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dovedale florist

Liverpool, merseyside

(49)
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About

At Dovedale Florist you will discover stunning, high quality bouquets and plants, with a wide range of gifts also available.

We offer a Same Day delivery service.

We can provide bouquets and gifts for all occasions; birthdays, births, anniversaries and corporate events.

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Reviews (49)

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5/5

49 customer reviews

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8 April 2022

I am not a person who writes reviews unless something is exceptionally good and should be shared. But I do not want anyone else to have the same experience I have just had with Dovedale Florists.

My sister and I took our mum there to pick out flowers for our dad’s funeral casket and a wreath too. We were as detailed as possible with what we would like and explicitly asked would the lilies for the coffin spray be in full bloom on the day and we were told absolutely they would; to trust them that they would do a good job.

However, on the day of my dad’s funeral a couple of days ago the display arrived in the hearse and there was barely an opened lily on it. I counted 16 that were tightly shut making the arrangement look sparse. We were so upset to see this especially as we had made the point of asking them would the flowers be in full bloom and we were unequivocally promised yes.

The day after the funeral we went to my dad’s grave to see all the flowers that had been left for him. The lilies on the coffin spray were still all tightly shut so we decided to go back to Dovedale Florists to let them know how disappointed we were and really to press home to them that we didn’t want another grieving family to be let down by them. It may sound trivial but the flowers were our last gift to dad, a tribute to him, so were really important.

The 2 ladies, one who took the order and the other who arranged the flowers were both there and it was the owner I presume we spoke to as the other lady walked into the back room on hearing that we were there to complain.

My sister and I were very polite and calm and the lady said she was sorry, they had tried to open the lilies up but it just couldn’t be guaranteed (despite their promise to the contrary). She had lots of excuses and was quite defiant and at no point offered a solution or any kind of gesture. My 75 year old mum has just lost her husband of 50 years and Dovedale Florists had no remorse about taking her money for this expensive tribute but then providing a completely inadequate display.

I can understand why they have good reviews as the flowers in the shop are lovely but I would never recommend them to anyone who requires funeral flowers where they can’t be viewed before delivery. Dovedale Florists duped us and then fobbed us off. Terrible customer service to a family suffering bereavement.
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5 May 2019

Very Friendly service, Would definately recommend!

Reviewed on Google Maps

26 April 2019

The girlfriend's face lit up for days with a bouquet received from Dovedale. Fresh and elegantly arranged with personal touches. Will be my go to place in future

Reviewed on Google Maps

26 April 2019

Brilliant, I ordered flowers for mothers day as I couldn't be there. Dovedale done a really nice card for us and it was obvious they had put time, dedication and a personal touch into putting the flowers together and how they was presented. Had my mum sobbing for 15 minutes she loved them. Delivery time was spot on, can't fault them. Will be using them again. More...

Reviewed on Google Maps

26 April 2019

Thank you very much, I ordered flowers for my sister to make a surprise on 8 March and the delivery was timely and made a good pleasant impression on all of our family. I highly recomend Dovedale Florist, their flowers and services. The flowers remained fresh for well over a week. More...

Reviewed on Google Maps

26 April 2019

I ordered a birthday bouquet for my friend of 45 years. The bouquet arrived on time and was beautifully made up. The flowers used were spot on to what I asked for and the vase too was lovely. I would recommend Dovedale Florists 100%.
Kate Murphy
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Reviewed on Google Maps

25 February 2019

Absolutely excellent. Flowers arrived on the day specified and my wife was really please with them.

Reviewed on Google Maps

25 February 2019

Ordered flowers online for my partner twice - both times same day delivery was very prompt and flowers were even more beautiful than in the pictures. Will definitely be using them again! More...

Reviewed on Google Maps

27 December 2018

Was a very sad time for the family ordered online from Scotland and had them delivered to the funeral home before we arrived, they were beautiful could not have been more pleased will use them again i hope in happier times. Thankyou

Reviewed on Google Maps

27 November 2018

Top florist, great price. Really great owner who listens to what you need and gives good advice. Will use again.

Reviewed on Google Maps

28 September 2018

Ordered flowers on line for my daughter Had to contact the florist to change the delivery date, this was done without any problems. Daughter said flowers were very good & fresh. Would certainly use again. More...

Reviewed on Google Maps

25 July 2018

Dovedale Florist did all the flowers for my wedding; I didn't know anything about flowers and all I said was that I wanted them to colourful as we were planning a bright, colourful wedding. When I saw them they were better than I could have imagined, they were absolutely beautiful! The flowers also lasted a really long time, we gave them all away to guests and everyone was so impressed with their longevity! I would definitely recommend Dovedale Florist to any brides to be :) More...

Reviewed on Facebook

25 July 2018

All the flowers for my wedding were prepared with Dovedale Florist. They all looked smashing and were very professional throughout the whole exchange. They were also timely, meaning we had one less thing to worry about! The button holes looked wonderful and ensured that I, as well as my groomsmen, looked sharp on the day. I would definately recommend them to anyone. More...

Reviewed on Facebook

25 July 2018

I found Paula from dovedale to be an absolute gem and so creative and artistic! She created my perfect bouquet in short notice from a few photos and ideas that I liked. I trusted her expertise and so glad I did! Wedding bouquet, posies, flower girl wands, button holes... all fantastic! !! Thank you Dovedale I would recommend you a thousand times over! Xx More...

Reviewed on Facebook

25 July 2018

Thank you for coming through in a time of need for my mother-in-law's upcoming funeral! Highly recommended! xx

Reviewed on Facebook

25 July 2018

Amazing flowers every time, silks are so realistic too. Friendly and reliable highly recommend for any occasion Xx

Reviewed on Facebook

25 July 2018

Just had my first order from Dovedale Florist & the flowers are even nicer than they looked on the website, will definitely be using them again.

Reviewed on Facebook

25 July 2018

Paula did an amazing job on creating mr perfect look and colours for my wedding bouquet and bridesmaids bouquets. She went out of her way to ensure they were exactly want we wanted

Reviewed on Facebook

25 July 2018

Just called in for a handtied bouquet as a last minute gift - went away with a beautiful pink white and blue bouquet. Made there and then on the spot very happy � thank you xx

Reviewed on Facebook

25 July 2018

Paula was my chosen florist for my mum's funeral. We had picked a wicker coffin and asked Paula to decorate it with a delicate garland around the outside and a simple hand tied sheaf on top. Paula did this on the agreed date prior to the funeral, she gave great advice on flowers for the garland. She called me on the day to.advise it was all done.. On what was a sad day I honestly couldn't have been happier with how beautiful my mum's coffin looked..Simple, fresh delicate and beautiful. I can't recommend Paula enough..Thank you xx More...

Reviewed on Facebook

1 May 2018

Very easy to deal with and the flowers were delivered on time and were absolutely gorgeous. Highly recommended.

Reviewed on Google Maps

1 May 2018

Ordered a gift basket arrangement for my daughter's birthday and she absolutely love them! Such a beautiful bouquet of yellows! Nice aroma and refreshing look :)

Reviewed on Google Maps

2 April 2018

I placed my order on line just before the deadline for deliver the same day. I trusted the owner as I couldn't make it to the shop. My bouquet was for my favourite comedian of all time, I would have liked to have seen them myself, after Ken's funeral I did ponder whether to go up to the house to view all the floral tributes, but didn't think it was quite appropriate on that day. But low and behold my message was shown on national TV, I was thrilled. So thank you for that. I will be sending another bouquet in about two weeks, Would recommend More...

Reviewed on Google Maps

19 March 2018

I live in Australia and this year I missed UK Mothers Day (they are not on the same day as Aus) Having realised that on the Sunday night (Aus time) I googled florists local to my mums house. ..Dovedale made up the bouquet and delivered them on the Monday and my mum was very pleased....she said they were a big bouquet and very pretty. Saved the day! will use them again - I usually use M&S but delivery would not have been so quick. Thank guys! More...

Reviewed on Google Maps

19 March 2018

The flowers are beautiful and they did cheer up my friends in Liverpool .
Never thought that it is so efficient even the order was from Hong Kong .

I certainly will use your service again
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Reviewed on Google Maps

29 January 2018

This is the second time we have used Dovedale florist and I would not use anyone else. We are ordering from the U.S and Paula has always been very helpful and the customer service is outstanding. They delivered my father some flowers and I was unaware that he was away for the weekend. Paula contacted me right away to let me know the issue and was gracious enough to deliver an order two days later. The flowers are always fresh and beautiful. Excellent business. More...

Reviewed on Google Maps

14 January 2018

Awesome experience, online (very easy) and an excellent selection ... flowers that I chose were gorgeous and beautifully presented and delivered bang on time.

I will be using Paula again without a doubt!

Highly recommeded
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Reviewed on Google Maps

6 November 2017

Excellent manner and Customer service. Magnificent and stunning bouquets. Customer and recipient 100% satisfied. Couldn't recommend this brilliant florist lisa from dovedale florist any higher.

Reviewed on Google Maps

5 November 2017

Superb florist. Used them when I lived round the corner and continue to use them since we’ve moved! So easy to order online for sameday delivery and really helpful in store too

Reviewed on Google Maps

26 October 2017

Ordered online Sunday evening for a delivery 80 miles from home. Flower arrangement arrived on the Monday and was declared "beautiful". Very happy with the service.

Reviewed on Google Maps

17 October 2017

Ordered some flowers for same day they arrived and are beatiful.

Reviewed on Google Maps

3 October 2017

Lovely flowers delivered on time. Easy to order via Internet. Thank you.

Reviewed on Google Maps

7 August 2017

Fantastic florist, wanted an exotic/tropical bouquet for my wife's 60th birthday and left it in their hands.
My wife was absolutely delighted with the florists choice, some wonderful flowers we had never seen before.
Would highly recommend to everyone especially clueless blokes like me, leave it in their hands and they won,t disappoint.
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Reviewed on Google Maps

3 August 2017

Good selection of fresh flowers.
Lovely arrangements by the friendly helpful staff. Home delivery on offer.

Reviewed on Google Maps

8 June 2017

Ordered flowers for a friends birthday. Always a bit nervous when I do this as I have had some disappointments in the past. The basket was glorious. My friend was overwhelmed and sent me a picture. Even better than I hoped for. Thank you for making my friend's birthday special. I'd recommend to everyone. More...

Reviewed on Google Maps

31 May 2017

Lovely funeral flowers delivered in Huyton, Liverpool - thank you.

Reviewed on Google Maps

4 May 2017

My sister said it was the nicest bunch of flowers she has ever received. The bar has been raised for her husband. I'll send him your number.

Reviewed on Google Maps

5 April 2017

I ordered flowers via online from Australia. They were delivered to friends in Liverpool and looked better than the photo. Thank you.

Reviewed on Google Maps

30 March 2017

Ordered a few lots of flowers for Mum over the years as I live in NZ. Mum said they are the best flowers so far. We will be ordering more. THANKS

Reviewed on Google Maps

27 March 2017

Thank you so much for the beautiful bunch of flowers that my mum received on Mother's Day. As I live away, I ordered this off the website which I was nervous to do. However, the flowers that my mum received were even better than they looked online. I really appreciate the care and attention you took in preparing this bouquet and I'm sure I will use you again in the future. More...

Reviewed on Google Maps

23 March 2017

Excellent, professional service. A florist's that is able to listen to your request and meet your specific requirements, rather than just producing set designs. The flower arrangements were perfect. More...

Reviewed on Google Maps

6 December 2016

Ordered online from ireland for a dear friend in liverpool, my friend loved the flowers, same day delivery.. Will order again from this florist x

Reviewed on Google Maps

14 November 2016

The basket arrangement was a success and delivered on time. Would highly recommend.

Reviewed on Google Maps

11 August 2016

Arranged for flowers to be sent to an elderly relative who LOVED the arrangement. I would recommend this florist to friends and family.

Reviewed on Google Maps

25 July 2016

My family has used this local florist for years and they have seen us through many happy and sad occasions, always with lovely thoughtful and personal service. Last week they provided the most beautiful bunch of delphiniums for the arrival of a baby boy which was absolutely stunning, and were so flexible in their approach by sorting out the flowers at the last minute and arranging to deliver at a time that suited us. Cannot recommend highly enough! More...

Reviewed on Google Maps

6 January 2016

I ordered a Christmas arrangement online from the US for my sister. The web site worked well and it was an easy transaction. My sister tells me that the arrangement arrived on time and was one of the most impressive ones she has ever received. I would recommend you to anyone and will use this service again.
Cliff Holmes
Glenview, Illinois.
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Reviewed on Google Maps

29 October 2015

Excellent service. Ordered a flower arrangement for same day delivery. Arrived in time and was really beautiful. Really impressed. Thanks for that and we will definitely be using your services again. More...

Reviewed on Google Maps

15 June 2015

Brilliant and unrivalled service once again from dovedale florist. Helped me to create a most breathtaking bouquet of flowers, the florist Paula even went out of her way to order some tulips for my mother's bouquet as they are her favourite. Used them many times and are always great . Keep up the good work Dovedale florist. More...

Reviewed on Google Maps

26 May 2015

excellent service from the moment i called them. And the basket arrangement looked beautiful. i definitely will be using them again.
Jennifer Green

Reviewed on Google Maps