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Downtown City Spa

Financial District

(79)
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Reviews (79)

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5/5

79 customer reviews

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25 October 2019

I only trust Nana with my skin. I've always had acne-prone skin and she knows how to get it under control. I go to her for facials, microdermabrasion and IPL laser -- shes the best! I've been seeing her for years now and she's the only person I trust with my skin and has 100% healed my acne. You just have to listen to what she recommends for how to take care of your skin and follow through! Scheduling an appointment is hard because of the salon but it's totally worth it to get in with Nana! Go see her! More...

Reviewed on Yelp

27 September 2019

Amazing service.  Have been coming for few months now never have issues.  Tatyana is professional and makes me comfortable through the process.

Reviewed on Yelp

21 August 2019

Amazing caring staff who took time to understand my needs. LANA AND NANA  are the best!!! Always will come back

Reviewed on Yelp

21 August 2019

Amazing caring staff who took time to understand my needs. LANA AND NANA  are the best!!! Always will come back

Reviewed on Yelp

15 August 2019

I had a wonderful experience with Nana.  She was super friendly and patient.  She seemed to really understand the nuances of dealing with different skin types.  She was also very patient with me, and answered all of my questions.  All in all, she made my experience very positive. More...

Reviewed on Yelp

15 August 2019

I had a wonderful experience with Nana.  She was super friendly and patient.  She seemed to really understand the nuances of dealing with different skin types.  She was also very patient with me, and answered all of my questions.  All in all, she made my experience very positive. More...

Reviewed on Yelp

24 May 2019

I've been going to downtown city spa for about six months now. In the past I have received Botox in Los Angeles Santa Barbara and Chicago and now New York City. When I first started using Yelp I would give my reviews within a week of my appointment. I have learned that that's not always a good thing to do because things change and experiences also change. What I can say about downtown city spa is they are always consistent. The Doctor Who gives me my Botox is professional, always in a good mood, and never seems like she's trying to make money off of you. The front desk staff has always been nice to me. I'm the type of person who schedule is always changing and I end up having to reschedule most of my appointments. they are understanding and don't charge me a fee as long as I notify them. When it comes down to the quality of my service I have never met a Nurse Who knows how to inject Botox in all the right areas. Every other place I go to because I have a really strong forehead  muscles and up having to give me 70 units of Botox. And believe me I thought that's how much I needed. After the first time I went to downtown city spa the doctor recommended I only get 40 units because she knew how to work with the way my muscles in my four head went. She was right she was able to make my four head exactly how I liked it with only 40 units. One of the best things I could say about John's house to the spa is there not the type of people who tell you all the things that you have wrong with you to make you feel bad and want to have more things done. They always tell you how good you look. I love this place and now that I'm living back in Los Angeles I fly back to New York just for my services I wouldn't go anywhere else. More...

Reviewed on Yelp

24 May 2019

I have read all the recent reviews and before I post mine I want to point out to the Groupon gripers that many spas on Groupon inflate their prices to then give an apparent discount. This place does not do that. You can buy via Groupon or directly from their site which is linked from Groupon. Nothing is hidden. Up to you. Do your research. Their prices are incredibily reasonable. And there is no first customer only limits. As to everyone who complains about the phone not being answered or appointments being messed up, their website is where you make, change or cancel appointments. They say this clearly on the site. It is a very simple and reliable system. They don't charge you for changes or cancellations like many places.As to those who refer to poor English or speaking in a 'foreign' language, shame on you. FYI the USA does not actually have an official language. They can speak Russian to each other if they want.Finally there is no upselling here. They provide professional advice. If they think an alternative or additional treatment would be better for you they tell you. You don't have to accept their advice. Yes they can be disorganised but I've never been to any spa or salon that runs like clockwork. (My hairdresser kept me waiting 30 minutes today with no apology. Does it annoy me? Only if I let it and I don't as it achieves nothing).I've had several IPL treatments here and they were professionally done. And that is the most important thing. More...

Reviewed on Yelp

10 March 2019

Very clean and professional.  Tatyana explained the colon hydrotherapy in detail and I felt safe and well taken care of. Loved her positive attitude and can't wait to go back to continue my hydrotherapy. Will definitely try some of their other services as well! More...

Reviewed on Yelp

21 October 2018

This spa is a gem because of Lana & Nana, two very experienced clinicians (and lovely) who know skin and while totally up to date on all the latest techniques, are not going to oversell you on fads or superfluous treatments. They understand skin inside and out and in my case, recommended exactly what I needed and the results were apparent. For the first time ever, I could really tell a difference and so could others. If you are looking for an uptown, sterile, cookie cutter, garden variety experience, this is not for you. I have been ripped off so many times, I can spot a less than honest place the minute I walk in. They may look great on the surface but they water down their product and present a shiny surface and results are not long lasting or impressive.Lana and Nana are the real thing, they have character, they are friendly and caring (but not pushy) and will get to know you as a person. The setting is casual and homey, NOT glossy but I happen to find that refreshing. I am not paying for overhead. The office is usually bustling with activity but they always accomodate you and your needs and schedule. I don't understand any bad reviews. I have high standards and don't write a lot of reviews. The prices are extremely reasonable. I can't imagine mistakes are made here, the work is meticulous. As I said, a real find. More...

Reviewed on Yelp

21 October 2018

This spa is a gem because of Lana & Nana, two very experienced clinicians (and lovely) who know skin and while totally up to date on all the latest techniques, are not going to oversell you on fads or superfluous treatments. They understand skin inside and out and in my case, recommended exactly what I needed and the results were apparent. For the first time ever, I could really tell a difference and so could others. If you are looking for an uptown, sterile, cookie cutter, garden variety experience, this is not for you. I have been ripped off so many times, I can spot a less than honest place the minute I walk in. They may look great on the surface but they water down their product and present a shiny surface and results are not long lasting or impressive.Lana and Nana are the real thing, they have character, they are friendly and caring (but not pushy) and will get to know you as a person. The setting is casual and homey, NOT glossy but I happen to find that refreshing. I am not paying for overhead. The office is usually bustling with activity but they always accomodate you and your needs and schedule. I don't understand any bad reviews. I have high standards and don't write a lot of reviews. The prices are extremely reasonable. I can't imagine mistakes are made here, the work is meticulous. As I said, a real find. More...

Reviewed on Yelp

14 October 2018

Have been here 3 times for colon hydrotherapy with Tatyiana. She is great! She talked me through the process, made recommendations for me how to improve my health, like adding chlorophyll to my routine. I feel better, less sluggish, healthier and lighter. The prices are very reasonable too. I would highly recommend! More...

Reviewed on Yelp

14 October 2018

Have been here 3 times for colon hydrotherapy with Tatyiana. She is great! She talked me through the process, made recommendations for me how to improve my health, like adding chlorophyll to my routine. I feel better, less sluggish, healthier and lighter. The prices are very reasonable too. I would highly recommend! More...

Reviewed on Yelp

26 September 2018

This place is really great, no frills, no pretentious doctors, no pushing services that you don't want or need. I really enjoyed my experience here. Lana is a knowledgeable and sweet lady and they really exceeded my expectations. I think all these people who left poor reviews have unrealistic expectation about spas. This is a great little local spot, don't be fooled by these poor reviews. More...

Reviewed on Yelp

26 September 2018

This place is really great, no frills, no pretentious doctors, no pushing services that you don't want or need. I really enjoyed my experience here. Lana is a knowledgeable and sweet lady and they really exceeded my expectations. I think all these people who left poor reviews have unrealistic expectation about spas. This is a great little local spot, don't be fooled by these poor reviews. More...

Reviewed on Yelp

11 September 2018

Although I was unable to get in touch with anyone on the phone, I booked my groupon appointment online. This place is no frills, but the results have been fantastic! I had Nana, and she was very thorough. I'm going to return More...

Reviewed on Yelp

11 September 2018

Although I was unable to get in touch with anyone on the phone, I booked my groupon appointment online. This place is no frills, but the results have been fantastic! I had Nana, and she was very thorough. I'm going to return More...

Reviewed on Yelp

21 August 2018

I discovered this little spa via Groupon. It's low on fancy but high on results. I work with Roza who really works with me on all my requests and what results I'm looking for. So far I'm very happy and schedule treatments once a week. Rome wasn't built in a day, so patience is key depending on what you're trying to accomplish. More...

Reviewed on Yelp

21 August 2018

I discovered this little spa via Groupon. It's low on fancy but high on results. I work with Roza who really works with me on all my requests and what results I'm looking for. So far I'm very happy and schedule treatments once a week. Rome wasn't built in a day, so patience is key depending on what you're trying to accomplish. More...

Reviewed on Yelp

21 August 2018

I gave this place a second chance and it really made a difference. The consultation from Lana was really helpful. My lashes are really short and stubborn so they needed a smaller shield and different serum. They were extremely understanding and accommodating. More...

Reviewed on Yelp

21 August 2018

I gave this place a second chance and it really made a difference. The consultation from Lana was really helpful. My lashes are really short and stubborn so they needed a smaller shield and different serum. They were extremely understanding and accommodating. More...

Reviewed on Yelp

1 August 2018

I recently went in for Laser Lipo and Body Wraps and I can say my visit went very well! The whole environment and atmosphere was very calming and clean. Everyone there is very kind and will help you out in anyway possible! Rosa, my specialist is AMAZING!!! Cant wait for my next visit!!:)) More...

Reviewed on Yelp

20 April 2018

I love this place. I came here the first time for B12 shots by a groupon deal and I was amazed by how good I felt after. Their service is exceptional, quick, and very well detailed. Also, I came here for an eyelash lift and tint, let me say I have very small and thin eyelashes and they made sure that all of them were taken care of. I loved the look after. GREAT SERVICE. More...

Reviewed on Yelp

30 January 2018

I had IPL procedure performed by Nana, excellent result, Nana definitely knows what your skin needs. I had little sun pigment spots on my cheeks,  all of them got disappeared. Thank you

Reviewed on Yelp

30 January 2018

I had IPL procedure performed by Nana, excellent result, Nana definitely knows what your skin needs. I had little sun pigment spots on my cheeks,  all of them got disappeared. Thank you

Reviewed on Yelp

14 January 2018

I did Microblading with Marina! I'm super happy with my eyebrows now. Marina was very attentive and she made right what I want! Also atmosphere was relaxing and I was impressed with quality and prices. For Manhattan the prices are great! Definitely will advise it to family and friends More...

Reviewed on Yelp

14 January 2018

I did Microblading with Marina! I'm super happy with my eyebrows now. Marina was very attentive and she made right what I want! Also atmosphere was relaxing and I was impressed with quality and prices. For Manhattan the prices are great! Definitely will advise it to family and friends More...

Reviewed on Yelp

7 December 2017

Irene was nice. My first time and she explained everything. I will definitely return.

Reviewed on Yelp

7 December 2017

Irene was nice. My first time and she explained everything. I will definitely return.

Reviewed on Yelp

8 October 2017

I really enjoy coming here. This spa is a hidden treasure in the financial district. It is always clean, peaceful and fragrant smelling inside. The staff are knowledgeable, courteous, professional, friendly and the service is highly personalized. More...

Reviewed on Yelp

8 October 2017

I really enjoy coming here. This spa is a hidden treasure in the financial district. It is always clean, peaceful and fragrant smelling inside. The staff are knowledgeable, courteous, professional, friendly and the service is highly personalized. More...

Reviewed on Yelp

5 October 2017

Lana & Nana are   the best I'm getting weekly b12/lipotropic shots and I have more energy I'm losing weight my hair is longer my mood is improved it's amazing

Reviewed on Yelp

5 October 2017

Lana & Nana are   the best I'm getting weekly b12/lipotropic shots and I have more energy I'm losing weight my hair is longer my mood is improved it's amazing

Reviewed on Yelp

15 June 2017

Usually I do here laser hair removal with Nana  And I can exactly reccomend this technician! Because I saw result from first session and it's not so painful as I thought! And this result was staying for long time!! Just after 1,5 months I came back for second session. More...

Reviewed on Yelp

15 June 2017

Usually I do here laser hair removal with Nana  And I can exactly reccomend this technician! Because I saw result from first session and it's not so painful as I thought! And this result was staying for long time!! Just after 1,5 months I came back for second session. More...

Reviewed on Yelp

29 March 2017

I love this place and the staff i have had very pleasant experiences here they never give me any problems when using my Groupons. I would recommend this place to my friends and coworkers More...

Reviewed on Yelp

29 March 2017

I love this place and the staff i have had very pleasant experiences here they never give me any problems when using my Groupons. I would recommend this place to my friends and coworkers More...

Reviewed on Yelp

27 March 2017

Tania is amazing. She makes me feel comfortable and squeezes me in when I need an appointment. She's just an all around a fantastic person and amazing at her job. Definitely 5 stars!

Reviewed on Yelp

27 March 2017

Tania is amazing. She makes me feel comfortable and squeezes me in when I need an appointment. She's just an all around a fantastic person and amazing at her job. Definitely 5 stars!

Reviewed on Yelp

11 January 2017

Best spa experience I've had, hands down.  I have major problem skin (adult acne, scars, hyperpigmentation) and tried everything.  Lana and Nana gave me an expert consultation and advised me to do microneedling.  Ladies and gents, all I can say is, follow their advice!I am extremely pleased with the results of their work on my very problematic skin and will be returning for the next treatment.  These women are skin care professionals who take a no-nonsense approach to treatment.  They are honest and their priority is patient treatment.  I cannot more strongly emphasize how I valued this - every time I go to a salon I feel someone has a hand in my pocket.  Not here.  Usually I feel uncomfortable in dermatologists offices and don't get professional facial peels- cosmetologists with great skin become alarmed when mine starts to ooze, reticent to touch it.  Lana and Nana are medical professionals with a no-nonsense attitude and a commitment to treatment and your improvement, not interested in shaking every dollar loose from you like other spas.  I am so happy to have found this place and cannot more strongly recommend it. More...

Reviewed on Yelp

11 January 2017

Best spa experience I've had, hands down.  I have major problem skin (adult acne, scars, hyperpigmentation) and tried everything.  Lana and Nana gave me an expert consultation and advised me to do microneedling.  Ladies and gents, all I can say is, follow their advice!I am extremely pleased with the results of their work on my very problematic skin and will be returning for the next treatment.  These women are skin care professionals who take a no-nonsense approach to treatment.  They are honest and their priority is patient treatment.  I cannot more strongly emphasize how I valued this - every time I go to a salon I feel someone has a hand in my pocket.  Not here.  Usually I feel uncomfortable in dermatologists offices and don't get professional facial peels- cosmetologists with great skin become alarmed when mine starts to ooze, reticent to touch it.  Lana and Nana are medical professionals with a no-nonsense attitude and a commitment to treatment and your improvement, not interested in shaking every dollar loose from you like other spas.  I am so happy to have found this place and cannot more strongly recommend it. More...

Reviewed on Yelp

21 December 2016

I just returned from my second IPL facial here. The first one was so amazing. I saw results right away, and my face continued to improve between my appointments. I do NOT understand the poor ratings. My aesthetician was thorough, took her time, and did everything that she could to make sure that I was comfortable. The site is clean and orderly. She even gave me a mini-massage at the end of the treatment.You may have to wait a few minutes for your appointment, but you will be thrilled with the results, and you can't beat their location and prices! More...

Reviewed on Yelp

21 December 2016

I just returned from my second IPL facial here. The first one was so amazing. I saw results right away, and my face continued to improve between my appointments. I do NOT understand the poor ratings. My aesthetician was thorough, took her time, and did everything that she could to make sure that I was comfortable. The site is clean and orderly. She even gave me a mini-massage at the end of the treatment.You may have to wait a few minutes for your appointment, but you will be thrilled with the results, and you can't beat their location and prices! More...

Reviewed on Yelp

3 November 2016

I just looked in the mirror and my skin looks GREAT! I have been coming here for 3 years, trying other places in between and no one takes care of my skin like Nana.  Nana is the best!  Downtown City Spa has great packages . You could also find great groupon deals as well.  I will always a customer of Downtown City Spa! More...

Reviewed on Yelp

3 November 2016

I just looked in the mirror and my skin looks GREAT! I have been coming here for 3 years, trying other places in between and no one takes care of my skin like Nana.  Nana is the best!  Downtown City Spa has great packages . You could also find great groupon deals as well.  I will always a customer of Downtown City Spa! More...

Reviewed on Yelp

30 September 2016

I went for a colonic with LUBA and she's so amazing! After reading the reviews I was a bit scared & concerned, but to be honest this was the best colonic I have ever had, the most comfortable one, Luba made me feel at ease. So the 5 stars are all for her! Only hiccup is that while I was having the procedure I got a call from the receptionist who left a voice message cos I couldn't pick up, saying that I had an appointment and if I could ring them back... she might have been so busy she didn't realised I guess. So all is all I had a good experience. More...

Reviewed on Yelp

30 September 2016

I went for a colonic with LUBA and she's so amazing! After reading the reviews I was a bit scared & concerned, but to be honest this was the best colonic I have ever had, the most comfortable one, Luba made me feel at ease. So the 5 stars are all for her! Only hiccup is that while I was having the procedure I got a call from the receptionist who left a voice message cos I couldn't pick up, saying that I had an appointment and if I could ring them back... she might have been so busy she didn't realised I guess. So all is all I had a good experience. More...

Reviewed on Yelp

11 September 2016

Just did a colon hydrotherapy with Tanya. This was amazing. I feel as light as a feather. She was kind and talked me through the whole procedure. Definitely coming back for more treatments More...

Reviewed on Yelp

11 September 2016

Just did a colon hydrotherapy with Tanya. This was amazing. I feel as light as a feather. She was kind and talked me through the whole procedure. Definitely coming back for more treatments More...

Reviewed on Yelp

16 June 2016

This is a great place considering the price of the packages. I love the aesthetician! Nana is very thorough and skilled in what she does. I've been coming here for a long time and had no problems with the service; and these services included velashape, pod therapy, and laser. More...

Reviewed on Yelp