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D

Doorbell Dining

Monterey, California

(72)
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Reviews (72)

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5/5

72 customer reviews

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19 November 2019

I've used them for years. Never have problems. They consistently deliver what I've ordered in good hot condition. The restaurants they have are different from other delivery services that I use. More upscale restaurants along with budget friendly places. More...

Reviewed on Google Maps

19 October 2019

quick and great service!I would recommend them!

Reviewed on Google Maps

13 May 2019

I was shocked as hell to find them so polite and amiable. Professional and polite. Unlike so many other places today. I cannot say enough about them! Thank you.Nicolenya CaltmanStarving Indie Author and Idiot Musician More...

Reviewed on Yelp

27 March 2019

I've been sick home with this virus running fever, I wanted Rosines Restaurant and couldn't drive, I decided to try doorbell dining, they were quick ontime and the food was delicious as Rosines is always delicious, still warm to hot, the guy who delivered was pleasant also. Thank you for your great service.

Reviewed on Google Maps

19 December 2018

great selection, great food.

Reviewed on Google Maps

2 October 2018

These guys steal flgreat Get the orders correct and on time Also very  polite on the phone I Higjly recommend them!

Reviewed on Yelp

31 August 2018

Always a delight to order from here. Love the service, and have been using since their very beginning. Almost all of the restaurants the are connected with are superb! Which is why I wonder why in the heck they bother to have a business relationship with China Delight, where I ordered from tonight.  I hadn't eaten at China Delight since the 90's and I should have let it be! GARBAGE!!! That was the worst Chinese food I've ever eaten in my life! Decided to keep our menu choices super simple because it had been years since trying; Shrimp appetizer, Kung Pao chicken, chow mein, and Mongolian beef = $75 for total crap! I would have gladly paid $75 for a round table pizza over this load of stink! China-not-so-delight will never see another penny of mine More...

Reviewed on Yelp

26 May 2018

When your health or wealth prevent you from DRIVING a nice CHOICE

Reviewed on Google Maps

26 May 2018

We had a great experience. Staff was professional and very nice. Driver was nice as well.

Reviewed on Google Maps

11 May 2018

I’ve ordered from Doorbell Dining several times and have always been pleased with the experience. The one time the food didn’t travel well I let them know and they had it notated on that restaurants order page within a few days. Will happily order from them again. More...

Reviewed on Facebook

29 April 2018

Good experience. I had no issues ordering with the app, food order was updated through delivery, driver arrived a few minutes early.

Reviewed on Yelp

23 April 2018

I ordered 5 lunches from Rosine's Restaurant. Doorbell Dining delivered them with a smile 5 minutes early despite it being during the busy lunch hour on a Friday. I was extremely happy with their service. The website is a little quirky but when I called their office for help, they were friendly and quickly resolved my question. Those customers leaving bad reviews due to part of their order missing or food arriving cold have to realize the restaurant packs the order, not Doorbell Dining. Also, the takeout containers the restaurant uses are not designed to keep food hot. If you don't have the ability or desire to warm up the food, you might order a cold dish. 2 if the 5 lunches we ordered were hot dishes and they arrived lukewarm but that was not the fault of Doorbell Dining.Doorbell Dining's service was impeccable! More...

Reviewed on Yelp

21 April 2018

My food was on time. Delivered warm. However the food itself was cooked incorrectly, not Doorbells fault,  o way of knowing if my steak was cooked to my requests However they promptly called the restaurant and handled everything for me and had my order remade and redelivered in a reasonable amount of time. Very satisfied

Reviewed on Yelp

16 April 2018

I was hesitant to use this service because of the negative reviews, but they don't have much competition here and where I live, restaurants don't deliver. So I tried them, with low expectations. I was pleasantly surprised. The food arrived at the very beginning of the delivery window. I found the updates helpful, especially for a first time delivery I wanted to make sure the driver could find me. The driver was pleasant. The food was hot and tasty. This was my first time out with Doorbell Dinning and it wont be my last.Thank youupdate 5/19/18 - its been a month since I started with Doorbell Dining, and I've probably gotten 5 orders from then since. I have never had a problem, the app shows me the progress of the order, and I know when the driver is on his/her way. I wrote them recently and asked if they could add some restaurants and they said they would try and suggested that I also speak to the restaurants as well. thank you Doorbell Dining More...

Reviewed on Yelp

15 January 2018

Personable drivers. Had a bad experience with one initially but this interaction actually made me rethink bringing my business back. Will update as progress continues.

Reviewed on Google Maps

19 December 2017

Great way to get food without stress. When it doesn't go the way it should they make it right. Thank you Jesse.

Reviewed on Google Maps

19 December 2017

Doorbell Dining services have been a lifesaver for us in the past few months because our schedule is so busy that we do not have time to cook and we don't eat fast food so this is the perfect solution. Great service and very professional drivers. More...

Reviewed on Google Maps

27 November 2017

I think Doorbell Dining is great. There are not a lot of restaurants that deliver on the Peninsula.  It is great to be able to order food from a wide variety of places.  I have generally had good delivery times (within an hour or a bit more for prime time on a weekend night). Twice I have  had unacceptably long wait times (closer to 2 hours) but generally they have been very good. More...

Reviewed on Yelp

11 November 2017

Great job guys. Order perfect. Meal hot and on time. Text messaging great to let customers know status of order. Nice to be able to order food from downtown Monterey and have it delivered Carmel valley.

Reviewed on Yelp

24 July 2017

If I could give you 10 starts I would! Fast delivery, driver was nice, courteous and friendly!! Food was excellent. My Oder was placed at 4:15 food was at my door within the hour, Ninja service. Looking forward to my next delivery with Doorbell Dining- Will recommended this fabulous service to friends and family. Thank you for making this a wonderful experience. Hands down the best service, your staff is amazing. Keep up the good work Doorbell Dining More...

Reviewed on Yelp

18 July 2017

Great service and prompt delivery. Very helpful with a lot of good restaurants to choose from.

Reviewed on Facebook

17 July 2017

Doorbell Dining has been a lifesaver for our family these past few months.  The service is impeccable and the delivery always arrives within the promised timeline.  I love the text alerts with the status of my order.  If there is a question on my order, I receive a courtesy call or text which I really appreciate.  The drivers are always friendly and professional. More...

Reviewed on Yelp

1 July 2017

Overall, it has been great. Quick and easy and the drivers are very friendly. I have only had one issue with an order that wasn't complete - I wrote to the company's customer service e-mail several times and never received a response. I was surprised by that.

Reviewed on Google Maps

8 June 2017

Steinbeck Real Estate & Steinbeck Mortgage just enjoyed a great luncheon that Doorbell Dining delivered...a delicious, warm & plentiful meal.

Reviewed on Facebook

5 May 2017

I was craving California Pizza Kitchen for dinner and this company gave me a way to get it without having to load up the kids right before bedtime. Their website is easy to use and tracked my order from the beginning until delivery so I could see exactly where my food was in the process. I was even able to see how long it would take depending on which restaurant I ordered from before I placed my order! They said it would take an hour but it only took 45 minutes... Always a plus. The driver was friendly and professional! Their delivery fee was extremely reasonable. I'll definitely be using this service again! What a great option since so many places around here don't deliver! More...

Reviewed on Yelp

4 May 2017

I have used doorbell dining dozens of times. Having had a dui 2 years ago I stop driving if I have had any liquor at all. In my case that means I order out often . Doorbell dining offers a nice range of options. I wish Lilian's, Cafe Cruz, Charlie Hong Kong's, Michael's on Main, and several others were available, but these are just the early days of what I hope is a total success for Doorbell Dining. The tips and fees make it a bit more pricey. My dui cost me $10,000.00 in hard cash. Every person I have interacted with at Doorbell Dining has been great. Warm, honest, good people. I have no stake in Doorbell Dining, I just like and appreciate them a hell of a lot.Mark G More...

Reviewed on Yelp

11 March 2017

Finally, a solution to deliver some tasty options that aren't just pizza.

Reviewed on Facebook

19 December 2016

OK let me start by saying first off how convenient secondly they do not cook the food themselves so if it's not correct or cooked right it's not their fault. And they will go to a number of restaurants in the area and pick up your food for a small fee and deliver it to you work or home More...

Reviewed on Google Maps

19 December 2016

For one half of the people who comment badly saying the food is bad, that's not their fault. They don't make the food. The deliver the food to you from another place that did make it, so if you have problems, blame them. And second they are helpful and convient.They do have their ups and downs, but over all it's okay. More...

Reviewed on Google Maps

19 December 2016

I have had great experiences with them...although sometimesthe restaurants do make mistakes , they always make it right in some way. I have used them often and for a long time. More...

Reviewed on Google Maps

2 November 2016

Ben is a lifesaver. I ran out of food at my luncheon today and he was extremely helpful in helping me order more quickly. He had a driver ready to pick up the food and deliver it for me . I was so impressed with his customer service. He deserves a raise! More...

Reviewed on Yelp

27 October 2016

I love doorbell dining, whether it driving around or ordering good food with a friend or for myself, doorbell has continued to bring it.

Reviewed on Yelp

23 October 2016

I'm in love with Doorbell Dining! Having moved back down to Cali from the Olympic Peninsula, I was already used to having my food delivered during the long, dark, cold winter up there by a similar establishment called, Wright Away Delivery. So, I was  absolutely thrilled to find the same service offered here. I give them a 5-Star because the staff are all extremely nice.. and whether or not everyone is 100% knowledgeable on all the restaurants?.. still, nobody is perfect and I think they do a bang-up job, especially considering the traffic situations in downtown Monterey these days!I love love LOVE being able to order from great restaurants, allowing me to stay in my comfort zone instead of getting all dressed up and dealing with the crowds. I love that it costs approximately the same, taking into account taxi fare and tip, as if I'd gone there in person. I especially like discovering new restaurants I didn't know about.Have I gushed enough yet?.. well, I'll stop now as it's my dinner time and I'm going to go order from Doorbell Dining. More...

Reviewed on Yelp

19 August 2016

So fast the soup was hot enough to eat without reheating. Friendly delivery gal, too.

Reviewed on Yelp

9 August 2016

This is the best service I've experienced in years. Excellent restaurants to choose from, and the food arrives piping hot. The staff at Doorbell Dining...all have been so helpful and accomodating. If you order through their website and have questions or needs after placing your order, they are available to answer your call and handle it efficiently and promptly. Whoever owns and operates this business, I commend you for hiring such a gracious staff. A rare thing here in Santa Cruz County, to find a business that actually puts excellent service first!The delivery drivers are worthy of more than the $5.00 gratuity that is automatically paid, when you order. I double it, because they go out of their way to be prompt, and to make sure that everything you ordered is there. I also want to give a shout-out to Golden Fu Wah Chinese restaurant in Soquel. This place was once the Golden Buddha. Fu Wah is the best Chinese food in the county, imho, and I'm picky. They use the freshest ingredients, and the portions are twice as large as any restaurant in San Francisco. Sometimes you just don't want to deal with going out, or with picking up food to go, but you need nutrition, and not just a pizza. Why get into your car and struggle to find a parking place, to stand in line and wait? By the time you get home with food to go, it's often no longer hot. This is the solution! More...

Reviewed on Yelp

21 July 2016

Great food delivery service. We order food quite often and never have trouble. The drivers are very professional and the order takers are always willing to help you out and offer their recommendations. The food is always hot when it gets to the house and always in a timely manner. Ten out of ten. More...

Reviewed on Yelp

20 July 2016

Doorbell Dining is always efficient with their service. I always receive friendly and fast service when I order from this business! One employee that I would like to acknowledge for their amazing customer service (among the many great employees here) is Taylor-she always makes sure to call me if they have any questions/concerns regarding my order. Keep up the good work! :) More...

Reviewed on Yelp

16 July 2016

Easy peasy way to get food when you are lazy and dont want to go anywhere....who do you call?Doorbell Dining....!Love always,Roxanne Kausin

Reviewed on Yelp

7 July 2016

I am utterly amazed on how this business continues to adapt and grow in the Monterey area. Last week I ordered from Lalla grill and roughly 30 mins later it was at my door even though the quoted time was about an hour. They also deliver alcohol!!!

Reviewed on Yelp

6 July 2016

WOW thank GOD there is at least one reliable delivery service out in this godforsaken forest!! As an SF brat I am pretty used to ordering from Postmates and getting anything I want under the sun and more, and googled deliveries in Monterey hoping against hope that there might be a similar service out here in the boonies. Voila!! Doorbell dining to the rescue. I was able to order a pack of smokes (8.69 I think, maybe 8.79 for Marlboro reds) and a bottle of wine (decent steelbird Chardonnay for 10.99, hells yeah) and the total order came out to about $33. Delivered on time and largely without issue, although the driver ignored my instructions to use the side gate instead of the driveway, ended up causing all sorts of hell to break loose with my elderly parents who were woken up from their sleep by his call from the driveway intercom. I called the customer service line, and although it was about 9:15pm, the rep who answered my call was incredibly gracious and understanding, and assured me that I would have a note placed on my account from here on out to avoid this from happening again. Great service, I wish that I had asked for the guy's name. He had helped me previously in the night as well with an issue I had in creating an account, and both times his customer service was outstanding. This guy deserves a raise! If DD continues to hire people like him for their team, their great service is gonna speak for itself. Happy to have you here you guys! More...

Reviewed on Yelp

3 June 2016

We used DD all the time and loved it! So many choices and so easy

Reviewed on Facebook

23 May 2016

I've ordered through Doorbell Dining several times and will continue ordering through them. Friendly staff and great sercive.

Reviewed on Yelp

22 May 2016

I decided to give this service another shot, and I was not disappointed! I ordered from avatar my favorite places on a Sunday so I did it online as a future order for dinner and it came on time and the delivery driver was very polite ! I'll definitely order again soon

Reviewed on Yelp

22 May 2016

I had to plan a family function very quickly and used this service to host a party for family and friends. I found the service great and the food very good from the dishes I selected

Reviewed on Yelp

14 May 2016

Amazing! Steaks and salads at the perfect temp about a hour before their own estimated time!  Adding this wonderful company to my mid week routine . .. Sure to put a smile on your families face.  Thanks for an inexpendsive  night off!!!!! Love love love it More...

Reviewed on Yelp

26 March 2016

It is a first world problem to not be able to get the favorite foods from all over monterey and santa cruz county but service makes it easier. The times I have ordered the food has come at a reasonable time and I am totally happy. Just note that there are time slots based on what other folks are ordering. The ability to do Carpo's and Mobo's at the same time brings me lots of joy. More...

Reviewed on Yelp

21 March 2016

We discovered Doorbell Dining about three years ago after a house fire destroyed our home. Several people who were familiar with DD gave us gift cards as we were in a hotel for a few weeks right after the fire and the convenience, quality and timeliness of their service was perfect after our awful event. The owner even treated us to some dinners! Fast forward and several years down the road we're back in our rebuilt home and DD is still very much a part of our lives.  We became so spoiled with their excellent service, the fun of choosing from a large variety of menus and the truly wonderful staff; that we don't save DD for special occasions rather it's become a ritual for one of us to say "you wanna call Tina for dinner tonight?", as least one night a week. The gift cards are great present for new parents or people just out of the hospital...  when you can't make a home cooked meal DD is perfect! More...

Reviewed on Yelp

9 March 2016

I've tried multiple times to use this service, only to be told that there's nothing in my area they can deliver to me. (I live in New Monterey. ..I'm not out in the boonies). I've given up on trying.(please see edit)EDIT: After I posted my original review, the owner Dave contacted me. He was genuinely concerned and wanted to make sure I was well taken care of and ask me to try the service again. He even offered to waive the delivery fee which I declined because I wanted it to be authentic so I could re-review. I was not disappointed! They delivered my food before the estimated delivery time, the driver was very nice, and my order was perfect!I just wish they had a few more restaurants, which I'm sure they're working on expanding. On second thought, maybe not because I would absolutely spend all my money getting places such as Turn 12 and the Monterey Crepe Place delivered to me. Thank you Dave for reaching out and showing integrity as a member of this community and a small business owner!And to the lady who sent me a very rude message about my previous review: here's an update, you can stop harassing me now. More...

Reviewed on Yelp

24 February 2016

Best service, fast, and convenient! They always get our large orders correct, and food was hot. I've ordered twice and will definitely use it again.

Reviewed on Yelp

14 February 2016

OMG THE FOOD IA AMAZING AND FAST GREAT SERVICE!! I highly recommend I after a long day site seeing to order using Doorbell Dining They offer food from a few different restaurants. The one we ordered from was Lalla Grill. After a bad experience with food in So far the great people at Doorbell  Dinning!! More...

Reviewed on Yelp