Earcandy Music
Orchard Homes, Montana
(9)
Orchard Homes, Montana
(9)
9 customer reviews
RIA W.
My son was very excited to find a vinyl he had been looking for available on EarCandy's site. After several failed payment attempts we reached out to the store and emailed online support. We verified our payment information, spoke with our bank, as well as using a different credit card and still got the same error, confirming there was an issue with their site. I asked the IT person to please contact us as we wanted to ensure we purchased the album before it sold out. The IT person who I later found out was the owner of the online store, was extremely rude. I can't even wrap my head around what just happened. He was using the "F" word cursing and arguing. From the moment he called he expressed his need to control the call in the worst and most unprofessional manner. He was unwilling to acknowledge there may be an issues with their site. I was very concerned because now that they have 3 separate personal payment information which he acknowledged he could see. While it took everything in me to remain professional while he continued to curse and rant. I don't usually write negative reviews, but this experience was unbelievable. I will say the person running the brick and mortar store was polite, but unable to help. Needless to say we did not get the album. More...
Jane Yant
Shoulda come here first with the vinyl. Got a better deal than that other place.
Reviewed on Google Maps
Neil Hauff
Hard 2 spot store front from busy roadway. Staff very attentive to my needs & new exactly where to find products 4 me & other customers. Would have given 5 star except 4 limited parking & hard 2 spot while driving More...
Reviewed on Google Maps
Star Darko
Days of eye candy at Ear Candy!!! Love them for their extensive vinyl as well as CDs and tapes!!! Very kind, helpful, informative service!!
Reviewed on Google Maps
Jesse Thorpe
John is the best. He knows his inventory and super helpful.
Reviewed on Google Maps
Jake Gerstenberger
Best 1st choice for any music related purchase or advice. Also, excellent local glass selection.
Reviewed on Google Maps
Jen Ratelle
Absolutely amazing old school record shop. The owner and staff is impeccable, knowledgeable, friendly, helpful and super epic. Take your time to stop in for an awesome experience and some great music. More...
Reviewed on Google Maps
A Random Musician
I was on the Missoula campus for summer courses, and I came here all the time! They have a great selection of vinyl, CD, posters, etc. Not to mention the great atmosphere. I could spend hours in there! I miss it so much! More...
Reviewed on Google Maps
Nicholas Hilton
I ordered the 'Where The Wild Things Are' soundtrack on vinyl (a very rare pressing up until now) for my good friend's birthday. She's always wanted it but would never buy it for herself. The item arrived very quickly and was exactly what I wanted. Unfortunately, when my friend went to play the LP, it was warped slightly and the sound was distorted. I email Chris from Ear Candy Music and he was more than helpful and polite about the matter. With a simple attachment of a short video clip showing the warping, he sent me a replacement LP that arrived a few days later. Thank you so very much, Ear Candy Music and Chris for the outstanding customer service. I will be a return customer from now on. Thanks!! More...
Reviewed on Google Maps
