MS!! There are several examples like this from my wedding day, as well as my sisters. Michael, you're the greatest.

If you're considering The Metropolis for your wedding/reception venue, just do it. You will not be disappointed.
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Jordan

3 October 2012

Michael, of the Metropolis Ballroom Wedding Coordinator, was the best thing that ever happened to our wedding planning team. My mother and I could not have survived without his 25 years of expert advice and ability to address even the smallest of details.

Furthermore, the facility accommodated our every need, desire, and request, no matter how much or little notice we provided. The food was excellent and the staff incredibly professional. We were able to have the ceremony, cocktail hour, and the reception all on site which made it extremely convenient for us and our guests.

Overall, we could not have chosen a better location to start our new life together!
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Hannah G.

27 August 2012

Their food is delicious! They were professional and super easy to work with also. Colleen was awesome to work with. She helped set up everything for us!Thank you for making our day so special! More...

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Aaron

14 May 2012

The best suggestion we got during the entirety of our wedding planning came from a friend-of-a-friend on Facebook. We called out for reception hall ideas, and one of the responses was “Hey, check out Metropolis Ballroom.” We called Metropolis, and lucky for us, we were there viewing the space no more than 1 hour later. We immediately fell in love with it. For two people who wanted a modern, urban city venue, but wanted to save our guests the hassle & expense of an actual wedding in the city, it. was. perfect.

The ballroom itself is beautiful, and the balcony overlooking downtown Arlington heights is just one more thing that separates Metropolis from other reception halls. However, it’s not the only thing. Our contact at Metropolis, Michael Raymond, was an incredible resource on etiquette, and made us feel like we had a wedding planner, without having to actually hire a wedding planner. He was ready to help us with ANY problems we had. We made our own wedding invitations, and we needed someone to review them, he didn’t hesitate. He not only looked for errors, but also helped take a symbol from the invite, and turn it into a consistent “theme” throughout the wedding. They even drew the symbol on the wedding cake! Also, when the wedding dress didn’t come in, he was ready to help in any way he could. By the way, NEVER go to Bridal Mansion in Lisle. Excuse me for that…I still haven’t gotten over it.

Anyways, Michael has Metropolis running as a well oiled machine. The food was incredible. It is not your typical reception hall food. The service was immaculate. The cocktail hour servers were nonstop, for both the guests and for the personal server for the bridal party in the bridal suite. The bridal party champagne toast upon arrival was nice too. Michael kept the whole night running like clockwork. Lastly, the room itself is just so different than other reception halls. It’s just a fantastic backdrop for all your wedding photos!

We could not be happier with how great everything came together at Metropolis. We have several friends and family who are engaged to be married, and we’ve had several of them tell us that when they picture their “dream wedding,” they’re picturing Metropolis Ballroom.
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Nichole

8 May 2012

My husband and I were married at Metropolis Ballroom in November 2011. My wedding planner found this gem after we looked at over 20 venues in Chicago. The first time I walked into the ballroom, I was in love and thought it was so beautiful. Hard wood floors, high ceilings, exposed brick, huge outdoor balcony - everything that I was looking for in a wedding venue. Some other perks of Metropolis is that they have tons of free parking next door, it is in a beautiful area in downtown Arlington Heights and very close to hotels. During our planning process, Metropolis made some updates to the venue. They painted and refinished the already gorgeous hardwood floors and in the area where the cocktail hour was held, it was originally two separate rooms. They knocked down the wall separating the two rooms which was a win win for us.
Michael Raymond is the manager and will be your primary point of contact. Some may have differing opinions about Michael but here is my honest opinion as the bride - I liked Michael Raymond a lot and believe that it always strived to make the bride happy even if that means stepping on some toes. I read in another review that "every bride needs a Michael" and I couldn't agree more.

Over the next 6 months, we emailed and met with Michael about different things such as our vendors, the timeline, linens, the menu, decor, etc. He was very good about getting our questions answered. The Metropolis Ballroom has on-site catering which was great because it is one less thing we had to worry about. We had a great tasting of the menu (we actually had two because we did not like the second part of the meat entree) and had the hors d'oeuvres for cocktail hour tailor made. It was just my husband and I, my in-laws and our wedding planner. The presentation was great and private. Michael was able to come with a new items that were off of the menu to our liking. They were also able to accommodate our vegetarian guests as well as our guests who keep Kosher. The food at the actual wedding was just as delicious as it was at the tasting which was a concern of ours since most weddings do not have good food.

We had a lot of issues with wanting mixed nuts and candies on the tables for cocktail hour and on the tables at the reception before dinner. Michael said that they would provide this for $6 per person. We had 220 guests at our wedding and this was just ridiculous. After much negotiating, we were allowed to bring in our own mixed nuts and candies for the tables which were bought from Costco and saved TONS of money - more than $1,200!!

For our rehearsal, Metropolis Ballroom booked a last minute event so we weren't not able to do it there. We had our rehearsal and dinner at the nearby restaurant, Las Tascas. Michael came and conducted the rehearsal and put me at ease about our wedding the next day. It is free to run a rehearsal and I believe it helps to do a quick walk through.

A few reasons why Metropolis did not get 5 stars:
For setup, Metropolis requests you drop off all decor that you can on the Wednesday before your event. It will be locked in a closet, which was great. More stuff that we didn't have to think about the day before or day of. We were supposed to have access to the bridal suite and setup to start at 3:00 p.m. However, Metropolis squeezed in another an event for the day and it was scheduled to end at 5:00 p.m. and then they would flip the rooms to get ready for our 6:30 p.m. ceremony. Sounds like a lot to do in 90 minutes, right They assured us it would not be a problem. In the end, this put us behind for the REST of the night. Not only were our guests left standing around, but Metropolis didn't even open the bar to keep people entertained while they were continuing to set up the room. The late start put us behind schedule for the rest of the evening. Before Michael left for the night, we confirmed with him that because of the late start, it wouldn't be a problem for the party to run longer - which he didn't communicate to the woman who took over for him. This caused unnecessary friction for us, as well as our families. None of us should have had to deal with that.
For some reason even though I was clear that I wanted our cake to be one layer is chocolate cake and one layer is yellow cake with strawberry filing, it was wrong. I only had one bite and didn't love it like the one at the tasting.

All in all, our wedding was gorgeous - the cocktail hour was great, the food was fantastic and the service was good. I would recommend Metropolis Ballroom to other brides and grooms.
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Nichole F.

27 April 2012

My husband and I were married at Metropolis Ballroom in November 2011.  My wedding planner found this gem after we looked at over 20 venues in Chicago.  The first time I walked into the ballroom, I was in love and thought it was so beautiful.  Hard wood floors, high ceilings, exposed brick, huge outdoor balcony - everything that I was looking for in a wedding venue. Some other perks of Metropolis is that they have tons of free parking next door, it is in a beautiful area in downtown Arlington Heights and very close to hotels.  During our planning process, Metropolis made some updates to the venue.  They painted and refinished the already gorgeous hardwood floors and in the area where the cocktail hour was held, it was originally two separate rooms.  They knocked down the wall separating the two rooms which was a win win for us.Michael Raymond is the manager and will be your primary point of contact.  Some may have differing opinions about Michael but here is my honest opinion as the bride - I liked Michael Raymond a lot and believe that it always strived to make the bride happy even if that means stepping on some toes.  I read in another review that "every bride needs a Michael" and I couldn't agree more. Over the next 6 months, we emailed and met with Michael about different things such as our vendors, the timeline, linens, the menu, decor, etc.  He was very good about getting our questions answered.  The Metropolis Ballroom has on-site catering which was great because it is one less thing we had to worry about.  We had a great tasting of the menu (we actually had two because we did not like the second part of the meat entree) and had the hors d'oeuvres for cocktail hour tailor made.  It was just my husband and I, my in-laws and our wedding planner.  The presentation was great and private.  Michael was able to come with a new items that were off of the menu to our liking.  They were also able to accommodate our vegetarian guests as well as our guests who keep Kosher.  The food at the actual wedding was just as delicious as it was at the tasting which was a concern of ours since most weddings do not have good food. We had a lot of issues with wanting mixed nuts and candies on the tables for cocktail hour and on the tables at the reception before dinner. Michael said that they would provide this for $6 per person.  We had 220 guests at our wedding and this was just ridiculous.  After much negotiating, we were allowed to bring in our own mixed nuts and candies for the tables which were bought from Costco and saved TONS of money - more than $1,200!!For our rehearsal, Metropolis Ballroom booked a last minute event so we weren't not able to do it there.  We had our rehearsal and dinner at the nearby restaurant, Las Tascas.  Michael came and conducted the rehearsal and put me at ease about our wedding the next day.  It is free to run a rehearsal and I believe it helps to do a quick walk through. A few reasons why Metropolis did not get 5 stars:For setup, Metropolis requests you drop off all decor that you can on the Wednesday before your event.  It will be locked in a closet, which was great.  More stuff that we didn't have to think about the day before or day of.  We were supposed to have access to the bridal suite and setup to start at 3:00 p.m.   However, Metropolis squeezed in another an event for the day and it was scheduled to end at 5:00 p.m. and then they would flip the rooms to get ready for our 6:30 p.m. ceremony.  Sounds like a lot to do in 90 minutes, right  They assured us it would not be a problem.   In the end, this put us behind for the REST of the night.  Not only were our guests left standing around, but Metropolis didn't even open the bar to keep people entertained while they were continuing to set up the room. The late start put us behind schedule for the rest of the evening. Before Michael left for the night, we confirmed with him that because of the late start, it wouldn't be a problem for the party to run longer - which he didn't communicate to the woman who took over for him. This caused unnecessary friction for us, as well as our families. None of us should have had to deal with that.For some reason even though I was clear that I wanted our cake to be one layer is chocolate cake and one layer is yellow cake with strawberry filing, it was wrong.  I only had one bite and didn't love it like the one at the tasting. All in all, our wedding was gorgeous - the cocktail hour was great, the food was fantastic and the service was good.  I would recommend Metropolis Ballroom to other brides and grooms. More...

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Allison M.

8 December 2011

The Metropolis is amazing.  Don't let the averages here on yelp dissuade you from looking into this event space.  My wedding here two weeks ago was FANTASTIC for the space itself, the food and the people.  The space you can see for yourself - gorgeous - and the balcony overlooking the park across the street was seriously PERFECT and a highlight for my guests.  The food is such high quality - many guests told me it wasnt just good "for wedding food" - that theyd be eager to order it again if it were a restaurant.  And the staff adapted one recipe to suit our preferences - very kind of them.  Finally the staff.  Michael Raymond treated us with nothing but respect and excitement.  His suggestions were great and he demurred respectfully if we went a different direction.  And the man can dance!  The Metropolis is pricy but you get what you pay for a hundred times over, and i would host another event here in a heartbeat. More...

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Peter K.

7 December 2011

I'm reviewing just the upper special events room only. I attended Metropolis for a wedding and it was a great time. I think most of the decoration and set ups had nothing to do with Metropolis itself and it was more of just a venue that hosted the wedding.There is a lot of free parking in the area which makes it a nice place to host a party. They had a couple hours of open bar but their drink choices were fairly limited. In terms of service and catering, they did a fantastic job. They were very considerate of taking away plates and glasses when people were done eating. There was a buffet choice and I think it was made in house. The food was above average for a place like this. The awesome part is they had a lot of choices... beef, chicken, tenderloin, several vegetable choices. All of the meats were tender and easy to eat. The mixed vegetables were great (a lot of times vegetables are either overcooked or too mushy) but they came out great here.Another big plus is they have a balcony area you can go to if it's too hot inside that overlooks downtown Arlington Heights. It's a good place for good conversation to happen (as long as it's not too chilly). Overall, I think it's a good place to host a mid-sized event (about 100-200 people). More...

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Lauren

17 November 2011

I had my wedding at the Metropolis in August of this year. I can't say enough good things about the Metropolis. We had an afternoon reception on a Saturday, and the venue was beautiful with so much natural light. Our pictures all turned out incredible. We had 200 guests, and there was enough space to fit everyone comfortably without feeling like there was too much extra space. The food was delicious, and I received so many compliments about the courtesy of the waitstaff and the quality of food.

I didn't give the venue 5 stars across the board for two reasons. First, when I saw the venue for the first time, the chairs were dark blue, and I noticed holes in the fabric of the chairs from overuse. This caused a debate between my mother and I as to whether we should rent chair covers or the fancier chivari chairs for an additional price. I decided that the money could be spent on something more important and decided not to rent special chairs. On the day of the wedding, however, half of the chairs were new and black and the other half were the old dark blue. In truth, I'm sure I was the only person who noticed the black versus blue chairs, but I would have been much happier to have had all of the chairs be new and black.

My second reason was that email communication was a bit slow. With planning my wedding from St. Louis, I had to rely on email for my communication with all my vendors. Emails from the Metropolis were always a bit slower than from my other vendors. However, phone calls were always promptly returned and always made me feel like the wedding was going to be a huge success. My suggestion--correspond by phone or in person.

When it comes to Michael Raymond, the wedding coordinator, I believe every bride needs a Michael. At the beginning, he just listened to me and showed me how to make all my wishes a reality. I never felt pushed, and he worked really hard to put together a menu that fit my budget. He also has a great deal of knowledge about etiquette. His tips and pointers helped us be socially graceful at our reception. He organized who would be speaking at the wedding in what order so that no one would be offended, and he even gave my fiancee and I a dance lesson. The wedding reception was like clockwork; I just got to sit back and enjoy the ride. The Metropolis was beautiful, but I think that Michael really made the reception everything we had imagined.

Overall, I would highly recommend this venue to other brides; I would choose this venue again without hesitation.
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Lauren O.

17 November 2011

I had my wedding at the Metropolis in August of this year. I can't say enough good things about the Metropolis. We had an afternoon reception on a Saturday, and the venue was beautiful with so much natural light. Our pictures all turned out incredible. We had 200 guests, and there was enough space to fit everyone comfortably without feeling like there was too much extra space. The food was delicious, and I received so many compliments about the courtesy of the waitstaff and the quality of food.I didn't give the venue 5 stars for two reasons. First, when I saw the venue for the first time, the chairs were dark blue, and I noticed holes in the fabric of the chairs from overuse. This caused a debate between my mother and I as to whether we should rent chair covers or the fancier chivari chairs for an additional price. I decided that the money could be spent on something more important and decided not to rent special chairs. On the day of the wedding, however, half of the chairs were new and black and the other half were the old dark blue. In truth, I'm sure I was the only person who noticed the black versus blue chairs, but I would have been much happier to have had all of the chairs be new and black.My second reason was that email communication was a bit slow. With planning my wedding from St. Louis, I had to rely on email for my communication with all my vendors. Emails from the Metropolis were always a bit slower than from my other vendors. However, phone calls were always promptly returned and always made me feel like the wedding was going to be a huge success. My suggestion--correspond by phone. When it comes to Michael, I believe every bride needs a Michael. At the beginning, he just listened to me and showed me how to make all my wishes a reality. I never felt pushed, and he worked really hard to put together a menu that fit my budget. He also has a great deal of knowledge about etiquette. His tips and pointers helped us be socially graceful at our reception. He organized who would be speaking at the wedding in what order so that no one would be offended, and he even gave my fiancee and I a dance lesson. The wedding reception was like clockwork; I just got to sit back and enjoy the ride. The Metropolis was beautiful, but I think that Michael really made the reception everything we had imagined. More...

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Caitlin

15 November 2011

I had a beautiful wedding at the Metropolis. They did everything to make sure the night was flawless.

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Cori

19 September 2011

The Metropolis and all their staff were absolutely amazing for our wedding. From the first time my husband and I saw the space, we were hooked. The location is perfect, and the venue is absolutely beautiful. There was MORE than enough space for everyone and everything. We loved that they only have one event per night so literally all the attention is given to your wedding rather than some hotels where they were going to have 6+ weddings the night of our wedding. Without saying anything negative about Michael (seriously, he's a great guy!), I will warn you that he wants to have input on everything to do with the wedding. It's a GREAT perk for any couple who feels overwhelmed by the whole wedding planning process. I think if I asked him, he would have literally gone dress shopping with me. :) Use him! Ask him any questions, ask for his input, he's there to help! Michael makes sure all the events run smoothly; it's his job to make everything perfect, and that's his intention. The night of our wedding was absolutely perfect. Everything went as planned and the staff was amazing. Helena was our event manager for the night, and she was beyond awesome. There was not one complaint we had about anything that night. Without hesitation I would recommend the Metropolis to any couple looking for a unique venue. It's not going to be the cheapest venue out there by any means, but you pay for what you get. Your money will be very well spent at the Metropolis. We literally had probably 90% of our guests tell us it was the best wedding with the best food they have ever been to. Thanks Metropolis; you pulled through for us! More...

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Jen M.

25 July 2011

Elegante catered my vegan wedding. The food was absolutely amazing and I heard from several people that ".it was not only the best vegetarian food they have ever had-it was the best wedding food ever!" Thank you Elegante!!

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Jenny

19 July 2011

The Metropolis Ballroom was the perfect venue for our wedding. Everything ran smoothly and elegantly. I never worried about a thing. The staff was courteous & professional in both attire & attitude. I felt like they were apart of the wedding instead of working at it. I would not change a thing about this venue & we highly recommend it to others. More...

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Joan C.

8 November 2010

I'm not going to fake the funk and act as if I loved planning my wedding because between saying sayonara to a big chunk of change, and having every weekend taken up with to-do lists-let's just say a week before the big day, eloping to some exotic destination was looking mighty nice!  Then came the big day that turned out to be pretty flawless. Rewind 15 months prior - - we wanted a wedding venue that was a little different than a typical banquet hall-  we wanted a modern twist without the walls looking too night-clubby-  somewhere in the middle between suburbs and the city-  free ample parking-  good food-  lofty, but not a real loft where you had to bring your own caterer and rent your own chairs (that could be crazy pricey)-  not as expensive as a hotel wedding- Managers that were knowledgeable and not shadyMetropolis Ballroom was all of that and more.  I made it a point to write a review long after the event was over (just to make sure I wasn't still riding on the 'wedding high' from our August wedding)  Michael Raymond is a force to be reckoned with.  Every wedding should have a 'Michael Raymond' running the show.  From realizing that I wanted eggplant tablecloths(and not letting me settle for anything but), ensuring that my bridal party knew how to walk during introductions, cutting our vendors dinners short(dj, photog, video) to make sure we stayed on schedule, showing us how to cut the wedding cake, dancing to Lady Gaga with me, Michael Raymond and his staff definitely knows what he's doing.  Many of our guests were impressed by how the wedding ran like clock-work and allowed maximum dancing time!  Also an honorable mention - 3 weeks before our wedding it was announced that the Taste of Arlington Heights Festival was to be held across the street on the SAME DAY.  Michael worked his magic and talked to the city of Arlington Heights to ensure that the parking structure had reserved 130 parking spots EXCLUSIVELY for our guests.  As much as this festival could've been bad for our wedding (it upstaged our dinner music a little) the live band that was playing provided extra entertainment for our guests along the balcony and was even nice enough to dedicate a song to us! What I initially thought would be bad news ended adding another special touch to our wedding day.  One IMPORTANT BONUS: There was ALWAYS an attendant watching the gift box.  Envelopes were periodically taken from the gift box/basket and put in the office safe to make sure none of them get misplaced.  The banquet manager then hands you all off them at the end of the night.  All in all, the Metropolis was a great wedding venue - with onsight catering, excellent service, and attention-to-detail.  All of the things you like about the urban setting without the urban headaches(expense, lack of parking, horrible traffic).  A great value and our wedding couldn't have turned out any better. More...

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Cara

5 November 2010

I just had my wedding at the Metropolis Ballroom on 10/23/10 and could not be more THRILLED with how it turned out!! The space is just beautiful - we were so sick of looking at the standard ballrooms with the ugly carpet and outdated everything, the ballroom at the Metropolis is breathtaking with it's high ceilings and wood floor (you can some of our pictures at vraiblog.com)

Michael guided us through the process from start to finish. We didn't have it in our budget for a wedding planner but we clearly didn't need one. I was surprised at how involved he was, he was constantly giving us ideas for decorating and was very good at returning our many emails. He even accompanied us to the florist on several occasions! Everything went off without a hitch - the appetizers were plentiful and delicious (loved the scallops!), food was awesome (I recommend the London Broil), cake turned out perfect, and Michael along with Halina made sure to keep us on schedule without being the least bit bothersome. All of our guests told us they had a great time. One of my bridesmaids just got engaged and now she's seriously considering having the reception at the Metropolis as well!

For future brides, I would highly recommend the Metropolis for your wedding. Go see the space for yourself and meet Michael - you won't be disappointed by either of them.
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Carabara

5 November 2010

I just had my wedding at the Metropolis Ballroom on 10/23/10 and could not be more THRILLED with how it turned out!! The space is just beautiful - we were so sick of looking at the standard ballrooms with the ugly carpet and outdated everything, the ballroom at the Metropolis is breathtaking with it's high ceilings and wood floor (you can some of our pictures at vraiblog) Michael guided us through the process from start to finish. We didn't have it in our budget for a wedding planner but we clearly didn't need one. I was surprised at how involved he was, he was constantly giving us ideas for decorating and was very good at returning our many emails. He even accompanied us to the florist on several occasions! Everything went off without a hitch - the appetizers were plentiful and delicious (loved the scallops!), food was awesome (I recommend the London Broil), cake turned out perfect, and Michael along with Halina made sure to keep us on schedule without being the least bit bothersome. All of our guests told us they had a great time. One of my bridesmaids just got engaged and now she's seriously considering having the reception at the Metropolis as well! I do feel bad for the bride who recently had the oh so ""traumatic"" cake experience, but seriously - it's JUST A CAKE! And to take the rampage to a newspaper? In my opinion, it's hardly worth throwing such a tantrum and I feel bad that Michael had to have is name dragged through the mud like that. For future brides, I would highly recommend the Metropolis for your wedding. Go see the space for yourself and meet Michael - you won't be disappointed by either of them. More...

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Sarah G.

29 September 2010

My husband and I were married at the Metropolis Ballroom in May 2010. The venue is beautiful, modern and elegant - everything we were looking for. Venue - the ballroom has a modern look to it with sleek wood floors, vaulted ceilings and is a blank slate to create your dream look. The outdoor veranda coming off the ballroom was such a great addition, our guests truly enjoyed it. Food - the food was very very good and they have a great selection to choose from. Our tasting was very personalized which was nice. Many guests told us they felt like they were getting their own personally served meal, not a mass produced plate of food. The plating was also very elegant. We had free-range chicken with bacon wrapped shrimp for our main course, so good. The appetizers were also very unique and intriguing, and being a foodie myself, everything lived up to my expectations. The price per plate is on the expensive side though.Rehearsal - felt rushed but covered most of the bases. The coordinator, Michael, covered most of the details but forgot to go over with our moms that they needed to light the candles at the end of the aisle during the ceremony. I even asked him about it at the rehearsal and he said he would go over it with them the day of, which he didn't, leaving us with confused moms and unlit candles. Service - this is where we had the trouble. In the planning stages before our wedding, I found the Metropolis Ballroom and contacted them right away to see the sight. It took 2 weeks for them to get back to me after leaving several messages and emails. The coordinator, Michael, is a perfectionist and a little intimidating mind you. He wasn't very flexible with us on accommodating certain things, but we mainly got what we wanted with a fight. Although he is a jack of all trades, he definitely needs to improve his communication skills. He does run a tight ship as far as his staff goes and it seemed that they were very intimidated by him, I would be! All the other staff at the MB were polite and great. The main problem with Michael, which we found out AFTER the wedding was that he screwed up some important details the day of and he was very very rude to all of our other vendors (photographer, videographer, DJ) during the wedding. It got to the point that he screamed and yelled at one of them completely inappropriately when that vendor had done nothing wrong. He treated them like garbage and was totally hard to work with resulting in most of our vendors stating they would never work with the Ballroom again. That was embarrassing to hear for my husband and I after the wedding. Our guests never caught wind of anything that was happening behind the scenes, so I guess that's the most important thing.Overall the MB was a beautiful, but expensive, venue and our wedding was everything we dreamed of. We do just wish Michael from MB was easier to work with. More...

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Claudia T.

24 September 2010

Our company, Claude Thomas Salon and Spa, does seminars and educational classes and we cater in for our clients. One of our clients works for Elegante Cuisine our to Elk Grove Il, so we decided to try her company. What a great decision that was. They are fabulous with such a great variety to choice from. Everything is so fresh and the venue is healthy choices and amazing in taste and texture. I just LOVE them. I recommend them to anyone who wants to make a great impression at a reasonable prices. Bravo ELEGANTE CUISINE. More...

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Sarah

16 June 2010

The Metropolis Ballroom is a BEAUTIFUL venue for a wedding - and a rare, unique find in the suburbs of Chicago! Coordinator, Michael Raymond is very professional and very flexible - he has been working in the field for over 30 years and knows what he is doing! The outdoor veranda off of the ballroom is a great touch and guests appreciated it. the food is fantastic as well! I highly recommend this space, even though it was a bit costly. More...

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Simone G.

7 April 2010

My husband and I were just married at the Metropolis Ballroom on 3/27/10.  Our experience was overall - excellent.Viewing the venue - We met with Michael Raymond, the director, to view the venue and discuss pricing.  Since we were planning a wedding in 4 months and chose March, we were able to get an excellent deal on price per person.  My husband and I asked why they were able to give us such a good deal and Michael indicated that they were going to tweak the menu and number of courses to fit our budget.  We were excited.  Initially he said we would receive 4 course instead of 5.  We were happy with that.  In addition, we would serve our cake vs. paying for additional desserts.  We were happy with that too.  Later on, we learned that we would only receive 3 course, not 4.  After some confusion, we still lost out and had to pay for an additional course.  That is one of only two complaints I have about the venue.  The second complaint is coming...The Tasting - We thoroughly enjoyed the tasting and felt like royalty.  They do not do "group tastings."  You sit down with the director and the people you brought.  You do not have to share the time with other customers.  The food is excellent, especially the Shrimp and Corn Chowder soup.  We selected appetizers, soups, salads, and entrees.  We chose a crab cake appetizer that I was not aware was a "premium" appetizer and was going to cost an additional $3 a person.  I wish when I had given the list of items to prepare for our tasting that I would have known the crab cake would cost more should we select it.  The ended up throwing it in with no additional charge.  Thank you!The Rehearsal - It comes free of charge and can be run by Michael, the director.  So if you don't want to pay your minister to come to the rehearsal - he does an excellent job.The Wedding Day - No complaints.  Everyone one is amazing.  They know exactly what they're doing.  The service was beyond expectations.  Michael is a jack of all trades.  He fixed my dress, my bustle, and my hair.  He made little beds for the kids to sleep on behind the head table.  He yelled at the florist for me and made sure everything was perfect.  He even saved a dance for me too.  Overall - I highly recommend the venue if you can afford it.  If it were prime time wedding season and we were planning for a year and a half out...we could never afford it.  But if you're flexible and realize that you really only need a few months to put it together - then you're in for a great deal with many of your vendors. More...

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Cheryl

25 June 2009

All of the staff at the Metropolis Ballroom was exceptional at everything they did!!! Tehy went above and beyond to make sure that each and every guest was happy, even the little kids that attended. There is not one thing that I would change from the venue. The food was amazing and not one erson disliked anything that was served!!!! More...

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Cynthia

25 June 2009

This is a beautiful venue that adapts to many events. The staff is highly professional and works seamlessly with other vendors.

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Carolyn

9 June 2009

The Metropolis Ballroom is a great location if you are looking for a downtown feel in the suburbs. The service is outstanding and the overall feel is elegance and romantic. It IS expensive, but the night was well worth the cost. Michael, the event planner, is the best and had a great eye. He made everything perfect for our night. More...

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Joyce

7 July 2008

I had the best time with the staff and the venue at the Metropolis. First of all, you have your floor length windows, modern lighting, classic wood ballroom floors, and even a beautiful grand piano. In addition, the bridal party has its own stocked-up room called the harmony suite, which is an incredibly magical room where you would want to take some of your family portraits. The staff was wonderful. My coordinator and I actually became pretty good friends, although business was still very professional. My coordinator made the time to call me during her personal hours to make sure things were all ok and even ordered extra linens when she thought I might like them, just so that I could "check them out." My husband likes the modern look, and I like the traditional. Metropolis satiated both of our tastes. One other thing that I really liked about this venue was that we were able to rent out the entire place to ourselves, and it also had designated parking spaces in the parking garage next door. We were able to fit about 350 guests (by also using some of the extra rooms for guests who just "showed up"). More...

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Traci

8 June 2008

We LOVED the ambiance at Metropolis Ballroom with its upscale "city loft" feel. The veranda (balcony) was one of the best and most loved features by our guests during cocktail hour and throughout the reception for those who wanted to escape for a smoking break or just to get some fresh air. It was particularly nice because while guests were on the veranda they could still see what was happening in the entire reception room through the tall glass windows/wall that connected them....unlike many venues where guests have to completely leave the reception in order to smoke outside. Overall, it was a great site in my opinion because it's not a typical reception hall with ugly outdated carpeting and old school chandeliers. It was much more modern and a lot of the guests commented on how unique of a place it was. The only difficulty we encountered was about 5 months before our wedding when they suddenly changed management. A few things got lost in translation while switching from the old management to the new, but in the end, we made it work. The food was very good, but not "out of this world". The cake that they provided, on the other hand, was not very good at all. Thus, we ended up using an outside vendor for our cake, which was excellent! Overall though, everything went off without a hitch on the actual day, and I couldn't have thought of a better place to have had our reception. More...

M

Magen

6 February 2008

My overall experience was pretty good.

Our coordinator did all the work and told me all I had to do was "show up and be beautiful".

It took a lot of stress out of the planning aspect of the wedding,
ALTHOUGH....

When the wedding was underway, he was no where to be found!

I was to have music playing during the cocktail hour, that was loud enough to be heard so people could dance. You couldn't hear anything.

I was to have music playing before the ceremony while the guest were being ushered to their seats. NO MUSIC and NO USHERS!!!!!!

I was to have a throw away bouquet. I didn't have one, he whipped up one at the last minuted.

Basically in my eyes, it was a free for all.

Our guests said it was beautiful and well put together but, then again, they don't know what was SUPPOSED to happen.

I would recommend not coming here. Unfortunatley, even though the coordinator is sweet as pie.
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