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Edwards & Hampson

Linacre, Sefton, Merseyside

(15)
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About

Established in 1971 we design manufacture and install bespoke joinery nationwide. Specialising in staircases, we can create either a new centrepiece for your hallway, renovate your existing staircase or give you access to you under-utilised loft space.

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Reviews (15)

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4.5/5

15 customer reviews

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24 May 2023

I cannot recommend this company highly enough! The job I had for them was incredibly difficult. My old staircase was walled-in, narrow, far too steep and did not conform to regulations. In fact, the old staircase was so bad that other companies refused to touch it! I have included a picture of the old stairs below but the picture doesn't show how bad they really were. However, Edwards & Hampson were only too glad to help. When he found out that I was not mobile, the owner, Peter, kindly picked me up from my other address and drove us to the property in question. Straight away, I could see that he was an expert. He talked me through all my options and explained everything to me. After that, I was put in touch with Arran at the office. He was always patient with me, despite my endless questions. When it came to getting the actual work done, Mike and his crew were excellent. They worked tirelessly. Their overall job was very clean and efficient. I am so happy with the final product and I cannot argue with the price. I now have a wonderful new staircase that has completely revolutionised my property. Thank you very much! More...

Reviewed on Facebook

2 December 2022

We ordered a solid oak staircase to replace and existing staircase, I stress the word Solid because when it came to installation it was anything but, oak veneer plywood had been used in parts. I agreed to a remedy which they never fully completed, they changed the design without consultation, three elements did not fit and two still don't, screws protrude though the staircase and there is a hole where the staircase was made incorrectly and doesn't fit. Now this apparently is my fault for not pointing these issues out even though they are supposed to be the professionals, these so called professionals don't inspect their own work and have no pride in their work, it's a bit take it or leave it. In my opinion I would strongly avoid using this company or if you do be a lot firmer than I was in insisting on getting exactly what you have agreed to pay for before agreeing to pay the final balance, we learn by our mistakes mine was having faith they would deliver what they promised. With regard to their response, as to be expected it is factually incorrect. The court only addressed the issue of the amount owing, the court ruled they they had no authority to rule regarding the repairs that are still outstanding because I had not filed the evidence correctly and without the evidence such as photo's they could not make a judgement, the court made no such ruling that the staircase was made to specification, for Edwards Hampson to suggest they did come as no surprise, they were awarded part of the claim but not the full amount, that's a fact. I was trying to keep costs down because I just wanted what I had ordered not what Edwards Hampson felt like installing, I will therefore be issuing my own lawsuit against the company which will now include a claim for damages not just the cost of the staircase. If any part of this review are incorrect Edwards Hampson are free to pursue me for online defamation and slander, something I encourage them to do, I doubt they will though because everything I have said here is a truthful account. Again in my opinion do not trust Edwards Hampson Ltd. More...

Reviewed on Facebook

10 May 2019

We are very pleased with our new staircase. Alan and Mick were very pleasant, efficient and worked quickly. Arran in the office was very helpful too. The staircase looks amazing, and I would definitely recommend them to anybody who is looking to get a staircase put in! Thank you very much. More...

Reviewed on Facebook

27 November 2018

Fantastic knowledge and service from the team at Edwards & Hampson. We have just purchased a front door and every effort was made to meet my VERY specific design and within our budget. The door we purchased has exceeded our expectations. We have already been back to them for spindles and will be returning for internal doors. Thanks to Terry for your patience and determination ;-) More...

Reviewed on Google Maps

30 July 2018

Got a set of stairs and the service was great, Peter came and took measurements and a week later stairs were ready , easy to build and fit , this is the second set of stairs we have had of Edward s grrat service

Reviewed on Google Maps

25 July 2018

We had a new staircase put in. No mess left and its beautiful

Reviewed on Facebook

22 January 2017

Love my brand new staircase, very good service and some great design ideas and the installation team was really quick and left everything clean and tidy.

Reviewed on Houzz

5 September 2016

We had a new staircase put in. No mess left and its beautiful

Reviewed on Facebook

5 November 2014

Reviewed on Facebook

30 October 2014

Reviewed on Facebook

12 November 2013

Reviewed on Facebook

16 August 2013

Reviewed on Facebook

16 August 2013

Reviewed on Facebook

16 August 2013

Reviewed on Facebook

16 August 2013

Reviewed on Facebook

Q&As

Seeing a finished product. Manufacturing something as bespoke as a staircase, being able to design something with a customer, for there home and seeing that through to completion really puts the enjoyment into the job as you get to see your finished work and how it makes someones house excel.

most companies that manufacture staircases make you do all the work, making you measure and design your own staircase without any help, if you get it wrong in there eyes its you problem.
Instead at Edwards & Hampson we offer to do all the measuring for you, in your home and let you discuss with us exactly, what is is you require, down o the finest detail.

Services

We design and measure both new bespoke staircases as well as staircase renovations and can provide both 2D and 3D images so that you know what you will be getting.

We manufacture staircase with a range of styles, features and materials, ranging from a centrepiece for your hallway to access to a loft.

installing you new staircase or staircase renovation takes skilled expertise, so that why you should choose a company who has 47 years of experience ranging form timber, glass and metal staircases.