I was visiting from Ontario and needed to get my drone repaired in hopes of selling it. Kevin had it fixed up and back to me within hours at a fraction of the cost I was expecting. He continuously went over and above any expectations and I would highly highly recommend his business! Ive never had such incredible service from a complete stranger! More...
Great service, and excellent product knowledge.
Small drone shop.with all the goodies and gadgets. Good guys working here and definitely a must if you are into DJI products or drones.
Amazing customer service. A++++++++ I will buy all my drones here from now on. Much appreciated!
Good place to get all your Dji products
Todd was very responsive to emails. Had hard to find product in stock. And shipped right away. Will deffinately be doing business here in the future. Cant ask for anything more from him. Recived product right away. More...
Being new to drones, I went into the store to purchase accesories for my drone. They took the time to give me advice on my particular drone & the parts/accessories for it. Extremely friendly & a pleasure to deal with. More...
Every time I have been here the service has been amazing. The knowledge of drones and being able to repair my drone or having the parts in stock is why I keep coming back. Kevin and his staff are always helpful More...
Ricardo Jose Paraguya
What an amazing experience I had with them! My daughter will finally get her first drone BEFORE SHE LEAVES CANADA this Thursday (Aug 9, 2018) caused their delivery was faster than anticipated!
I dealt with Zuben/Ruben (sorry if I misspelled your name) initially last Thursday Aug 2, 2018) and he gave me a great deal, and as told him that I'd call him back shortly, about confirming my order!
On my callback, he wasn't available and Bruce attended to my confirmed order. We faced 2 major obstacles: (1) Their system wasn't updating the deal given to me. (2) I needed the drone to arrive latest Wednesday (Aug 8, 2018) because its my daughter's birthday gift & she will leave Canada on Thursday (Aug 9, 2018). Her birthday is on Aug 12.
For the (1) obstacle, Bruce & I worked on it and finally got it resolved.
For the (2) obstacle, I needed a solid confirmation from Bruce that this drone will arrive Toronto, Ontario by Wednesday (Aug 8) latest or it's useless for me to order it. Most sales person would just agree - just to get the sale - but not Bruce. He told me he would double-check it and get back to me. He called me back within 30mins and assured me that the drone will arrive Toronto, Ontario latest Wednesday (Aug 8), despite the long weekend civic holiday!
So I purchased it online, and called him back to make sure everything was in order. Bruce confirmed receipt of my order and he promised to send it out right away.
On Sat, I realized that I do not have the tracking# and was getting worried that it would not arrive on time. So I emailed Bruce about it.
On Monday (Aug 6) - while waiting for a reply from Bruce - a delivery guy knocked on my door and........ THE DRONE ARRIVED !!!!!!
I was promised arrival on Wed (Aug 8) BUT IT ARRIVED Mon (Aug 6)!! 2 days may not be a big deal to others but for me, it's a longgggg time esp since I was crunched for time.
AN EXCELLENT JOB INDEED!! I HIGHLY RECOMMEND THEM TO ANYBODY IN CANADA (wherever you may live) TO GIVE YOUR BUSINESS TO DRONE SHOP CANADA and let them grow even more because they truly deserve it! Look for Zuben/Ruben or Bruce and your expectations will be met...or even exceeded!
THANK YOU SO MUCH, FELLAS! More...
Awesome place. Was the only place I could find the Mavic Pro bag in stock locally, and was able to receive it same day. Excellent guy to deal with.
I placed an online order during Boxing Day Week because they had an awesome deal on the product I was looking at. There was a delay in shipping so someone called me to let me know and apologize which I find to be GREAT customer service. Many businesses won't make the effort to ensure their customers are happy and kept in the know. Aside from great prices and great customer service I am also happy with my product. More...
Very helpful staff and knowledgeable about the industry. Attended their educational event at the Glencoe Golf club which was well attended. Was awesome how they allowed us to try out the drones. More...
I have a long career in the power line industry, and have been investigating if, and how, I can incorporate drones safely and responsibly into my operations. I enrolled in a course to learn more about drone operations, and ended up having more questions than answers.While doing an internet search, I found Skymount Drones, and as the address was close to me, I thought a visit was in order.What an amazing surprise. I met with Kevin and Zubin and the answers started to flow. They have vast knowledge of drones and operations at all levels from the novice to the expert; from the most basic platform to the very high end and complex systems. Most importantly, they support what they sell. It is a maze to navigate when one is trying to be a responsible operator, and they have stepped forward to guide me on the journey to evaluate and follow the best direction to get the most value from the product best suited to my needs, and how to be successful.Thanks Kevin and Zubin More...
We were looking for a Ronin S and Kevin was able to help us out and locate us one before we left on a trip. The customer service and communication was outstanding! We definitely recommend shopping and working with Drone Shop Canada. More...
Triage Arbor Care Inc
We needed a drone fixed in a pinch! The competing drone shop we contacted originally couldn’t even do a basic diagnostic for ten days. Luckily we came across these guys and had it back up and running the same day. Couldn’t be more impressed! Thanks again More...
Kevin was awesome, I just wish I had some time for flight lessons. I think I will have the hang of it by the time I get back.
What an amazing experience I had with them! My daughter will finally get her first drone BEFORE SHE LEAVES CANADA this Thursday (Aug 9, 2018) caused their delivery was faster than anticipated!I dealt with Zuben/Ruben (sorry if I misspelled your name) initially last Thursday Aug 2, 2018) and he gave me a great deal, and as told him that I'd call him back shortly, about confirming my order!On my callback, he wasn't available and Bruce attended to my confirmed order. We faced 2 major obstacles: (1) Their system wasn't updating the deal given to me. (2) I needed the drone to arrive latest Wednesday (Aug 8, 2018) because its my daughter's birthday gift & she will leave Canada on Thursday (Aug 9, 2018). Her birthday is on Aug 12. For the (1) obstacle, Bruce & I worked on it and finally got it resolved.For the (2) obstacle, I needed a solid confirmation from Bruce that this drone will arrive Toronto, Ontario by Wednesday (Aug 8) latest or it's useless for me to order it. Most sales person would just agree - just to get the sale - but not Bruce. He told me he would double-check it and get back to me. He called me back within 30mins and assured me that the drone will arrive Toronto, Ontario latest Wednesday (Aug 8), despite the long weekend civic holiday!So I purchased it online, and called him back to make sure everything was in order. Bruce confirmed receipt of my order and he promised to send it out right away.On Sat, I realized that I do not have the tracking# and was getting worried that it would not arrive on time. So I emailed Bruce about it.On Monday (Aug 6) - while waiting for a reply from Bruce - a delivery guy knocked on my door and........ THE DRONE ARRIVED !!!!!! I was promised arrival on Wed (Aug 8) BUT IT ARRIVED Mon (Aug 6)!! 2 days may not be a big deal to others but for me, it's a longgggg time esp since I was crunched for time.AN EXCELLENT JOB INDEED!! I HIGHLY RECOMMEND THEM TO ANYBODY IN CANADA (wherever you may live) TO GIVE YOUR BUSINESS TO DRONE SHOP CANADA and let them grow even more because they truly deserve it! Look for Zuben/Ruben or Bruce and your expectations will be met...or even exceeded!THANK YOU SO MUCH, FELLAS! More...
The best commercial experience that I get ever.
First of all, I'll admit I'm a drone newbie. Kevin took all the time I needed to answer my question, gave me some excellent advice and some great suggestions. Even suggested a few cautions that I hadn't thought of. I will definitely purchase from them again, and I recommend them to anyone new looking to get in to the drone market. More...
Georgina De Caigny
My Phantom 3 needed repairs after an issue with the gimbal. These guys went ABOVE AND BEYOND to diagnose the problem and find a fix for it. I had contacted other places to repair my drone who basically told me I was out of luck. Kevin did everything humanly possible to find a fix and constantly kept in touch with me about the progress and what he was trying to do to find a fix. I cannot recommend these guys enough!!! More...
Great place good people
I love this place!
Super fast and easy to deal with! A great local business for me and will definitely be ordering from him again.
Ordered the parts I needed on a Sunday. Got confirmation of the order on Monday and my order comes through on Wednesday VIA Canada post. Who can complain about that. Quick service and as an added bonus I think, extra parts for my P3 in the box. Screws and a few other things that usually go missing when you have to fix your crashed drone. Thanks for the quick service. More...
The shipment arrived quickly and was as expected. Overall, the experience was great. I would purchase from Drone Shop Canada again in a heartbeat.
Emails were answered promptly. Had the exact part I needed (DJI Phantom gimbal and camera). Part wasn't listed on website, but quick invoice and shipping. Very impressed.
Ordering it was a breeze and my drone showed up with 2 days. Crashed it, sent it in and it was fixed and returned within days again. Great service.
The guys over at Drone Shop Canada were amazing they showed me several different options and took the time to explain the differences between the products I was interested in. I love the service and the fact they followed up with me after the sale to make sure I was happy with my purchase. I will definitely purchase my Inspire 2 from them as they had great pricing. More...
You guys are amazing! Thanks Kevin for saving my bacon, I need this bird in the air on Thursday! Gimbal replaced, it's working perfectly.
Drone Shop Canada is, beyond a doubt, the best place to purchase your drone equipment. The folks are very knowledgeable and extremely willing to go the extra mile to assure their customers are truly satisfied. Their ordering and delivery process is FAST. Prices are in-line with what you would expect to pay!! All products are new and in their original sealed packaging. I defiantly recommend Drone Shop Canada!!! More...
Great service and all the best drones
Fast delivery and a bonus case made the purchase from Drone Shop Canada more than worthwhile!
Great service. Fast shipping. Product was exactly what I expected. I love supporting good local businesses.
Fantastic service!The owner Kevin call me personal and explain to me about delivery time and color of the professional Nanuk 950 case was not available at the time!!Eventually he put extra time and effort to find it for me specific color of this case and he send this to me the same day!!(by the way he was very friendly on line too!)Thank you!Happy customer BJ Nowosielski from Kitchener. ON. More...
Ordered a Nanuk 920 case for Mavic Pro. Great Canadian made product. Very prompt service and shipping from Drone Shop. No drone stores where I live so its great to have a Canadian outlet on line to do business with.
This place has the best service and very friendly staff.
Kevin, and the boys over at Drone Shop Canada, Were more then helpful in fact maybe to helpful lol, im now the proud owner of a new Inspire 2 and all of the top of the line accessories. Thanks to Kevin and the boys for all of your info and time they gave me on Drones and the accessories, it helped me make the right choice to purchase the inspire 2 Drone, but more importantly i feel that we will have along relationship in terms of Drones.Thank you Drone Shop More...
Email responses were answered promptly and delivery was A+. Thanks for the great service. The Nanuk 920 case for my Mavic is awesome. I will definately be purchasing any future drone parts from them. More...
The owner knows his stuff and was really helpful.
Drone Shop Canada is the best place to buy your drone in Canada! Staff are friendly and very knowledgeable. I bought my Mavic Pro there at their store in Calgary, and I absolutely love it.
Great staff....very helpful friendly and honest. Super pleased, I will definitely be back.
I have brought my 2 mavic pros in for service. Every time the service from kevin has been fantastic. This is the only place to bring your drone to. Parts, accesories and great service! More...
I m live in Toronto, and drive passed by this city. I forgot to bring my drones adaptor. Kevin is very friendly and has rich experience with drone. He find out what I need and give me many suggestion about drone. Very happy shopping exprience. More...
Knowledgable, helpful, friendly staff. A great shopping experience all round.
I am new in the drone business and had some serious problems. Bruce was exceptional and solved the problem in no time. The experience was overwelming. Great service, great staff and the best knowledge. Thanks guys. More...
Great selection of parts for older units like my Phantom 3 Pro. Super fast shipping and great communication. Much better dealing with a small business that cares than a large corporation that just wants your money. Thanks, Drone Shop. You'll see my name again soon. More...
Great service! Fast, efficient and priced right
What a great experience. Super fast delivery and striving to provide the customer with the best quality he needs. I will definitely order here in the future.
Wonderful service. Emailed at 7 at night asking availability for a mavic pro. Was able to pick it up within two hours. Thank you!!
Ordered a new gimbal/camera for my P3 advanced and Todd was absolutely awsome to deal with. AMAZING prompt responses helpful and had parts instock that were hard to find elsewhere. Will for sure do business and i recomwnd you do business with his business too. Even answered an email on a weekend. I emailed and a sunday and never in this world i expecting an email back within 1p minutes.
Cant ask for better service then this. More...
DRONE YOUR HOME LTD
As promised secured a great deal on Osmo batteries, two for the price of one. Arrived safely and packaged well to ensure no damage would befall the batteries in transit. Highly recommended. Thank you.
Got my Mavic Pro yesterday. Everything looks in good shape. This is my first real drone so I had a number of questions about it before I even ordered it. Todd has been very helpful. I feel much better about spending this money knowing that there is someone just a phone call away who is ready, willing and able to help out. More...
Got my drone way above estimated date, Todd was beyond amazing answering questions and responding extremely quickly. Thank you Todd
Got my Nanuk 920 case for my Mavic Pro & couldn't be happier both the product itself & the delivery.
My drone arrived today... Everything in great shape... Just waiting for the weather to break... Please !!!! No more snow... Thanx Todd...
Just bought my third drone with Drone shop and always had quick and excellent service. Always available for tips when I have had a technical issue with one of my Phantoms.
Fast service and received regular order status updates. Would definitely buy from again!
Absolutely worth 5 stars. I attempted to purchase through DJI. Their website showed stock and shipping within 3 days. After waiting 2 weeks only to find out there was no stock available I found Drone Shop Canada. All of my e-mails were answered very quickly and their service was excellent. Shipping was fast. I received my items to my front door within 3 days of placing my order. I have had ZERO issues and if I do I understand I need to go through the manufacturer for warranty (that's usually how it is). They had what I needed and got the product in my hand faster than DJI could. I will be happy to give Drone Shop Canada more business in the future. More...
Bought a Phantom from theses guys. Good service.
Todd was great support, got my product out same day and had it in my hands the next day for a wedding shoot, Thanks Todd for saving the day.
Great experience ordering from the drone shop Todd has been super help full and very prompt in answering questions.
Our Company has purchased several drones from Todd over the past few years and our experience has always been Excellent "Bar None". He as also repaired crashed drones and provided recommendation to improving technical challenges. I would highly recommend Todd & the Drone Shop Canada for any drone needs:) More...
Todd was extremely helpful getting us going with our drone. If he didn't carry something he helped us get it in anyway. Our drone has been instrumental in all of our social media advertising. Highly recommend buying from these guys! More...
I live In South Africa. My order a X3 NDVI camera was received in 4 days after shipping. Thank you.
Awesome service and support, Bought a phantom 3 professional had some serious wrecks and Todd was there to figure it out and get parts to me very quickly.
I worked with Todd on using a DJI Ronin camera stabilizer; he was great to deal with. Prompt, professional, and he knows his stuff. Pretty dope lineup of products, too. They're tough and if you're lucky they can withstand having a human fall on them. Stupid mud. More...
I rented the DJI Ronin from Todd and it allowed me to take unreal quality video for a project I was working on. Todd was helpful in showing me how to set it up and provided everything I needed to make it work. I'll definitely be renting again for a variety of projects I have planned this winter. More...
Bought my phantom pro from Todd ,no problems or concerns
Todd is a pro!Great guy, great product, highly recommended!
I bought my phantom 4 and an extra battery from Todd two months ago andthe drone was like 200 bucks cheaper than the Apple store and i fly with no problems at all, of cause you have to know how to fly it safely!!! Todd was nice and easy to deal with. More...
I have order several items from Drone Shop Canada and have had a great experience overall.
I rented the Ronin DJI stabilizer for a few days last week and absolutely loved it. It basically replaced my track, tripod, and crane! Todd was very helpful, professional, and quick to respond. I'll be renting again! Thanks Todd! More...