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Reviews (61)

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Delfino R.

10 June 2019

Lived in the Valley all my life so I've been to several El Pollo Loco's. I have to say that this is one of the best. They always have the best chicken; juicy and tender. The customer service could use a little work but Drive Thru is always an option. Overall, im there for the quality of the food so i give it a 5 Star. More...

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Cindy Ann Ortiz

27 May 2019

food is great , the place is clean too !

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Yanira Duarte

21 May 2019

siempre me gusta ir hay a pollo loco me siento muy bien y muy tranquila me encanta su buen sabor

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Dora Zamora

12 May 2019

buen serbicio trato amable

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Catalina Rodriguez

1 March 2019

Nice people and muy atentos y amables todos

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Mary Richardson-Clement

23 January 2019

Everything is made fresh. I love all the flavors; cilantro onions jalapeños in my soup plus the perfect crisp on the chicken Customer service is always great! Thank you

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Abou Galicia Munar

31 December 2018

Their staffs are cooperative & friendly. The chicken tastes so good & delicious. This is a top 5 chicken restaurant in Brownsville. Thanks Pollo Loco.

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Saul Sotelo

19 December 2018

Muy rica la comida y el personal muy amable

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Melodie Whatley

18 October 2018

Delicious food, friendly staff, and very clean and tidy. This place is great to eat at and I can't get enough of the food. ^_^

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Michael Smith

14 October 2018

I have returned six times since my first visit and have been very happy with every experience so far.

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Vivian Villasenor-Rios

3 October 2018

It's fast, really have a lot of discount coupons and offers

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MrOmar90650

22 September 2018

Visited this location for the first time today and was beyond impressed. Not only was the food great, but the customer service was absolutely amazing! A young man named Samuel made my family's experience nothing but great. I look forward to visiting this location for years to come. More...

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Miesha McDade

22 September 2018

I'm from California so I grew up on El Pollo Loco. Sadly I've learned Texans don't like much food that is different. This is not Tex Mex. Far from it. It's more Authentic. Which isn't appreciated in this state. We've had a couple of Californian spots open up in Texas and close down . I hope El Pollo Loco can make enough to stay . My family and I love it. I drive all the way down 360 to get my fix. Glad there is one down the street now. Keep up the good work. More...

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Angel Lerma

14 September 2018

I had the chicken black bean bowl and it was awesome, the fact that they have an under 500 calorie option (3 selections) is great! I also work down the street so that is super convenient as well. More...

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John Metzger

15 August 2018

Tried for the first time and got the chicken crispers. Don't worry about the sauces they offer you for dipping......go right for the spicy avocado sauce at the salsa bar!
I'll be baaaaaack!

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Doug Seymour

15 August 2018

Great place! Seemed understaffed and has in the past too! Do your employees a favor and hire some more good peeps!

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Georgiana Radin Palermo

15 August 2018

Great healthy food

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Kevin Smith

15 August 2018

Excellent job tonight during your Training event! Everything seemed to run smoothly, and efficiently. The employees were friendly and courteous, both inside and outside of the restaurant, and the food my family received was all delicious! We can't wait for the official opening! More...

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Jeni Rauch

15 August 2018

I love, love El Pollo and I think this location is fabulous! The staff is always friendly and the food is always fresh! I've never once had I problem and I eat there at least 3 times a week!

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Eunice Marchacos

15 August 2018

Great food. Healthier than other fast food. Chicken is grilled. Their signature bowls are just the right size for me & priced right. Really close to where I live so I will be coming more often. More...

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Sheila Garcia

15 August 2018

One of the things I miss from CA was eating at El Pollo Loco. I waited 19 years for it to come here. Not only did I finally get to have a piece of home for dinner, but the staff was so friendly & the service was great!

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Shirley Estrada

15 August 2018

It was so good...the food was fresh delicious ,the employees were very nice...tasty��

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Adrian L. Davis

15 August 2018

Excellent change of pace. Good, hot food. Choices of sides. Great experience.

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Gordon Street III

15 August 2018

Friendly welcome as we walked in. Excellent food and plenty of it.

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Fernando Rojo

15 August 2018

Great service nice people,Baja excellent when my order is ready the tacos were warm!!!!!!

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Johnnie L. Torrez

15 August 2018

I have gone to Pollo Loco at least 69 times since they opened. I have received Great Services all of the time, I will continue to eat there or take out their food.

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Jacob Espy

1 July 2018

I loved the food, the service was great and the variety was awesome!! I’ll be a regular from now on!

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Leticia Hull Bella

27 May 2018

El pollo loco is one ☝ of our favorite places to go eat ❤️It’s so delicious

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Gutierrez Leslie Pablo

24 March 2018

Great food! Good atmosphere! Excellent service!

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Nancy M. Trevino

22 March 2018

Gracias a la Sra. Julia y su equipo. La comida estuvo deliciosa y el servicio excelente. Gracias de parte de todas las maestras por su apoyo en la recaudación de fondos para los estudiantes de Pre Kinder y Kinder de la escuela Peña Elementary.

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Canawati-Armstrong M Alex

21 February 2018

I love all the chickens running around yelling calamati!! Calamati!!!

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Evelyn Adalia

20 February 2018

It’s ok while waiting for the flight to get in, the one here in Ventura is super good ..

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Hyde Cockrell

27 January 2018

The food was excellent and well priced. I had the shrimp mango salsa tacos and oh Lord was it worth the price

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Andrey Eduardo Rodriguez

4 January 2018

Delicioso pollo y excelente la atención. Me encantaron los churros Pura vida.

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Kay Hollywood

29 December 2017

i wanted to add a picture but there's no option to. I'd just like to say that I'm an extremely FREQUENT diner here and usually i have ok service but tonight, we were tended to by bertha. she was great and very friendly. not to mention, as soon as my daughter said hi to her, she said hi back and gave her some stickers! I was shocked. As someone who travels often and eats out more than most, this brought such a huge smile to my face. More...

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Linda Smith

14 November 2017

Love El Poyo. My favorite place to eat. I have never been disappointed

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Mary Robison

5 November 2017

Delicious! Had double chiccken garlic bowl. Can't wait to try something else.

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Mario Fajardo

27 August 2017

I like the double chicken avocado salad. My favorite! Service is great, the staff is friendly and the food is good!

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Patty de la Mora

14 August 2017

Riquísimo el pollo , el macarron y el pure nomas xk ya estaba llena sino me hubiera gustado probar los camarones

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Aurora Ortiz

12 August 2017

Best chicken !I haven't had great chicken from pollo loco in a while. Keep up the good work.

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Luz De Luna

3 August 2017

Primera ves q voy me encanto y a,mi pequeña familia también estaba delicioso y todo mu bien lo recomiendo ��

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Trini Hernandez

16 July 2017

Service was good and the restaurant was clean but white chicken was very dry (paid extra for it). Dark meat was moist and sides were good.

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Josie Ramirez

14 July 2017

I work there i believe we are a good restaurant.. we try our best to please our customers n make them feel good. Our chicken is great.. saluds burritos omg there awesome. We appreciate everyone of yall. More...

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Lisa Ochoa

22 June 2017

We really love El pollo loco but one thing I have noticed is that when you order to go they give u salsa...I think the salsa is expired. It didn't taste good and had a funky smell to it. Other than that...We love it! More...

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Hector Cavazos

12 June 2017

Excelente

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Humberto A Canales Jr.

13 April 2017

The grilled chicken breast was good , a little dry , the rice and charro beans were also good , the corn tortillas were nice and hot and the fact that theres plenty of condiments is great!!�

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Dina Sanchez

1 April 2017

The employees were really friendly! I loved the grilled chicken salad! I really liked the cilantro sauce & macaroni & cheese! This is my 1st time trying pollo loco.. I had a good experience....Great service & great food! More...

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Rhea Abonita-Barnhart

25 March 2017

Excellent and friendly service love the place. Chicken is always delecious.

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Genelle Vela

20 March 2017

Food was delicious and the guys behind the counter were very nice and came to our table more than once to see if everything was okay �

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Macrina-Eligio Cervantes

21 December 2016

I've been going there for over 15 yrs and I had never had a problem Love the staff and their service!

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Julieta Mancilla Uribe

17 October 2016

Ami me encanta el pollo ,la ensalada voy muy seguido porque a mi familia tambien les gusta .

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Julio Rivera Hdz

7 June 2016

Good stuff but staff is poor at the cashier when it comes to the orders.

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Elia Puron De Mendez

12 May 2016

Me gusta,buena comida y excelente servicio además buenos precios.yo lo recomiendo

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Linda Galvan

1 May 2016

Chicken Avacado Bowl is bomb!I definently will come again!

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Lineth Montelongo

9 March 2016

Loveeee pollo loco, but the service at this particular location wasnt what i was expecting. I understand employees might be new but they get easily distracted with other members of the crew, i got my order all wrong, didnt realized until i was home, and as i didnt want my food to get cold i just had to eat what i got :/

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Allen Cortinas

25 February 2016

Excellent service good location and great food. The place was de de really clean

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Princess Jamie

8 December 2015

The customer service here was great and the food was awesome

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Francisca Camarillo P

12 July 2015

Riquisimo!! Lastima que no haiga aqui cerca d NE, Y IOWA!!

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Anadely Torres

4 January 2015

:-) :-) :-) :-)

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Martha De La Cruz

30 June 2014

The Salad is and avocado dressing are delicious!

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Jorgechory Briano

15 June 2014

Sabe igual que el pollo pepe de guanatos

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