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Downtown City Spa

Financial District

(76)
D

Downtown City Spa

Financial District

(76)

Reviews (76)

Leave a review
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Serafina E.

27 September 2019

Amazing service.  Have been coming for few months now never have issues.  Tatyana is professional and makes me comfortable through the process.

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Helga N.

21 August 2019

Amazing caring staff who took time to understand my needs. LANA AND NANA  are the best!!! Always will come back

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Helga N.

21 August 2019

Amazing caring staff who took time to understand my needs. LANA AND NANA  are the best!!! Always will come back

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Janelle B.

15 August 2019

I had a wonderful experience with Nana.  She was super friendly and patient.  She seemed to really understand the nuances of dealing with different skin types.  She was also very patient with me, and answered all of my questions.  All in all, she made my experience very positive. More...

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Janelle B.

15 August 2019

I had a wonderful experience with Nana.  She was super friendly and patient.  She seemed to really understand the nuances of dealing with different skin types.  She was also very patient with me, and answered all of my questions.  All in all, she made my experience very positive. More...

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Maria D.

10 March 2019

Very clean and professional.  Tatyana explained the colon hydrotherapy in detail and I felt safe and well taken care of. Loved her positive attitude and can't wait to go back to continue my hydrotherapy. Will definitely try some of their other services as well! More...

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Patricia S.

21 October 2018

This spa is a gem because of Lana & Nana, two very experienced clinicians (and lovely) who know skin and while totally up to date on all the latest techniques, are not going to oversell you on fads or superfluous treatments. They understand skin inside and out and in my case, recommended exactly what I needed and the results were apparent. For the first time ever, I could really tell a difference and so could others. If you are looking for an uptown, sterile, cookie cutter, garden variety experience, this is not for you. I have been ripped off so many times, I can spot a less than honest place the minute I walk in. They may look great on the surface but they water down their product and present a shiny surface and results are not long lasting or impressive.Lana and Nana are the real thing, they have character, they are friendly and caring (but not pushy) and will get to know you as a person. The setting is casual and homey, NOT glossy but I happen to find that refreshing. I am not paying for overhead. The office is usually bustling with activity but they always accomodate you and your needs and schedule. I don't understand any bad reviews. I have high standards and don't write a lot of reviews. The prices are extremely reasonable. I can't imagine mistakes are made here, the work is meticulous. As I said, a real find. More...

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Patricia S.

21 October 2018

This spa is a gem because of Lana & Nana, two very experienced clinicians (and lovely) who know skin and while totally up to date on all the latest techniques, are not going to oversell you on fads or superfluous treatments. They understand skin inside and out and in my case, recommended exactly what I needed and the results were apparent. For the first time ever, I could really tell a difference and so could others. If you are looking for an uptown, sterile, cookie cutter, garden variety experience, this is not for you. I have been ripped off so many times, I can spot a less than honest place the minute I walk in. They may look great on the surface but they water down their product and present a shiny surface and results are not long lasting or impressive.Lana and Nana are the real thing, they have character, they are friendly and caring (but not pushy) and will get to know you as a person. The setting is casual and homey, NOT glossy but I happen to find that refreshing. I am not paying for overhead. The office is usually bustling with activity but they always accomodate you and your needs and schedule. I don't understand any bad reviews. I have high standards and don't write a lot of reviews. The prices are extremely reasonable. I can't imagine mistakes are made here, the work is meticulous. As I said, a real find. More...

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Jacqueline H.

14 October 2018

Have been here 3 times for colon hydrotherapy with Tatyiana. She is great! She talked me through the process, made recommendations for me how to improve my health, like adding chlorophyll to my routine. I feel better, less sluggish, healthier and lighter. The prices are very reasonable too. I would highly recommend! More...

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Jacqueline H.

14 October 2018

Have been here 3 times for colon hydrotherapy with Tatyiana. She is great! She talked me through the process, made recommendations for me how to improve my health, like adding chlorophyll to my routine. I feel better, less sluggish, healthier and lighter. The prices are very reasonable too. I would highly recommend! More...

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Mila K.

26 September 2018

This place is really great, no frills, no pretentious doctors, no pushing services that you don't want or need. I really enjoyed my experience here. Lana is a knowledgeable and sweet lady and they really exceeded my expectations. I think all these people who left poor reviews have unrealistic expectation about spas. This is a great little local spot, don't be fooled by these poor reviews. More...

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Mila K.

26 September 2018

This place is really great, no frills, no pretentious doctors, no pushing services that you don't want or need. I really enjoyed my experience here. Lana is a knowledgeable and sweet lady and they really exceeded my expectations. I think all these people who left poor reviews have unrealistic expectation about spas. This is a great little local spot, don't be fooled by these poor reviews. More...

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Tina K.

11 September 2018

Although I was unable to get in touch with anyone on the phone, I booked my groupon appointment online. This place is no frills, but the results have been fantastic! I had Nana, and she was very thorough. I'm going to return More...

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Tina K.

11 September 2018

Although I was unable to get in touch with anyone on the phone, I booked my groupon appointment online. This place is no frills, but the results have been fantastic! I had Nana, and she was very thorough. I'm going to return More...

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Caz B.

21 August 2018

I discovered this little spa via Groupon. It's low on fancy but high on results. I work with Roza who really works with me on all my requests and what results I'm looking for. So far I'm very happy and schedule treatments once a week. Rome wasn't built in a day, so patience is key depending on what you're trying to accomplish. More...

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Caz B.

21 August 2018

I discovered this little spa via Groupon. It's low on fancy but high on results. I work with Roza who really works with me on all my requests and what results I'm looking for. So far I'm very happy and schedule treatments once a week. Rome wasn't built in a day, so patience is key depending on what you're trying to accomplish. More...

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Windy W.

21 August 2018

I gave this place a second chance and it really made a difference. The consultation from Lana was really helpful. My lashes are really short and stubborn so they needed a smaller shield and different serum. They were extremely understanding and accommodating. More...

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Windy W.

21 August 2018

I gave this place a second chance and it really made a difference. The consultation from Lana was really helpful. My lashes are really short and stubborn so they needed a smaller shield and different serum. They were extremely understanding and accommodating. More...

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Julia L.

1 August 2018

I recently went in for Laser Lipo and Body Wraps and I can say my visit went very well! The whole environment and atmosphere was very calming and clean. Everyone there is very kind and will help you out in anyway possible! Rosa, my specialist is AMAZING!!! Cant wait for my next visit!!:)) More...

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Diana C.

20 April 2018

I love this place. I came here the first time for B12 shots by a groupon deal and I was amazed by how good I felt after. Their service is exceptional, quick, and very well detailed. Also, I came here for an eyelash lift and tint, let me say I have very small and thin eyelashes and they made sure that all of them were taken care of. I loved the look after. GREAT SERVICE. More...

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Yelena G.

30 January 2018

I had IPL procedure performed by Nana, excellent result, Nana definitely knows what your skin needs. I had little sun pigment spots on my cheeks,  all of them got disappeared. Thank you

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Yelena G.

30 January 2018

I had IPL procedure performed by Nana, excellent result, Nana definitely knows what your skin needs. I had little sun pigment spots on my cheeks,  all of them got disappeared. Thank you

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Katta A.

14 January 2018

I did Microblading with Marina! I'm super happy with my eyebrows now. Marina was very attentive and she made right what I want! Also atmosphere was relaxing and I was impressed with quality and prices. For Manhattan the prices are great! Definitely will advise it to family and friends More...

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Katta A.

14 January 2018

I did Microblading with Marina! I'm super happy with my eyebrows now. Marina was very attentive and she made right what I want! Also atmosphere was relaxing and I was impressed with quality and prices. For Manhattan the prices are great! Definitely will advise it to family and friends More...

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Benedict M.

7 December 2017

Irene was nice. My first time and she explained everything. I will definitely return.

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Benedict M.

7 December 2017

Irene was nice. My first time and she explained everything. I will definitely return.

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Lawrence T.

8 October 2017

I really enjoy coming here. This spa is a hidden treasure in the financial district. It is always clean, peaceful and fragrant smelling inside. The staff are knowledgeable, courteous, professional, friendly and the service is highly personalized. More...

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Lawrence T.

8 October 2017

I really enjoy coming here. This spa is a hidden treasure in the financial district. It is always clean, peaceful and fragrant smelling inside. The staff are knowledgeable, courteous, professional, friendly and the service is highly personalized. More...

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Sandra M.

5 October 2017

Lana & Nana are   the best I'm getting weekly b12/lipotropic shots and I have more energy I'm losing weight my hair is longer my mood is improved it's amazing

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Sandra M.

5 October 2017

Lana & Nana are   the best I'm getting weekly b12/lipotropic shots and I have more energy I'm losing weight my hair is longer my mood is improved it's amazing

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Anna E.

15 June 2017

Usually I do here laser hair removal with Nana  And I can exactly reccomend this technician! Because I saw result from first session and it's not so painful as I thought! And this result was staying for long time!! Just after 1,5 months I came back for second session. More...

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Anna E.

15 June 2017

Usually I do here laser hair removal with Nana  And I can exactly reccomend this technician! Because I saw result from first session and it's not so painful as I thought! And this result was staying for long time!! Just after 1,5 months I came back for second session. More...

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Leiry R.

29 March 2017

I love this place and the staff i have had very pleasant experiences here they never give me any problems when using my Groupons. I would recommend this place to my friends and coworkers More...

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Leiry R.

29 March 2017

I love this place and the staff i have had very pleasant experiences here they never give me any problems when using my Groupons. I would recommend this place to my friends and coworkers More...

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Abigayle R.

27 March 2017

Tania is amazing. She makes me feel comfortable and squeezes me in when I need an appointment. She's just an all around a fantastic person and amazing at her job. Definitely 5 stars!

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Abigayle R.

27 March 2017

Tania is amazing. She makes me feel comfortable and squeezes me in when I need an appointment. She's just an all around a fantastic person and amazing at her job. Definitely 5 stars!

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Frances H.

11 January 2017

Best spa experience I've had, hands down.  I have major problem skin (adult acne, scars, hyperpigmentation) and tried everything.  Lana and Nana gave me an expert consultation and advised me to do microneedling.  Ladies and gents, all I can say is, follow their advice!I am extremely pleased with the results of their work on my very problematic skin and will be returning for the next treatment.  These women are skin care professionals who take a no-nonsense approach to treatment.  They are honest and their priority is patient treatment.  I cannot more strongly emphasize how I valued this - every time I go to a salon I feel someone has a hand in my pocket.  Not here.  Usually I feel uncomfortable in dermatologists offices and don't get professional facial peels- cosmetologists with great skin become alarmed when mine starts to ooze, reticent to touch it.  Lana and Nana are medical professionals with a no-nonsense attitude and a commitment to treatment and your improvement, not interested in shaking every dollar loose from you like other spas.  I am so happy to have found this place and cannot more strongly recommend it. More...

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Frances H.

11 January 2017

Best spa experience I've had, hands down.  I have major problem skin (adult acne, scars, hyperpigmentation) and tried everything.  Lana and Nana gave me an expert consultation and advised me to do microneedling.  Ladies and gents, all I can say is, follow their advice!I am extremely pleased with the results of their work on my very problematic skin and will be returning for the next treatment.  These women are skin care professionals who take a no-nonsense approach to treatment.  They are honest and their priority is patient treatment.  I cannot more strongly emphasize how I valued this - every time I go to a salon I feel someone has a hand in my pocket.  Not here.  Usually I feel uncomfortable in dermatologists offices and don't get professional facial peels- cosmetologists with great skin become alarmed when mine starts to ooze, reticent to touch it.  Lana and Nana are medical professionals with a no-nonsense attitude and a commitment to treatment and your improvement, not interested in shaking every dollar loose from you like other spas.  I am so happy to have found this place and cannot more strongly recommend it. More...

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Lori F.

21 December 2016

I just returned from my second IPL facial here. The first one was so amazing. I saw results right away, and my face continued to improve between my appointments. I do NOT understand the poor ratings. My aesthetician was thorough, took her time, and did everything that she could to make sure that I was comfortable. The site is clean and orderly. She even gave me a mini-massage at the end of the treatment.You may have to wait a few minutes for your appointment, but you will be thrilled with the results, and you can't beat their location and prices! More...

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Lori F.

21 December 2016

I just returned from my second IPL facial here. The first one was so amazing. I saw results right away, and my face continued to improve between my appointments. I do NOT understand the poor ratings. My aesthetician was thorough, took her time, and did everything that she could to make sure that I was comfortable. The site is clean and orderly. She even gave me a mini-massage at the end of the treatment.You may have to wait a few minutes for your appointment, but you will be thrilled with the results, and you can't beat their location and prices! More...

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Carol S.

3 November 2016

I just looked in the mirror and my skin looks GREAT! I have been coming here for 3 years, trying other places in between and no one takes care of my skin like Nana.  Nana is the best!  Downtown City Spa has great packages . You could also find great groupon deals as well.  I will always a customer of Downtown City Spa! More...

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Carol S.

3 November 2016

I just looked in the mirror and my skin looks GREAT! I have been coming here for 3 years, trying other places in between and no one takes care of my skin like Nana.  Nana is the best!  Downtown City Spa has great packages . You could also find great groupon deals as well.  I will always a customer of Downtown City Spa! More...

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Arianna D.

30 September 2016

I went for a colonic with LUBA and she's so amazing! After reading the reviews I was a bit scared & concerned, but to be honest this was the best colonic I have ever had, the most comfortable one, Luba made me feel at ease. So the 5 stars are all for her! Only hiccup is that while I was having the procedure I got a call from the receptionist who left a voice message cos I couldn't pick up, saying that I had an appointment and if I could ring them back... she might have been so busy she didn't realised I guess. So all is all I had a good experience. More...

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Arianna D.

30 September 2016

I went for a colonic with LUBA and she's so amazing! After reading the reviews I was a bit scared & concerned, but to be honest this was the best colonic I have ever had, the most comfortable one, Luba made me feel at ease. So the 5 stars are all for her! Only hiccup is that while I was having the procedure I got a call from the receptionist who left a voice message cos I couldn't pick up, saying that I had an appointment and if I could ring them back... she might have been so busy she didn't realised I guess. So all is all I had a good experience. More...

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Rebekah R.

11 September 2016

Just did a colon hydrotherapy with Tanya. This was amazing. I feel as light as a feather. She was kind and talked me through the whole procedure. Definitely coming back for more treatments More...

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Rebekah R.

11 September 2016

Just did a colon hydrotherapy with Tanya. This was amazing. I feel as light as a feather. She was kind and talked me through the whole procedure. Definitely coming back for more treatments More...

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Sarah K.

16 June 2016

This is a great place considering the price of the packages. I love the aesthetician! Nana is very thorough and skilled in what she does. I've been coming here for a long time and had no problems with the service; and these services included velashape, pod therapy, and laser. More...

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Sarah K.

16 June 2016

This is a great place considering the price of the packages. I love the aesthetician! Nana is very thorough and skilled in what she does. I've been coming here for a long time and had no problems with the service; and these services included velashape, pod therapy, and laser. More...

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Natalia S.

7 April 2016

I went for a massage during my lunch break. Appointment was on time and was confirmed immediately.  Denis was professional and pleasant. Massage was very good and helped me with my back. I will definitely recommend it to my friends More...

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Natalia S.

7 April 2016

I went for a massage during my lunch break. Appointment was on time and was confirmed immediately.  Denis was professional and pleasant. Massage was very good and helped me with my back. I will definitely recommend it to my friends More...

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Elizabeth H.

18 January 2016

1st laser hair removal appointment went very well!  Thank you Nana for making me feel comfortable.  I was very nervous but everything went smoothly.  I can't thank you enough. Look forward to seeing you next month. More...

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Elizabeth H.

18 January 2016

1st laser hair removal appointment went very well!  Thank you Nana for making me feel comfortable.  I was very nervous but everything went smoothly.  I can't thank you enough. Look forward to seeing you next month. More...

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Julie S.

14 October 2015

I been to a few spa's in NYC but hands down this is the best place for Velashape. Rosa and Billy do it best. Nana gives good attention to detail on IPL.

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Juliet D.

25 June 2015

I did the vela treatment with Rosa, she is just wonderful. Larissa did the massage and body wrap, she is just the best. The facility is clean and the staff is very professional. I will definitely be back and I recommend this place. More...

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Heidi C.

10 April 2015

I have done a series of IPL treatments this year with Nana at Downtown City Spa. She is professional and knowledgeable about skin quality and what makes a service safe and effective. She was very thorough and took her time. I have experienced a tremendous improvement in my skin tone in the removal of age spots in these treatments, with very little pain and no downtime. Nana is an expert at delivering maximum results while being cautious and safe. I highly recommend this business and will continue to return for service. More...

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Hillary W.

27 March 2015

I feel like all of these negative reviews are for some other place, not the laser spa I go to, because I've had a very positive experience here so far and I've been coming for months!  No one has ever been anything but nice to me, in my opinion, it is very clean (I've never seen anything I consider "dirty" or "unsanitary", and best of all, they make me comfortable while having my bikini lasered.  What more could I ask for?  I have had laser hair removal at approximately nine different venues and this one is just as clean, nice and laid back as any other I've been to, including Medspas.  The ladies who do the laser are very easy to get along with and even in the face of an awkward situation, make me feel at ease.  I go here about once per month.  That's an added bonus- they let YOU decide when you want to come for your next session if you buy the year unlimited (for one area) package from Lifebooker.  Many places have made me wait six weeks, but I have re-growth in four, so that's how I schedule.  A word of warning, however, they book up fast, so when you are checking out to leave, schedule your next two appointments.  Then the next time schedule another, and so on and so on.  They sell a lot of packages, so don't be discouraged if you have to wait a few weeks for your first appointment and above all else- DON'T BELIEVE ALL OF THESE NEGATIVE REVIEWS!  I'm perplexed as to why they are even here.  If you read my other reviews you'll see I tell it like it is, trust me, this place is top notch, especially with a Lifebooker deal. More...

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Nikolina K.

10 February 2015

This place was recommended to me by a friend when I complained that I wasn't happy with my skin lately, and I decided to give it a try. Nana was very attentive and sweet, she examined my face and recommended the right treatment-IPL( Intense Pulsed Light), which helps to decrease red facial veins & flushing, lessen the appearance of pigmented spots, reduce pore size and improve texture. The price was very reasonable compared to other salons. The treatment had an effect similar to airbrushing in Photoshop, my boyfriend noticed that I looked great and "well-rested"! More...

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Lena L.

19 December 2014

A fresh, beautifully decorated haven on Front street, this gem boasts a multitude of affordable Aesthetic services. Abandon those overpriced silly spas--and just get REAL. Deep cleansing facials, Laser hair removal, IPL smoothening treatments-- they will clear up your deepest pores, shrink wounds, and shrink any insecurities you may have.  Definitely book with cosmetologist Nana, if you can. She's thorough, full of compliments, and will uncover unforeseen truths about your skin! I learn so much from her. ;-) Offering free Laser Hair removal with any facial or treatment, their prices are amazing! Hosting a variety of organic- natural products that tingle, detoxify and polish, look in the mirror after a treatment and smile...blissfully. Encouraging regimens that fit the skin, their aestheticians have years of experience, miles to show, and a library of products, information, and expertise that glow. Expect accurate diagnoses of the skin, followed by a customized treatment. I've visited a handful of fancy spas in Soho, Tribeca and midtown, but am yet to discover specialists so thorough and confidently regimented. Open late, flexible, negotiable and fun, City Spa is a best kept secret for various body treatments*** More...

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Dee R.

10 October 2014

I would like to say that Billy is fantastic her knowledge and technics are great, she makes you feel so comfortable and.it makes every session a wonderful experience. I would recommend her and City Spa to everyone. Billy thank you. More...

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Stefany C.

27 September 2014

After reading all of the questionable reviews, I went ahead and bought a laser hair removal package. True to the reviews, the space isn't anything special. However, no one goes to laser hair removal for a relaxing experience. My technician was helpful, explained the process before starting, answered my questions, and scheduled my next visit before I left. I wouldn't consider this a "spa", but they're affordable, effective, and professional. I'd recommend Downtown City Spa for laser hair removal. More...

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Laurence A.

10 August 2014

It true that it takes a while to get your first appointment but once I started my Velaspa.Billy was more than accommodating, propfessionnal and charming. ( plus it really works on me )I was able to book  for  the next day. I was so happy I purchase the seaweed rap.really great ( even my GF noticed it with out me telling).and I felt so welcome by the girl that I tried the microdermabrasion  and the collagen treatment with Inna. Really great.So yes it small and crowned but everybody is quite nice and chatty ( in a good way... woman talking about girls things)Yes it not fancy but  what you miss in new-agy bs you get it with the qualities of the work .the rap end up at $25 the dermabrasion package $45How can you bit that Really I dont understand  all the bad criticisms, again if you want something really fancy there is the Gerlain spa at the Waldorf but not sure they to Groupon.Also maybe rememebr that a respecful tip goes a long way. More...

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Patrice L.

22 May 2014

**On my phone. Pardon any typos**Bought a lifebooker deal, THEN read the reviews (Why do I keep doing that?), and was TERRIFIED! I almost cancelled my appointment and refund my deal. BUT I decided to give it a go anyway. I read a lot of people saying that they couldn't get anyone on the phone. I had no problems calling to make my appointment. Nor did I have any problems calling to confirm my appointment the day before. When you walk in, the reception area is pretty small, but who cares. I'm pretty sure the session isn't in the reception area. Anyway, The receptionist was nice and polite even while some woman was yelling at her about her voucher being up. She handed me my clipboard since it was my first time coming, and even answered my questions while I filled out the paperwork. For some reason, my voucher wouldn't download on my app, but they granted my appointment anyway, and asked me to try to print the voucher for next time. After I completed my paperwork, I waited for all of five minutes before a technician looked at me from a treatment room and said, "Come darling." I, personally, loved her greeting.! Made me much more comfortable. I mean I went there for a Brazilian laser treatment, so I think it's only right that we get a little familiar since she's about to be all up in my lady parts. You know? Anyway, I went in the room, she instructed me to drop trou, hop on the table, and she would be right back. When she came back, she asked all the right questions and gave me all the info I needed without me asking -what she was going to do, how it may feel, how she would do it, etc. During the treatment, she was super sweet and made sure I was comfortable the whole time. Any time she started a new area, she asked if I was ok, and checked to make sure the laser didn't hurt me. I really appreciated that. But here's the best part: So, this ain't my first rodeo with the whole laser bit. EVERY place I've ever been to or researched does not include your butt in their Brazilian. This place DOES! And I was totally unprepared for that - you're supposed to shave the area being treated. But guess what? They were! My technician cracked open a pack of disposable razors and hooked me up, then lasered the back. Hallelujah!!! After it was done, she wiped me down with a hot towel, asked me if I wanted baby wipes (I did) to finish up, thanked me for coming, and gave me some privacy.Bottom line, my first experience there was fantastic! I booked my next appointment with her, immediately after my session and left with a smile on my face! Can't wait to come back in 5 weeks. I'm sorry I can't remember her name, but she was awesome! I think it was Na-na or Lana or something like that. Either way, my first impression of Downtown City Spa was pretty darn great! I honestly hope everyone else can have a positive experience, too!! More...

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Denys K.

2 April 2014

I used to have an Acne at least for the past 7years. I have been visiting many cosmetologist and dermatologist for previous two years. As the result I just wasted my money. I've done a dozen of treatments, skin care lotions, cleaning stuff. I've even tried different diets, but all of these treatments don't helped me at all.   My girlfriend is always taking care of here skin and body, so she highly recommended to me Downtown City Spa. I got a free consultation with one of their professional cosmetologist, and front desk girls helped me to book my appointments for next three months. Consequently my skin is much cleaner, and Acne doesn't bother me any more. Now I can highly recommend it to people who has any problems with their skin, because Downtown city spa was the best solution for me. More...

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Mia R.

19 January 2014

My experience with Downtown City Spa is excellent!Regardless their high valume of customers I always get extra attention and excellent service! The stuff member Nana is my favorite and I always schedule  appointments with her. More...

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linnea S.

30 December 2013

I've been getting laser hair removal at DCS for two years now. They are awesome. They are a no-BS kind of place. They offer extremely great deals and consequently are going to get you in and out quickly and get the job done right. I've recommended friends and they also love it. Don't go in expecting a luxurious, day-long, get-a-way, relaxing, spa experience, because that is not what this place is about. You are only paying for quality of services - nothing else. I'd also like to mention that they've gotten a lot better at answering phones and have hired more receptionists. More...

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Janny C.

20 December 2013

I've been here three times for body wraps and velashape and always had a great experience.  The spa's velashape packages are such a deal. No issues with booking appointments or service.  The receptionist(s) and staff are nice and attentive.  Unsure why the ratings are so low, but for me personally, I haven't had any problems.  Very satisfied! More...

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Eugene S.

8 December 2013

I have been going to Downtown City Spa for the past year and have nothing but amazing things to say about not only the service it provides but the amazing staff that works there. The price that you pay for the service that is provided is amazing and doesn't get any better than this. I highly recommend this place for anyone looking for Laser removal or any other Spa treatments. Nonna is not only a true professional, but she truly cares for her customers and makes them feel at home; great price and great environment. More...

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M E.

3 December 2013

BANG FOR YOUR BUCK - Here is the deal.  If you go any time other than in the middle of the work day you will wait a long time.  However, go during the day and you will get fast good service at an EXCELLENT price.  The girls there are a little rough in their mannerisms and its not really a spa more like converted office building but who cares.  The prices cannot be beat and Anna really knows whats she's doing.  Anna also will not rip you off.  If you're going for a treatment and its not working or its not the right one for you she'll tell you.  I am going for lower leg and under arm laser treatment.  She did not try to pretend it was magic.  She flat out said at my first session, we'll give it a few times and if its not working we'll switch to another laser to see what works.  I've gone for this before and most people will just try to shut you up and tell you to keep coming.  Its also nice that you can buy 1 year of treatment at once.  So its a one time cost aside from tip money.  Can't beat it. More...

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M L.

27 November 2013

Went to my first session, I was expecting it to be cancelled or not confirmed again. My services were with Sergio. He was understanding, accommodating, and great at identifying the nerves that needed tending to, even the ones I didnt realize I needed help with. This was one of the best massages I've had, and I've had many around the world. He has 20 years of experience, but only works on the weekends. The front desk was nice and accommodating. They scheduled my additional appointment when I arrived. I don't believe they read my previous review at that time. My next sessions are on weeknights. I'm skeptical she will be as great as Sergio, but am looking forward to it. I didnt give 5 stars because Sergio is booked solid for 3 months, so if I wanted to go back, I'd have to wait a long time and the anxiety of my appointment being cancelled or not confirmed, etc is not worth it. More...

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Ju S.

12 July 2013

I want to say the service itself was amazing. So far I have gotten two VELA treatments and one body wrap. My goodness, my body wrap was steaming :) and my VELA shape was performed by Rosa (1st) and Maria (2nd). They are both sweet ladies.So I will agree that it was really hard to get an appointment! I had to wait 3 months to get this treatment. But I see this as a good sign. Wouldn't you wanna go to a place where there are more demands? I do :)So what gave then 4 stars, instead of 5? I mean they are BUSY, not their fault. But I feel like it could be better managed if they were more organized. They still have paper check-in check-out system. So it is easy for then to lose documents. Which is what is going on right now. I don't have much to do so I don't mind waiting. But I can see some non-Southerns get inpatient.So for the bad reviews.... I m going to say, I am a newbie in Manhattan. I am still a Southern Gal in heart. So I feel like southerns have a lot more patient. As long as you do not mind being patient, the service is worth it :) I have quite a bit of Russian friends so I know Russian sometimes can sound harsh, so non-Russian speaking people can feel offended. But they are really sweet people and they try their best to be accommodating ! More...

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Yvette R.

19 June 2013

I've been going to this spa for Luba's superb colonics for 2 years. Last week I took advantage of an online facial/massage deal. Sergio, a stout Russian man who is very jovial, did a fantastic job with a very firm Swedish massage (that's how I like it). Some folks may think it's tooo firm, but he'll tone it down on request. Great European style music played in background. The room was very clean, tasteful and relaxing. Folks, a tip: When he asks if you want your scalp massaged at the end, say YES, Yes, Yes!!! It will cure whatever ails you and leave you feeling like butter. You'd be surprised how much tension the scalp holds. I'd give the spa 5 stars but they still have to fine-tune their phone etiquette. I called 3x to make an appt and there was no answer. Hopefully, Lana, the nice owner, is aware of this and is making efforts to improve the system. Oh...And the Russian gal who gave me the facial was fabulous also (her name rhymes with "Lana.").   S.R. More...

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Kate J.

18 May 2013

So I finally had my appointment with the spa a week ago and I'm glad to say that I had a good time. I had Maria( forgot how to spell her name) do my slimming massage and wrap. She was friendly and nice. I also want to express that the owner( Lana) was so nice and apologitic. I am a very fair person and I write my reviews according to my experience. I can say that I'm glad I gave this spa a chance and tried their service. Now I cannot wait to try the velashape =] More...

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Reeti C.

23 March 2013

I bought a deal off Lifebooker. Luba is awesome! Very nice and sweet. The process was not uncomfortable at all. Will go back :)

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Aly K.

4 March 2013

My GF bought a Lifebooker deal a few months ago. She paid 199$ for 4 areas no matter how small or big, unlimited for a year. After seeing no hair coming back or hear any complains from her after the treatment time  I am buying my own Lifebooker today. Updates on my personal story will be coming shortly.I been told this place got a new laser hair removal mashine designed for blond hair/fair skin people . More...

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Kathy G.

29 January 2013

this place is cozy not overpriced and very convenient to public transportationI had a massage, facial and a couple of  laser treatment and the staff has been always very caring , proffesional and knowledgeable.I give a 5 this place is amazing!! the person helping at the front desk was very nice.Thanks to Maya, Laura ,Lana,Irene and the rest of the stafff for giving me such a wonderful expereience with quality service for an incredible price i am looking forward to use your service in the future . I also bought my husband a massage and my mother a facial and they were also very happy  i will share  my wonderful experience with all my friends. More...

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Lana Z.

1 October 2012

I came here for a Vela Shape treatment.  It was a very professional and clean environment.  Oksana was extremely helpful in explaining the treatment and I am very happy with the results.  Plus you can't beat these prices! More...